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AXA Health Insurance Review UK 2025

AXA Health Insurance Review UK 2025 2025

As an FCA-authorised broker that has arranged over 800,000 policies of various kinds, WeCovr helps you navigate the UK private medical insurance market. This expert review delves into AXA Health's 2025 offerings, providing the clarity you need to make an informed decision for your health and wellbeing.

A closer look at AXA’s private medical insurance policies

AXA is one of the most recognisable names in the global insurance landscape, and its UK health insurance arm, AXA Health, is a significant player in the private medical insurance (PMI) market. With a history stretching back to the formation of the London Association for Hospital Services in 1940, they have a deep-rooted presence in the UK's healthcare sector.

In this comprehensive 2025 review, we will dissect AXA's policies, explore their benefits, and examine how they stack up in an increasingly competitive market. We'll provide the insights you need to decide if AXA is the right choice for you and your family.

Why Consider Private Medical Insurance in the UK in 2025?

The National Health Service (NHS) is a national treasure, providing incredible care to millions. However, the pressures it faces are well-documented. As we look at the landscape in 2025, the reasons for considering PMI have become more compelling for many.

According to NHS England data from late 2024, the total waiting list for routine consultant-led elective care stood at over 7.5 million. This figure represents a significant number of individuals waiting for procedures like hip replacements, cataract surgery, and hernia repairs.

Key benefits of having private health cover include:

  • Reduced Waiting Times: Bypass long NHS queues for diagnosis and treatment of eligible conditions.
  • Choice and Control: You often have more choice over the specialist who treats you and the hospital where you receive care.
  • Privacy and Comfort: Access to a private room in a hospital, often with an en-suite bathroom, TV, and more flexible visiting hours.
  • Access to Specialist Drugs and Treatments: Some drugs and therapies, approved by the National Institute for Health and Care Excellence (NICE) but not yet widely available on theNHS due to funding, may be covered.
  • Peace of Mind: Knowing you have a plan in place to get you back on your feet quickly can reduce stress during a difficult time.

Private medical insurance is not a replacement for the NHS, which remains essential for accident and emergency services and the management of long-term chronic conditions. Instead, PMI works alongside it, providing a valuable alternative for non-urgent, acute medical issues.


Understanding AXA's Core Policy: Personal Health

AXA's main offering for individuals and families is its 'Personal Health' policy. It's a modular plan, meaning it starts with a core foundation of cover, which you can then build upon with optional extras to suit your needs and budget.

What’s Included in AXA's Core Cover?

The core 'Personal Health' plan is designed to cover the most significant medical costs: in-patient and day-patient treatment.

FeatureDescriptionKey Details
In-patient & Day-patient TreatmentCovers tests and surgery when you are admitted to a hospital bed, even if you don't stay overnight (day-patient).Full cover for hospital charges, specialist fees, diagnostic tests, and scans (like MRI, CT, PET).
Extensive Cancer CoverComprehensive cover for the diagnosis and treatment of cancer.Includes surgery, chemotherapy, radiotherapy, and advanced therapies. Also includes palliative care and after-care support.
AXA Doctor at Hand24/7 access to a virtual GP service provided by Doctor Care Anywhere.Unlimited phone or video consultations with a GP, prescriptions sent to your local pharmacy, and onward referrals.
Health at Hand24/7 support line staffed by nurses, pharmacists, and counsellors.Confidential advice on any health concern, from medication queries to mental health support.
Strong-as-a-Mother ProgrammeSpecialist support for mothers experiencing mental health issues during pregnancy and up to a year after birth.Provides access to specialist assessment and treatment if you develop conditions like post-natal depression.

The Critical Rule: Acute vs. Chronic Conditions

It is vital to understand that all standard UK private medical insurance, including policies from AXA, is designed to cover acute conditions.

  • An acute condition is a disease, illness, or injury that is likely to respond quickly to treatment and lead to a full recovery (e.g., a cataract, a hernia, a joint injury).
  • A chronic condition is a disease, illness, or injury that has one or more of the following characteristics: it needs ongoing or long-term monitoring, it has no known cure, it is likely to recur, or it requires palliative care (e.g., diabetes, asthma, high blood pressure).

