Private Medical Insurance for Hospitality Staff

WeCovr Editorial Team · experienced insurance advisers
Last updated Feb 2, 2026
📚 Recommended reads

Best Private Health Insurance UK 2026

Read

Average Cost of PMI (UK)

Read

PMI Provider Reviews

Read



Key takeaways

  • Pre-existing Conditions: Any illness or injury you had symptoms of, or received advice or treatment for, before your policy began.
  • Chronic Conditions: Conditions that require long-term monitoring and management, have no known cure, or are likely to recur, such as diabetes, asthma, or arthritis.
  • Bypass NHS Waiting Lists: With NHS waiting lists for routine treatments reaching record highs (over 7.5 million cases in England as of early 2025), PMI allows staff to be seen and treated in weeks, not months or years.
  • Reduced Anxiety and Financial Strain: A swift diagnosis and treatment plan means less time worrying and less time off work, reducing the financial impact of being unwell.
  • Choice and Control: Patients can often choose their specialist and the hospital where they are treated, with the comfort of a private room.

As an FCA-authorised expert with over 900,000 policies of various types arranged for our clients, WeCovr understands the unique demands of the UK hospitality sector. This guide explores how private medical insurance can be a game-changing benefit for your team, offering custom solutions for a physically and mentally demanding industry.

Custom policy options and common claims among hospitality industry workers

The hospitality industry is the vibrant heart of the UK economy, but it's also one of its most demanding. Long hours, physical strain, and high-pressure environments can take a toll on the health and wellbeing of your staff. Private Medical Insurance (PMI) offers a powerful solution, providing your team with fast access to high-quality medical care when they need it most.

For employers, offering private health cover is more than just a perk; it's a strategic investment in your most valuable asset—your people. It can significantly reduce sickness absence, boost morale, and help you attract and retain the best talent in a competitive market.

At its core, private medical insurance is designed to cover the costs of treatment for acute conditions. An acute condition is a disease, illness, or injury that is likely to respond quickly to treatment and lead to a full recovery.

Crucially, it is vital to understand that standard UK PMI policies do not cover pre-existing or chronic conditions.

  • Pre-existing Conditions: Any illness or injury you had symptoms of, or received advice or treatment for, before your policy began.
  • Chronic Conditions: Conditions that require long-term monitoring and management, have no known cure, or are likely to recur, such as diabetes, asthma, or arthritis.

PMI works alongside the NHS, giving you and your employees a choice in how and when you receive care for new, eligible medical problems.

Why is Private Health Insurance a Vital Benefit for Hospitality Workers?

Working in a hotel, restaurant, pub, or café is physically and mentally taxing. The fast-paced nature of the job places unique pressures on staff that can lead to specific health challenges.

According to the Health and Safety Executive (HSE), the accommodation and food service sector reports higher than average rates of work-related ill health. This is why a robust health and wellbeing strategy, with PMI at its centre, is so important.

Key Benefits for Your Employees:

  • Bypass NHS Waiting Lists: With NHS waiting lists for routine treatments reaching record highs (over 7.5 million cases in England as of early 2025), PMI allows staff to be seen and treated in weeks, not months or years.
  • Reduced Anxiety and Financial Strain: A swift diagnosis and treatment plan means less time worrying and less time off work, reducing the financial impact of being unwell.
  • Choice and Control: Patients can often choose their specialist and the hospital where they are treated, with the comfort of a private room.
  • Access to Advanced Treatments: Some policies provide access to specialist drugs, treatments, and therapies that may not be available on the NHS due to funding constraints.
  • Dedicated Mental Health Support: Most modern PMI policies offer excellent mental health pathways, crucial for an industry where stress and burnout are common.

Tangible Benefits for Your Business:

  • Reduced Staff Absenteeism: The Office for National Statistics (ONS) estimates that millions of working days are lost to sickness absence each year. Faster treatment means your staff are back on their feet and back to work sooner.
  • Increased Productivity: A healthy, happy workforce is a productive one. Showing you care for your team's wellbeing fosters loyalty and motivation.
  • A Powerful Recruitment Tool: In a tight labour market, a quality PMI scheme can be the deciding factor for a top chef, experienced manager, or skilled bartender choosing your organisation over a competitor.
  • Enhanced Company Reputation: Offering private health cover positions your business as a caring and responsible employer.

Common Health Issues and Claims in the Hospitality Sector

The daily grind of hospitality work often leads to a specific set of health complaints. A well-designed PMI policy can provide targeted support for these common issues.

1. Musculoskeletal (MSK) Conditions

Chefs hunched over a prep station, waiting staff carrying heavy trays, and housekeepers making beds all perform tasks that put immense strain on the body. It's no surprise that MSK issues are a leading cause of sickness absence.

