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Legal & General Life Insurance Claims Process Explained

Legal & General Life Insurance Claims Process Explained

Facing the need to make a life insurance, critical illness, or income protection claim is, without question, one of life's most challenging moments. It often comes at a time of immense emotional distress, whether you are grieving the loss of a loved one or coming to terms with a life-altering diagnosis. The last thing you need is the added stress of a complicated and confusing claims process.

At WeCovr, we understand this completely. Our role as expert protection advisers is not just about helping you find the right policy; it's about being your steadfast guide when you need that policy the most. This guide is designed to demystify the claims process with Legal & General, one of the UK's largest and most respected insurers.

Legal & General has a formidable track record for paying claims. In 2023 alone, they paid out over £798 million across their individual protection policies, supporting more than 14,500 customers and their families. An impressive 96.5% of all claims were paid, demonstrating their commitment to fulfilling the promises made to their policyholders.

Our goal here is to provide you with a clear, authoritative, and step-by-step walkthrough. We'll equip you with the knowledge and confidence to navigate the process smoothly, ensuring you or your loved ones receive the financial support you are entitled to, as quickly and simply as possible.

Making a claim can feel daunting, but it can be broken down into a manageable series of steps. By understanding what to expect and preparing in advance, you can significantly streamline the process.

Here is our clear, five-step guide to making any protection claim with Legal & General.

Step 1: Gather Your Documents and Information

Preparation is key. Before you contact Legal & General, gathering the essential information will make the initial conversation far more efficient. The exact documents will vary depending on the type of claim, but the core requirements are consistent.

Essential Information for All Claims:

  • The Policy Number: This is the unique identifier for the insurance policy. It can be found on the policy schedule document. If you can't find it, don't worry – Legal & General can usually locate the policy using the claimant's personal details.
  • The Claimant's Details: Full name, date of birth, and last known address of the person insured.
  • Your Details: If you are making the claim on behalf of someone else (e.g., as an executor or next of kin), you'll need to provide your full name, address, contact details, and your relationship to the policyholder.

Information Specific to Claim Type:

Claim TypeKey Documents & Information Required
Life InsuranceThe original Death Certificate (a certified copy is usually required). The name and contact details of the deceased's GP. If a will exists, details of the executor(s).
Terminal IllnessA medical report or letter from the treating UK consultant confirming the diagnosis and prognosis (less than 12 months to live).
Critical IllnessDetails of the diagnosis, including the date it was confirmed. The name and contact details of the diagnosing consultant and the GP.
Income ProtectionDetails of your illness or injury. The date you first stopped working. Your GP's contact information. Details of your occupation and employer (or your business if self-employed).

Top Tip: Keep a dedicated folder (physical or digital) for all correspondence and documents related to the claim. Note down the dates and times of any phone calls and the name of the person you spoke to.

Once you have your information ready, it's time to notify Legal & General. You can typically do this in two main ways:

  1. By Phone: This is often the most direct method. A trained claims handler will guide you through the initial questions, explain the next steps, and tell you which forms need to be completed. They are experienced in handling these conversations with sensitivity and care.
  2. Online: Legal & General has a dedicated online claims portal on their website. This allows you to submit initial details and upload documents at a time that suits you. A claims handler will then be assigned to your case and will contact you.

When you make contact, you will be assigned a dedicated claims assessor. This person will be your single point of contact throughout the process, which helps provide consistency and a personal touch.

Step 3: The Claims Assessment Process

This is where Legal & General's team does its work. The goal of the assessment is to verify that the claim is valid according to the terms and conditions of the policy.

Here’s what happens behind the scenes:

  • Reviewing the Claim Form: Your assigned assessor will meticulously check the information you provided.
  • Verifying Policy Details: They will confirm that the policy was active and that all premium payments were up to date when the claim event occurred.
  • Requesting Further Evidence (if needed): For many claims, especially Critical Illness and Income Protection, more information will be required. With your consent, Legal & General may:
    • Write to the claimant's GP or specialist for a medical report (they will cover any associated fees).
    • Review medical records to understand the full history of the condition.
    • In some complex Income Protection cases, they might arrange an independent medical assessment or a phone call with a medical professional to better understand your condition and its impact on your ability to work.

It is vital to provide consent for these requests as quickly as possible to avoid delays. Insurers are bound by strict data protection laws (GDPR) and cannot access medical records without explicit permission.

Step 4: The Decision

Once the assessor has all the necessary information, they will make a decision on the claim. The timeframe for this can vary. A straightforward life insurance claim with all paperwork in order could be approved in a matter of days. A more complex critical illness claim might take several weeks, especially if it relies on reports from multiple medical professionals.

