Struggling to decode private medical insurance policy limits in the UK? Understanding your cover is vital to avoid nasty surprises. At WeCovr, an FCA-authorised broker that has helped arrange over 800,000 policies of all types, we make it simple to find the right protection for you.
How to assess cover levels and avoid being under-insured
Choosing private medical insurance (PMI) can feel like navigating a maze of jargon, with "policy limits," "excesses," and "out-patient caps" creating more questions than answers. The single most important task is to match the level of cover to your personal needs and budget. Get it wrong, and you could find yourself under-insured, facing unexpected bills just when you need support the most.
This guide will demystify policy limits, explain what different levels of cover actually provide, and give you a practical framework for deciding what's enough for you and your family.
What Are Policy Limits in Private Medical Insurance?
A policy limit is the maximum amount your insurer will pay out for your medical treatment. These limits can apply in several ways, and understanding the distinction is crucial.
- Overall Annual Limit: This is the total amount your policy will pay out for all claims you make within a single policy year. In the UK market, this is often a very high figure, typically ranging from £1 million to "unlimited." While a £1 million limit may sound more than sufficient, complex conditions or extensive cancer treatments can escalate costs rapidly.
- Per-Claim or Per-Condition Limit: Some policies may cap the amount paid for any single condition. This is less common in modern policies but is something to watch for in cheaper plans.
- Benefit-Specific Limits: This is the most common and important type of limit to understand. Your policy will have separate financial caps or session limits for specific types of treatment, such as:
- Out-patient consultations and diagnostics
- Mental health support
- Physiotherapy and other therapies
It's these benefit-specific limits that usually determine whether a policy is "basic" or "comprehensive."
A Crucial Note: What Standard UK PMI Does Not Cover
Before we go any further, it's vital to be clear on one point: standard private medical insurance in the UK is designed to cover acute conditions that arise after you take out your policy.
- Acute Condition: A disease, illness, or injury that is likely to respond quickly to treatment and lead to a full recovery (e.g., a cataract, joint injury, or hernia).
- Chronic Condition: A condition that is long-lasting and requires ongoing management rather than a cure (e.g., diabetes, asthma, high blood pressure).
- Pre-existing Conditions: Any illness or injury you had symptoms of, or received advice or treatment for, before your policy started.
PMI does not cover the routine management of chronic conditions or any pre-existing conditions. This is a fundamental principle of the UK PMI market.
The Core Components of UK PMI Cover and Their Limits
Let's break down a typical policy to see where limits are applied and what they mean for your care.
1. In-patient and Day-patient Treatment
This is the heart of any PMI policy. It covers treatment where you are admitted to a hospital and occupy a bed, either overnight (in-patient) or for the day (day-patient).
- What's included: Hospital accommodation, nursing care, surgeon and anaesthetist fees, operating theatre costs, medication, and dressings.
- Typical Limits: For most policies, in-patient and day-patient costs are covered in full, up to your overall annual policy limit. This means if your policy has a £1 million limit, all eligible in-patient costs are covered up to that amount. This is where PMI provides its greatest peace of mind.
2. Out-patient Treatment
This is where policies differ most significantly. Out-patient cover pays for diagnosis and treatment that doesn't require a hospital bed.
- What's included:
- Consultations with specialists (e.g., a cardiologist or dermatologist).
- Diagnostic tests (MRIs, CT scans, blood tests, X-rays).
- Minor procedures performed in a consulting room.
- Typical Limits: This is usually a fixed financial amount per policy year. Choosing this limit is one of the biggest decisions you'll make.
Here’s a look at what different out-patient limits could mean in practice:
| Out-patient Limit | What It Typically Covers | Who It Might Suit |
|---|
| £0 (None) | No cover for out-patient diagnostics or consultations. You would use the NHS for this and then use your PMI for surgery. | Someone on a tight budget who primarily wants cover for major in-patient procedures. |
| £500 | Enough for one or two specialist consultations and some basic diagnostic tests like blood tests or an X-ray. | A young, healthy individual looking for a safety net against simple diagnostic pathways. |
| £1,000 - £1,500 | Covers most diagnostic journeys, including a consultation and a major scan like an MRI (which can cost £400-£800). | The most popular choice, offering a good balance of cover and cost for families and most adults. |
| Unlimited | No financial cap on eligible out-patient consultations or diagnostics. | Individuals who want complete peace of mind and the fastest possible diagnostic process for any issue. |
3. Cancer Cover
Cancer cover is a cornerstone of modern PMI. Given the emotional and physical toll of the disease, knowing you have comprehensive cover can be invaluable.
- What's included: Chemotherapy, radiotherapy, surgery, consultations, monitoring, and often access to drugs not yet available on the NHS.