  • Common Issues: Lower back pain, sciatica, repetitive strain injury (RSI) in wrists and hands, shoulder pain, and knee problems from standing for long periods.
  • How PMI Helps: Policies can provide rapid access to:
    • Physiotherapy: To treat injuries and provide exercises for prevention.
    • Osteopathy and Chiropractic Care: For spinal and joint manipulation.
    • Diagnostic Scans: Fast access to MRI, CT, and X-ray scans to diagnose the problem accurately.
    • Specialist Consultations: A quick referral to an orthopaedic or rheumatology consultant.
    • Pain-relieving Injections: To manage inflammation and discomfort.

Example: A head chef develops severe shoulder pain, making it difficult to lift pans. Through their company PMI, they see a physiotherapist within a week, get an MRI scan two weeks later to diagnose a rotator cuff issue, and begin a course of treatment immediately, avoiding a long, painful wait.

2. Mental Health and Wellbeing

The combination of long, unsociable hours, high-pressure service periods, and demanding customers can significantly impact mental health.

  • Common Issues: Stress, anxiety, burnout, and depression.
  • How PMI Helps: Modern PMI is not just about physical health. Many policies now include comprehensive mental health support as standard or as a key add-on. This can include:
    • Counselling and Therapy: Access to a set number of sessions with a qualified therapist, including Cognitive Behavioural Therapy (CBT).
    • Psychiatric Support: Fast-track referrals for assessment and treatment.
    • 24/7 Support Lines: Confidential helplines for immediate support.
    • Digital Mental Health Apps: Access to apps for mindfulness, meditation, and self-managed therapy programmes.

3. Dermatological (Skin) Conditions

Kitchen staff, bar staff, and cleaners are constantly washing their hands or in contact with cleaning agents, leading to skin complaints.

  • Common Issues: Contact dermatitis, eczema, and allergic reactions.
  • How PMI Helps: Instead of a long wait to see an NHS dermatologist, PMI can provide a referral within days, allowing for prompt diagnosis and a treatment plan to manage the condition effectively.

4. Accidents and Injuries

Slips on wet floors, trips over obstacles, cuts from knives, and burns from hot equipment are ever-present risks in a busy hospitality environment.

  • Common Issues: Sprains, fractures, deep cuts, and burns.
  • How PMI Helps: While emergencies (A&E) are always handled by the NHS, PMI is invaluable for the subsequent treatment of acute injuries. This includes diagnostics to assess the damage and follow-up care like minor surgery or physiotherapy to aid recovery.

Summary of Common Claims

Health Issue CategoryCommon Causes in HospitalityHow Private Medical Insurance Helps
Musculoskeletal (MSK)Lifting heavy items, long periods of standing, repetitive motions.Fast access to physiotherapy, osteopathy, diagnostic scans (MRI/CT), specialist consultations.
Mental HealthHigh stress, long/unsociable hours, dealing with difficult customers.Access to counselling, therapy (CBT), psychiatric support, 24/7 helplines, digital wellness apps.
Dermatological (Skin)Frequent handwashing, contact with chemicals and allergens.Quick referrals to a dermatologist for diagnosis and treatment.
Accidents & InjuriesSlips, trips, falls, cuts, and burns in a busy environment.Swift diagnostics and follow-up treatment (e.g., minor surgery, physiotherapy) post-A&E.

Tailoring a PMI Policy for Your Hospitality Business

No two hospitality businesses are the same, and your private health cover shouldn't be either. A small independent coffee shop has different needs and a different budget than a large hotel chain. Working with an expert PMI broker like WeCovr allows you to compare the market and build a policy that fits your team and your finances perfectly.

Here are the key levers you can pull to customise your plan:

1. Underwriting Options

This is how an insurer assesses the risk of your team members.

  • Moratorium Underwriting: This is the most common type for small businesses. Insurers won't ask for medical history upfront. Instead, they apply a "moratorium" period (usually two years). If an employee needs treatment, the insurer will check if it relates to a condition they had symptoms of in the five years before joining. It's simpler to set up but can create uncertainty at the point of a claim.
  • Full Medical Underwriting (FMU): Employees complete a full health questionnaire. The insurer assesses it and lists any specific conditions that will be excluded from cover from the outset. This provides clarity for everyone but requires more admin to set up.

2. Level of Cover

You can choose the depth of coverage your policy provides.