PMI does not cover the routine management of chronic conditions. It also does not cover any pre-existing conditions you had before you took out the policy, which we'll explain further in the underwriting section.


Customising Your AXA Policy: Optional Extras

This is where you can tailor your AXA Health plan to your specific priorities. By adding or removing options, you directly influence the level of cover you have and the price of your premium.

1. Out-patient Cover

This is one of the most important options to consider. While core cover handles your treatment in hospital, out-patient cover deals with the costs of diagnosis before you're admitted.

There are three levels of out-patient cover with AXA:

  • Full Cover: No yearly limit on consultations, diagnostic tests, or scans.
  • Standard Cover: Covers specialist consultations and diagnostic tests up to a set limit (e.g., £1,000 per year). Scans like MRI, CT, and PET are covered in full, separate from this limit, as long as they are on specialist referral.
  • No Cover: You would rely on the NHS for all diagnostic stages and only use your AXA plan if you are then referred for in-patient or day-patient treatment. This is the cheapest option.

Example Scenario: You have persistent knee pain.

  • With Out-patient Cover: You use the AXA Doctor at Hand service, get a referral to a private specialist, have an MRI scan, and get a diagnosis, all paid for by your policy (within your chosen limits).
  • Without Out-patient Cover: You visit your NHS GP, get placed on a waiting list to see an NHS specialist, and then wait for an NHS MRI scan. Only once you have a diagnosis and a recommendation for surgery could you switch to your private plan to have the operation done privately.

2. Therapies Cover

This add-on covers treatment from physiotherapists, osteopaths, and chiropractors. If you lead an active lifestyle or have a history of musculoskeletal issues, this is a valuable option. It typically covers a set number of sessions per year following a specialist's referral.

3. Mental Health Cover

While the core policy includes some mental health support via the 'Health at Hand' helpline, this option extends cover to treatment from psychiatrists, psychologists, and therapists. Given the increasing focus on mental wellbeing, this is a popular and important add-on for comprehensive peace of mind. According to the Office for National Statistics (ONS), around 1 in 5 adults in Great Britain experienced some form of depression in early 2021, highlighting the widespread need for mental health support.

4. Dentist and Optician Cashback

This is not full dental or optical insurance. Instead, it’s a cashback benefit where you can claim back a percentage of your routine costs for things like check-ups, eye tests, glasses, and contact lenses, up to a yearly limit.

5. Travel Cover

You can choose to add European or Worldwide travel insurance to your health policy, covering you for medical emergencies when you are abroad.

6. Choosing Your Hospital List

AXA offers a directory of hospitals where you can have your treatment. The list you choose affects your premium.

Hospital List OptionDescriptionBest For
Directory of HospitalsAXA's standard, comprehensive list of several hundred private hospitals across the UK.Most people seeking a good balance of choice and cost.
Directory of Hospitals (with London Upgrade)Adds a select list of premium private hospitals in Central London (e.g., The London Clinic, The Lister Hospital).Those who live or work near Central London and want access to these specific facilities. This significantly increases the premium.
Guided Option (Expert's Choice)You choose from a smaller, curated list of high-quality hospitals selected by AXA. This option comes with a premium discount.People happy to have a more limited choice of hospitals in exchange for a lower price.

Underwriting: How AXA Treats Your Medical History

Underwriting is the process an insurer uses to assess your medical history and decide what they will and won't cover. This is where the rules on pre-existing conditions are applied. AXA, like other UK insurers, offers two main types.

1. Moratorium Underwriting (The Most Common Choice)

This is the simplest way to get cover. You don't need to complete a detailed medical questionnaire upfront.

  • How it works: The policy automatically excludes any medical conditions you've had symptoms, treatment, or advice for in the five years before your policy starts.
  • The "2-year rule": If you then go for two continuous years after your policy starts without having any symptoms, treatment, or advice for that specific condition, it may become eligible for cover.
  • Pros: Quick and easy to set up.
  • Cons: There can be uncertainty at the point of claim, as the insurer will investigate your medical history then to see if the condition is pre-existing.

2. Full Medical Underwriting (FMU)

With FMU, you complete a detailed health questionnaire when you apply, declaring your full medical history.

