
As an FCA-authorised broker that has helped arrange over 900,000 policies, WeCovr knows that navigating the UK’s private healthcare landscape can feel daunting. This expert guide to private medical insurance shows you how to find the best private consultant for your needs, step by step.
When you need specialist medical care, you want the best. But "best" is personal. It means finding a consultant with the right expertise, a reassuring manner, and who practises at a convenient, high-quality hospital.
With NHS waiting lists continuing to be a significant concern—with the total waiting list in England standing at over 7.5 million in late 2024 according to NHS England data—more people than ever are turning to private medical insurance (PMI) for faster access to treatment.
This guide will walk you through the entire process, from your initial GP visit to your first consultation, ensuring you feel confident and in control of your healthcare journey.
In the UK, you have two main pathways to see a consultant (a senior doctor who has completed all their specialist training).
| Feature | NHS Pathway | Private Pathway |
|---|---|---|
| Referral | From your NHS GP. | From your NHS or private GP. |
| Waiting Time | Can be lengthy, varying by speciality and region. | Typically much shorter, often a matter of days or weeks. |
| Choice | Limited choice of consultant and hospital. | You can choose your consultant and hospital (within your PMI policy's list). |
| Cost | Free at the point of use. | Funded by private medical insurance or self-funding. |
| Environment | Usually in a shared NHS ward. | Often a private room with en-suite facilities. |
It's important to note that many of the UK's top consultants work in both the NHS and the private sector. Choosing the private route doesn't mean you're seeing a "better" doctor; it means you're paying for faster access, more choice, and greater comfort.
Your journey to seeing a private consultant almost always begins at your GP's surgery. A GP referral is essential for two reasons:
When you see your GP, be clear that you have private medical insurance and wish to use it. This will shape the type of referral they give you.
You can receive two types of referral from your GP:
WeCovr's Tip: Always ask your GP for an open referral letter. This puts you in the driver's seat, allowing you to research and choose a consultant who perfectly matches your needs and is covered by your private health cover.
Before you start looking for a consultant, you need to become an expert on your own PMI policy. Your policy documents are your rulebook. Log in to your insurer's online portal or call their helpline to clarify the following:
Understanding these details is vital. Choosing a non-approved consultant or hospital could leave you with a very large bill. If you're unsure, the team at WeCovr can help you understand the small print of any policy before you buy, ensuring you get the right level of cover for your needs.
It is vital to understand a fundamental principle of the UK private medical insurance market:
Standard PMI policies are designed to cover acute conditions that arise after you take out the policy.
Private health insurance does not cover the routine management of chronic conditions. It also does not cover pre-existing conditions—any ailment you had symptoms of or received treatment for before your policy began (typically in the last 5 years).
Once you have your open referral and understand your policy's rules, the research begins. Your goal is to find a specialist who is not only on your insurer's list but also has a proven track record in treating your specific condition.
Here are the best resources for UK consultant research:
PHIN is your most powerful tool. It's a government-mandated, independent organisation that publishes performance and fee information on consultants and private hospitals.
On PHIN, you can find:
Most major PMI providers like Bupa, AXA Health, Aviva, and Vitality have sophisticated online tools to help you find a specialist. These portals are often the easiest place to start, as they will only show you consultants who are covered by your specific policy.
The GMC is the UK's public body that maintains the official register of all medical practitioners. Every doctor must be on this register to practise medicine in the UK.
Use the GMC register to verify:
Specialist bodies like the Royal College of Surgeons (RCS) or the Royal College of Physicians (RCP) often have member directories. Finding a consultant who is a Fellow (e.g., FRCS for surgeons) is a mark of high professional standing.
As you research, create a shortlist of 2-3 consultants. Here's what to weigh up:
| Factor | What to Look For | Why It Matters |
|---|---|---|
| Specialist Expertise | Look for a consultant whose sub-speciality matches your exact condition. E.g., not just an "orthopaedic surgeon," but one who specialises in "knee arthroscopy." | A sub-specialist will have deeper, more current knowledge and experience in treating your specific problem. |
| Experience & Volume | Check PHIN for the number of procedures performed. High volume is a strong indicator of expertise. | Practice makes perfect. A surgeon who performs 100 knee replacements a year is likely to be more proficient than one who does 10. |
| Hospital Affiliation | Where do they practise? Is the hospital on your insurer's list? Check the hospital's Care Quality Commission (CQC) rating. | The quality of the hospital, its nursing staff, and its facilities are just as important as the consultant. Aim for hospitals rated "Good" or "Outstanding" by the CQC. |
| Patient Reviews | Read reviews on PHIN, Doctify, and other platforms. Look for comments on communication, bedside manner, and outcomes. | While subjective, consistent themes in patient feedback can give you a feel for the consultant's approach and how they treat patients. |
| Location & Availability | How far are you willing to travel for consultations and treatment? How soon can they see you? | Convenience is a real factor, especially if you need follow-up appointments. Faster availability is one of the key benefits of going private. |
You've chosen a consultant from your shortlist and booked your first appointment. Remember to get a pre-authorisation code from your insurer first!
This initial consultation is a two-way street. The consultant is assessing you, but you are also assessing them. Go prepared with a list of questions.
A good consultant will welcome your questions, explain things clearly without using jargon, and make you feel like a partner in your own care. If you feel rushed, dismissed, or confused, they may not be the right fit for you, regardless of their credentials.
After your initial consultation, the consultant will write to you and your GP with a summary and a proposed treatment plan. This plan will include procedure codes (CCSD codes) that you need to give to your insurer.
Once you are happy and have authorisation, you can contact the consultant's secretary to book your treatment.
Choosing the right private medical insurance UK policy is the first and most critical step in ensuring you have access to the best consultants. A cheap policy with a very restricted hospital and consultant list can limit your options when you need them most.
As an expert PMI broker, WeCovr compares policies from across the market to find cover that balances cost with excellent access to top-tier specialists and hospitals. We help you understand the details, so you're never caught out by the small print. What's more, our advice comes at no extra cost to you.
We also believe in supporting your overall health. That's why WeCovr clients get complimentary access to our AI-powered calorie and nutrition tracking app, CalorieHero, to help them stay healthy. Plus, clients who purchase PMI or life insurance can enjoy discounts on other types of cover.
Finding the right consultant is half the battle. Preparing your body for treatment and supporting your recovery is the other half.
Your health journey is a partnership between you, your GP, your consultant, and your insurer. By taking a structured, informed approach, you can navigate the system with confidence and ensure you receive the very best care available.
Ready to take control of your healthcare and secure access to the UK's leading specialists?
[Get your free, no-obligation private medical insurance quote from WeCovr today and let our experts find the perfect cover for you.]






