How to Manage Your Health Insurance Policy Online

WeCovr Editorial Team · experienced insurance advisers
Last updated Feb 2, 2026
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TL;DR

As an FCA-authorised broker that has helped UK customers arrange over 900,000 policies, WeCovr knows that managing your private medical insurance should be simple. In today's digital world, you no longer need to sift through paper mountains or wait on hold to manage your private health cover. WeCovr explains how to use online tools to manage your PMI cover Welcome to the modern age of private medical insurance (PMI).

Key takeaways

  • Unmatched Convenience: Access your policy information 24/7 from your computer, tablet, or smartphone. Whether you need to check your cover details on a Sunday evening or find a specialist while on the go, your account is always just a few clicks away.
  • Speed and Efficiency: Digital processes are significantly faster. Submitting a claim online can take minutes, compared to days by post. Authorisation for treatment is often quicker, meaning you get the care you need sooner.
  • Greater Transparency: Online portals provide a clear, instant overview of your policy. You can easily see what you're covered for, check your excess, view your claims history, and understand your renewal terms without having to decipher complex documents.
  • Enhanced Security: Reputable insurers invest heavily in cybersecurity to protect your personal and medical data. Digital accounts are password-protected and use encryption, often making them more secure than paper documents stored at home.
  • Eco-Friendly: Going paperless reduces your carbon footprint. By choosing digital documents and communication, you help save trees and reduce waste.

As an FCA-authorised broker that has helped UK customers arrange over 900,000 policies, WeCovr knows that managing your private medical insurance should be simple. In today's digital world, you no longer need to sift through paper mountains or wait on hold to manage your private health cover.

WeCovr explains how to use online tools to manage your PMI cover

Welcome to the modern age of private medical insurance (PMI). Gone are the days of endless paperwork and long phone queues. Today, the UK's leading health insurers offer powerful online portals and mobile apps that put you firmly in control of your health and your policy.

Managing your PMI online is not just a convenience; it's a way to get the most value from your cover. From making a claim in minutes to booking a virtual GP appointment at midnight, these digital tools are designed to make your healthcare journey smoother, faster, and more transparent.

In this comprehensive guide, we'll walk you through everything you need to know about managing your policy online. We’ll cover the basics of setting up your account, explore the advanced features you might not know about, and provide expert tips to help you avoid common pitfalls.

Why Manage Your PMI Online? The Benefits of Digital Control

If you're used to traditional methods, you might wonder what the fuss is all about. The shift to digital management offers significant advantages that can genuinely improve your experience.

  • Unmatched Convenience: Access your policy information 24/7 from your computer, tablet, or smartphone. Whether you need to check your cover details on a Sunday evening or find a specialist while on the go, your account is always just a few clicks away.
  • Speed and Efficiency: Digital processes are significantly faster. Submitting a claim online can take minutes, compared to days by post. Authorisation for treatment is often quicker, meaning you get the care you need sooner.
  • Greater Transparency: Online portals provide a clear, instant overview of your policy. You can easily see what you're covered for, check your excess, view your claims history, and understand your renewal terms without having to decipher complex documents.
  • Enhanced Security: Reputable insurers invest heavily in cybersecurity to protect your personal and medical data. Digital accounts are password-protected and use encryption, often making them more secure than paper documents stored at home.
  • Eco-Friendly: Going paperless reduces your carbon footprint. By choosing digital documents and communication, you help save trees and reduce waste.
  • Access to Extra Benefits: Many insurers offer exclusive digital-only benefits, such as virtual GP services, mental health support apps, and wellness rewards programmes, which are only accessible through their online platforms.

According to the Office for National Statistics (ONS), in 2023, 92% of adults in the UK were recent internet users. Insurers have responded to this digital shift, creating tools that align with how we manage other important aspects of our lives, from banking to shopping.

Getting Started: Your Online Portal & App

Your first step into digital PMI management is setting up your online account. This is usually a straightforward, one-time process.

Step-by-Step Registration Guide

  1. Find the Registration Page: When your policy is confirmed, your insurer will send you a welcome pack, either by post or email. This will contain your policy number and instructions on how to register online. Usually, there's a prominent "Register" or "My Account" button on the insurer's homepage.
  2. Enter Your Details: You will typically need to provide:
    • Your policy number.
    • Your date of birth.
    • Your postcode.
    • An email address (this will become your username).
  3. Create a Secure Password: Follow the on-screen instructions to create a strong password. This usually involves a mix of upper and lower-case letters, numbers, and symbols.
  4. Verify Your Email: The insurer will send a verification link to your email address. Click this link to activate your account.
  5. Log In and Explore: You can now log in to your new online portal. It’s a good idea to spend a few minutes familiarising yourself with the layout and key sections.