  • How it works: The insurer reviews your information and tells you from day one exactly what is and isn't covered. They will list any specific conditions as permanent exclusions on your policy certificate.
  • Pros: Complete clarity and certainty from the start. You know exactly where you stand.
  • Cons: The application process is longer. Conditions are usually excluded permanently, with no chance of being covered later.

Which is right for you? An expert broker, like WeCovr, can provide invaluable guidance here. We can help you understand the implications of each option based on your personal health history, ensuring you choose the path that offers the best protection and value.


Added Value: AXA's Member Benefits

A modern health insurance policy is more than just paying for hospital bills. Insurers compete by offering a suite of wellness benefits to help you stay healthy. AXA's proposition is strong in this area.

  • AXA Doctor at Hand: As mentioned, this is a standout feature. The ability to see a GP online within hours, not days or weeks, is a powerful tool for early diagnosis and peace of mind.
  • Working Body: For members with therapies cover, this service provides direct access to a physiotherapist over the phone without needing a GP referral first, helping you manage muscle, bone, and joint problems quickly.
  • Gym Discounts: AXA members get up to 40% off individual monthly memberships at Nuffield Health Fitness & Wellbeing Centres, and discounts at Hussle, which provides access to a network of thousands of UK gyms.
  • Proactive Health Hub: An online portal filled with articles, videos, and guidance on maintaining a healthy lifestyle, covering sleep, diet, fitness, and mental wellbeing.

A Note on Wellness: Small Steps, Big Impact

Taking out private health insurance is a proactive step, but the best way to stay out of hospital is to invest in your daily health.

  • Diet: Aim for a balanced diet rich in fruit, vegetables, and whole grains. Using a tool like the complimentary CalorieHero AI app, which WeCovr provides to its customers, can help you track your intake and make healthier choices.
  • Activity: The NHS recommends at least 150 minutes of moderate-intensity activity a week. This could be a brisk 30-minute walk five days a week.
  • Sleep: Prioritise 7-9 hours of quality sleep per night. It's as important as diet and exercise for your physical and mental health.

How Much Does AXA Health Insurance Cost in 2025?

The cost of private medical insurance is highly personal. There is no 'one-size-fits-all' price. Your premium is calculated based on several key factors:

  • Age: Premiums increase as you get older.
  • Location: The cost of private healthcare varies across the UK, so your postcode affects the price.
  • Cover Options: The more optional extras you add (like out-patient and therapies cover), the higher the premium.
  • Excess Level: This is the amount you agree to pay towards the first claim you make in a policy year. Choosing a higher excess (e.g., £250 or £500) will lower your monthly premium.
  • Hospital List: Choosing a more restrictive hospital list will reduce your premium.

To give you an idea, here are some illustrative monthly premiums. These are examples only and your quote will be different.

Example Monthly Premiums for AXA 'Personal Health' Policy (Assumptions: £250 excess, Standard out-patient cover, Moratorium underwriting, standard hospital list, non-smoker)

AgeLocation (Manchester)Location (Central London)
30£55 - £70£75 - £90
40£70 - £85£90 - £110
50£95 - £115£120 - £145
60£140 - £170£180 - £220

These are indicative prices for 2025 and are for illustrative purposes only. The only way to get an accurate price is to get a personalised quote.


How a Specialist PMI Broker Like WeCovr Can Help

The UK private medical insurance market is complex. Comparing providers, understanding jargon, and tailoring a policy to your needs can be overwhelming. This is where an independent, FCA-authorised broker like WeCovr adds significant value.

  1. Market Comparison: We don't just give you a price from one insurer. We compare AXA's policies and prices against other leading providers like Bupa, Vitality, and Aviva, ensuring you get the best cover for your budget. Our market knowledge is key to finding the right fit.
  2. Expert Advice: We explain the jargon in plain English. We'll walk you through the differences between moratorium and full medical underwriting, help you decide on an excess level, and advise on which optional extras offer you the most value.
  3. No Cost to You: Our service is free. We are paid a commission by the insurer you choose, but this does not affect the price you pay. You get expert, impartial advice without any extra fees.
  4. High Customer Satisfaction: We pride ourselves on our service, which is reflected in our high customer satisfaction ratings on independent review websites.
  5. Added Benefits: When you arrange a policy with WeCovr, you not only get the right cover but also gain complimentary access to our CalorieHero AI calorie tracking app. Furthermore, clients who purchase PMI or life insurance often qualify for discounts on other types of cover, such as home or travel insurance.