Level of CoverWhat It Typically IncludesBest For
Basic / In-patient OnlyCovers treatment when admitted to a hospital bed overnight (in-patient) or for the day (day-patient). Includes surgery, accommodation, and nursing care.Businesses on a tight budget wanting to cover major medical events.
ComprehensiveIncludes all in-patient cover plus out-patient care. This covers specialist consultations, diagnostic tests, and scans before any hospital admission is needed.The most popular option, providing end-to-end care from diagnosis to recovery.
Out-patient LimitsYou can control costs on a comprehensive plan by setting a financial limit on out-patient cover (e.g., £500, £1,000, or £1,500 per year).A good compromise between cost and comprehensive cover.

3. Policy Excess

An excess is the amount an employee pays towards their claim. For example, if the excess is £250 and a course of physiotherapy costs £800, the employee pays the first £250 and the insurer pays the remaining £550.

  • A higher excess will lower the overall policy premium.
  • Illustrative estimate: Offering different excess options (e.g., £0, £100, £250) can give employees flexibility.

4. Hospital List

Insurers group UK private hospitals into tiers, which affects the premium.

  • Local/Trust Hospitals: Uses private wings of NHS Trust hospitals. The most affordable option.
  • National List: A broad selection of private hospitals across the UK, excluding premium central London facilities.
  • Premium/London List: Includes the top-tier, most expensive hospitals in central London.

Choosing a list that matches where your employees live and work is a smart way to manage costs.

5. Optional Extras

You can further enhance your policy with valuable add-ons:

  • Therapies Cover: Essential for the hospitality sector. This covers physiotherapy, osteopathy, and chiropractic care.
  • Mental Health Cover: While some basic support is often included, a full mental health add-on provides more extensive access to therapists and psychiatrists.
  • Dental and Optical Cover: Helps employees with routine check-ups, glasses, and dental treatment.
  • Travel Insurance: Can be added to provide global medical cover for staff who travel.

A specialist broker can model these different options to find the sweet spot between comprehensive cover and an affordable premium for your business.

Understanding What UK Private Health Insurance Typically Excludes

Managing expectations is key to a successful PMI scheme. It's crucial that both you and your employees understand that PMI is not designed to replace the NHS entirely. There are standard exclusions across all UK providers.

The most important rule is that PMI is for new, acute conditions that arise after you join.

Here are the most common exclusions:

  • Pre-existing Conditions: Any medical condition for which you've had symptoms, medication, advice, or treatment in the 5 years before the policy start date.
  • Chronic Conditions: Long-term illnesses that cannot be cured, such as diabetes, arthritis, high blood pressure, asthma, and Crohn's disease. PMI may cover the initial diagnosis of a chronic condition, but it will not cover the day-to-day management, which remains with the NHS.
  • A&E / Emergency Services: All emergency treatment is provided by the NHS.
  • Normal Pregnancy and Childbirth: PMI does not cover routine maternity care, though it may cover complications.
  • Cosmetic Surgery: Procedures for purely aesthetic reasons are excluded. Reconstructive surgery following an accident or illness may be covered.
  • Self-inflicted Injuries: Including those related to substance abuse.
  • Infertility Treatment: IVF and other fertility procedures are usually excluded.

The Role of a Specialist PMI Broker like WeCovr

Navigating the private medical insurance UK market can be complex. With dozens of providers, hundreds of policy combinations, and complex terminology, it's easy to feel overwhelmed. This is where a specialist, independent broker like WeCovr becomes an invaluable partner.

Why use a broker?

  1. Expert, Impartial Advice: We are not tied to any single insurer. Our loyalty is to you, our client. We provide unbiased advice to help you find the best PMI provider for your specific needs.
  2. Market Access: We have access to policies from all the leading UK insurers, including some that may not be available directly to the public. This ensures you get the best possible terms.
  3. We Do the Hard Work: We handle the market research, compare quotes, and present you with a clear, easy-to-understand summary of your best options, saving you hours of time and effort.
  4. No Cost to You: Our service is free for you to use. We are paid a commission by the insurer you choose, which is already built into the premium. You pay the same price (or often less) than going direct, but with the added benefit of expert guidance.
  5. Ongoing Support: We are here to help not just at renewal, but also if you have questions about the claims process or need to adjust your policy as your business grows.

Our team at WeCovr has a deep understanding of the challenges facing the hospitality sector and can help you build a benefits package that truly makes a difference.

Wellness Programmes and Added Value Benefits

The best PMI providers now offer far more than just claims processing. They provide a wealth of "added value" benefits designed to help your staff stay healthy and prevent illness in the first place. These are particularly useful for busy hospitality workers.

  • Digital GP Services: 24/7 access to a GP via phone or video call. This is a huge benefit for staff working unsociable hours who find it difficult to get a regular GP appointment.
  • Discounted Gym Memberships: Encouraging an active lifestyle to combat the physical strains of the job.
  • Wearable Tech Discounts: Money off smartwatches from brands like Apple and Garmin that track activity and sleep.
  • Health and Wellbeing Apps: Access to apps for nutrition, mindfulness, and stress management.
  • Employee Assistance Programmes (EAPs): Confidential support lines for advice on a range of issues from financial worries to legal matters.