Most major UK insurers also have dedicated mobile apps available on the Apple App Store and Google Play Store. Downloading the app is highly recommended for on-the-go access.

Core Features of Your Online PMI Account

Once you're logged in, you'll discover a suite of tools designed to make managing your policy effortless. Here are the core features you should know how to use.

Viewing Your Policy Documents

This is your digital filing cabinet. In the "Documents" section, you can instantly access:

  • Policy Schedule: This is a crucial summary of your cover, including who is insured, your level of cover (e.g., hospital lists, outpatient limits), your excess, and any special conditions.
  • Policy Handbook/Terms & Conditions: The full rulebook for your insurance. It's a detailed document, but the online version is often searchable, making it easy to find specific information.
  • Membership Card: A digital version of your membership card, complete with your policy number.

Pro Tip: Download a PDF copy of your policy schedule to your phone or computer. This ensures you have access to your key details even if you don't have an internet connection.

Making a Claim Online

This is one of the most powerful features of online management. With NHS waiting lists in England reaching over 7.5 million cases in early 2024, according to NHS England data, the ability to make a swift private claim is more valuable than ever.

How to Start a Claim Online:

  1. Get a GP Referral: Before you can claim, you almost always need a referral from a GP. This can be your NHS GP or a private virtual GP. The referral explains why you need to see a specialist.
  2. Log In and Find "Make a Claim": Navigate to the claims section of your portal or app.
  3. Provide a Few Key Details: You'll be asked for some basic information.
Information Needed for an Online ClaimWhy It's Needed
Patient's Name & DOBTo identify the person on the policy who needs treatment.
GP Referral DetailsTo confirm that a medical professional has recommended specialist care.
Symptoms/Reason for ClaimTo understand the nature of the medical issue and check it against your policy cover.
Name of Specialist (if known)If your GP has recommended a specific consultant, you can provide their details. If not, the insurer will help you find one.
Proposed Treatment (if known)If you know the tests or procedures you need (e.g., an MRI scan, a consultation), include this to speed up the process.
  1. Submit and Wait for Authorisation: Once submitted, the insurer's clinical team will review your claim. For straightforward requests, authorisation can be granted in a matter of hours. You will receive a notification (usually by email or app alert) with an authorisation code. This code is vital – you must give it to the hospital and specialist before you receive treatment.

Finding Specialists and Hospitals

Your policy will include a specific "hospital list" – a list of private hospitals and facilities you are covered to use. Using your online account is the easiest way to find a facility that is approved and convenient for you.

  • Use the Search Tool: Insurers have sophisticated search tools that allow you to filter by location, speciality (e.g., cardiology, orthopaedics), or even by a specific consultant's name.
  • Check Your Hospital List: Double-check that any hospital you choose is on your approved list. Some policies have different tiers of hospitals, and choosing one from a higher tier than you're covered for could lead to a shortfall in payment.

Updating Your Personal Details

Have you moved house or changed your phone number? It's essential to keep your details up to date. You can do this instantly online.

  • Address: Ensures renewal documents and important communications reach you.
  • Contact Number/Email: Allows your insurer to contact you quickly about a claim.
  • Bank Details: For paying your premium by Direct Debit.

Updating these details online takes seconds and prevents potential issues, such as a missed payment or a delay in your claim.

Beyond the Basics: Unlocking Added Value from Your Digital PMI Tools

Modern private medical insurance in the UK is about more than just paying for treatment when you're ill. It's about proactive health and wellbeing. Your online account is the gateway to these valuable benefits.

Accessing Virtual GP Services

Many policies now include a 24/7 virtual GP service, accessible via your app or online portal. This is a game-changer for getting medical advice quickly.

Benefits of a Virtual GP:

  • Convenience: Book a video or phone appointment from home, work, or even while on holiday in the UK.
  • Speed: Appointments are often available within a few hours, sometimes even minutes.
  • Prescriptions: The GP can issue private prescriptions, which can be sent to a local pharmacy for collection or delivered to your home.
  • Referrals: They can provide you with an open referral for a specialist, which you can then use to start your PMI claim.