Navigating the options from the best PMI providers alone can be a minefield. A broker acts as your expert guide, simplifying the process and advocating for your best interests.


Is AXA a good health insurance provider in the UK?

Yes, AXA Health is considered one of the leading private medical insurance providers in the UK. They offer comprehensive and flexible policies, extensive cancer cover, and excellent value-added benefits like the Doctor at Hand virtual GP service. They are a strong contender in the market, known for their solid reputation and wide range of customisable options.

Does AXA Health insurance cover pre-existing conditions?

No, in line with standard UK private medical insurance practice, AXA Health does not cover pre-existing conditions. If you choose 'moratorium' underwriting, any condition you've had symptoms, advice, or treatment for in the five years before joining will be excluded for at least the first two years of your policy. For 'full medical underwriting', you declare your history, and exclusions are applied permanently from the start. PMI is for new, acute conditions that arise after your policy begins.

How much does AXA health insurance cost per month?

The monthly cost of an AXA Health policy is highly individual. It depends on your age, location, the level of cover you choose (e.g., out-patient options), your chosen excess, and the hospital list you select. For a 40-year-old, a mid-range policy could cost between £70-£110 per month, but this is just an illustration. The only way to get an accurate figure is to request a personalised quote.
What is the 'Guided Option' with AXA Health?
AXA's 'Guided Option', sometimes referred to as 'Expert's Choice', is a way to reduce your premium. Instead of having access to their full directory of hospitals, you agree to choose from a smaller, curated list of healthcare facilities selected by AXA for your treatment. This gives you less choice over where you are treated but comes with a significant discount on your policy's cost.

Ready to Explore Your Options?

Choosing the right private medical insurance is a major decision. AXA Health offers a compelling, high-quality, and flexible product that is a top choice for many people in the UK. However, the best policy is always the one that is perfectly aligned with your personal needs, health history, and budget.

To find that perfect fit, it's wise to compare the entire market.

Contact WeCovr today for a free, no-obligation quote. Our expert advisors will compare AXA against other leading insurers to find you the most suitable and cost-effective private health cover.


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Why private medical insurance and how does it work?

What is Private Medical Insurance?

Private medical insurance (PMI) is a type of health insurance that provides access to private healthcare services in the UK. It covers the cost of private medical treatment, allowing you to bypass NHS waiting lists and receive faster, more convenient care.

How does it work?

Private medical insurance works by paying for your private healthcare costs. When you need treatment, you can choose to go private and your insurance will cover the costs, subject to your policy terms and conditions. This can include:

• Private consultations with specialists
• Private hospital treatment and surgery
• Diagnostic tests and scans
• Physiotherapy and rehabilitation
• Mental health treatment

Your premium depends on factors like your age, health, occupation, and the level of cover you choose. Most policies offer different levels of cover, from basic to comprehensive, allowing you to tailor the policy to your needs and budget.

Questions to ask yourself regarding private medical insurance

Just ask yourself:
👉 Are you concerned about NHS waiting times for treatment?
👉 Would you prefer to choose your own consultant and hospital?
👉 Do you want faster access to diagnostic tests and scans?
👉 Would you like private hospital accommodation and better food?
👉 Do you want to avoid the stress of NHS waiting lists?

Many people don't realise that private medical insurance is more affordable than they think, especially when you consider the value of faster treatment and better facilities. A great insurance policy can provide peace of mind and ensure you receive the care you need when you need it.

Benefits offered by private medical insurance

Private medical insurance provides numerous benefits that can significantly improve your healthcare experience and outcomes:

Faster Access to Treatment
One of the biggest advantages is avoiding NHS waiting lists. While the NHS provides excellent care, waiting times can be lengthy. With private medical insurance, you can often receive treatment within days or weeks rather than months.