At WeCovr, we enhance this further. All our PMI clients gain complimentary access to CalorieHero, our AI-powered calorie and nutrition tracking app, helping your team make healthier food choices. Furthermore, clients who purchase PMI or Life Insurance through us are eligible for discounts on other insurance products, providing even greater value.

How Much Does PMI for Hospitality Staff Cost?

The cost of a group PMI scheme depends on several factors:

  • Average Age of Employees: Premiums increase with age.
  • Number of Employees: Larger groups can often achieve lower per-person premiums.
  • Location: Premiums are typically higher in London and the South East due to higher hospital costs.
  • Level of Cover: A comprehensive plan will cost more than a basic in-patient only plan.
  • Excess Level: A higher excess reduces the premium.
  • Industry: Some insurers may load premiums slightly for higher-risk occupations, though this is less common on group schemes.

To give you an idea, here is an illustrative example of monthly premiums per employee for a business based outside London.

Age of EmployeeBasic Cover (In-patient, £250 Excess)Comprehensive Cover (Full out-patient, £100 Excess)
25£25 - £35£45 - £60
35£35 - £45£60 - £75
45£50 - £65£80 - £100
55£75 - £95£120 - £150

Please note: These are guide prices only. The only way to get an accurate cost for your business is to request a tailored quote. An experienced PMI broker can provide this for you free of charge.


Does private medical insurance cover pre-existing conditions?

Generally, no. Standard UK private medical insurance is designed to cover acute conditions that arise *after* your policy begins. Pre-existing conditions, which are any health issues you had symptoms of or received treatment for before joining, are typically excluded. The same applies to chronic conditions like diabetes or asthma, which require ongoing management rather than a short-term cure.

Is private health insurance worth it for a small café or pub?

Yes, it can be extremely valuable. For a small business, the prolonged absence of a key team member like a chef or manager can be highly disruptive. Private health cover helps your staff get treated and back to work faster, minimising that disruption. It's also a fantastic way to attract and retain dedicated staff in a competitive industry, showing that you invest in their wellbeing. A broker can help find cost-effective plans tailored for small businesses.

What's the difference between moratorium and full medical underwriting?

They are two ways insurers assess medical history. With **Full Medical Underwriting (FMU)**, employees declare their medical history upfront, and the insurer provides a clear list of any personal exclusions. With **Moratorium Underwriting**, no medical questions are asked at the start. Instead, for the first two years, the insurer won't cover conditions that existed in the five years before the policy began. Moratorium is simpler to set up, while FMU provides more certainty at the point of claim.

Can I add my family to my company PMI policy?

Often, yes. Many company schemes allow employees to add their spouse, partner, and children to the policy. The employee would usually be responsible for paying the additional premium for their family members, but they benefit from the corporate rates secured by their employer, which can be more affordable than buying a separate family policy.

Ready to protect your team and invest in the health of your business?

The team of experts at WeCovr is here to help. We provide free, no-obligation advice and compare policies from across the market to find the perfect private health cover for your hospitality business.

Contact WeCovr today for your free quote and discover how affordable peace of mind can be.

Sources

  • Office for National Statistics (ONS): Mortality, earnings, and household statistics.
  • Financial Conduct Authority (FCA): Insurance and consumer protection guidance.
  • Association of British Insurers (ABI): Life insurance and protection market publications.
  • HMRC: Tax treatment guidance for relevant protection and benefits products.
Get Quote

Related tools


WeCovr is an FCA‑regulated insurance broker. We may earn a commission if you purchase a policy via us. This guide is written to be impartial and informational.


Explore insurance hubs

Why private medical insurance and how does it work?

What is Private Medical Insurance?

Private medical insurance (PMI) is a type of health insurance that provides access to private healthcare services in the UK. It covers the cost of private medical treatment, allowing you to bypass NHS waiting lists and receive faster, more convenient care.

How does it work?

Private medical insurance works by paying for your private healthcare costs. When you need treatment, you can choose to go private and your insurance will cover the costs, subject to your policy terms and conditions. This can include:

• Private consultations with specialists
• Private hospital treatment and surgery
• Diagnostic tests and scans
• Physiotherapy and rehabilitation
• Mental health treatment

Your premium depends on factors like your age, health, occupation, and the level of cover you choose. Most policies offer different levels of cover, from basic to comprehensive, allowing you to tailor the policy to your needs and budget.

