Complementary Therapies and Health Insurance
WeCovr explores cover for osteopathy, chiropractic, and acupuncture
As an FCA-authorised broker that has helped arrange over 800,000 policies, WeCovr provides expert insight into the UK’s private medical insurance market. This guide explores if, and how, treatments like osteopathy, chiropractic, and acupuncture are covered, helping you make an informed decision about your health.
In recent years, millions of Britons have turned to complementary therapies to manage pain, improve mobility, and boost their overall well-being. From nagging back pain to persistent headaches, these treatments offer a hands-on approach that many find effective. But when it comes to funding this care, a common question arises: will my private health insurance pay for it?
The answer is often yes, but the details are crucial. Let's unravel the complexities of cover for these popular therapies.
Understanding Complementary Therapies in the UK
First, it’s important to distinguish between "complementary" and "alternative" medicine.
- Complementary therapies are used alongside conventional medical treatments prescribed by a doctor. Think of an osteopath working in tandem with a GP's advice to manage back pain.
- Alternative therapies are used instead of conventional medicine.
Private medical insurance in the UK focuses almost exclusively on established complementary therapies with a solid evidence base, particularly for musculoskeletal conditions. The "big three" that insurers are most likely to cover are:
- Osteopathy: A system of diagnosis and treatment that focuses on the structural integrity of the body. Osteopaths use manual techniques like stretching, massage, and articulation to improve function, relieve pain, and aid recovery, primarily for the neuro-musculoskeletal system.
- Chiropractic: A profession concerned with the diagnosis, treatment, and prevention of mechanical disorders of the musculoskeletal system, and the effects of these disorders on the function of the nervous system and general health. Chiropractors are best known for using spinal adjustments or manipulations.
- Acupuncture: A form of traditional Chinese medicine that involves inserting very fine needles into specific points on the body. In the UK, it's widely used and recommended by NICE (National Institute for Health and Care Excellence) for certain types of pain, such as chronic primary pain, tension-type headaches, and migraines.
The Growing Need for Musculoskeletal Support
Musculoskeletal (MSK) conditions are a significant issue in the UK, affecting mobility, quality of life, and the economy.
According to the Office for National Statistics (ONS), musculoskeletal problems were one of the leading causes of sickness absence in the UK. In 2022, an estimated 25.3 million working days were lost due to these conditions, including back pain, neck and upper limb problems.
The NHS confirms that low back pain is the largest single cause of disability in the UK, with around one in three adults affected each year. While the NHS provides excellent care, waiting times for physiotherapy and specialist appointments can be long. This is where private medical insurance can provide a vital, speedy alternative, often including access to complementary therapies that can get you back on your feet faster.
Does Private Medical Insurance Cover Complementary Therapies? The Core Rules
So, does your policy cover that trip to the chiropractor? The answer is nuanced: many comprehensive private medical insurance UK policies do offer cover, but it's rarely a default feature on basic plans.
Here are the fundamental principles that govern whether you'll be covered:
1. It Must Be for an Acute Condition
This is the most critical rule in all private health insurance. PMI is designed to cover acute conditions—illnesses or injuries that are new, unexpected, and likely to respond quickly to treatment.
- Acute Example: You strain your back while lifting a heavy box. The pain is sudden and severe. Your GP refers you for osteopathy to treat the acute muscle spasm. This is likely to be covered.
- Chronic Example: You have had persistent, low-level backache for the past ten years due to arthritis. This is a chronic condition. Standard PMI will not cover ongoing management for it.
2. Pre-existing Conditions Are Excluded
If you have received advice, medication, or treatment for a condition (e.g., sciatica) in the years leading up to taking out your policy, it will be considered a pre-existing condition and excluded from cover, typically for the first two years.
3. A GP or Specialist Referral is Nearly Always Required
Insurers won't simply let you book a course of acupuncture and send them the bill. To ensure the treatment is medically necessary, they almost always require a formal referral.
