As an FCA-authorised broker that has arranged over 800,000 policies, WeCovr helps UK consumers navigate the world of private medical insurance. This guide explores why many people with an NHS GP still choose PMI to gain faster access to treatment, greater choice, and peace of mind for their health.
Why people choose PMI alongside NHS care
The United Kingdom is fortunate to have the National Health Service (NHS), a world-class institution providing healthcare free at the point of use. Your NHS General Practitioner (GP) is the cornerstone of this system, acting as the first port of call for any health concerns.
So, a common question arises: if everyone has access to an NHS GP, is private medical insurance (PMI) really necessary?
For a growing number of people, the answer is a resounding "yes". Choosing PMI isn't about replacing the NHS; it's about complementing it. Think of it as a partnership. Your NHS GP remains your primary care doctor, but a PMI policy provides a parallel route to specialist consultations, diagnostics, and non-emergency treatment, helping you bypass potential delays and gain more control over your healthcare journey.
This article will explore the powerful reasons why millions in the UK opt for private health cover, even while they continue to rely on and value their local NHS GP.
The Reality of NHS Waiting Times: The Primary Driver for PMI
The single biggest reason people invest in private medical insurance UK is to avoid long waits for NHS treatment. While the NHS excels at emergency care, the waiting list for elective (planned) treatments has grown significantly in recent years.
According to the latest data from NHS England, the picture is stark:
- The Waiting List: In mid-2024, the referral-to-treatment (RTT) waiting list stood at over 7.5 million treatment pathways. This represents millions of individuals waiting for appointments and procedures.
- Median Wait Times: The median time a patient waits to start treatment is now around 15 weeks. This means half of all patients wait longer than this.
- Long Waits: Hundreds of thousands of patients have been waiting over 52 weeks (a full year) for treatment to begin.
For someone suffering from chronic pain, reduced mobility, or significant anxiety about their condition, waiting months for a diagnosis or surgery can have a profound impact on their quality of life, ability to work, and mental wellbeing.
Real-Life Example:
Imagine you're a self-employed plumber with a persistent, painful shoulder injury. Your GP refers you to an orthopaedic specialist. On the NHS, you might wait 20 weeks for the initial consultation, another 8 weeks for an MRI scan, and then a further 30 weeks for corrective surgery. In total, you could be facing nearly a year of reduced earnings and constant discomfort.
With PMI, you could see a specialist within days, have the scan the following week, and be scheduled for surgery within a month, dramatically shortening your path back to health and work.
How PMI Works Hand-in-Hand with Your NHS GP
A common misconception is that having PMI means you no longer use your NHS GP. This is incorrect. The process is designed to be a smooth collaboration between the two systems.
Here’s a typical step-by-step journey:
- Initial Concern: You develop a health issue (e.g., persistent back pain, a suspicious lump, recurring headaches).
- Visit Your NHS GP: You book an appointment with your regular GP. They conduct an initial examination and discuss your symptoms.
- The Open Referral: If your GP agrees you need to see a specialist, they will write you a referral letter. For PMI purposes, you'll need an 'open referral'. This means they refer you to a type of specialist (e.g., a cardiologist) rather than a specific named doctor at an NHS hospital.
- Contact Your PMI Provider: You call your insurer's claims line with your referral details. You'll need to provide your policy number and information about your condition.
- Claim Authorisation: The insurer checks that your condition is covered under your policy. They will then authorise the claim and provide you with a list of approved specialists and private hospitals in your area.
- Book Your Appointment: You choose your preferred specialist and hospital from the list and book your appointment directly, often for within a few days or weeks.
- Treatment and Billing: The private hospital and specialist will bill your insurance company directly for all eligible costs, minus any excess you have on your policy.
Throughout this process, your NHS GP remains informed and continues to manage your overall health and any separate, unrelated conditions.
The Core Benefits of Private Medical Insurance
While speed is the main attraction, the advantages of having a private health cover plan extend far beyond just skipping queues.
1. Speed of Access to Specialists and Diagnostics
As highlighted, this is the number one benefit. PMI allows for swift access to:
- Specialist Consultations: See a consultant dermatologist, cardiologist, or gastroenterologist in days, not months.
- Diagnostic Tests: Get prompt access to MRI scans, CT scans, endoscopies, and other key diagnostic tools, leading to a faster diagnosis.
2. Choice and Control
PMI puts you in the driver's seat of your healthcare. You gain significant choice over:
- The Specialist: You can research and choose the consultant you want to see, based on their reputation, specialisms, and experience.
- The Hospital: You can select a hospital from your insurer's approved list, often choosing one that is conveniently located or known for its high-quality facilities.