Questions to ask yourself regarding private medical insurance

Just ask yourself:
👉 Are you concerned about NHS waiting times for treatment?
👉 Would you prefer to choose your own consultant and hospital?
👉 Do you want faster access to diagnostic tests and scans?
👉 Would you like private hospital accommodation and better food?
👉 Do you want to avoid the stress of NHS waiting lists?

Many people don't realise that private medical insurance is more affordable than they think, especially when you consider the value of faster treatment and better facilities. A great insurance policy can provide peace of mind and ensure you receive the care you need when you need it.

Benefits offered by private medical insurance

Private medical insurance provides numerous benefits that can significantly improve your healthcare experience and outcomes:

Faster Access to Treatment
One of the biggest advantages is avoiding NHS waiting lists. While the NHS provides excellent care, waiting times can be lengthy. With private medical insurance, you can often receive treatment within days or weeks rather than months.

Choice of Consultant and Hospital
You can choose your preferred consultant and hospital, giving you more control over your healthcare journey. This is particularly important for complex treatments where you want a specific specialist.

Better Facilities and Accommodation
Private hospitals typically offer superior facilities, including private rooms, better food, and more comfortable surroundings. This can make your recovery more pleasant and potentially faster.

Advanced Treatments
Private medical insurance often covers treatments and medications not available on the NHS, giving you access to the latest medical advances and technologies.

Mental Health Support
Many policies include comprehensive mental health coverage, providing faster access to therapy and psychiatric care when needed.

Tax Benefits for Business Owners
If you're self-employed or a business owner, private medical insurance premiums can be tax-deductible, making it a cost-effective way to protect your health and your business.

Peace of Mind
Knowing you have access to private healthcare when you need it provides invaluable peace of mind, especially for those with ongoing health conditions or concerns about NHS capacity.

Private medical insurance is particularly valuable for those who want to take control of their healthcare journey and ensure they receive the best possible treatment when they need it most.

Important Fact!

There is no need to wait until the renewal of your current policy.
We can look at a more suitable option mid-term!

Why is it important to get private medical insurance early?

👉 Many people are very thankful that they had their private medical insurance cover in place before running into some serious health issues. Private medical insurance is as important as life insurance for protecting your family's finances.

👉 We insure our cars, houses, and even our phones! Yet our health is the most precious thing we have.

Easily one of the most important insurance purchases an individual or family can make in their lifetime, the decision to buy private medical insurance can be made much simpler with the help of experienced advisers. They are the specialists who do the searching and analysis helping people choose between various types of private medical insurance policies available in the market, including different levels of cover and policy types most suitable to the client's individual circumstances.

It certainly won't do any harm if you speak with one of our experienced insurance experts who are passionate about advising people on financial matters related to private medical insurance and are keen to provide you with a free consultation.

You can discuss with them in detail what affordable private medical insurance plan for the necessary peace of mind they would recommend! WeCovr works with some of the best advisers in the market.

By tapping the button below, you can book a free call with them in less than 30 seconds right now:

Our Group Is Proud To Have Issued 900,000+ Policies!

We've established collaboration agreements with leading insurance groups to create tailored coverage
Working with leading UK insurers
Allianz Logo
Ageas Logo
Covea Logo
AIG Logo
Zurich Logo
BUPA Logo
Aviva Logo
Axa Logo
Vitality Logo
Exeter Logo
WPA Logo
National Friendly Logo
General & Medical Logo
Legal & General Logo
ARAG Logo
Scottish Widows Logo
Metlife Logo
HSBC Logo
Guardian Logo
Royal London Logo
Cigna Logo
NIG Logo
CanadaLife Logo
TMHCC Logo

How It Works

1. Complete a brief form
Complete a brief form
2. Our experts analyse your information and find you best quotes
Experts discuss your quotes
3. Enjoy your protection!
Enjoy your protection

Any questions?

Life Insurance and Private Medical Insurance cover you for two different purposes, so you will need to assess your needs but may wish to consider holding the two policies. Private Medical Insurance covers you if you get sick or need treatment and want or need to go privately. Life Insurance covers you in the case of death, giving a payout to family/those left behind.

Health insurance covers conditions that develop after your policy starts. Pre-existing conditions are typically not covered, and insurers may exclude related issues. Some policies may cover symptoms of pre-existing conditions under specific circumstances. Always review your policy's exclusions. Coverage for pre-existing medical conditions may be available if you currently hold a medical insurance policy or are transitioning from a company scheme. However, if you have never had medical insurance before or if your policy is not active at the moment, pre-existing conditions will not be covered. This limitation exists because health insurance is primarily intended to protect against unexpected health issues. To simplify, it's akin to getting into a car accident and then trying to obtain insurance coverage afterward to repair the vehicle — insurance companies typically do not cover such claims. Nevertheless, there is an option to gain coverage for pre-existing conditions after a two-year waiting period, subject to specific rules and conditions.