This service is perfect for non-emergency issues, second opinions, or when you can't get a timely appointment with your NHS GP.

Mental Health Support at Your Fingertips

Insurers recognise the growing importance of mental wellbeing. The NHS reports that 1 in 4 adults in the UK experience a mental health problem each year. Your online PMI portal often provides direct access to support networks.

Type of Digital Mental Health SupportHow It Works
Self-Help ResourcesAccess to articles, videos, and online courses on topics like stress management, anxiety, and improving sleep.
Digital Therapy (CBT)Structured online cognitive behavioural therapy (CBT) programmes you can complete at your own pace.
Telephone/Video CounsellingDirect access to book sessions with qualified therapists and counsellors without needing a GP referral.
Mindfulness & Meditation AppsPartnerships with popular apps like Headspace or Calm, often offered at a discount or for free.

Wellness Programmes and Rewards

Many of the best PMI providers now offer wellness programmes that reward you for living a healthy lifestyle. These are almost always managed through their app.

  • How it works: You connect a fitness tracker (like a Fitbit, Garmin, or Apple Watch) to the insurer's app. The app tracks your activity, such as your daily steps, workouts, or regular health checks.
  • Earning points: You earn points for hitting activity targets.
  • Claiming rewards: These points can be exchanged for rewards.

Example Wellness Rewards:

ActivityPotential Reward
Walking 10,000 steps a dayA free coffee or cinema ticket
Completing weekly goalsDiscounted gym memberships or fitness devices
Regular activityLowered renewal premium for the following year

Your Free CalorieHero App from WeCovr

At WeCovr, we believe in empowering our clients with the best tools for their health journey. That’s why when you take out a PMI or Life Insurance policy with us, you get complimentary access to our exclusive CalorieHero AI-powered calorie and nutrition tracking app. It’s a simple, intuitive way to understand your diet, make healthier choices, and work towards your fitness goals, seamlessly complementing the wellness benefits offered by your insurer.

Common Pitfalls and How to Avoid Them When Managing PMI Online

Digital tools are powerful, but they aren't foolproof. Here are some common mistakes and how to steer clear of them.

Misunderstanding Your Cover

The ease of clicking "submit claim" can sometimes lead people to claim for things they aren't covered for.

  • The Problem: You assume you are covered for a specific treatment, only to have the claim rejected.
  • The Solution: Before starting any claim, take five minutes to review your policy schedule in your online portal. Pay close attention to your outpatient limit, your excess, and any exclusions.
  • Crucial Reminder: Standard UK private medical insurance is designed to cover acute conditions – diseases, illnesses, or injuries that are likely to respond quickly to treatment. It does not cover chronic conditions (long-term illnesses like diabetes or asthma) or pre-existing conditions (any medical issue you had before your policy started).

Forgetting to Pre-Authorise Treatment

This is the single most important rule in private healthcare.

  • The Problem: You see a specialist or go into hospital for a procedure without getting an authorisation code from your insurer first. The insurer may then refuse to pay the invoice, leaving you liable for the cost.
  • The Solution: Always get pre-authorisation for every stage of your treatment, from the first consultation to scans, surgery, and follow-up appointments. The online claims process is designed to handle this, but you must follow it every time.

Security and Privacy Concerns

Your health data is sensitive, so it's natural to be concerned about security.

  • The Problem: Weak passwords or using public Wi-Fi can expose your account to risk.
  • The Solution:
    • Use a strong, unique password for your insurance portal.
    • Enable two-factor authentication (2FA) if it's offered. This adds a second layer of security, like a code sent to your phone.
    • Avoid managing your policy or making claims on unsecured public Wi-Fi networks (like in a coffee shop).
    • Log out of your account when you're finished.

A Quick Comparison of Major UK Insurer's Digital Platforms

While most providers offer a core set of features, there can be differences in their digital offerings. When comparing private medical insurance UK providers, it's worth looking at the quality of their online tools.

ProviderKey Digital FeaturesKnown For
BupaBupa Touch app, online claims, virtual GP access (Bupa Blua Health), rewards programme (Bupa Everyday Rewards).A very user-friendly app and a strong focus on digital health services.
AXA HealthOnline account management, Doctor@Hand virtual GP service, access to mental health support, personalised health info.A comprehensive digital offering with excellent support resources.
AvivaMyAviva portal, Aviva Digital GP app, online claims, expert second opinion service (via app).A streamlined, integrated portal that covers all Aviva products, not just health.
VitalityHighly integrated app focused on its wellness programme, online claims, virtual GP, and rewards tracking.Being the market leader in gamified wellness and rewards-based insurance.
The ExeterHealth+ app providing remote GP, prescription services, and mental health support. Online portal for policy management.Strong focus on accessible, value-added digital health services for members.