Choice of Consultant and Hospital
You can choose your preferred consultant and hospital, giving you more control over your healthcare journey. This is particularly important for complex treatments where you want a specific specialist.

Better Facilities and Accommodation
Private hospitals typically offer superior facilities, including private rooms, better food, and more comfortable surroundings. This can make your recovery more pleasant and potentially faster.

Advanced Treatments
Private medical insurance often covers treatments and medications not available on the NHS, giving you access to the latest medical advances and technologies.

Mental Health Support
Many policies include comprehensive mental health coverage, providing faster access to therapy and psychiatric care when needed.

Tax Benefits for Business Owners
If you're self-employed or a business owner, private medical insurance premiums can be tax-deductible, making it a cost-effective way to protect your health and your business.

Peace of Mind
Knowing you have access to private healthcare when you need it provides invaluable peace of mind, especially for those with ongoing health conditions or concerns about NHS capacity.

Private medical insurance is particularly valuable for those who want to take control of their healthcare journey and ensure they receive the best possible treatment when they need it most.

Important Fact!

There is no need to wait until the renewal of your current policy.
We can look at a more suitable option mid-term!

Why is it important to get private medical insurance early?

👉 Many people are very thankful that they had their private medical insurance cover in place before running into some serious health issues. Private medical insurance is as important as life insurance for protecting your family's finances.

👉 We insure our cars, houses, and even our phones! Yet our health is the most precious thing we have.

Easily one of the most important insurance purchases an individual or family can make in their lifetime, the decision to buy private medical insurance can be made much simpler with the help of FCA-authorised advisers. They are the specialists who do the searching and analysis helping people choose between various types of private medical insurance policies available in the market, including different levels of cover and policy types most suitable to the client's individual circumstances.

It certainly won't do any harm if you speak with one of our experienced insurance experts who are passionate about advising people on financial matters related to private medical insurance and are keen to provide you with a free consultation.

You can discuss with them in detail what affordable private medical insurance plan for the necessary peace of mind they would recommend! WeCovr works with some of the best advisers in the market.

By tapping the button below, you can book a free call with them in less than 30 seconds right now:

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Life Insurance and Private Medical Insurance cover you for two different purposes, so you will need to assess your needs but may wish to consider holding the two policies. Private Medical Insurance covers you if you get sick or need treatment and want or need to go privately. Life Insurance covers you in the case of death, giving a payout to family/those left behind.

Health insurance covers conditions that develop after your policy starts. Pre-existing conditions are typically not covered, and insurers may exclude related issues. Some policies may cover symptoms of pre-existing conditions under specific circumstances. Always review your policy's exclusions. Coverage for pre-existing medical conditions may be available if you currently hold a medical insurance policy or are transitioning from a company scheme. However, if you have never had medical insurance before or if your policy is not active at the moment, pre-existing conditions will not be covered. This limitation exists because health insurance is primarily intended to protect against unexpected health issues. To simplify, it's akin to getting into a car accident and then trying to obtain insurance coverage afterward to repair the vehicle — insurance companies typically do not cover such claims. Nevertheless, there is an option to gain coverage for pre-existing conditions after a two-year waiting period, subject to specific rules and conditions.

If you prefer to get straight into treatment in the private sector without the long waiting times with the NHS, or you just prefer the private sector anyway, without having to pay it all yourself, then you would need to have Private Medical Insurance to cover it. Sometimes treatments and drugs that are not covered by the NHS can be covered by Private Medical Insurance.

It's free to use WeCovr to find health insurance - we never charge you for quotes. Health or private medical insurance is an investment that can pay for itself the first time you might need medical treatment.

It depends on your personal choice and preferences. If you are prepared to limit yourself to NHS-covered treatments only and can or want to endure long waiting times to get into treatment, then yes, NHS might work for you. Your cover there is free. If you don't want to be exposed to long waiting times or if your treatment is not covered by the NHS, then you would benefit from Private Medical Insurance.

Private Medical Insurance is an important financial product that insurance companies take a lot of care and diligence so speaking to real human beings ensures that they understand your requirements fully so that you can get the right cover.

All of our partners are carefully vetted and authorised by the FCA, which means they are held to the highest standards that the FCA expects from them and treat all customers fairly!