If you prefer to get straight into treatment in the private sector without the long waiting times with the NHS, or you just prefer the private sector anyway, without having to pay it all yourself, then you would need to have Private Medical Insurance to cover it. Sometimes treatments and drugs that are not covered by the NHS can be covered by Private Medical Insurance.

It's free to use WeCovr to find health insurance - we never charge you for quotes. Health or private medical insurance is an investment that can pay for itself the first time you might need medical treatment.

It depends on your personal choice and preferences. If you are prepared to limit yourself to NHS-covered treatments only and can or want to endure long waiting times to get into treatment, then yes, NHS might work for you. Your cover there is free. If you don't want to be exposed to long waiting times or if your treatment is not covered by the NHS, then you would benefit from Private Medical Insurance.

Private Medical Insurance is an important financial product that insurance companies take a lot of care and diligence so speaking to real human beings ensures that they understand your requirements fully so that you can get the right cover.

All of our partners are carefully vetted and authorised by the FCA, which means they are held to the highest standards that the FCA expects from them and treat all customers fairly!

Our revenue comes from commissions paid by the insurance providers when a policy is taken out through us. Essentially, when you choose to secure a policy from one of the providers we work with, they compensate us for facilitating the transaction. It's important to note that this commission does not impact the premium you pay. We remain committed to providing transparent and unbiased quotes to help you find the best insurance options tailored to your needs.

The cost of private health insurance depends on several factors, including your age, location, smoking status, and the type of policy you choose. Your health insurance policy is tailored to your needs, and the cost can vary based on the level of cover you require, such as the amount of excess and specific treatment allowances.

Private health insurance covers you for conditions that arise after your policy begins. You pay a monthly fee and can make claims for private healthcare covered by your policy. One of the main benefits of private healthcare is quicker access to treatment compared to the NHS, along with access to new drugs or specialist treatments.

Most health insurance covers private hospital stays and may include outpatient treatments like scans, tests, or appointments. Policies vary in coverage, and exclusions often include emergency treatment, maternity care, cosmetic surgery, and ongoing conditions present before the policy started.

Unfortunately, you cannot pay extra to have a pre-existing condition covered as part of your health insurance policy. However, you have access to support from a nurse or digital GP. If you have questions about what is covered under your policy, please contact us for clarification.

Your health insurance policy begins once you've selected your policy and set up your payment. After setup, you'll receive your cover documents detailing what is and isn't covered. It's important to review these details carefully as policies differ.

An excess is the amount you contribute towards treatment when you make a claim. Choosing a higher excess can reduce your policy's monthly cost but requires a larger contribution when claiming. WeCovr's experts will offer you flexible excess options depending on your preferences.

To reduce health insurance costs, consider choosing a higher excess, which lowers the monthly premium. However, ensure the plan still meets your needs. Other factors affecting cost include lifestyle choices like smoking and potential savings for couples or family plans.

There is no age limit for taking out health insurance, but age influences the policy's cost. The benefits of health insurance are consistent regardless of age. If you're considering health insurance, you can get a quote from WeCovr's experts regardless of your age.

Let WeCovr's experts do the legwork for you and compare health insurance plans at no cost to you to find the best fit for your needs. Consider individual, couple, or family plans and review coverage details thoroughly before choosing. WeCovr provides transparent information on coverage options for easy comparison.

Yes, you can add your partner (if you live at the same address) or dependents to your policy at any time. The cost of couple's or family health insurance depends on factors like location, age, health, and chosen excess. Contact WeCovr or your insurer for assistance in adding someone to your policy.

While WeCovr's private health insurance plans are tailored for the UK, we offer global health insurance options for those living or working abroad. For holiday coverage, travel insurance is recommended.

Comprehensive cover provides extensive benefits, including full outpatient services such as consultations, diagnostic tests, physiotherapy, and mental health therapies. Our team at WeCovr can assist in understanding the various coverage levels available.

Private health insurance typically does not cover dental treatment. However, WeCovr's experts can guide you to dental insurance policies offered by our partner insurers. Reach out to us to explore these options.

Yes, private health insurance covers cancer treatment from diagnosis through treatment. At WeCovr, we can help you navigate the cancer cover options that suit your needs.

At WeCovr, you have flexibility in adjusting your cover. Speak to our experts within 21 days of receiving your paperwork or at policy renewal to make changes.

Accessing a private GP appointment is fast and convenient with WeCovr's services, available through your digital platform provided under your chosen insurance plan.

Yes, family members on the same policy can potentially have different levels of cover tailored to their individual needs.