- You'll visit your GP (either your NHS GP or a private GP service included with your policy).
- The GP assesses your acute condition and recommends a specific therapy.
- You contact your insurer with the referral to get the treatment authorised before you book any sessions.
4. Therapists Must Be Professionally Recognised
Insurers will only pay for treatment from practitioners who are members of a recognised professional body. This ensures quality and safety.
- For Osteopaths: They must be registered with the General Osteopathic Council (GOsC).
- For Chiropractors: They must be registered with the General Chiropractic Council (GCC).
- For Acupuncturists: They typically need to be registered with the British Acupuncture Council (BAcC) or another approved body.
How Different Insurers Approach Complementary Therapy Cover
While every policy is different, the UK's leading insurers have general approaches to complementary therapies. Finding the best PMI provider depends on what level of cover you need.
| Provider | Typical Approach to Complementary Therapies | Key Considerations |
|---|---|---|
| AXA Health | Often included as a core benefit in their 'Personal Health' plan. They typically provide a set number of sessions following a GP or specialist referral. | AXA has a strong focus on MSK health and often provides good access to physiotherapy and other therapies. Limits on sessions or financial value will apply. |
| Bupa | Usually available on their 'Bupa By You' comprehensive policies. It may be an optional add-on for some plans. | Bupa has an extensive network of recognised therapists. You must check your specific policy documents to see if therapies are included as standard. |
| Aviva | Therapies are typically an optional add-on called the "Expert Select" or "Extended Cancer Cover and Therapies" benefit on their 'Healthier Solutions' policy. | Choosing this add-on gives you access to osteopathy, chiropractic, and acupuncture, but increases your premium. Without it, you won't be covered. |
| Vitality | Often included as a core benefit but may also be an optional add-on. They have a strong focus on physiotherapy and may guide you to that first. | Vitality's approach is integrated with their wellness programme. The amount of cover you get could be influenced by your Vitality status. |
Important Note: This table is a simplified guide. The specifics of your cover will always depend on the exact policy you choose. This is where an expert PMI broker like WeCovr adds immense value, comparing the fine print from each insurer to find the plan that truly meets your needs at no extra cost.
A Deeper Look: Policy Limits, Costs, and Real-Life Examples
When complementary therapies are included in a private health cover plan, they are always subject to limits. Understanding these is key to avoiding unexpected bills.
Types of Limits
- Session Limits: The most common limit. Your policy might cover a set number of sessions per policy year, for example, up to 8 sessions of osteopathy.
- Financial Limits: Some policies cap the total amount you can claim for therapies per year, for instance, a limit of £500 for all combined therapies.
- Combined Limits: A policy might offer a single pot of money or a set number of sessions that can be used across physiotherapy, osteopathy, and chiropractic care.
Here’s a real-life example of how it works:
Case Study: David's Acute Neck Pain
David, a 45-year-old accountant, wakes up with severe neck pain and stiffness after a long week at his desk. He can barely turn his head.
- GP Visit: He uses the digital GP service included in his private medical insurance. The GP diagnoses an acute case of torticollis (wry neck) and refers him for chiropractic treatment.
- Authorisation: David calls his insurer with the referral. They confirm his policy covers up to 6 chiropractic sessions per year for acute conditions. They provide him with an authorisation number and a list of approved local chiropractors.
- Treatment: David books an appointment with a registered chiropractor from the list. The chiropractor bills the insurance company directly.
- Outcome: After four sessions, David's neck pain is resolved. He has two sessions remaining on his policy for the year should another acute issue arise. His private health cover meant he was seen and treated within 48 hours of the problem starting.
How WeCovr Helps You Secure the Right Cover
Navigating the world of optional benefits, policy limits, and provider networks can be overwhelming. Do you need the therapy add-on? Is a £350 limit enough? Which insurer offers the fastest access?
This is where WeCovr steps in. As an independent, FCA-authorised broker, our service is designed to give you clarity and confidence—at no cost to you.
