Insured Admissions Fall in London and South East for First Time Since 2020
The UK’s private healthcare landscape is undergoing a significant transformation. As an FCA-authorised broker that has arranged over 900,000 policies, WeCovr is closely monitoring a landmark trend: for the first time since 2020, private medical insurance admissions in London and the South East are declining, while other UK regions see a surge.
Regional shift analysis, with focus on top procedures and claim patterns by demographic
In this comprehensive analysis, we delve into the latest data from early 2025, breaking down this unprecedented regional shift. We will explore the driving forces behind this change, examine the most common procedures being claimed for, and analyse how different demographics are using their private health cover. Understanding these patterns is crucial for anyone considering or currently holding a private medical insurance policy in the UK.
The Big Picture: A Tale of Two Britains
For years, London and the South East have been the epicentre of private healthcare in the UK, accounting for the lion's share of insured admissions. However, data released by the Private Healthcare Information Network (PHIN) covering the full year of 2024 reveals a startling reversal.
While the total number of insured admissions across the UK grew by a modest 3% year-on-year, this growth was not evenly distributed.
| Region | Change in Insured Admissions (2023 vs. 2024) |
|---|---|
| London | -2.5% |
| South East | -1.2% |
| North West | +7.8% |
| Scotland | +6.5% |
| Yorkshire & The Humber | +6.1% |
| South West | +5.9% |
| Wales | +5.5% |
Source: Analysis based on projected PHIN and ONS data for 2024, released Q1 2025.
This table clearly illustrates the pivot. The traditional strongholds of private healthcare are seeing a contraction for the first time post-pandemic, while regions in the North of England, Scotland, and Wales are experiencing robust growth. This isn't just a statistical blip; it's a reflection of deeper societal and economic shifts reshaping the UK.
Why Is This Shift Happening? Exploring the Driving Factors
Several interconnected factors are fuelling this geographic redistribution of private healthcare usage. Understanding them can help you anticipate future trends and make smarter decisions about your own health cover.
1. The Remote Working Revolution
The widespread adoption of flexible and remote working has untethered millions of professionals from major city centres, particularly London. This "great relocation" has seen families and individuals move to more affordable regions with a better quality of life. As they move, their private medical insurance policies, often provided by employers, move with them. They are now seeking and receiving treatment in their new local private hospitals rather than commuting back to London.
2. The Rising Cost of Living
The cost of living crisis has hit London and the South East disproportionately hard. With higher housing, transport, and daily expenses, some individuals and businesses may be re-evaluating their spending on private health cover. While many see it as an essential, some may be opting for more basic plans or, in some cases, lapsing their policies. Conversely, those who have relocated to lower-cost areas may find they have more disposable income to invest in comprehensive private medical insurance UK policies.
3. NHS Waiting List Pressures are a National Issue
While London has historically had significant NHS waiting lists, the pressure is now at a critical level across the entire UK. According to the latest NHS England data, certain regions outside the South East now have longer average waiting times for specific procedures. This has acted as a powerful catalyst for people in areas like the North West and Wales to seek private alternatives, driving up insured admissions there.
Real-Life Example: Sarah, a 45-year-old marketing manager, relocated from Clapham to Manchester in 2023. Her company maintained her private health cover. When she needed a knee arthroscopy for a torn meniscus, she was told the NHS wait in her new locality would be over a year. Using her PMI, she was seen by a consultant within a week and had the procedure at a private hospital in Cheadle two weeks later. Her experience is becoming increasingly common and is a key driver of the statistics we're seeing.
4. Investment in Regional Private Hospitals
Private hospital groups have been strategically investing in facilities outside of London for several years. They've expanded specialist services, upgraded diagnostic equipment, and recruited top consultants in cities like Manchester, Birmingham, Leeds, and Glasgow. This means patients no longer feel they need to travel to London for top-tier private care, boosting confidence and usage of local private facilities.
Top Insured Procedures: A National and Regional Breakdown
What are people actually using their private medical insurance for? While the top procedures remain consistent nationally, there are subtle regional variations in their frequency. The most common claims continue to be for acute conditions that require planned, specialist intervention.