WeCovr works with insurers offering a range of cover levels to accommodate different budgets and needs. Our experts can discuss these options with you.

Discovering healthcare facilities and specialists is easy with WeCovr's resources. Contact us for personalised assistance by tapping one of the buttons above or below and filling in a few details for personalised assistance.

Fee-assured consultants provides transparency and no hidden costs for clients.

WeCovr prioritises mental health support with comprehensive coverage and access to specialist advice and services.

Children up to a certain age can be included in your policy, and we offer discounts for family coverage.

Like most health insurance plans, premiums may increase annually due to factors such as age and medical cost inflation.

The cost of health insurance varies based on several factors. Connect with our experts by tapping a button below and get your own personalised quote.

Private health insurance offers quicker access to consultations, treatments, and personalised care compared to the NHS.

Yes, WeCovr's experts can guide you which health insurance plans include coverage for physiotherapy treatments.

Immediate access to certain services like our digital GP app is available upon enrolment.

You can obtain a range of suitable quotes easily by tapping one of the buttons above or below and filling in a few details for personalised assistance.

Health insurance covers new conditions that arise after the policy starts. Pre-existing conditions and certain exclusions may apply.

WeCovr's experts help you arrange health insurance that simplifies access to private healthcare services, including consultations and treatments.

Outpatient cover includes consultations, physiotherapy, and mental health therapies outside hospital admissions.

Yes, you can use your health insurance cover immediately. You have access to a nurse through your helpline and can consult with a GP using the digital GP app. If you need to make a claim right away, we may require a medical report from your GP. Health insurance is designed to cover new conditions that arise after the policy has started.

No, health insurance does not cover A&E (Accident and Emergency) visits. Private hospitals do not typically have the facilities for handling A&E cases. In case of an emergency, please dial 999 or use the NHS emergency services. However, if you require follow-up treatment after an emergency situation, your private medical insurance may be able to assist.

Yes, many insurers offer rewards in leisure, wellbeing, and health. Speak to WeCovr's experts or visit your insurer's website for more details on member rewards.

You may continue your cover or get another own personal policy. If you continue your cover, existing or ongoing medical conditions might be covered depending on the level of cover you choose. Contact our friendly experts to discuss your options and find the right option for you.

You can tap one of the buttons above or below and fill in a quick form to arrange a call with us to discuss your options.

Your cover may be similar but not identical. We will help you find the right level of cover that suits your needs, and ongoing medical conditions may be covered. Contact our friendly advisers to explore all available options.

No, the price won't be the same as before since employers often contribute to the cost of employee cover. Additionally, different cover levels and medical histories may affect the price. Contact WeCovr's experts for detailed information.

You have a few weeks or months from leaving your job to decide to continue with your insurer or change to another one. Your policy may start the day after you left your work policy, and our experts can guide you through other available options.

After leaving your job, contact WeCovr's experts with your leave date to discuss available options.

Yes, ongoing treatment may be covered on your new personal policy, although it could affect the price. Contact our experts for personalised advice on your options.

Details on paying excess fees will be provided when you contact your insurer for treatment authorisation.

No, there is no excess fee for utilising these services.

Excess adjustments can be made at specific intervals during your policy term.

No claims discounts can impact renewal costs based on claims history.

Pre-existing conditions typically aren't covered but can be discussed with our healthcare specialists.

This involves health-related questions before policy enrolment to determine coverage.

Moratorium underwriting simplifies enrolment but may require health disclosures during claims.

Claims may require additional information if under moratorium underwriting.

Pre-existing conditions refer to medical issues existing before policy inception. A pre-existing condition is anything you've previously had medical treatment for, such as diabetes, heart disease, or asthma. Most insurance providers consider any condition you've had symptoms or treatment for in the past five years as pre-existing. Our experts at WeCovr can help you understand how pre-existing conditions affect your policy options.

While some insurance providers automatically renew your private healthcare cover, it's beneficial to compare policies when yours is about to end. This ensures you're still getting the best deal for the coverage you need. Our experts at WeCovr can assist you in finding the right policy for you.

Typically, you must be over 18 to take out your own policy, but minors can usually be included in a family policy. There may also be an upper age limit for private health insurance, and premiums typically increase with age. Our experts at WeCovr can provide guidance on age-related policy aspects.

Paying for health insurance annually often results in savings compared to monthly payments. However, this depends on your insurance provider. For help determining the most cost-effective option, consider consulting our experts at WeCovr.

If your employer offers private health insurance as part of your benefits package, you likely don't need additional cover. However, there may be limits on the cover you receive, and it may not extend to your entire family. Remember, any insurance you get through work only covers you while you're employed there.

