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Aviva DigiCare+ App Explained Wellness Benefits

Aviva DigiCare+ App Explained Wellness Benefits 2026

WeCovr explores Aviva's DigiCare+ app and how it enhances your private health insurance

As an FCA-authorised broker that has helped arrange over 900,000 policies, WeCovr knows the UK private medical insurance market inside and out. Today, PMI is about far more than just covering treatment costs; it’s about empowering you to live a healthier life. Aviva's DigiCare+ app is a perfect example of this evolution.

In this comprehensive guide, we'll break down everything you need to know about the Aviva DigiCare+ app. We’ll explore its features, explain how it adds value to your health insurance, and show you how it fits into the broader landscape of UK wellness services.

What Exactly is the Aviva DigiCare+ App?

Think of the Aviva DigiCare+ app not as your insurance policy, but as your personal health and wellbeing companion that comes included with it. It’s a value-added service, provided at no extra cost with eligible Aviva private health insurance, life insurance, and income protection policies.

Developed in partnership with healthcare provider Square Health, the app provides a suite of digital services designed to help you manage your health proactively. It’s all accessible from your smartphone, putting expert medical advice and support right at your fingertips.

The goal is simple: to help you and your family stay healthy, catch potential issues early, and get convenient support when you need it most. This shift towards preventative care is transforming the private health cover landscape, and Aviva is at the forefront.

A Deep Dive into the Core Features of Aviva DigiCare+

The real power of DigiCare+ lies in its array of practical, easy-to-use services. Let's explore each one in detail to understand the benefits they bring.

1. Digital GP Consultations (UK-based)

One of the most valuable features is on-demand access to a UK-based, GMC-registered GP. This service allows you to book a video or phone consultation 24 hours a day, 7 days a week.

How it helps you:

  • Convenience: No need to take time off work or travel to a surgery. You can speak to a doctor from the comfort of your home, office, or even while on holiday in the UK.
  • Speed: Getting an appointment is fast. According to NHS Digital data from October 2025, millions of GP appointments in England involve a wait of more than two weeks. With DigiCare+, you can often get a same-day consultation.
  • Prescriptions: If the GP deems it necessary, they can issue a private prescription. You can have this sent to your local pharmacy for collection or, in many cases, delivered directly to your door.
  • Peace of Mind: For non-emergency concerns that pop up at inconvenient times—a child’s fever at 10 pm, a persistent cough on a Sunday—you can get expert advice without delay.

Real-Life Example: Sarah, a freelance designer, starts feeling unwell on a Tuesday afternoon before a big project deadline. Instead of trying to get a last-minute appointment at her local surgery, she uses the DigiCare+ app. Within an hour, she has a video call with a GP who diagnoses a sinus infection and sends a prescription to her nearest chemist. She picks it up and starts treatment the same day, minimising disruption to her work.

2. Mental Health Support

Mental wellbeing is just as important as physical health. The UK has seen a significant rise in people seeking support for their mental health. The Office for National Statistics (ONS) noted in early 2025 that rates of depression among adults remain a significant public health concern. DigiCare+ provides crucial, timely support.

Eligible users typically receive access to a set number of therapy or counselling sessions per year (often up to 6) for issues like:

  • Stress
  • Anxiety
  • Depression
  • Bereavement
  • Relationship issues

How it helps you:

  • Confidential Access: You can seek help discreetly and confidentially.
  • Reduced Waiting Times: The waiting list for therapy on the NHS can be lengthy. This service provides a much faster route to professional support.
  • Expert Guidance: You'll be connected with qualified therapists who can provide coping strategies and treatment, such as Cognitive Behavioural Therapy (CBT).

Real-Life Example: David has been feeling overwhelmed and anxious due to pressure at work. He’s hesitant to talk to his manager and knows the NHS waiting list is long. Through DigiCare+, he books a series of virtual counselling sessions. His therapist helps him develop strategies to manage his stress, improving both his work-life and his overall wellbeing.