- The Timing: You can schedule appointments and surgery at a time that suits you, minimising disruption to your work and family life.
3. Enhanced Comfort and Privacy
Private hospitals are often designed to provide a more comfortable and less stressful environment. Benefits typically include:
- A private en-suite room.
- More flexible visiting hours for family.
- A la carte menus and better food choices.
- A quieter, more relaxed atmosphere.
For many, the privacy and comfort of a personal room during a period of vulnerability is a major factor in their decision to choose PMI.
4. Access to Advanced Drugs and Treatments
The NHS, constrained by its budget, uses guidelines from the National Institute for Health and Care Excellence (NICE) to decide which drugs and treatments it will fund. Sometimes, a newer, more advanced, or more expensive treatment may not be available on the NHS, even if it has been proven effective.
Many comprehensive PMI policies offer cover for:
- Cancer Drugs: Access to specialist cancer treatments and drugs that are not yet approved by NICE or funded by the NHS.
- Experimental Treatments: Some policies cover participation in clinical trials or access to cutting-edge therapies.
This can be a critical lifeline for patients with complex conditions, particularly cancer.
5. Comprehensive Mental Health Support
In recent years, PMI providers have massively expanded their mental health cover in response to growing demand and long NHS waiting times for services like counselling and therapy.
| Feature | Typical NHS Provision | Typical PMI Provision |
|---|
| Initial Access | GP referral to IAPT (Improving Access to Psychological Therapies) | Direct self-referral via phone or app |
| Waiting Time | Weeks or months for therapy to begin | Sessions can often start within days |
| Choice of Therapist | Limited or no choice | Choice from a network of accredited therapists |
| Number of Sessions | Often limited to 6-12 sessions | Can be more extensive, depending on the policy |
This rapid access to professional support for conditions like anxiety, depression, and stress is invaluable for maintaining overall wellbeing.
6. Digital GP Services
Nearly all modern PMI policies include a 24/7 digital GP service. This allows you to have a video or phone consultation with a GP at any time, from anywhere. This is perfect for:
- Getting a quick prescription for a minor ailment.
- Seeking medical advice when travelling in the UK.
- Getting a second opinion.
- Obtaining a referral without having to wait for an in-person NHS GP appointment.
What PMI Does NOT Cover: The Crucial Exclusions
This is one of the most important aspects to understand. Private medical insurance is not a replacement for the NHS. It is designed for a specific purpose: to treat acute conditions that arise after you take out your policy.
The Golden Rule: Acute vs. Chronic Conditions
- Acute Condition: A disease, illness, or injury that is likely to respond quickly to treatment and lead to a full recovery (e.g., a hernia, cataracts, joint pain needing replacement, appendicitis). This is what PMI covers.
- Chronic Condition: A disease, illness, or injury that has one or more of the following characteristics: it needs long-term monitoring, has no known cure, is likely to recur, or requires ongoing management (e.g., diabetes, asthma, high blood pressure, Crohn's disease). This is NOT covered by standard PMI.
The management of chronic conditions will always remain with your NHS GP and NHS specialists.
Pre-Existing Conditions
PMI policies do not cover medical conditions you had symptoms of, or received advice or treatment for, before your policy began. Insurers handle this in two ways:
- Moratorium Underwriting: This is the most common method. The insurer does not ask for your full medical history upfront. Instead, they automatically exclude any condition you've had in the 5 years before joining. However, if you go for a set period (usually 2 years) without any symptoms, advice, or treatment for that condition after your policy starts, the insurer may then agree to cover it in the future.
- Full Medical Underwriting (FMU): You provide your full medical history when you apply. The insurer reviews it and lists specific conditions that will be permanently excluded from your cover. This provides more certainty from day one but can be a more complex application process.
Other Standard Exclusions
You can always rely on the NHS for the following, as they are not covered by PMI:
- A&E and Emergency Services: If you have a heart attack, stroke, or are in a serious accident, you go to an NHS A&E.
- Routine Pregnancy and Childbirth: Standard maternity care is not covered, though some complications of pregnancy may be.
- Cosmetic Surgery (unless required after an accident or for certain cancer reconstructions).
- Organ Transplants.
- Drug and Alcohol Abuse.
A good PMI broker, such as WeCovr, can help you understand the specific exclusions on any policy you are considering, ensuring there are no surprises later on.
Is PMI Worth the Cost? A Look at Your Options
The cost of a private medical insurance policy varies widely based on several factors:
- Age: Premiums increase as you get older.
- Location: Premiums are often higher in London and the South East.
- Smoker Status: Smokers pay significantly more.
- Level of Cover: A comprehensive plan with full outpatient cover will cost more than a basic plan that only covers surgery.