- Typical Limits: Most mid-range to comprehensive policies offer extensive or unlimited cancer cover. However, it's essential to read the small print. Some budget policies may impose time limits (e.g., cover for only 1-2 years after diagnosis) or financial caps. Always check if the cover includes advanced therapies and new-generation drugs.
4. Mental Health Cover
Awareness of mental health has grown, and insurers have responded by improving their cover. However, limits are still common.
- What's included: Consultations with psychiatrists and sessions with psychologists or therapists.
- Typical Limits: Cover is often capped either by a financial amount (e.g., £1,000 - £2,000 per year) or a number of sessions (e.g., 8-10 therapy sessions). In-patient psychiatric treatment may also have separate, lower limits than physical health treatment, such as a 28-day cap.
5. Therapies
This covers treatment to help you recover from injury or surgery.
- What's included: Physiotherapy, osteopathy, chiropractic treatment.
- Typical Limits: Limits are often applied per condition or as a set number of sessions (e.g., 6-10 physiotherapy sessions) as recommended by your specialist. Some policies group these therapies under the main out-patient limit.
How to Determine "What's Enough" for You: A 4-Step Assessment
There is no "one-size-fits-all" answer. The right level of cover is a deeply personal choice. Use these steps to guide your decision.
Step 1: Assess Your Personal and Family Profile
- Age: As we get older, the statistical likelihood of needing medical treatment increases. If you are over 50, more comprehensive out-patient and cancer cover becomes more valuable.
- Lifestyle: Do you play high-impact sports? Your risk of musculoskeletal injuries might be higher, making robust physiotherapy cover a priority.
- Family History: While PMI doesn't cover pre-existing conditions, a family history of certain illnesses (like heart disease or cancer) might influence you to opt for higher limits for future peace of mind.
- Dependants: If you're covering children, you may want lower out-patient limits as they tend to need diagnostics less frequently, but you'll want the reassurance of fast access to specialists if needed.
Step 2: Review Your Financial Situation
- Premiums: Higher limits mean higher monthly premiums. Be realistic about what you can comfortably afford long-term.
- Self-funding Capacity: Ask yourself: "If I chose a policy with a £500 out-patient limit, could I afford to pay for an £800 MRI scan myself if I needed one?" If the answer is no, a higher limit is advisable. If yes, you might save money on premiums by accepting a lower limit.
To give you an idea of costs, here are some typical prices for private medical procedures in the UK:
| Procedure / Test | Average Private Cost Range |
|---|
| MRI Scan | £400 - £800 |
| Specialist Consultation | £150 - £300 |
| Cataract Surgery (per eye) | £2,500 - £4,000 |
| Hip Replacement | £12,000 - £16,000 |
| Knee Replacement | £13,000 - £17,000 |
These figures show how quickly costs can add up, especially for diagnostics, making the out-patient limit a critical decision.
Step 3: Consider Your Local NHS Service
Private medical insurance UK is designed to work alongside the NHS, not replace it entirely. The value of PMI is often measured in speed of access.
According to NHS England, the waiting list for consultant-led elective care stood at around 7.54 million in early 2024. The target of seeing a specialist within 18 weeks is frequently missed for many treatments. By opting for PMI, you are buying the ability to bypass these queues for eligible conditions. If you live in an area with particularly long waiting times, the value of even a basic PMI policy increases significantly.
Step 4: Define Your Priorities and Preferences
- Peace of Mind: For some, the primary goal is knowing that if the worst happens (e.g., a cancer diagnosis), there will be no financial limits on their care. For them, a comprehensive policy with unlimited cover is non-negotiable.
- Speed of Diagnosis: For others, the main frustration is waiting for tests. They might prioritise a policy with unlimited out-patient diagnostics but be happy with a restricted hospital list to keep costs down.
- Choice: Do you want the freedom to choose any hospital or any specialist in the country? If so, you'll need a policy with a comprehensive hospital list and high cover limits.
An expert PMI broker, such as WeCovr, can walk you through this assessment process, helping you weigh these factors and find a policy that aligns perfectly with your priorities and budget.
The Hidden Factors: Excesses, Co-payments, and Hospital Lists
Policy limits are only part of the story. Three other key elements will affect your cover and costs.
- Excess: This is the amount you agree to pay towards a claim before the insurer steps in. For example, if you have a £250 excess and your claim is for £2,000, you pay the first £250 and your insurer pays the remaining £1,750. Choosing a higher excess (£500 or £1,000) can dramatically reduce your monthly premium.
- Co-payment: This is a feature on some policies where you agree to pay a percentage (e.g., 10% or 20%) of every claim, often up to a certain cap. This also lowers your premium but means you will contribute to the cost of any treatment you have.