3. Annual Health Check

This is a cornerstone of the app's preventative approach. Once a year, you can order a home-testing kit to check for key health indicators. The process is straightforward:

  1. Order your kit through the app.
  2. Receive it in the post.
  3. Take a simple finger-prick blood sample.
  4. Post the sample to a laboratory in the pre-paid envelope.
  5. Receive a personalised health report from a GP in the app, explaining your results.

The test checks around 20 different health markers, giving you a snapshot of your current health status.

Biomarker CategoryWhat It Checks ForWhy It's Important
Cholesterol StatusTotal cholesterol, HDL, LDL, triglyceridesHigh cholesterol is a major risk factor for heart disease and stroke.
Liver FunctionKey liver enzyme levelsAssesses the health of your liver, which is vital for detoxification.
Diabetes RiskHbA1c (blood sugar) levelsProvides an early warning sign for pre-diabetes or type 2 diabetes.
Kidney HealthCreatinine and eGFR levelsIndicates how well your kidneys are filtering waste from your blood.
Bone HealthCalcium and protein levelsImportant for maintaining strong bones and preventing osteoporosis.
Gout RiskUric acid levelsHigh levels can lead to the painful joint condition, gout.

This annual check helps you spot potential health problems before they become serious, empowering you to make lifestyle changes or seek further medical advice if needed.

4. Second Medical Opinion

Receiving a serious diagnosis can be a frightening and confusing experience. The Second Medical Opinion service provides invaluable reassurance and clarity.

If you or an eligible family member are diagnosed with a serious condition, you can have your case reviewed by a world-leading clinical expert. This service can:

  • Confirm your diagnosis.
  • Provide more information about your condition.
  • Suggest alternative treatment plans.

This is a global service, meaning your case could be reviewed by a specialist in the US, Europe, or anywhere in the world, depending on who has the most expertise in that specific field. It offers peace of mind at a time when you need it most.

Real-Life Example: After being diagnosed with a complex autoimmune disorder, Maria feels uncertain about the proposed treatment plan. She uses the Second Medical Opinion service through DigiCare+. Her case is sent to a renowned specialist in Germany, who confirms the diagnosis but suggests a newer, less invasive treatment option that her local consultant hadn't considered. Maria discusses this with her UK doctor, and they agree on a new course of action.

5. Nutritional Consultations

"You are what you eat" is an old saying with a lot of truth. Diet plays a massive role in our energy levels, weight, and long-term health. DigiCare+ offers a number of consultations with a registered nutritionist each year.

You can use these sessions to discuss:

  • Weight management strategies.
  • Creating a diet plan to support fitness goals.
  • Dietary advice for managing conditions like high cholesterol or blood pressure.
  • Understanding food allergies or intolerances.
  • Improving your overall energy and vitality through food.

This expert guidance helps you move beyond generic advice and create a nutritional plan that is tailored specifically to you.

6. Gym Discounts

Regular physical activity is one of the pillars of good health. According to a 2024 Sport England survey, while many people want to be more active, cost can be a barrier. Aviva tackles this head-on by offering discounts on memberships at thousands of gyms, fitness centres, and health clubs across the UK through the MyGymDiscounts service.

This makes it more affordable to join a gym, attend classes, or use fitness facilities, providing a tangible incentive to stay active.

How DigiCare+ Elevates Your Private Medical Insurance

It's crucial to understand that DigiCare+ isn't a replacement for a robust private medical insurance policy. Your PMI policy is what covers the costs of diagnosis and treatment for acute medical conditions. DigiCare+ is the layer of support that helps you before and alongside any potential treatment.

Here’s how it adds significant value:

  • From Reactive to Proactive: Traditional insurance is reactive—you use it when you get sick. DigiCare+ makes your health cover proactive, helping you stay well in the first place.
  • Enhanced Convenience: It provides instant access to services that would otherwise require long waits or significant out-of-pocket expenses.
  • Holistic Wellbeing: By including mental health, nutrition, and fitness support, it addresses your health as a whole, not just isolated symptoms.
  • Incredible Added Value: These services, if paid for separately, would cost hundreds of pounds per year. Their inclusion makes an Aviva policy significantly more valuable.