If you don't have pre-existing conditions, a medical exam is usually not required. You'll just need to complete a medical history form and select your level of cover. However, if you're older, have a pre-existing condition, or lead an unhealthy lifestyle, a medical exam may be necessary. Our experts at WeCovr can clarify the requirements of different policies.

Many private health insurance providers now offer GP services, either digitally or face-to-face. This means you can often get a private GP appointment quickly, sometimes even on the same day. Our experts at WeCovr can help you find policies that offer GP services.

With private health insurance, you can often secure a GP appointment much quicker than with traditional methods, sometimes even on the same day. Our experts at WeCovr can help you find policies that offer quick GP appointment services.

Inpatient care refers to any treatment requiring a stay in a hospital or clinic for at least one night. Outpatient care refers to treatments or tests that don't require hospital admission, such as minor diagnostic tests or physiotherapy sessions. Our experts at WeCovr can help you understand the different types of care and find a policy that suits your needs.

Private health insurance covers your medical treatment if you fall ill, while critical illness cover provides additional financial help if you develop one of the critical illnesses listed in the policy, such as covering loss of income if you're unable to work. For assistance in understanding the differences and finding the right coverage, consult our experts at WeCovr.

Health insurance policies are designed for cover in the UK. For cover abroad, consider travel insurance for short trips or international health insurance for longer stays or if you have a holiday home overseas. Our experts at WeCovr can guide you in finding the appropriate coverage for your travel needs.

If your employer provides health insurance, it's considered a 'benefit in kind' and is not tax deductible. Your employer should calculate the tax you owe for your health insurance premiums and deduct it from your pay. There are some exceptions for small companies. For more information on tax implications, consider reaching out to our experts at WeCovr.

When you purchase a policy, you choose how much excess you pay, which is your contribution to the cost of treatment if you make a claim. The higher your excess, the lower your premium is likely to be. Our experts at WeCovr can help you understand how excess works and choose the right level for you.

These are two methods of underwriting a health insurance policy, relating to how insurance providers consider your pre-existing medical conditions when you take out cover. For help understanding the differences and choosing the right option for you, consult our experts at WeCovr.

Some private health insurance providers offer a no-claims discount, similar to car insurance. Every year you don't make a claim gives you an extra year of no-claims discount, potentially reducing your premium when you renew. Our experts at WeCovr can help you find policies that offer no-claims discounts.

To find the best health insurance for you, compare various policies to find one that offers the features you need at a price you can afford. Consider your personal circumstances and what you want from your policy. Our experts at WeCovr can assist you in evaluating your options and selecting the right coverage for you.

If you need treatment, a GP referral is not always necessary. However, this depends on how you plan to pay for your treatment. Most hospitals will allow you to book appointments with a consultant without a GP referral if you are paying out-of-pocket. If you have private medical insurance, you'll need to check the terms of your policy to see whether your insurer requires you to consult with a GP first (most insurers do). Some policies offer a direct booking system without a referral for certain conditions, such as counseling for mental health issues.

Yes, you can obtain financing for a loan to cover the cost of surgery. Many private healthcare companies have partnerships with finance companies to allow you to spread the cost of private treatment over time. You could also explore getting an ordinary loan from your bank if this option proves to be more cost-effective for you.

WeCovr has conducted extensive research into the cost of private health insurance in the UK. Click the link to find out more detailed information.

Yes, you can continue to receive treatment through the NHS even if you have private health insurance and have received private treatment in the past. This could be for rehabilitation after private surgery or for treatment that is not covered by your health insurance policy. For example, some cosmetic surgeries may be available through the NHS but are generally not covered by private medical insurance.

This is a difficult question to answer definitively. There are certain services that cannot be obtained privately, such as emergency treatment at an Accident and Emergency (A&E) department. Many NHS consultants also practice privately, so you could potentially see the same consultant regardless of whether you choose private or public healthcare. However, private healthcare typically offers shorter waiting times, guaranteed private rooms, and more relaxed visiting hours. Additionally, you may have access to treatments and drugs that are not routinely available through the NHS.

Yes, you can self-refer to a private specialist without the need for a GP referral. However, the British Medical Association believes that in most cases, it is best practice to start with your GP, as they are familiar with your medical history.

Yes, if you have a health concern and pay for private tests and scans but cannot afford to have private surgery, you should be able to have your test results transferred to an NHS provider for treatment.


Learn more


...

Who Are WeCovr?

WeCovr is an insurance specialist for people valuing their peace of mind and a great service.

👍 WeCovr will help you get your private medical insurance, life insurance, critical illness insurance and others in no time thanks to our wonderful super-friendly experts ready to assist you every step of the way.

Just a quick and simple form and an easy conversation with one of our experts and your valuable insurance policy is in place for that needed peace of mind!