- Hospital List: Insurers have different tiers of hospital lists. A budget policy might give you access to a limited network of private hospitals, while a comprehensive policy will include premium central London hospitals. Ensure the list includes high-quality hospitals that are convenient for you.
Comparing Insurer Approaches: Budget vs. Comprehensive
To make this clearer, let's compare what a typical "budget" policy might offer versus a "comprehensive" one. This is an illustrative example, and a broker can provide exact details from across the market.
| Feature | Typical "Budget" Policy | Typical "Mid-Range" Policy | Typical "Comprehensive" Policy |
|---|
| Overall Annual Limit | £1 Million | Often Unlimited | Unlimited |
| In/Day-patient Cover | Paid in full | Paid in full | Paid in full |
| Out-patient Cover | £500 limit | £1,000 - £1,500 limit | Unlimited |
| Cancer Cover | Full cover, but may have limits on experimental drugs or time | Full cover for diagnosis, treatment, and aftercare | Full, extensive cover including new/unlicensed drugs |
| Mental Health Cover | Out-patient only, limited to ~£500 | Out-patient cover up to ~£1,500 | In-patient and out-patient cover with higher financial limits |
| Therapies | Included within out-patient limit | Separate limit, e.g., 6-8 sessions | More generous separate limit, e.g., 10-12 sessions |
| Hospital List | Restricted network, may exclude major city centres | Nationwide network, some exclusions | Full nationwide network including premium London hospitals |
The Value of an Expert PMI Broker
Trying to compare every policy's limits, excesses, and hospital lists is a time-consuming and complex task. This is where an independent PMI broker provides immense value.
As an FCA-authorised broker, WeCovr has a whole-of-market view. Our expert advisors:
- Listen to your needs: We take the time to understand your health profile, budget, and priorities.
- Compare policies for you: We analyse options from leading UK insurers to find the best fit, explaining the pros and cons of each.
- Demystify the jargon: We translate complex policy documents into plain English so you know exactly what you're buying.
- Provide ongoing support: We're here to help at renewal or if you need to make a claim.
Best of all, using our brokerage service costs you nothing. We are paid by the insurer, so you get expert, impartial advice completely free of charge.
Furthermore, clients who purchase private health or life insurance through WeCovr receive complimentary access to our AI-powered nutrition app, CalorieHero, to support their wellness journey, as well as discounts on other insurance products.
A Final Word on Wellness and Prevention
While insurance is there for when things go wrong, the best strategy is always prevention. Many of the best PMI providers now include wellness benefits in their policies, such as:
- Discounts on gym memberships and fitness trackers.
- Access to digital GP services 24/7.
- Rewards for healthy behaviour.
A balanced diet, regular physical activity, sufficient sleep (7-9 hours for adults), and effective stress management are the pillars of long-term health. Taking proactive steps to stay well is the ultimate way to get the most value from your life and your health cover.
What is the biggest mistake people make with PMI policy limits?
The most common mistake is focusing solely on the headline premium price and opting for a very low out-patient limit (e.g., £0 or £500) without understanding the consequences. While this lowers the monthly cost, it can lead to significant out-of-pocket expenses for diagnostics like MRI or CT scans, which are often the first step in getting treatment. This can defeat one of the main purposes of having PMI: speedy diagnosis.
Does 'unlimited' cover on a PMI policy truly mean no limits?
In a financial sense, yes. If your policy offers "unlimited" cover for in-patient treatment or cancer care, the insurer places no monetary cap on the cost of eligible treatment. However, all treatments are still subject to being medically necessary and falling within the policy's terms and conditions. For example, experimental treatments or certain new drugs may still be excluded unless explicitly included in your cancer cover wording.
Is it better to have a high policy limit or a low excess?
This depends on your financial priorities. Policy limits and excesses control different aspects of your financial risk.
- A high policy limit (especially for out-patient and cancer cover) protects you against large, potentially catastrophic costs for diagnosis and treatment.
- A low excess protects you against smaller, more frequent costs each time you claim.
Generally, it's more important to ensure your core cover limits are adequate to protect you from significant medical bills. You can then adjust the excess to a level you are comfortable paying to manage your monthly premium. A broker can model different options for you.
Can I change my policy limits later on?
Yes, you can usually adjust your cover levels at your annual renewal. You can choose to increase your limits for better protection or decrease them to lower your premium. However, if you add or increase cover, the insurer may apply new underwriting terms. This means any conditions that developed while you were on the lower level of cover might not be eligible for the newly enhanced benefits. It's often best to choose the most comprehensive cover you can comfortably afford from the start.
Ready to find the right level of cover for you? Let our experts do the hard work.
Get a free, no-obligation quote from WeCovr today and gain clarity and confidence in your private health cover.