When you're comparing the best PMI providers, it's easy to get lost in the details of hospital lists and excess levels. An expert PMI broker like WeCovr can help you look beyond the basics and understand the true value of these wellness benefits, ensuring you choose a policy that supports your health in every way.

A Critical Point: PMI, Pre-existing Conditions, and Chronic Conditions

This is one of the most important things to understand about private medical insurance in the UK. Standard PMI policies are designed to cover the diagnosis and treatment of acute conditions that arise after you take out your policy.

  • Acute Condition: A disease, illness, or injury that is likely to respond quickly to treatment and lead to a full recovery (e.g., a broken bone, appendicitis, or a cataract).
  • Chronic Condition: A disease, illness, or injury that has one or more of the following characteristics: it needs long-term monitoring, has no known cure, requires ongoing management, or is likely to recur (e.g., diabetes, asthma, high blood pressure).
  • Pre-existing Condition: Any condition for which you have experienced symptoms, received medication, advice, or treatment before the start of your policy.

Standard private health cover does not cover pre-existing or chronic conditions.

While the DigiCare+ app offers services like nutritional advice that can help you manage a chronic condition like diabetes, your core Aviva PMI policy would not cover the ongoing treatment or medication for it. The policy is there for new, unexpected, and treatable health issues.

How Does Aviva DigiCare+ Compare to Other Providers?

Most major UK insurers now offer a wellness app, but the features and focus can vary. Understanding the differences is key to finding the right fit.

ProviderWellness App/PlatformKey FeaturesRewards Focus
AvivaDigiCare+Digital GP, Annual Health Check, Mental Health Support, Second Medical Opinion, Nutrition Advice, Gym Discounts.Broad wellness support and proactive health management.
BupaBupa TouchDigital GP, symptom checker, direct access for certain conditions (e.g., mental health, cancer), pre-authorisation.Streamlining access to care and managing your Bupa policy.
AXA HealthAXA Doctor at HandDigital GP (provided by Doctor Care Anywhere), online health assessments, policy management.Convenient GP access and digital policy administration.
VitalityVitality ProgrammeDigital GP, health assessments, mental health support. Heavily focused on rewards.Earning points for healthy activities (steps, gym visits, healthy food purchases) to unlock rewards like cinema tickets and coffee.

As you can see, while most offer a Digital GP, Aviva's DigiCare+ stands out with its comprehensive annual health check and second medical opinion service. Vitality, on the other hand, places a much stronger emphasis on a gamified rewards system to encourage healthy behaviour.

Choosing between them depends on your personal preferences. Do you want a robust set of built-in health services, or are you more motivated by daily rewards? A broker can walk you through these options.

Get Even More with WeCovr: Exclusive Benefits for Our Clients

At WeCovr, we believe in going the extra mile for our clients. When you arrange your private medical insurance through us, you not only get expert, impartial advice at no cost, but you also unlock exclusive benefits designed to further support your health journey.

  • Complimentary Access to CalorieHero: All our PMI clients receive free access to our proprietary AI-powered calorie and nutrition tracking app, CalorieHero. It's the perfect tool to use alongside the nutritional advice you might get from an app like DigiCare+, helping you track your food intake, monitor macros, and stay on course with your health goals.
  • Discounts on Other Cover: We value your loyalty. When you take out a PMI or Life Insurance policy with us, we offer attractive discounts on other types of protection, such as income protection or critical illness cover, helping you build a comprehensive safety net for less.

Our commitment to our clients is reflected in our consistently high customer satisfaction ratings on major review platforms. We're here to be your trusted partner in health and financial protection.

Getting the Most Out of Your DigiCare+ App

To make sure you're leveraging the full power of this tool, follow these simple steps:

  1. Register Immediately: As soon as your Aviva policy is active, download the DigiCare+ app and register your details. Don't wait until you're unwell.
  2. Book Your Annual Health Check: This is one of the most powerful preventative tools you have. Book it early in your policy year to get a baseline of your health.
  3. Explore All the Services: Take 15 minutes to browse through the app. Understand how to book a GP appointment, where to find mental health support, and how the gym discounts work. Knowing what's available means you'll be ready to use it when needed.
  4. Integrate It Into Your Life: Use the app to support your lifestyle. If you're starting a new fitness routine, use the gym discounts. If you're trying to eat better, book a nutritional consultation. Use the Digital GP for quick advice to avoid disrupting your busy schedule.