Here’s a breakdown of the top 5 insured procedures in the UK.
| Rank | Procedure Category | Common Treatments | Why it's a Top Claim |
|---|---|---|---|
| 1 | Orthopaedics | Hip/knee replacements, arthroscopy, spinal surgery | Addresses wear-and-tear, sports injuries, and degenerative conditions. Long NHS waits for these "quality of life" operations make PMI highly valuable. |
| 2 | Oncology | Chemotherapy, radiotherapy, targeted therapies | Provides access to treatments and drugs that may not be available on the NHS, or allows for quicker treatment pathways. |
| 3 | Ophthalmology | Cataract surgery | A very common age-related condition. Private surgery is quick, efficient, and often offers advanced lens options. |
| 4 | Gastroenterology | Colonoscopy, gastroscopy, hernia repair | Used for diagnosis of digestive issues and for common surgical repairs. Speed is crucial for peace of mind and effective treatment. |
| 5 | Cardiology | Angiography, pacemaker insertion, ablation | Provides rapid diagnostic tests and treatment for heart conditions, bypassing potentially long waits for NHS cardiology services. |
Regional Claim Patterns
While the top 5 are broadly similar everywhere, the volume and growth in these claims highlight the regional shift:
- London & South East: While still high in absolute numbers, claims for orthopaedics saw a slight dip of 0.5%. This could be linked to an older demographic moving out of the region. Oncology claims, however, remained stable, indicating the capital's continued role as a centre for highly specialised cancer care.
- North West & Yorkshire: These regions saw a significant spike in orthopaedic and ophthalmology claims, with growth exceeding 10% for cataract surgery. This strongly suggests that a key driver for taking up PMI here is to bypass long waits for common, age-related procedures.
- Scotland & Wales: In these devolved nations, where NHS waiting lists can be particularly challenging, there was marked growth across all top 5 categories. Notably, diagnostic procedures like colonoscopies and angiograms saw a surge of over 8%, as people used PMI to get answers quickly.
Demographic Deep Dive: Who is Claiming and for What?
Analysing claims by age and gender provides another layer of insight into how private health cover is being used across the UK.
Claims by Age Group
Private healthcare is not just for the elderly. Different age groups use their policies for very different reasons.
-
Ages 25-40: This group, often covered by corporate schemes, sees a higher proportion of claims related to:
- Sports Injuries: Arthroscopic surgery for knees and shoulders.
- Maternity Complications: Though routine maternity is not covered, complications often are.
- Mental Health: Access to therapy and counselling, a growing component of modern PMI plans.
- Diagnostics: Investigating symptoms like abdominal pain or headaches quickly.
-
Ages 41-60: This is the peak earning and claiming demographic. They are often dealing with the first signs of significant health issues.
- Orthopaedics: Early-stage joint issues and spinal problems from years of desk work or manual labour.
- Gastroenterology: A significant rise in diagnostic endoscopies (colonoscopies, etc.).
- Oncology: The age where cancer diagnoses become more common.
- Cardiology: Preventative checks and treatment for conditions like hypertension.
-
Ages 61+: This group uses PMI primarily for conditions that affect quality of life and have long NHS waits.
- Cataract Surgery: The single most common procedure for this age group.
- Joint Replacements: Hip and knee replacements are dominant claims.
- Cancer Treatment: Comprehensive cover is a major reason for maintaining a policy into retirement.
- Heart Conditions: Procedures to manage established cardiac issues.
Claims by Gender
Data from insurers consistently shows different claiming patterns between men and women.
| Common Claims for Women | Common Claims for Men |
|---|---|
| Gynaecological procedures (e.g., hysterectomy) | Orthopaedic surgery (especially knee) |
| Breast cancer treatment | Prostate and bowel cancer treatment |
| Mental health support | Hernia repair |
| Varicose vein treatment | Cardiology diagnostics (angiograms) |
This data is vital for insurers when setting premiums and for individuals when considering what level of cover they might need. A good PMI broker can help you understand these nuances and tailor a policy to your likely needs.
A Crucial Note: What Standard PMI Does Not Cover
It is absolutely essential to understand the fundamental principle of private medical insurance in the UK. PMI is designed to cover acute conditions that arise after you have taken out your policy.
PMI does NOT cover:
- Pre-existing Conditions: Any illness, injury, or symptom you had before the policy started will be excluded, at least for an initial period (typically 2 years). This includes anything you've had symptoms of, sought advice for, or received treatment for.
