As an FCA-authorised expert broker that has helped arrange over 900,000 policies, WeCovr understands the UK market for private medical insurance inside and out. This guide explains exactly how to provide private health insurance to your employees, turning a complex decision into a strategic business advantage.
An HR and SME guide to offering PMI as a benefit
In today's competitive job market, attracting and retaining top talent requires more than just a competitive salary. A comprehensive benefits package that genuinely supports employee wellbeing has become a cornerstone of a forward-thinking business strategy. At the forefront of these benefits is Private Medical Insurance (PMI).
For Human Resources (HR) professionals and Small to Medium-sized Enterprise (SME) owners, navigating the world of company health insurance can seem daunting. This guide is designed to demystify the process, providing a clear, step-by-step framework for choosing, implementing, and managing a PMI scheme that benefits both your employees and your bottom line.
What is Business Private Medical Insurance?
Business Private Medical Insurance, often called group health insurance, is a policy taken out by an employer to provide healthcare cover for its employees. It is designed to work alongside the NHS, giving staff quicker access to diagnosis and treatment for eligible medical conditions.
The core purpose of PMI is to cover the costs of treating acute conditions – diseases, illnesses, or injuries that are likely to respond quickly to treatment and lead to a full recovery.
Critical Point: Standard private medical insurance in the UK is not designed to cover chronic conditions (long-term illnesses like diabetes or asthma) or pre-existing conditions that an employee had before joining the scheme. It is for new, eligible conditions that arise after the policy begins.
Why Should Your Business Offer Private Health Insurance?
Offering PMI is a significant investment, but the returns can be transformative for your organisation's culture, productivity, and reputation.
Benefits for the Employer:
- Attract and Retain Top Talent: In a competitive market, a quality health insurance plan can be the deciding factor for a sought-after candidate. It shows you are an employer who invests in their people.
- Reduce Sickness Absence: Long waits for NHS treatment can keep valuable employees off work for extended periods. PMI provides faster access to specialists and treatment, reducing downtime. According to the Office for National Statistics (ONS), an estimated 185.6 million working days were lost because of sickness or injury in 2022, the highest it has been in a decade. Reducing this figure, even marginally, has a direct impact on productivity.
- Boost Morale and Loyalty: Employees who feel cared for are more likely to be engaged, motivated, and loyal. A health plan is a tangible demonstration of your commitment to their wellbeing.
- Enhance Your Duty of Care: Providing swift access to medical care, especially for mental health, shows you take your responsibilities as an employer seriously.
Benefits for the Employee:
- Faster Access to Treatment: This is the primary benefit. Employees can bypass long NHS waiting lists for consultations, diagnostic tests (like MRI and CT scans), and surgery.
- Choice and Control: PMI often gives employees a choice of leading specialists and a nationwide network of high-quality private hospitals.
- Comfort and Privacy: Treatment is often in a private room with an en-suite bathroom, offering a more comfortable and dignified experience.
- Access to Specialist Drugs and Treatments: Some policies provide access to drugs or treatments not yet available on the NHS due to cost or approval delays.
- Peace of Mind: Knowing that they and their families can access care when they need it most reduces stress and anxiety.
How to Set Up a Company Health Insurance Scheme: A Step-by-Step Guide
Implementing a group PMI scheme involves several key decisions. Following this structured process will ensure you create a plan that meets your company's specific needs and budget.
Step 1: Define Your Objectives and Budget
Before you look at any policies, ask yourself some fundamental questions:
- What is our primary goal? Is it to reduce absenteeism, boost recruitment, improve morale, or a combination of these?
- Who do we want to cover? Will the scheme be for all employees, just senior management, or those with a certain length of service? Can employees add their families?
- What is our budget? How much can we afford to spend per employee, per month? Having a clear budget is crucial for getting realistic quotes.
Step 2: Understand Your Underwriting Options
Underwriting is how an insurer assesses risk and decides on the terms of your policy. It's a critical choice that affects what is covered and how claims are handled.
| Underwriting Type | How It Works | Best For |
|---|
| Moratorium (Mori) | Pre-existing conditions from the last 5 years are automatically excluded for a set period (usually 2 years). If the employee remains symptom-free for that period, the condition may become eligible for cover. No medical forms are needed upfront. | Simplicity and speed. Most popular for small groups. |
| Full Medical Underwriting (FMU) | Each employee completes a detailed medical questionnaire. The insurer then lists specific exclusions on their policy certificate from the outset. | Clarity. Employees know exactly what is and isn't covered from day one. Can sometimes lead to lower premiums if the group is healthy. |
| Medical History Disregarded (MHD) | The insurer agrees to cover eligible medical conditions, regardless of an employee's previous medical history. Pre-existing conditions are covered. | Larger groups (typically 20+ employees). It's the most comprehensive but also the most expensive option. |
An expert PMI broker, like WeCovr, can provide invaluable guidance on which underwriting method is most suitable for your business size and objectives.