Frequently Asked Questions (FAQs)

Is the Aviva DigiCare+ app free?

Yes, the Aviva DigiCare+ app and its services are included at no extra cost for customers with an eligible Aviva private medical insurance, life insurance, or income protection policy. It is a value-added benefit, not a separate purchase.

Can my family use my DigiCare+ app?

This depends on your specific Aviva policy. For many private health insurance policies, the benefits of the app extend to your partner and children if they are also named on the policy. It is always best to check your policy documents or speak to an adviser to confirm who is covered.

What is the difference between private medical insurance and a wellness app like DigiCare+?

Private medical insurance (PMI) is the core insurance policy that pays for the costs of private diagnosis and treatment for new, acute medical conditions. A wellness app like DigiCare+ is a supplementary benefit that provides preventative services (like health checks), convenient access to care (like Digital GPs), and wellbeing support (like mental health and nutrition advice) to help you stay healthy.

Will my private medical insurance cover pre-existing conditions?

No, standard private medical insurance in the UK does not cover pre-existing or chronic conditions. PMI is specifically designed to cover the costs of treatment for acute conditions that develop after your policy has started. Always declare your medical history fully and honestly when applying.

Take the Next Step Towards Better Health Cover

The Aviva DigiCare+ app is a testament to how modern private health cover has evolved. It’s no longer just a safety net for when things go wrong; it’s a proactive partner in your lifelong health journey.

By combining fast access to medical experts, powerful preventative checks, and holistic wellbeing support, it transforms a great insurance policy into an exceptional one.

Ready to explore how an Aviva policy with DigiCare+ or other leading options could benefit you? The expert team at WeCovr is here to help. We provide free, impartial advice, compare policies from across the market, and ensure you find the perfect cover for your needs and budget.

Contact WeCovr today for your free, no-obligation private medical insurance quote and start your journey to a healthier, more secure future.


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Why private medical insurance and how does it work?

What is Private Medical Insurance?

Private medical insurance (PMI) is a type of health insurance that provides access to private healthcare services in the UK. It covers the cost of private medical treatment, allowing you to bypass NHS waiting lists and receive faster, more convenient care.

How does it work?

Private medical insurance works by paying for your private healthcare costs. When you need treatment, you can choose to go private and your insurance will cover the costs, subject to your policy terms and conditions. This can include:

• Private consultations with specialists
• Private hospital treatment and surgery
• Diagnostic tests and scans
• Physiotherapy and rehabilitation
• Mental health treatment

Your premium depends on factors like your age, health, occupation, and the level of cover you choose. Most policies offer different levels of cover, from basic to comprehensive, allowing you to tailor the policy to your needs and budget.

Questions to ask yourself regarding private medical insurance

Just ask yourself:
👉 Are you concerned about NHS waiting times for treatment?
👉 Would you prefer to choose your own consultant and hospital?
👉 Do you want faster access to diagnostic tests and scans?
👉 Would you like private hospital accommodation and better food?
👉 Do you want to avoid the stress of NHS waiting lists?

Many people don't realise that private medical insurance is more affordable than they think, especially when you consider the value of faster treatment and better facilities. A great insurance policy can provide peace of mind and ensure you receive the care you need when you need it.

Benefits offered by private medical insurance

Private medical insurance provides numerous benefits that can significantly improve your healthcare experience and outcomes:

Faster Access to Treatment
One of the biggest advantages is avoiding NHS waiting lists. While the NHS provides excellent care, waiting times can be lengthy. With private medical insurance, you can often receive treatment within days or weeks rather than months.

Choice of Consultant and Hospital
You can choose your preferred consultant and hospital, giving you more control over your healthcare journey. This is particularly important for complex treatments where you want a specific specialist.

Better Facilities and Accommodation
Private hospitals typically offer superior facilities, including private rooms, better food, and more comfortable surroundings. This can make your recovery more pleasant and potentially faster.