Note: Features are subject to change and depend on the specific policy taken out.

How a PMI Broker like WeCovr Enhances Your Digital Experience

You might think that if you can manage everything online yourself, you don't need a broker. However, an expert broker adds value in ways an online portal cannot.

WeCovr is an independent, FCA-authorised PMI broker. Our role is to act on your behalf, not for the insurer. Here's how we help:

  1. Finding the Right Policy: Before you even get to the online portal, we help you navigate the market. We compare policies from a wide range of insurers to find the one with the right cover and the best digital tools for your needs, at no extra cost to you.
  2. Onboarding Support: We can guide you through the process of setting up your online account and help you understand the key features, ensuring you're confident from day one.
  3. Claims Advocacy: If you ever run into a complex or disputed claim, we are here to help. We can speak to the insurer on your behalf to help resolve the issue, saving you time and stress.
  4. Renewal Review: When your policy is up for renewal, we don't just let it roll over. We re-assess the market to ensure you still have the best deal. If a different insurer now offers a better policy or a superior app, we’ll let you know.

Our clients consistently give us high satisfaction ratings because we combine expert advice with dedicated personal service. Plus, when you arrange your private health cover through WeCovr, you can often access discounts on other types of cover, such as life or income protection insurance, creating even more value.

Ready to take control of your health journey? Let's get started.

Can I add my family members to my online PMI account?

Yes, generally. If you have a policy that covers your partner or children, they will be listed within your online account. You can typically manage the policy and make claims on behalf of any children under 18. Adults on the policy, like your partner, will usually need to create their own separate login to the portal to manage their claims and view their personal medical information, due to data privacy regulations.

What happens if I can't get online to make a claim?

While online is the most efficient method, all insurers still provide a telephone claims line. If you're unable to get online or prefer to speak to a person, you can always call them. The phone number will be on your policy documents and their website. If you arranged your policy through a broker like WeCovr, you can also call us for assistance.

Do I need to declare every minor illness when applying for private health cover?

It depends on the type of underwriting you choose. With 'Full Medical Underwriting', you must provide a detailed medical history, including past conditions. With 'Moratorium' underwriting, you don't need to declare past conditions, but the insurer will automatically exclude treatment for any condition you've had symptoms of, or sought advice for, in the five years before your policy start date. It's crucial to be honest, as non-disclosure can invalidate your policy.

Is a virtual GP consultation as good as seeing a doctor in person?

Virtual GP consultations are excellent for a wide range of issues, offering convenience, speed, and expert advice for diagnosis, prescriptions, and referrals. They are highly effective for many common conditions. However, they cannot perform physical examinations, so for issues requiring a hands-on assessment (like checking a lump or listening to your chest), an in-person appointment with your NHS GP or a private face-to-face GP service remains essential.

Take control of your health with the right cover and the best tools. Get your free, no-obligation quote from WeCovr today and find the perfect private medical insurance policy for you.

Sources

  • Office for National Statistics (ONS): Mortality, earnings, and household statistics.
  • Financial Conduct Authority (FCA): Insurance and consumer protection guidance.
  • Association of British Insurers (ABI): Life insurance and protection market publications.
  • HMRC: Tax treatment guidance for relevant protection and benefits products.
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WeCovr is an FCA‑regulated insurance broker. We may earn a commission if you purchase a policy via us. This guide is written to be impartial and informational.


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Why private medical insurance and how does it work?

What is Private Medical Insurance?

Private medical insurance (PMI) is a type of health insurance that provides access to private healthcare services in the UK. It covers the cost of private medical treatment, allowing you to bypass NHS waiting lists and receive faster, more convenient care.

How does it work?

Private medical insurance works by paying for your private healthcare costs. When you need treatment, you can choose to go private and your insurance will cover the costs, subject to your policy terms and conditions. This can include:

• Private consultations with specialists
• Private hospital treatment and surgery
• Diagnostic tests and scans
• Physiotherapy and rehabilitation
• Mental health treatment

Your premium depends on factors like your age, health, occupation, and the level of cover you choose. Most policies offer different levels of cover, from basic to comprehensive, allowing you to tailor the policy to your needs and budget.