- Excess: Choosing a higher voluntary excess (the amount you pay towards a claim) will lower your monthly premium.
Here is an illustrative table of potential monthly costs. These are not quotes but serve as a general guide.
| Profile | Basic Cover (Inpatient & Day-patient only) | Comprehensive Cover (Full Outpatient) |
|---|
| 30-year-old, non-smoker | £35 - £50 | £60 - £85 |
| 45-year-old, non-smoker | £55 - £75 | £90 - £130 |
| 60-year-old, non-smoker | £90 - £130 | £160 - £250 |
When considering the cost, it's vital to weigh it against the potential "costs" of not having cover:
- Loss of earnings from being unable to work.
- The physical pain and mental anguish of waiting for treatment.
- The impact on your family and social life.
For many, the monthly premium is a worthwhile price for the security and peace of mind it provides.
Beyond Treatment: The Rise of Prevention and Wellness
The best PMI providers now focus as much on keeping you healthy as they do on treating you when you're ill. These "wellness" benefits add significant day-to-day value to a policy.
- Gym Discounts: Many insurers partner with major gym chains to offer up to 50% off membership fees.
- Health Screenings: Access to regular check-ups to catch potential issues early.
- Mental Health Apps: Subscriptions to leading apps for mindfulness, meditation, and CBT (Cognitive Behavioural Therapy).
- Wearable Tech Deals: Discounts on smartwatches and fitness trackers.
- Healthy Living Rewards: Points-based systems that reward you with cinema tickets or free coffee for being active.
At WeCovr, we enhance this value further. When you arrange a PMI or Life Insurance policy with us, we provide complimentary access to our AI-powered calorie and nutrition tracking app, CalorieHero, helping you take proactive control of your diet and health. Furthermore, clients often receive discounts on other types of insurance, such as home or travel cover, creating a holistic and cost-effective protection plan.
Who Benefits Most from Private Health Cover?
While anyone can benefit from PMI, it is particularly valuable for certain groups:
- The Self-Employed and Small Business Owners: For those whose income depends directly on their ability to work, long NHS waiting lists pose a direct financial threat. PMI is a business continuity tool, getting them back on their feet quickly.
- Families with Children: Parents often want the fastest possible access to specialist paediatric care for their children, along with the peace of mind that brings.
- Those with High-Pressure Jobs: For busy professionals, the convenience of digital GPs and flexible appointment times is a major advantage.
- Retirees: As we age, the likelihood of needing medical treatment increases. Many retirees choose PMI to ensure they have choice and comfort in their later years, though it's important to note premiums are higher and pre-existing conditions will be excluded.
- Anyone Who Values Choice and Control: If you want to be an active participant in your healthcare decisions, choosing your doctor and hospital, PMI offers a level of control the NHS cannot.
In Conclusion: A Partnership for Your Health
Having an NHS GP is essential. They are the gatekeepers to the health system and the managers of your long-term wellbeing. Private medical insurance is not about abandoning this excellent service.
Instead, PMI is a powerful tool that works alongside your GP. It provides an express lane for diagnosis and treatment of acute conditions, giving you speed, choice, and comfort when you need it most. It empowers you to bypass the uncertainty of waiting lists and take back control of your health journey.
By understanding how the two systems work together, you can make an informed decision about whether private health cover is the right investment for your peace of mind and your family's future.
Can I buy PMI if I have a pre-existing medical condition?
Yes, you can still buy a private medical insurance policy, but it will not cover the pre-existing condition itself, nor any related conditions. Standard UK PMI is designed for new, acute conditions that arise after your policy starts. Your pre-existing and any chronic conditions, like diabetes or asthma, will continue to be managed by the NHS.
Do I have to use my PMI for every condition?
No, you have complete flexibility. If you are diagnosed with a condition covered by your PMI policy, you can choose whether to use your private cover or to have the treatment on the NHS. Many people use the NHS for minor procedures and save their PMI for more significant issues to keep their future premiums down.
What is an 'excess' on a private health insurance policy?
An excess is a fixed amount you agree to pay towards the cost of your treatment when you make a claim. For example, if you have a £250 excess and your treatment costs £3,000, you would pay the first £250 and your insurer would pay the remaining £2,750. Choosing a higher excess is a common way to reduce your monthly premium.
Will my PMI premium increase every year?
It is very likely that your premium will increase at each annual renewal. This is due to a combination of factors: your age (as you move into a higher age bracket, risk increases), medical inflation (the rising cost of healthcare, which runs higher than general inflation), and your claims history.
Ready to explore your options? Get a free, no-obligation quote from WeCovr today and let our expert team help you find the best PMI provider to complement your NHS care.