- We Listen: We take the time to understand your health priorities. Do you have a history of sports injuries? Do you want peace of mind for potential MSK issues?
- We Compare: We analyse policies from across the UK market, comparing not just the price but the crucial details, like the level of cover for osteopathy and chiropractic care.
- We Explain: We break down the jargon. We'll clearly explain the difference between moratorium and full medical underwriting, the impact of your excess, and exactly what limits apply to your therapy cover.
- We Support: Our job doesn't end when you buy a policy. We're here to assist with queries and claims, ensuring you get the most value from your private health cover.
Furthermore, when you purchase a policy through WeCovr, you gain complimentary access to our AI-powered nutrition app, CalorieHero, to support your wellness goals. You can also benefit from exclusive discounts on other insurance products, such as life or income protection insurance.
Beyond Insurance: A Proactive Approach to Musculoskeletal Health
While having the right insurance is crucial, preventing problems in the first place is even better. A holistic approach to health can significantly reduce your risk of developing the acute back and neck pain that sends so many people to a therapist.
1. Focus on an Anti-Inflammatory Diet
Chronic inflammation can contribute to joint pain and stiffness. Incorporate these foods into your diet:
- Oily Fish: Salmon, mackerel, and sardines are rich in omega-3 fatty acids.
- Leafy Greens: Spinach, kale, and chard are packed with antioxidants.
- Berries and Cherries: These fruits contain compounds that fight inflammation.
- Nuts and Seeds: Walnuts, almonds, and flaxseeds are great sources of healthy fats.
- Turmeric and Ginger: These spices have powerful natural anti-inflammatory properties.
2. Move Your Body Smartly
Movement is medicine for your muscles and joints.
- Core Strength: A strong core (abdominals, obliques, and lower back) acts as a natural corset, supporting your spine. Planks, bridges, and bird-dog exercises are excellent.
- Flexibility: Regular stretching, yoga, or Pilates can improve your range of motion and prevent muscles from becoming tight and prone to injury.
- Good Posture: Be mindful of how you sit, stand, and walk. If you work at a desk, ensure your setup is ergonomic: monitor at eye level, feet flat on the floor, and your lower back supported.
3. Prioritise Rest and Recovery
Sleep is when your body repairs itself. Aim for 7-9 hours of quality sleep per night. A supportive mattress and pillow that keep your spine in a neutral alignment are essential investments in your health.
4. Lift Safely
Incorrect lifting technique is a primary cause of acute back injuries. Always remember to:
- Keep your back straight.
- Bend at your knees and hips, not your waist.
- Keep the load close to your body.
- Never twist while lifting.
By combining these healthy habits with a robust private medical insurance plan, you create a powerful strategy for maintaining your physical well-being for years to come.
Frequently Asked Questions (FAQs)
Do I need a GP referral to see an osteopath or chiropractor on my health insurance?
Will my private medical insurance cover my long-term back pain?
Are all complementary therapies covered by health insurance?
How can a PMI broker like WeCovr help me?
Your Next Step to a Healthier Future
Understanding the role of complementary therapies within private medical insurance is key to choosing a policy that truly protects your well-being. While basic plans may not include these benefits, many comprehensive options do, providing fast access to valuable treatments when you need them most.
Ready to find a private health insurance policy that covers the treatments you value? The expert team at WeCovr is here to provide clarity and guidance.
Why private medical insurance and how does it work?
What is Private Medical Insurance?
Private medical insurance (PMI) is a type of health insurance that provides access to private healthcare services in the UK. It covers the cost of private medical treatment, allowing you to bypass NHS waiting lists and receive faster, more convenient care.How does it work?