Step 3: Decide on the Level of Cover
PMI policies are built in layers. You start with a core foundation and can add optional extras to create a more comprehensive package.
Core Cover (Usually included as standard):
- In-patient and Day-patient Treatment: This covers tests and treatment where a hospital bed is required, either overnight (in-patient) or for the day (day-patient). This includes surgery, hospital accommodation, nursing care, and specialist fees.
Optional Extras (Choose based on budget and needs):
| Optional Benefit | What It Covers | Why Consider It? |
|---|
| Out-patient Cover | Consultations with specialists, diagnostic tests, and scans that do not require a hospital bed. | This is a highly valued benefit as it speeds up the diagnosis of a problem. You can often choose a limit (e.g., £500, £1,000, or unlimited). |
| Mental Health Cover | Access to psychiatrists, psychologists, and therapists for conditions like anxiety, stress, and depression. | With mental health being a leading cause of workplace absence, this is becoming an essential part of a modern benefits package. |
| Therapies Cover | Physiotherapy, osteopathy, and chiropractic treatment. | Helps employees recover from musculoskeletal injuries, a common cause of time off work. |
| Dental and Optical Cover | Routine check-ups, hygienist visits, and contributions towards glasses or contact lenses. | A popular "everyday" benefit that staff can use regularly, increasing the perceived value of the scheme. |
| Travel Cover | Medical cover for employees when they travel abroad. | A useful addition for companies whose staff travel frequently for business or pleasure. |
Step 4: Compare Quotes and Select a Provider
Once you have a clear idea of your requirements, it's time to approach the market. This is where using an independent PMI broker is essential.
A specialist broker like WeCovr does the hard work for you. We don't charge you for our service; we receive a commission from the insurer you choose. Our role is to:
- Understand your business needs and budget.
- Approach the UK's leading private health insurance providers on your behalf (e.g., Aviva, AXA Health, Bupa, Vitality).
- Analyse and compare the quotes in an easy-to-understand format.
- Provide impartial advice to help you select the best PMI provider and policy for your team.
Step 5: Implement and Communicate the Scheme
Once you've chosen a policy, the final step is to roll it out. Effective communication is key to ensuring your employees understand and value their new benefit.
- Provide Clear Documentation: Give every employee a policy handbook and a clear summary of what is and isn't covered.
- Hold Information Sessions: Run a presentation (perhaps with your broker) to explain how the scheme works and answer questions.
- Explain How to Make a Claim: Ensure staff know the process, which usually starts with getting a GP referral.
- Highlight the Value-Added Benefits: Make sure to promote extras like virtual GP apps, wellbeing helplines, and gym discounts.
Understanding the Costs and Tax Implications of Company PMI
For any SME, managing costs is paramount. Here's a breakdown of how PMI is priced and treated for tax purposes.
How Are Premiums Calculated?
Insurers use several factors to calculate the premium for a group scheme:
- Average Age of Employees: Older workforces generally have higher premiums.
- Company Location: Premiums are often higher in Central London due to the higher cost of private hospitals.
- Industry/Occupation: A construction firm may have higher premiums than an office-based accountancy firm due to higher risk.
- Level of Cover: The more optional extras you add, the higher the cost.
- Policy Excess: You can choose to add an excess (e.g., £100 or £250) that the employee pays towards their first claim each year. This is a simple way to reduce the overall premium.
- The 6-Week Wait Option: This is another cost-saving measure. If the NHS can provide the required treatment within six weeks, the employee will be treated by the NHS. If the wait is longer, the private medical insurance kicks in.
Tax Implications for the Employer and Employee
Understanding the tax treatment is essential for budgeting and payroll.
| Party | Tax Treatment | How It Works |
|---|
| The Employer (Your Company) | Business Expense | The premiums you pay for your employees' health insurance are considered an allowable business expense. You can deduct the cost from your company's profits, reducing your Corporation Tax bill. |
| The Employee | Benefit in Kind (BIK) | HMRC considers private medical insurance a 'Benefit in Kind'. This means the value of the premium is treated as additional taxable income for the employee. You, as the employer, must report this on a P11D form each year. The employee then pays income tax on the value of the benefit at their marginal rate (20%, 40%, or 45%). |
Example:
An employee is a basic rate (20%) taxpayer. Their company pays a PMI premium of £600 per year for them.