Our revenue comes from commissions paid by the insurance providers when a policy is taken out through us. Essentially, when you choose to secure a policy from one of the providers we work with, they compensate us for facilitating the transaction. It's important to note that this commission does not impact the premium you pay. We remain committed to providing transparent and unbiased quotes to help you find the best insurance options tailored to your needs.

The cost of private health insurance depends on several factors, including your age, location, smoking status, and the type of policy you choose. Your health insurance policy is tailored to your needs, and the cost can vary based on the level of cover you require, such as the amount of excess and specific treatment allowances.

Private health insurance covers you for conditions that arise after your policy begins. You pay a monthly fee and can make claims for private healthcare covered by your policy. One of the main benefits of private healthcare is quicker access to treatment compared to the NHS, along with access to new drugs or specialist treatments.

Most health insurance covers private hospital stays and may include outpatient treatments like scans, tests, or appointments. Policies vary in coverage, and exclusions often include emergency treatment, maternity care, cosmetic surgery, and ongoing conditions present before the policy started.

Unfortunately, you cannot pay extra to have a pre-existing condition covered as part of your health insurance policy. However, you have access to support from a nurse or digital GP. If you have questions about what is covered under your policy, please contact us for clarification.

Your health insurance policy begins once you've selected your policy and set up your payment. After setup, you'll receive your cover documents detailing what is and isn't covered. It's important to review these details carefully as policies differ.

An excess is the amount you contribute towards treatment when you make a claim. Choosing a higher excess can reduce your policy's monthly cost but requires a larger contribution when claiming. WeCovr's experts will offer you flexible excess options depending on your preferences.

To reduce health insurance costs, consider choosing a higher excess, which lowers the monthly premium. However, ensure the plan still meets your needs. Other factors affecting cost include lifestyle choices like smoking and potential savings for couples or family plans.

There is no age limit for taking out health insurance, but age influences the policy's cost. The benefits of health insurance are consistent regardless of age. If you're considering health insurance, you can get a quote from WeCovr's experts regardless of your age.

Let WeCovr's experts do the legwork for you and compare health insurance plans at no cost to you to find the best fit for your needs. Consider individual, couple, or family plans and review coverage details thoroughly before choosing. WeCovr provides transparent information on coverage options for easy comparison.

Yes, you can add your partner (if you live at the same address) or dependents to your policy at any time. The cost of couple's or family health insurance depends on factors like location, age, health, and chosen excess. Contact WeCovr or your insurer for assistance in adding someone to your policy.

While WeCovr's private health insurance plans are tailored for the UK, we offer global health insurance options for those living or working abroad. For holiday coverage, travel insurance is recommended.

Comprehensive cover provides extensive benefits, including full outpatient services such as consultations, diagnostic tests, physiotherapy, and mental health therapies. Our team at WeCovr can assist in understanding the various coverage levels available.

Private health insurance typically does not cover dental treatment. However, WeCovr's experts can guide you to dental insurance policies offered by our partner insurers. Reach out to us to explore these options.

Yes, private health insurance covers cancer treatment from diagnosis through treatment. At WeCovr, we can help you navigate the cancer cover options that suit your needs.

At WeCovr, you have flexibility in adjusting your cover. Speak to our experts within 21 days of receiving your paperwork or at policy renewal to make changes.

Accessing a private GP appointment is fast and convenient with WeCovr's services, available through your digital platform provided under your chosen insurance plan.

Yes, family members on the same policy can potentially have different levels of cover tailored to their individual needs.

WeCovr works with insurers offering a range of cover levels to accommodate different budgets and needs. Our experts can discuss these options with you.

Discovering healthcare facilities and specialists is easy with WeCovr's resources. Contact us for personalised assistance by tapping one of the buttons above or below and filling in a few details for personalised assistance.

Fee-assured consultants provides transparency and no hidden costs for clients.

WeCovr prioritises mental health support with comprehensive coverage and access to specialist advice and services.

Children up to a certain age can be included in your policy, and we offer discounts for family coverage.

Like most health insurance plans, premiums may increase annually due to factors such as age and medical cost inflation.

The cost of health insurance varies based on several factors. Connect with our experts by tapping a button below and get your own personalised quote.