Private medical insurance works by paying for your private healthcare costs. When you need treatment, you can choose to go private and your insurance will cover the costs, subject to your policy terms and conditions. This can include:• Private consultations with specialists
• Private hospital treatment and surgery
• Diagnostic tests and scans
• Physiotherapy and rehabilitation
• Mental health treatment
Your premium depends on factors like your age, health, occupation, and the level of cover you choose. Most policies offer different levels of cover, from basic to comprehensive, allowing you to tailor the policy to your needs and budget.
Questions to ask yourself regarding private medical insurance
Just ask yourself:👉 Are you concerned about NHS waiting times for treatment?
👉 Would you prefer to choose your own consultant and hospital?
👉 Do you want faster access to diagnostic tests and scans?
👉 Would you like private hospital accommodation and better food?
👉 Do you want to avoid the stress of NHS waiting lists?
Many people don't realise that private medical insurance is more affordable than they think, especially when you consider the value of faster treatment and better facilities. A great insurance policy can provide peace of mind and ensure you receive the care you need when you need it.
Benefits offered by private medical insurance
Private medical insurance provides numerous benefits that can significantly improve your healthcare experience and outcomes:Faster Access to Treatment
One of the biggest advantages is avoiding NHS waiting lists. While the NHS provides excellent care, waiting times can be lengthy. With private medical insurance, you can often receive treatment within days or weeks rather than months.
Choice of Consultant and Hospital
You can choose your preferred consultant and hospital, giving you more control over your healthcare journey. This is particularly important for complex treatments where you want a specific specialist.
Better Facilities and Accommodation
Private hospitals typically offer superior facilities, including private rooms, better food, and more comfortable surroundings. This can make your recovery more pleasant and potentially faster.
Advanced Treatments
Private medical insurance often covers treatments and medications not available on the NHS, giving you access to the latest medical advances and technologies.
Mental Health Support
Many policies include comprehensive mental health coverage, providing faster access to therapy and psychiatric care when needed.
Tax Benefits for Business Owners
If you're self-employed or a business owner, private medical insurance premiums can be tax-deductible, making it a cost-effective way to protect your health and your business.
Peace of Mind
Knowing you have access to private healthcare when you need it provides invaluable peace of mind, especially for those with ongoing health conditions or concerns about NHS capacity.
Private medical insurance is particularly valuable for those who want to take control of their healthcare journey and ensure they receive the best possible treatment when they need it most.
Important Fact!
We can look at a more suitable option mid-term!
Why is it important to get private medical insurance early?
👉 Many people are very thankful that they had their private medical insurance cover in place before running into some serious health issues. Private medical insurance is as important as life insurance for protecting your family's finances.👉 We insure our cars, houses, and even our phones! Yet our health is the most precious thing we have.
Easily one of the most important insurance purchases an individual or family can make in their lifetime, the decision to buy private medical insurance can be made much simpler with the help of FCA-authorised advisers. They are the specialists who do the searching and analysis helping people choose between various types of private medical insurance policies available in the market, including different levels of cover and policy types most suitable to the client's individual circumstances.
It certainly won't do any harm if you speak with one of our experienced insurance experts who are passionate about advising people on financial matters related to private medical insurance and are keen to provide you with a free consultation.
You can discuss with them in detail what affordable private medical insurance plan for the necessary peace of mind they would recommend! WeCovr works with some of the best advisers in the market.
By tapping the button below, you can book a free call with them in less than 30 seconds right now:
Our Group Is Proud To Have Issued 800,000+ Policies!
We've established collaboration agreements with leading insurance groups to create tailored coverage
How It Works
1. Complete a brief form
2. Our experts analyse your information and find you best quotes
3. Enjoy your protection!
Any questions?
Learn more
Who Are WeCovr?
WeCovr is an insurance specialist for people valuing their peace of mind and a great service.👍 WeCovr will help you get your private medical insurance, life insurance, critical illness insurance and others in no time thanks to our wonderful super-friendly experts ready to assist you every step of the way.
Just a quick and simple form and an easy conversation with one of our experts and your valuable insurance policy is in place for that needed peace of mind!