Advanced Treatments
Private medical insurance often covers treatments and medications not available on the NHS, giving you access to the latest medical advances and technologies.

Mental Health Support
Many policies include comprehensive mental health coverage, providing faster access to therapy and psychiatric care when needed.

Tax Benefits for Business Owners
If you're self-employed or a business owner, private medical insurance premiums can be tax-deductible, making it a cost-effective way to protect your health and your business.

Peace of Mind
Knowing you have access to private healthcare when you need it provides invaluable peace of mind, especially for those with ongoing health conditions or concerns about NHS capacity.

Private medical insurance is particularly valuable for those who want to take control of their healthcare journey and ensure they receive the best possible treatment when they need it most.

Important Fact!

There is no need to wait until the renewal of your current policy.
We can look at a more suitable option mid-term!

Why is it important to get private medical insurance early?

👉 Many people are very thankful that they had their private medical insurance cover in place before running into some serious health issues. Private medical insurance is as important as life insurance for protecting your family's finances.

👉 We insure our cars, houses, and even our phones! Yet our health is the most precious thing we have.

Easily one of the most important insurance purchases an individual or family can make in their lifetime, the decision to buy private medical insurance can be made much simpler with the help of FCA-authorised advisers. They are the specialists who do the searching and analysis helping people choose between various types of private medical insurance policies available in the market, including different levels of cover and policy types most suitable to the client's individual circumstances.

It certainly won't do any harm if you speak with one of our experienced insurance experts who are passionate about advising people on financial matters related to private medical insurance and are keen to provide you with a free consultation.

You can discuss with them in detail what affordable private medical insurance plan for the necessary peace of mind they would recommend! WeCovr works with some of the best advisers in the market.

By tapping the button below, you can book a free call with them in less than 30 seconds right now:

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Life Insurance and Private Medical Insurance cover you for two different purposes, so you will need to assess your needs but may wish to consider holding the two policies. Private Medical Insurance covers you if you get sick or need treatment and want or need to go privately. Life Insurance covers you in the case of death, giving a payout to family/those left behind.

Health insurance covers conditions that develop after your policy starts. Pre-existing conditions are typically not covered, and insurers may exclude related issues. Some policies may cover symptoms of pre-existing conditions under specific circumstances. Always review your policy's exclusions. Coverage for pre-existing medical conditions may be available if you currently hold a medical insurance policy or are transitioning from a company scheme. However, if you have never had medical insurance before or if your policy is not active at the moment, pre-existing conditions will not be covered. This limitation exists because health insurance is primarily intended to protect against unexpected health issues. To simplify, it's akin to getting into a car accident and then trying to obtain insurance coverage afterward to repair the vehicle — insurance companies typically do not cover such claims. Nevertheless, there is an option to gain coverage for pre-existing conditions after a two-year waiting period, subject to specific rules and conditions.

If you prefer to get straight into treatment in the private sector without the long waiting times with the NHS, or you just prefer the private sector anyway, without having to pay it all yourself, then you would need to have Private Medical Insurance to cover it. Sometimes treatments and drugs that are not covered by the NHS can be covered by Private Medical Insurance.

It's free to use WeCovr to find health insurance - we never charge you for quotes. Health or private medical insurance is an investment that can pay for itself the first time you might need medical treatment.

It depends on your personal choice and preferences. If you are prepared to limit yourself to NHS-covered treatments only and can or want to endure long waiting times to get into treatment, then yes, NHS might work for you. Your cover there is free. If you don't want to be exposed to long waiting times or if your treatment is not covered by the NHS, then you would benefit from Private Medical Insurance.

Private Medical Insurance is an important financial product that insurance companies take a lot of care and diligence so speaking to real human beings ensures that they understand your requirements fully so that you can get the right cover.

All of our partners are carefully vetted and authorised by the FCA, which means they are held to the highest standards that the FCA expects from them and treat all customers fairly!

Our revenue comes from commissions paid by the insurance providers when a policy is taken out through us. Essentially, when you choose to secure a policy from one of the providers we work with, they compensate us for facilitating the transaction. It's important to note that this commission does not impact the premium you pay. We remain committed to providing transparent and unbiased quotes to help you find the best insurance options tailored to your needs.