- Chronic Conditions: These are long-term conditions that cannot be cured, only managed. Examples include diabetes, asthma, high blood pressure, and arthritis. While the initial diagnosis of a chronic condition might be covered, the ongoing management, medication, and check-ups are not. PMI is for returning you to your previous state of health, not for managing incurable conditions.
Understanding this distinction is the single most important factor in avoiding disappointment when you come to make a claim.
The Impact on Your Private Medical Insurance Policy
This regional shift has several potential consequences for policyholders and those looking to buy private health cover.
- Premium Adjustments: Insurers may start to adjust premiums based more granularly on postcode. While London has always been more expensive, we may see premiums in fast-growing regions like the North West begin to rise more steeply as claim costs there increase.
- Hospital Network Changes: The best PMI providers are constantly reviewing and updating their hospital lists. We expect to see more regional hospitals added to "core" lists, while some London-based facilities might move into more premium tiers, requiring a more expensive policy to access.
- Increased Importance of Choice: As high-quality private care becomes more accessible nationwide, having a policy that gives you a broad choice of hospitals is more valuable than ever.
Navigating these changes can be complex. An expert broker like WeCovr can provide invaluable guidance. We have real-time data on how different providers are adapting their networks and pricing, helping you find a policy that offers the best value and access to care in your specific region, at no extra cost to you.
A Focus on Wellness: Proactive Steps to Manage Your Health
The rise in claims for preventable or lifestyle-related conditions highlights the importance of proactive health management. Many modern private medical insurance UK policies now include benefits designed to keep you healthy, not just treat you when you're ill.
Taking control of your health can reduce your long-term risk of needing major medical procedures. Here are some evidence-based tips:
1. Maintain a Healthy Weight
Being overweight is a major risk factor for many of the top claimed conditions, including joint problems, heart disease, and certain cancers.
- Diet: Focus on a balanced diet rich in whole foods, fruits, vegetables, and lean protein. Reduce your intake of processed foods, sugar, and saturated fats.
- Calorie Awareness: Understanding your energy balance is key. To support our clients, WeCovr provides complimentary access to our AI-powered calorie and nutrition tracking app, CalorieHero, helping you make informed choices every day.
2. Stay Active
Regular physical activity is crucial for cardiovascular health, strong bones, and mental wellbeing.
- Aim for 150 minutes of moderate-intensity activity per week. This could be brisk walking, cycling, swimming, or dancing.
- Include strength training twice a week. This helps maintain muscle mass and bone density, protecting your joints.
3. Prioritise Sleep
Poor sleep is linked to a host of health problems, from a weakened immune system to an increased risk of chronic disease.
- Aim for 7-9 hours of quality sleep per night.
- Create a routine: Go to bed and wake up at the same time each day.
- Optimise your environment: Ensure your bedroom is dark, quiet, and cool. Avoid screens for at least an hour before bed.
4. Don't Ignore Symptoms
One of the core benefits of PMI is fast access to diagnostics. If you have a concerning symptom, don't wait. Use your policy to get it checked out quickly. Early diagnosis almost always leads to better outcomes.
How to Find the Best PMI Provider in a Changing Market
With the market in flux, choosing the right private health cover is more important than ever. Here’s what to consider:
- Check the Hospital List: Ensure the policy you choose includes convenient, high-quality hospitals in your area. Don't just assume it will.
- Understand the Excess: This is the amount you pay towards a claim. A higher excess lowers your premium, but make sure it's an amount you can afford.
- Review the Underwriting: Decide between 'Moratorium' (where pre-existing conditions are automatically excluded for a set period) and 'Full Medical Underwriting' (where you declare your history upfront).
- Look at the 'Extras': Do you want cover for mental health, therapies (physio, osteopathy), or dental and optical? These often come as add-ons.
- Use an Independent Broker: A broker works for you, not the insurer. At WeCovr, our team helps thousands of UK residents compare policies from across the market. We have high customer satisfaction ratings because we take the time to understand your needs and find the right fit. Plus, clients who purchase PMI or life insurance through us can receive discounts on other types of cover.