Private health insurance offers quicker access to consultations, treatments, and personalised care compared to the NHS.

Yes, WeCovr's experts can guide you which health insurance plans include coverage for physiotherapy treatments.

Immediate access to certain services like our digital GP app is available upon enrolment.

You can obtain a range of suitable quotes easily by tapping one of the buttons above or below and filling in a few details for personalised assistance.

Health insurance covers new conditions that arise after the policy starts. Pre-existing conditions and certain exclusions may apply.

WeCovr's experts help you arrange health insurance that simplifies access to private healthcare services, including consultations and treatments.

Outpatient cover includes consultations, physiotherapy, and mental health therapies outside hospital admissions.

Yes, you can use your health insurance cover immediately. You have access to a nurse through your helpline and can consult with a GP using the digital GP app. If you need to make a claim right away, we may require a medical report from your GP. Health insurance is designed to cover new conditions that arise after the policy has started.

No, health insurance does not cover A&E (Accident and Emergency) visits. Private hospitals do not typically have the facilities for handling A&E cases. In case of an emergency, please dial 999 or use the NHS emergency services. However, if you require follow-up treatment after an emergency situation, your private medical insurance may be able to assist.

Yes, many insurers offer rewards in leisure, wellbeing, and health. Speak to WeCovr's experts or visit your insurer's website for more details on member rewards.

You may continue your cover or get another own personal policy. If you continue your cover, existing or ongoing medical conditions might be covered depending on the level of cover you choose. Contact our friendly experts to discuss your options and find the right option for you.

You can tap one of the buttons above or below and fill in a quick form to arrange a call with us to discuss your options.

Your cover may be similar but not identical. We will help you find the right level of cover that suits your needs, and ongoing medical conditions may be covered. Contact our friendly advisers to explore all available options.

No, the price won't be the same as before since employers often contribute to the cost of employee cover. Additionally, different cover levels and medical histories may affect the price. Contact WeCovr's experts for detailed information.

You have a few weeks or months from leaving your job to decide to continue with your insurer or change to another one. Your policy may start the day after you left your work policy, and our experts can guide you through other available options.

After leaving your job, contact WeCovr's experts with your leave date to discuss available options.

Yes, ongoing treatment may be covered on your new personal policy, although it could affect the price. Contact our experts for personalised advice on your options.

Details on paying excess fees will be provided when you contact your insurer for treatment authorisation.

No, there is no excess fee for utilising these services.

Excess adjustments can be made at specific intervals during your policy term.

No claims discounts can impact renewal costs based on claims history.

Pre-existing conditions typically aren't covered but can be discussed with our healthcare specialists.

This involves health-related questions before policy enrolment to determine coverage.

Moratorium underwriting simplifies enrolment but may require health disclosures during claims.

Claims may require additional information if under moratorium underwriting.

Pre-existing conditions refer to medical issues existing before policy inception. A pre-existing condition is anything you've previously had medical treatment for, such as diabetes, heart disease, or asthma. Most insurance providers consider any condition you've had symptoms or treatment for in the past five years as pre-existing. Our experts at WeCovr can help you understand how pre-existing conditions affect your policy options.

While some insurance providers automatically renew your private healthcare cover, it's beneficial to compare policies when yours is about to end. This ensures you're still getting the best deal for the coverage you need. Our experts at WeCovr can assist you in finding the right policy for you.

Typically, you must be over 18 to take out your own policy, but minors can usually be included in a family policy. There may also be an upper age limit for private health insurance, and premiums typically increase with age. Our experts at WeCovr can provide guidance on age-related policy aspects.

Paying for health insurance annually often results in savings compared to monthly payments. However, this depends on your insurance provider. For help determining the most cost-effective option, consider consulting our experts at WeCovr.

If your employer offers private health insurance as part of your benefits package, you likely don't need additional cover. However, there may be limits on the cover you receive, and it may not extend to your entire family. Remember, any insurance you get through work only covers you while you're employed there.

If you don't have pre-existing conditions, a medical exam is usually not required. You'll just need to complete a medical history form and select your level of cover. However, if you're older, have a pre-existing condition, or lead an unhealthy lifestyle, a medical exam may be necessary. Our experts at WeCovr can clarify the requirements of different policies.