Questions to ask yourself regarding private medical insurance

Just ask yourself:
👉 Are you concerned about NHS waiting times for treatment?
👉 Would you prefer to choose your own consultant and hospital?
👉 Do you want faster access to diagnostic tests and scans?
👉 Would you like private hospital accommodation and better food?
👉 Do you want to avoid the stress of NHS waiting lists?

Many people don't realise that private medical insurance is more affordable than they think, especially when you consider the value of faster treatment and better facilities. A great insurance policy can provide peace of mind and ensure you receive the care you need when you need it.

Benefits offered by private medical insurance

Private medical insurance provides numerous benefits that can significantly improve your healthcare experience and outcomes:

Faster Access to Treatment
One of the biggest advantages is avoiding NHS waiting lists. While the NHS provides excellent care, waiting times can be lengthy. With private medical insurance, you can often receive treatment within days or weeks rather than months.

Choice of Consultant and Hospital
You can choose your preferred consultant and hospital, giving you more control over your healthcare journey. This is particularly important for complex treatments where you want a specific specialist.

Better Facilities and Accommodation
Private hospitals typically offer superior facilities, including private rooms, better food, and more comfortable surroundings. This can make your recovery more pleasant and potentially faster.

Advanced Treatments
Private medical insurance often covers treatments and medications not available on the NHS, giving you access to the latest medical advances and technologies.

Mental Health Support
Many policies include comprehensive mental health coverage, providing faster access to therapy and psychiatric care when needed.

Tax Benefits for Business Owners
If you're self-employed or a business owner, private medical insurance premiums can be tax-deductible, making it a cost-effective way to protect your health and your business.

Peace of Mind
Knowing you have access to private healthcare when you need it provides invaluable peace of mind, especially for those with ongoing health conditions or concerns about NHS capacity.

Private medical insurance is particularly valuable for those who want to take control of their healthcare journey and ensure they receive the best possible treatment when they need it most.

Important Fact!

There is no need to wait until the renewal of your current policy.
We can look at a more suitable option mid-term!

Why is it important to get private medical insurance early?

👉 Many people are very thankful that they had their private medical insurance cover in place before running into some serious health issues. Private medical insurance is as important as life insurance for protecting your family's finances.

👉 We insure our cars, houses, and even our phones! Yet our health is the most precious thing we have.

Easily one of the most important insurance purchases an individual or family can make in their lifetime, the decision to buy private medical insurance can be made much simpler with the help of experienced advisers. They are the specialists who do the searching and analysis helping people choose between various types of private medical insurance policies available in the market, including different levels of cover and policy types most suitable to the client's individual circumstances.

It certainly won't do any harm if you speak with one of our experienced insurance experts who are passionate about advising people on financial matters related to private medical insurance and are keen to provide you with a free consultation.

You can discuss with them in detail what affordable private medical insurance plan for the necessary peace of mind they would recommend! WeCovr works with some of the best advisers in the market.

By tapping the button below, you can book a free call with them in less than 30 seconds right now:

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Any questions?

Life Insurance and Private Medical Insurance cover you for two different purposes, so you will need to assess your needs but may wish to consider holding the two policies. Private Medical Insurance covers you if you get sick or need treatment and want or need to go privately. Life Insurance covers you in the case of death, giving a payout to family/those left behind.

Health insurance covers conditions that develop after your policy starts. Pre-existing conditions are typically not covered, and insurers may exclude related issues. Some policies may cover symptoms of pre-existing conditions under specific circumstances. Always review your policy's exclusions. Coverage for pre-existing medical conditions may be available if you currently hold a medical insurance policy or are transitioning from a company scheme. However, if you have never had medical insurance before or if your policy is not active at the moment, pre-existing conditions will not be covered. This limitation exists because health insurance is primarily intended to protect against unexpected health issues. To simplify, it's akin to getting into a car accident and then trying to obtain insurance coverage afterward to repair the vehicle — insurance companies typically do not cover such claims. Nevertheless, there is an option to gain coverage for pre-existing conditions after a two-year waiting period, subject to specific rules and conditions.

If you prefer to get straight into treatment in the private sector without the long waiting times with the NHS, or you just prefer the private sector anyway, without having to pay it all yourself, then you would need to have Private Medical Insurance to cover it. Sometimes treatments and drugs that are not covered by the NHS can be covered by Private Medical Insurance.