- The company reports a £600 benefit on the employee's P11D form.
- The employee will pay 20% of £600 in tax, which is £120 for the year (or £10 per month).
- The company may also have to pay Class 1A National Insurance contributions on the value of the benefit.
It's crucial to communicate this clearly to employees so they understand the small tax liability they will incur for this valuable benefit.
Beyond Treatment: The Rise of Wellness and Value-Added Benefits
Modern private health cover is evolving. The best PMI providers now offer a suite of services designed to keep your staff healthy, not just treat them when they're ill. These are often included at no extra cost and significantly enhance the value of your scheme.
Look for policies that include:
- 24/7 Virtual GP Service: Allows employees to have a video consultation with a GP at their convenience, often within hours.
- Mental Health Support Lines: Confidential helplines offering support for stress, anxiety, and other mental health concerns.
- Wellness Programmes: Many insurers, like Vitality, incentivise healthy living with rewards like free coffee, cinema tickets, and discounts on smartwatches.
- Health and Fitness Discounts: Significant savings on gym memberships.
- Expert Second Opinions: Access to a world-leading expert to review a diagnosis and treatment plan.
At WeCovr, we enhance this further. All our clients who purchase PMI or Life Insurance receive complimentary access to CalorieHero, our proprietary AI-powered calorie and nutrition tracking app, helping your team build healthy eating habits. Furthermore, purchasing one policy with us can unlock discounts on other types of business or personal insurance you may need.
Why WeCovr is the Smart Choice for Your Business
Choosing a health insurance plan is a major decision. Partnering with an expert, FCA-authorised broker like WeCovr ensures you make the right one.
- Independent and Impartial: We are not tied to any single insurer. Our advice is based entirely on your needs.
- Market-Wide Comparison: We have access to policies from all the leading UK insurers, ensuring you get the best possible terms and price.
- Expertise at No Cost: Our service is free for you to use. We handle the complex comparisons and negotiations, saving you time and money.
- Dedicated Support: From the initial quote to setting up the scheme and supporting you at renewal, we are with you every step of the way. Our high customer satisfaction ratings reflect our commitment to excellent service.
- Tailored for SMEs: We understand the unique challenges and budget constraints of small and medium-sized businesses and can craft a plan that delivers maximum value.
Offering private medical insurance is more than just an employee perk; it's a strategic investment in the health, happiness, and productivity of your workforce. It sends a powerful message that you are an employer who truly cares.
Are pre-existing and chronic conditions covered by company PMI?
Generally, no. Standard private medical insurance in the UK is designed to cover new, acute medical conditions that arise after you join the policy. Chronic conditions (long-term illnesses like asthma or diabetes) are not covered. Pre-existing conditions (illnesses you had in the years before the policy started) are also typically excluded, either permanently or for an initial period, depending on the type of underwriting you choose. The only exception is on a 'Medical History Disregarded' scheme, which is usually only available to larger companies.
What is the difference between business health insurance and a health cash plan?
They are two different products. Business Health Insurance (PMI) is designed to cover the high costs of private surgery, specialist consultations, and hospital stays for acute conditions. A Health Cash Plan, on the other hand, helps employees cover routine, everyday healthcare costs. It provides a cash refund up to an annual limit for things like dental check-ups, eye tests, prescriptions, and physiotherapy. The two can work very well together as part of a comprehensive wellbeing strategy.
How many employees do I need for a group health insurance scheme?
Most UK insurers will offer a group scheme to a business with as few as two employees. Some providers even have specific products designed for sole traders or one-person limited companies. The more employees you add to the scheme, the more competitive the 'per-head' premium often becomes, and you may gain access to more comprehensive underwriting options.
Can we switch our company health insurance provider at renewal?
Yes, you can. It is good practice to review your scheme annually to ensure you are still getting the best value. An independent broker can help you re-broke the market. They will also manage the switch to ensure there is continuous cover for your employees and that any ongoing claims or recently developed conditions are handled correctly under 'protected' or 'continued personal medical exclusions' (CPME) terms.
Ready to explore the best private medical insurance UK options for your team?
Contact WeCovr today for a free, no-obligation quote and discover how affordable a premium employee benefits package can be.