The cost of private health insurance depends on several factors, including your age, location, smoking status, and the type of policy you choose. Your health insurance policy is tailored to your needs, and the cost can vary based on the level of cover you require, such as the amount of excess and specific treatment allowances.

Private health insurance covers you for conditions that arise after your policy begins. You pay a monthly fee and can make claims for private healthcare covered by your policy. One of the main benefits of private healthcare is quicker access to treatment compared to the NHS, along with access to new drugs or specialist treatments.

Most health insurance covers private hospital stays and may include outpatient treatments like scans, tests, or appointments. Policies vary in coverage, and exclusions often include emergency treatment, maternity care, cosmetic surgery, and ongoing conditions present before the policy started.

Unfortunately, you cannot pay extra to have a pre-existing condition covered as part of your health insurance policy. However, you have access to support from a nurse or digital GP. If you have questions about what is covered under your policy, please contact us for clarification.

Your health insurance policy begins once you've selected your policy and set up your payment. After setup, you'll receive your cover documents detailing what is and isn't covered. It's important to review these details carefully as policies differ.

An excess is the amount you contribute towards treatment when you make a claim. Choosing a higher excess can reduce your policy's monthly cost but requires a larger contribution when claiming. WeCovr's experts will offer you flexible excess options depending on your preferences.

To reduce health insurance costs, consider choosing a higher excess, which lowers the monthly premium. However, ensure the plan still meets your needs. Other factors affecting cost include lifestyle choices like smoking and potential savings for couples or family plans.

There is no age limit for taking out health insurance, but age influences the policy's cost. The benefits of health insurance are consistent regardless of age. If you're considering health insurance, you can get a quote from WeCovr's experts regardless of your age.

Let WeCovr's experts do the legwork for you and compare health insurance plans at no cost to you to find the best fit for your needs. Consider individual, couple, or family plans and review coverage details thoroughly before choosing. WeCovr provides transparent information on coverage options for easy comparison.

Yes, you can add your partner (if you live at the same address) or dependents to your policy at any time. The cost of couple's or family health insurance depends on factors like location, age, health, and chosen excess. Contact WeCovr or your insurer for assistance in adding someone to your policy.

While WeCovr's private health insurance plans are tailored for the UK, we offer global health insurance options for those living or working abroad. For holiday coverage, travel insurance is recommended.

Comprehensive cover provides extensive benefits, including full outpatient services such as consultations, diagnostic tests, physiotherapy, and mental health therapies. Our team at WeCovr can assist in understanding the various coverage levels available.

Private health insurance typically does not cover dental treatment. However, WeCovr's experts can guide you to dental insurance policies offered by our partner insurers. Reach out to us to explore these options.

Yes, private health insurance covers cancer treatment from diagnosis through treatment. At WeCovr, we can help you navigate the cancer cover options that suit your needs.

At WeCovr, you have flexibility in adjusting your cover. Speak to our experts within 21 days of receiving your paperwork or at policy renewal to make changes.

Accessing a private GP appointment is fast and convenient with WeCovr's services, available through your digital platform provided under your chosen insurance plan.

Yes, family members on the same policy can potentially have different levels of cover tailored to their individual needs.

WeCovr works with insurers offering a range of cover levels to accommodate different budgets and needs. Our experts can discuss these options with you.

Discovering healthcare facilities and specialists is easy with WeCovr's resources. Contact us for personalised assistance by tapping one of the buttons above or below and filling in a few details for personalised assistance.

Fee-assured consultants provides transparency and no hidden costs for clients.

WeCovr prioritises mental health support with comprehensive coverage and access to specialist advice and services.

Children up to a certain age can be included in your policy, and we offer discounts for family coverage.

Like most health insurance plans, premiums may increase annually due to factors such as age and medical cost inflation.

The cost of health insurance varies based on several factors. Connect with our experts by tapping a button below and get your own personalised quote.

Private health insurance offers quicker access to consultations, treatments, and personalised care compared to the NHS.