It's free to use WeCovr to find health insurance - we never charge you for quotes. Health or private medical insurance is an investment that can pay for itself the first time you might need medical treatment.

It depends on your personal choice and preferences. If you are prepared to limit yourself to NHS-covered treatments only and can or want to endure long waiting times to get into treatment, then yes, NHS might work for you. Your cover there is free. If you don't want to be exposed to long waiting times or if your treatment is not covered by the NHS, then you would benefit from Private Medical Insurance.

Private Medical Insurance is an important financial product that insurance companies take a lot of care and diligence so speaking to real human beings ensures that they understand your requirements fully so that you can get the right cover.

All of our partners are carefully vetted and authorised by the FCA, which means they are held to the highest standards that the FCA expects from them and treat all customers fairly!

Our revenue comes from commissions paid by the insurance providers when a policy is taken out through us. Essentially, when you choose to secure a policy from one of the providers we work with, they compensate us for facilitating the transaction. It's important to note that this commission does not impact the premium you pay. We remain committed to providing transparent and unbiased quotes to help you find the best insurance options tailored to your needs.

The cost of private health insurance depends on several factors, including your age, location, smoking status, and the type of policy you choose. Your health insurance policy is tailored to your needs, and the cost can vary based on the level of cover you require, such as the amount of excess and specific treatment allowances.

Private health insurance covers you for conditions that arise after your policy begins. You pay a monthly fee and can make claims for private healthcare covered by your policy. One of the main benefits of private healthcare is quicker access to treatment compared to the NHS, along with access to new drugs or specialist treatments.

Most health insurance covers private hospital stays and may include outpatient treatments like scans, tests, or appointments. Policies vary in coverage, and exclusions often include emergency treatment, maternity care, cosmetic surgery, and ongoing conditions present before the policy started.

Unfortunately, you cannot pay extra to have a pre-existing condition covered as part of your health insurance policy. However, you have access to support from a nurse or digital GP. If you have questions about what is covered under your policy, please contact us for clarification.

Your health insurance policy begins once you've selected your policy and set up your payment. After setup, you'll receive your cover documents detailing what is and isn't covered. It's important to review these details carefully as policies differ.

An excess is the amount you contribute towards treatment when you make a claim. Choosing a higher excess can reduce your policy's monthly cost but requires a larger contribution when claiming. WeCovr's experts will offer you flexible excess options depending on your preferences.

To reduce health insurance costs, consider choosing a higher excess, which lowers the monthly premium. However, ensure the plan still meets your needs. Other factors affecting cost include lifestyle choices like smoking and potential savings for couples or family plans.

There is no age limit for taking out health insurance, but age influences the policy's cost. The benefits of health insurance are consistent regardless of age. If you're considering health insurance, you can get a quote from WeCovr's experts regardless of your age.

Let WeCovr's experts do the legwork for you and compare health insurance plans at no cost to you to find the best fit for your needs. Consider individual, couple, or family plans and review coverage details thoroughly before choosing. WeCovr provides transparent information on coverage options for easy comparison.

Yes, you can add your partner (if you live at the same address) or dependents to your policy at any time. The cost of couple's or family health insurance depends on factors like location, age, health, and chosen excess. Contact WeCovr or your insurer for assistance in adding someone to your policy.

While WeCovr's private health insurance plans are tailored for the UK, we offer global health insurance options for those living or working abroad. For holiday coverage, travel insurance is recommended.

Comprehensive cover provides extensive benefits, including full outpatient services such as consultations, diagnostic tests, physiotherapy, and mental health therapies. Our team at WeCovr can assist in understanding the various coverage levels available.

Private health insurance typically does not cover dental treatment. However, WeCovr's experts can guide you to dental insurance policies offered by our partner insurers. Reach out to us to explore these options.

Yes, private health insurance covers cancer treatment from diagnosis through treatment. At WeCovr, we can help you navigate the cancer cover options that suit your needs.

At WeCovr, you have flexibility in adjusting your cover. Speak to our experts within 21 days of receiving your paperwork or at policy renewal to make changes.

Accessing a private GP appointment is fast and convenient with WeCovr's services, available through your digital platform provided under your chosen insurance plan.

Yes, family members on the same policy can potentially have different levels of cover tailored to their individual needs.

WeCovr works with insurers offering a range of cover levels to accommodate different budgets and needs. Our experts can discuss these options with you.