Many private health insurance providers now offer GP services, either digitally or face-to-face. This means you can often get a private GP appointment quickly, sometimes even on the same day. Our experts at WeCovr can help you find policies that offer GP services.

With private health insurance, you can often secure a GP appointment much quicker than with traditional methods, sometimes even on the same day. Our experts at WeCovr can help you find policies that offer quick GP appointment services.

Inpatient care refers to any treatment requiring a stay in a hospital or clinic for at least one night. Outpatient care refers to treatments or tests that don't require hospital admission, such as minor diagnostic tests or physiotherapy sessions. Our experts at WeCovr can help you understand the different types of care and find a policy that suits your needs.

Private health insurance covers your medical treatment if you fall ill, while critical illness cover provides additional financial help if you develop one of the critical illnesses listed in the policy, such as covering loss of income if you're unable to work. For assistance in understanding the differences and finding the right coverage, consult our experts at WeCovr.

Health insurance policies are designed for cover in the UK. For cover abroad, consider travel insurance for short trips or international health insurance for longer stays or if you have a holiday home overseas. Our experts at WeCovr can guide you in finding the appropriate coverage for your travel needs.

If your employer provides health insurance, it's considered a 'benefit in kind' and is not tax deductible. Your employer should calculate the tax you owe for your health insurance premiums and deduct it from your pay. There are some exceptions for small companies. For more information on tax implications, consider reaching out to our experts at WeCovr.

When you purchase a policy, you choose how much excess you pay, which is your contribution to the cost of treatment if you make a claim. The higher your excess, the lower your premium is likely to be. Our experts at WeCovr can help you understand how excess works and choose the right level for you.

These are two methods of underwriting a health insurance policy, relating to how insurance providers consider your pre-existing medical conditions when you take out cover. For help understanding the differences and choosing the right option for you, consult our experts at WeCovr.

Some private health insurance providers offer a no-claims discount, similar to car insurance. Every year you don't make a claim gives you an extra year of no-claims discount, potentially reducing your premium when you renew. Our experts at WeCovr can help you find policies that offer no-claims discounts.

To find the best health insurance for you, compare various policies to find one that offers the features you need at a price you can afford. Consider your personal circumstances and what you want from your policy. Our experts at WeCovr can assist you in evaluating your options and selecting the right coverage for you.

If you need treatment, a GP referral is not always necessary. However, this depends on how you plan to pay for your treatment. Most hospitals will allow you to book appointments with a consultant without a GP referral if you are paying out-of-pocket. If you have private medical insurance, you'll need to check the terms of your policy to see whether your insurer requires you to consult with a GP first (most insurers do). Some policies offer a direct booking system without a referral for certain conditions, such as counseling for mental health issues.

Yes, you can obtain financing for a loan to cover the cost of surgery. Many private healthcare companies have partnerships with finance companies to allow you to spread the cost of private treatment over time. You could also explore getting an ordinary loan from your bank if this option proves to be more cost-effective for you.

WeCovr has conducted extensive research into the cost of private health insurance in the UK. Click the link to find out more detailed information.

Yes, you can continue to receive treatment through the NHS even if you have private health insurance and have received private treatment in the past. This could be for rehabilitation after private surgery or for treatment that is not covered by your health insurance policy. For example, some cosmetic surgeries may be available through the NHS but are generally not covered by private medical insurance.

This is a difficult question to answer definitively. There are certain services that cannot be obtained privately, such as emergency treatment at an Accident and Emergency (A&E) department. Many NHS consultants also practice privately, so you could potentially see the same consultant regardless of whether you choose private or public healthcare. However, private healthcare typically offers shorter waiting times, guaranteed private rooms, and more relaxed visiting hours. Additionally, you may have access to treatments and drugs that are not routinely available through the NHS.

Yes, you can self-refer to a private specialist without the need for a GP referral. However, the British Medical Association believes that in most cases, it is best practice to start with your GP, as they are familiar with your medical history.

Yes, if you have a health concern and pay for private tests and scans but cannot afford to have private surgery, you should be able to have your test results transferred to an NHS provider for treatment.


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