Yes, WeCovr's experts can guide you which health insurance plans include coverage for physiotherapy treatments.

Immediate access to certain services like our digital GP app is available upon enrolment.

You can obtain a range of suitable quotes easily by tapping one of the buttons above or below and filling in a few details for personalised assistance.

Health insurance covers new conditions that arise after the policy starts. Pre-existing conditions and certain exclusions may apply.

WeCovr's experts help you arrange health insurance that simplifies access to private healthcare services, including consultations and treatments.

Outpatient cover includes consultations, physiotherapy, and mental health therapies outside hospital admissions.

Yes, you can use your health insurance cover immediately. You have access to a nurse through your helpline and can consult with a GP using the digital GP app. If you need to make a claim right away, we may require a medical report from your GP. Health insurance is designed to cover new conditions that arise after the policy has started.

No, health insurance does not cover A&E (Accident and Emergency) visits. Private hospitals do not typically have the facilities for handling A&E cases. In case of an emergency, please dial 999 or use the NHS emergency services. However, if you require follow-up treatment after an emergency situation, your private medical insurance may be able to assist.

Yes, many insurers offer rewards in leisure, wellbeing, and health. Speak to WeCovr's experts or visit your insurer's website for more details on member rewards.

You may continue your cover or get another own personal policy. If you continue your cover, existing or ongoing medical conditions might be covered depending on the level of cover you choose. Contact our friendly experts to discuss your options and find the right option for you.

You can tap one of the buttons above or below and fill in a quick form to arrange a call with us to discuss your options.

Your cover may be similar but not identical. We will help you find the right level of cover that suits your needs, and ongoing medical conditions may be covered. Contact our friendly advisers to explore all available options.

No, the price won't be the same as before since employers often contribute to the cost of employee cover. Additionally, different cover levels and medical histories may affect the price. Contact WeCovr's experts for detailed information.

You have a few weeks or months from leaving your job to decide to continue with your insurer or change to another one. Your policy may start the day after you left your work policy, and our experts can guide you through other available options.

After leaving your job, contact WeCovr's experts with your leave date to discuss available options.

Yes, ongoing treatment may be covered on your new personal policy, although it could affect the price. Contact our experts for personalised advice on your options.

Details on paying excess fees will be provided when you contact your insurer for treatment authorisation.

No, there is no excess fee for utilising these services.

Excess adjustments can be made at specific intervals during your policy term.

No claims discounts can impact renewal costs based on claims history.

Pre-existing conditions typically aren't covered but can be discussed with our healthcare specialists.

This involves health-related questions before policy enrolment to determine coverage.

Moratorium underwriting simplifies enrolment but may require health disclosures during claims.

Claims may require additional information if under moratorium underwriting.

Pre-existing conditions refer to medical issues existing before policy inception. A pre-existing condition is anything you've previously had medical treatment for, such as diabetes, heart disease, or asthma. Most insurance providers consider any condition you've had symptoms or treatment for in the past five years as pre-existing. Our experts at WeCovr can help you understand how pre-existing conditions affect your policy options.

While some insurance providers automatically renew your private healthcare cover, it's beneficial to compare policies when yours is about to end. This ensures you're still getting the best deal for the coverage you need. Our experts at WeCovr can assist you in finding the right policy for you.

Typically, you must be over 18 to take out your own policy, but minors can usually be included in a family policy. There may also be an upper age limit for private health insurance, and premiums typically increase with age. Our experts at WeCovr can provide guidance on age-related policy aspects.

Paying for health insurance annually often results in savings compared to monthly payments. However, this depends on your insurance provider. For help determining the most cost-effective option, consider consulting our experts at WeCovr.

If your employer offers private health insurance as part of your benefits package, you likely don't need additional cover. However, there may be limits on the cover you receive, and it may not extend to your entire family. Remember, any insurance you get through work only covers you while you're employed there.

If you don't have pre-existing conditions, a medical exam is usually not required. You'll just need to complete a medical history form and select your level of cover. However, if you're older, have a pre-existing condition, or lead an unhealthy lifestyle, a medical exam may be necessary. Our experts at WeCovr can clarify the requirements of different policies.