Discovering healthcare facilities and specialists is easy with WeCovr's resources. Contact us for personalised assistance by tapping one of the buttons above or below and filling in a few details for personalised assistance.

Fee-assured consultants provides transparency and no hidden costs for clients.

WeCovr prioritises mental health support with comprehensive coverage and access to specialist advice and services.

Children up to a certain age can be included in your policy, and we offer discounts for family coverage.

Like most health insurance plans, premiums may increase annually due to factors such as age and medical cost inflation.

The cost of health insurance varies based on several factors. Connect with our experts by tapping a button below and get your own personalised quote.

Private health insurance offers quicker access to consultations, treatments, and personalised care compared to the NHS.

Yes, WeCovr's experts can guide you which health insurance plans include coverage for physiotherapy treatments.

Immediate access to certain services like our digital GP app is available upon enrolment.

You can obtain a range of suitable quotes easily by tapping one of the buttons above or below and filling in a few details for personalised assistance.

Health insurance covers new conditions that arise after the policy starts. Pre-existing conditions and certain exclusions may apply.

WeCovr's experts help you arrange health insurance that simplifies access to private healthcare services, including consultations and treatments.

Outpatient cover includes consultations, physiotherapy, and mental health therapies outside hospital admissions.

Yes, you can use your health insurance cover immediately. You have access to a nurse through your helpline and can consult with a GP using the digital GP app. If you need to make a claim right away, we may require a medical report from your GP. Health insurance is designed to cover new conditions that arise after the policy has started.

No, health insurance does not cover A&E (Accident and Emergency) visits. Private hospitals do not typically have the facilities for handling A&E cases. In case of an emergency, please dial 999 or use the NHS emergency services. However, if you require follow-up treatment after an emergency situation, your private medical insurance may be able to assist.

Yes, many insurers offer rewards in leisure, wellbeing, and health. Speak to WeCovr's experts or visit your insurer's website for more details on member rewards.

You may continue your cover or get another own personal policy. If you continue your cover, existing or ongoing medical conditions might be covered depending on the level of cover you choose. Contact our friendly experts to discuss your options and find the right option for you.

You can tap one of the buttons above or below and fill in a quick form to arrange a call with us to discuss your options.

Your cover may be similar but not identical. We will help you find the right level of cover that suits your needs, and ongoing medical conditions may be covered. Contact our friendly advisers to explore all available options.

No, the price won't be the same as before since employers often contribute to the cost of employee cover. Additionally, different cover levels and medical histories may affect the price. Contact WeCovr's experts for detailed information.

You have a few weeks or months from leaving your job to decide to continue with your insurer or change to another one. Your policy may start the day after you left your work policy, and our experts can guide you through other available options.

After leaving your job, contact WeCovr's experts with your leave date to discuss available options.

Yes, ongoing treatment may be covered on your new personal policy, although it could affect the price. Contact our experts for personalised advice on your options.

Details on paying excess fees will be provided when you contact your insurer for treatment authorisation.

No, there is no excess fee for utilising these services.

Excess adjustments can be made at specific intervals during your policy term.

No claims discounts can impact renewal costs based on claims history.

Pre-existing conditions typically aren't covered but can be discussed with our healthcare specialists.

This involves health-related questions before policy enrolment to determine coverage.

Moratorium underwriting simplifies enrolment but may require health disclosures during claims.

Claims may require additional information if under moratorium underwriting.

Pre-existing conditions refer to medical issues existing before policy inception. A pre-existing condition is anything you've previously had medical treatment for, such as diabetes, heart disease, or asthma. Most insurance providers consider any condition you've had symptoms or treatment for in the past five years as pre-existing. Our experts at WeCovr can help you understand how pre-existing conditions affect your policy options.

While some insurance providers automatically renew your private healthcare cover, it's beneficial to compare policies when yours is about to end. This ensures you're still getting the best deal for the coverage you need. Our experts at WeCovr can assist you in finding the right policy for you.

Typically, you must be over 18 to take out your own policy, but minors can usually be included in a family policy. There may also be an upper age limit for private health insurance, and premiums typically increase with age. Our experts at WeCovr can provide guidance on age-related policy aspects.

Paying for health insurance annually often results in savings compared to monthly payments. However, this depends on your insurance provider. For help determining the most cost-effective option, consider consulting our experts at WeCovr.

If your employer offers private health insurance as part of your benefits package, you likely don't need additional cover. However, there may be limits on the cover you receive, and it may not extend to your entire family. Remember, any insurance you get through work only covers you while you're employed there.