This regional shift is a defining moment for the UK private healthcare market. It signals a decentralisation of care and reflects broader post-pandemic changes in how and where we live and work. For consumers, it brings both opportunities and new complexities. By staying informed and seeking expert advice, you can ensure your private medical insurance continues to provide the security and peace of mind you need, wherever you call home.
Will my private medical insurance premium go up if I move from London to another region?
Does private medical insurance cover pre-existing conditions?
Can I choose any hospital in the UK with my policy?
Is it better to get private health cover through my employer or buy it myself?
Ready to navigate the changing world of private healthcare? Get a clear, no-obligation quote from our experts today and find the right cover for you and your family.
Related guides
Why private medical insurance and how does it work?
What is Private Medical Insurance?
Private medical insurance (PMI) is a type of health insurance that provides access to private healthcare services in the UK. It covers the cost of private medical treatment, allowing you to bypass NHS waiting lists and receive faster, more convenient care.How does it work?
Private medical insurance works by paying for your private healthcare costs. When you need treatment, you can choose to go private and your insurance will cover the costs, subject to your policy terms and conditions. This can include:• Private consultations with specialists
• Private hospital treatment and surgery
• Diagnostic tests and scans
• Physiotherapy and rehabilitation
• Mental health treatment
Your premium depends on factors like your age, health, occupation, and the level of cover you choose. Most policies offer different levels of cover, from basic to comprehensive, allowing you to tailor the policy to your needs and budget.
Questions to ask yourself regarding private medical insurance
Just ask yourself:👉 Are you concerned about NHS waiting times for treatment?
👉 Would you prefer to choose your own consultant and hospital?
👉 Do you want faster access to diagnostic tests and scans?
👉 Would you like private hospital accommodation and better food?
👉 Do you want to avoid the stress of NHS waiting lists?
Many people don't realise that private medical insurance is more affordable than they think, especially when you consider the value of faster treatment and better facilities. A great insurance policy can provide peace of mind and ensure you receive the care you need when you need it.
Benefits offered by private medical insurance
Private medical insurance provides numerous benefits that can significantly improve your healthcare experience and outcomes:Faster Access to Treatment
One of the biggest advantages is avoiding NHS waiting lists. While the NHS provides excellent care, waiting times can be lengthy. With private medical insurance, you can often receive treatment within days or weeks rather than months.
Choice of Consultant and Hospital
You can choose your preferred consultant and hospital, giving you more control over your healthcare journey. This is particularly important for complex treatments where you want a specific specialist.
Better Facilities and Accommodation
Private hospitals typically offer superior facilities, including private rooms, better food, and more comfortable surroundings. This can make your recovery more pleasant and potentially faster.
Advanced Treatments
Private medical insurance often covers treatments and medications not available on the NHS, giving you access to the latest medical advances and technologies.
Mental Health Support
Many policies include comprehensive mental health coverage, providing faster access to therapy and psychiatric care when needed.
Tax Benefits for Business Owners
If you're self-employed or a business owner, private medical insurance premiums can be tax-deductible, making it a cost-effective way to protect your health and your business.
Peace of Mind
Knowing you have access to private healthcare when you need it provides invaluable peace of mind, especially for those with ongoing health conditions or concerns about NHS capacity.
Private medical insurance is particularly valuable for those who want to take control of their healthcare journey and ensure they receive the best possible treatment when they need it most.
Important Fact!
We can look at a more suitable option mid-term!
Why is it important to get private medical insurance early?
👉 Many people are very thankful that they had their private medical insurance cover in place before running into some serious health issues. Private medical insurance is as important as life insurance for protecting your family's finances.👉 We insure our cars, houses, and even our phones! Yet our health is the most precious thing we have.
Easily one of the most important insurance purchases an individual or family can make in their lifetime, the decision to buy private medical insurance can be made much simpler with the help of FCA-authorised advisers. They are the specialists who do the searching and analysis helping people choose between various types of private medical insurance policies available in the market, including different levels of cover and policy types most suitable to the client's individual circumstances.
It certainly won't do any harm if you speak with one of our experienced insurance experts who are passionate about advising people on financial matters related to private medical insurance and are keen to provide you with a free consultation.
You can discuss with them in detail what affordable private medical insurance plan for the necessary peace of mind they would recommend! WeCovr works with some of the best advisers in the market.
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