Many private health insurance providers now offer GP services, either digitally or face-to-face. This means you can often get a private GP appointment quickly, sometimes even on the same day. Our experts at WeCovr can help you find policies that offer GP services.

With private health insurance, you can often secure a GP appointment much quicker than with traditional methods, sometimes even on the same day. Our experts at WeCovr can help you find policies that offer quick GP appointment services.

Inpatient care refers to any treatment requiring a stay in a hospital or clinic for at least one night. Outpatient care refers to treatments or tests that don't require hospital admission, such as minor diagnostic tests or physiotherapy sessions. Our experts at WeCovr can help you understand the different types of care and find a policy that suits your needs.

Private health insurance covers your medical treatment if you fall ill, while critical illness cover provides additional financial help if you develop one of the critical illnesses listed in the policy, such as covering loss of income if you're unable to work. For assistance in understanding the differences and finding the right coverage, consult our experts at WeCovr.

Health insurance policies are designed for cover in the UK. For cover abroad, consider travel insurance for short trips or international health insurance for longer stays or if you have a holiday home overseas. Our experts at WeCovr can guide you in finding the appropriate coverage for your travel needs.

If your employer provides health insurance, it's considered a 'benefit in kind' and is not tax deductible. Your employer should calculate the tax you owe for your health insurance premiums and deduct it from your pay. There are some exceptions for small companies. For more information on tax implications, consider reaching out to our experts at WeCovr.

When you purchase a policy, you choose how much excess you pay, which is your contribution to the cost of treatment if you make a claim. The higher your excess, the lower your premium is likely to be. Our experts at WeCovr can help you understand how excess works and choose the right level for you.

These are two methods of underwriting a health insurance policy, relating to how insurance providers consider your pre-existing medical conditions when you take out cover. For help understanding the differences and choosing the right option for you, consult our experts at WeCovr.

Some private health insurance providers offer a no-claims discount, similar to car insurance. Every year you don't make a claim gives you an extra year of no-claims discount, potentially reducing your premium when you renew. Our experts at WeCovr can help you find policies that offer no-claims discounts.

To find the best health insurance for you, compare various policies to find one that offers the features you need at a price you can afford. Consider your personal circumstances and what you want from your policy. Our experts at WeCovr can assist you in evaluating your options and selecting the right coverage for you.

If you need treatment, a GP referral is not always necessary. However, this depends on how you plan to pay for your treatment. Most hospitals will allow you to book appointments with a consultant without a GP referral if you are paying out-of-pocket. If you have private medical insurance, you'll need to check the terms of your policy to see whether your insurer requires you to consult with a GP first (most insurers do). Some policies offer a direct booking system without a referral for certain conditions, such as counseling for mental health issues.

Yes, you can obtain financing for a loan to cover the cost of surgery. Many private healthcare companies have partnerships with finance companies to allow you to spread the cost of private treatment over time. You could also explore getting an ordinary loan from your bank if this option proves to be more cost-effective for you.

WeCovr has conducted extensive research into the cost of private health insurance in the UK. Click the link to find out more detailed information.

Yes, you can continue to receive treatment through the NHS even if you have private health insurance and have received private treatment in the past. This could be for rehabilitation after private surgery or for treatment that is not covered by your health insurance policy. For example, some cosmetic surgeries may be available through the NHS but are generally not covered by private medical insurance.

This is a difficult question to answer definitively. There are certain services that cannot be obtained privately, such as emergency treatment at an Accident and Emergency (A&E) department. Many NHS consultants also practice privately, so you could potentially see the same consultant regardless of whether you choose private or public healthcare. However, private healthcare typically offers shorter waiting times, guaranteed private rooms, and more relaxed visiting hours. Additionally, you may have access to treatments and drugs that are not routinely available through the NHS.

Yes, you can self-refer to a private specialist without the need for a GP referral. However, the British Medical Association believes that in most cases, it is best practice to start with your GP, as they are familiar with your medical history.

Yes, if you have a health concern and pay for private tests and scans but cannot afford to have private surgery, you should be able to have your test results transferred to an NHS provider for treatment.


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