If you don't have pre-existing conditions, a medical exam is usually not required. You'll just need to complete a medical history form and select your level of cover. However, if you're older, have a pre-existing condition, or lead an unhealthy lifestyle, a medical exam may be necessary. Our experts at WeCovr can clarify the requirements of different policies.

Many private health insurance providers now offer GP services, either digitally or face-to-face. This means you can often get a private GP appointment quickly, sometimes even on the same day. Our experts at WeCovr can help you find policies that offer GP services.

With private health insurance, you can often secure a GP appointment much quicker than with traditional methods, sometimes even on the same day. Our experts at WeCovr can help you find policies that offer quick GP appointment services.

Inpatient care refers to any treatment requiring a stay in a hospital or clinic for at least one night. Outpatient care refers to treatments or tests that don't require hospital admission, such as minor diagnostic tests or physiotherapy sessions. Our experts at WeCovr can help you understand the different types of care and find a policy that suits your needs.

Private health insurance covers your medical treatment if you fall ill, while critical illness cover provides additional financial help if you develop one of the critical illnesses listed in the policy, such as covering loss of income if you're unable to work. For assistance in understanding the differences and finding the right coverage, consult our experts at WeCovr.

Health insurance policies are designed for cover in the UK. For cover abroad, consider travel insurance for short trips or international health insurance for longer stays or if you have a holiday home overseas. Our experts at WeCovr can guide you in finding the appropriate coverage for your travel needs.

If your employer provides health insurance, it's considered a 'benefit in kind' and is not tax deductible. Your employer should calculate the tax you owe for your health insurance premiums and deduct it from your pay. There are some exceptions for small companies. For more information on tax implications, consider reaching out to our experts at WeCovr.

When you purchase a policy, you choose how much excess you pay, which is your contribution to the cost of treatment if you make a claim. The higher your excess, the lower your premium is likely to be. Our experts at WeCovr can help you understand how excess works and choose the right level for you.

These are two methods of underwriting a health insurance policy, relating to how insurance providers consider your pre-existing medical conditions when you take out cover. For help understanding the differences and choosing the right option for you, consult our experts at WeCovr.

Some private health insurance providers offer a no-claims discount, similar to car insurance. Every year you don't make a claim gives you an extra year of no-claims discount, potentially reducing your premium when you renew. Our experts at WeCovr can help you find policies that offer no-claims discounts.

To find the best health insurance for you, compare various policies to find one that offers the features you need at a price you can afford. Consider your personal circumstances and what you want from your policy. Our experts at WeCovr can assist you in evaluating your options and selecting the right coverage for you.

If you need treatment, a GP referral is not always necessary. However, this depends on how you plan to pay for your treatment. Most hospitals will allow you to book appointments with a consultant without a GP referral if you are paying out-of-pocket. If you have private medical insurance, you'll need to check the terms of your policy to see whether your insurer requires you to consult with a GP first (most insurers do). Some policies offer a direct booking system without a referral for certain conditions, such as counseling for mental health issues.

Yes, you can obtain financing for a loan to cover the cost of surgery. Many private healthcare companies have partnerships with finance companies to allow you to spread the cost of private treatment over time. You could also explore getting an ordinary loan from your bank if this option proves to be more cost-effective for you.

WeCovr has conducted extensive research into the cost of private health insurance in the UK. Click the link to find out more detailed information.

Yes, you can continue to receive treatment through the NHS even if you have private health insurance and have received private treatment in the past. This could be for rehabilitation after private surgery or for treatment that is not covered by your health insurance policy. For example, some cosmetic surgeries may be available through the NHS but are generally not covered by private medical insurance.

This is a difficult question to answer definitively. There are certain services that cannot be obtained privately, such as emergency treatment at an Accident and Emergency (A&E) department. Many NHS consultants also practice privately, so you could potentially see the same consultant regardless of whether you choose private or public healthcare. However, private healthcare typically offers shorter waiting times, guaranteed private rooms, and more relaxed visiting hours. Additionally, you may have access to treatments and drugs that are not routinely available through the NHS.

Yes, you can self-refer to a private specialist without the need for a GP referral. However, the British Medical Association believes that in most cases, it is best practice to start with your GP, as they are familiar with your medical history.

Yes, if you have a health concern and pay for private tests and scans but cannot afford to have private surgery, you should be able to have your test results transferred to an NHS provider for treatment.


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