You will be informed of the outcome in writing. The three possible outcomes are:

  1. Claim Accepted: The best possible news. The letter will confirm the amount to be paid and explain the next steps for receiving the funds.
  2. More Information Requested: The assessor may need further clarification or evidence. The letter will clearly state what is needed.
  3. Claim Declined: This is rare, but it can happen. If your claim is declined, Legal & General must provide a clear and detailed explanation of the reasons, referencing the specific policy terms and conditions. We will cover the reasons for this and what to do next later in this guide.

Step 5: Receiving the Payout

Once a claim is approved, Legal & General aims to make the payment promptly.

  • How it's Paid: The payout is almost always made via a direct bank transfer (BACS) to the appropriate bank account. You will need to provide the account number and sort code.
  • Who Gets Paid:
    • Life Insurance: The payment goes to the policy owner(s) or their legal representative. If the policy is written 'in trust', the payment is made to the trustees, who then distribute it to the beneficiaries. This is often much faster and avoids inheritance tax.
    • Critical Illness: The payment is made directly to the policyholder.
    • Income Protection: Payments are made monthly, directly to the policyholder, after the agreed 'deferred period' has passed.

This five-step process forms the foundation of any claim. Now, let's explore the specific nuances for each type of cover.

A life insurance claim is made after the person insured on the policy has passed away. The financial support it provides can be a lifeline for the family left behind, covering everything from funeral costs and mortgage payments to everyday living expenses.

Who Can Make the Claim?

The claim must be initiated by someone legally entitled to the policy proceeds. This is typically:

  • The Policy Owner: If they are not the person who has died (e.g., a joint policy where one partner passes away).
  • The Executor of the Will: The person or people named in the deceased's will to manage their estate.
  • A Trustee: If the policy was placed in a trust.
  • The Administrator of the Estate: If the person died without a will (intestate), a court will appoint an administrator.

The Power of Placing Your Policy in Trust

We cannot overstate the importance of writing a life insurance policy in trust. When you take out a policy through an adviser like WeCovr, we will almost always recommend this.

Why is a trust so beneficial for a claim?

  1. Speed: The payout from a policy in trust does not form part of the deceased's legal estate. This means the money does not have to go through the lengthy and often costly process of probate (or Confirmation in Scotland). The trustees can claim the money and distribute it to the beneficiaries much faster.
  2. Inheritance Tax (IHT) Efficiency: As the money is outside the estate, it is not typically subject to the 40% Inheritance Tax. This ensures your loved ones receive the full amount intended.
  3. Control: The trust deed specifies who you want to receive the money (the beneficiaries) and who you entrust to manage it (the trustees).

Example Scenario: A Level Term Assurance Claim

  • The Client: David, a 45-year-old father of two, had a £300,000 Level Term Assurance policy with Legal & General to protect his mortgage and family. He wisely placed the policy in trust, naming his wife, Sarah, as the primary beneficiary and his brother as a second trustee.
  • The Event: Tragically, David passed away unexpectedly from a heart attack.
  • The Claim: Sarah, though devastated, contacted her brother. Together, as trustees, they gathered the policy number and David's death certificate. They called Legal & General to start the claim.
  • The Process: The L&G claims assessor was empathetic and clear. Sarah and her brother completed the claim form and sent a certified copy of the death certificate. Because the policy was in trust, there was no need to wait for probate.
  • The Outcome: The claim was approved within a week. The £300,000 was paid into the trust's bank account two days later. Sarah was then able to clear the mortgage and had funds to support her and the children during an incredibly difficult time.
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Critical Illness Cover (CIC) is designed to pay out a tax-free lump sum if you are diagnosed with one of the specific serious conditions listed in your policy. This money can provide crucial financial breathing room, allowing you to focus on your recovery without worrying about your mortgage, bills, or adapting your home.

Making a CIC claim is more complex than a life claim because it relies on precise medical definitions.

The Importance of Policy Definitions

This is the most critical aspect of a CIC claim. Every policy has a detailed guide explaining the exact medical definition that must be met for a claim to be successful. For example, a policy might cover "cancer of specified severity," meaning that some very early-stage or non-invasive cancers may not be eligible for a full payout (though some policies offer smaller partial payments for these).

Common Conditions Covered by Legal & General and What They Look For:

ConditionTypical Definition Requirement (Illustrative)
Heart AttackEvidence of myocardial infarction with characteristic symptoms, specific ECG changes, and a rise in cardiac enzymes.
CancerThe diagnosis of a malignant tumour with uncontrolled growth and invasion of tissue. Certain exclusions often apply.
StrokeDeath of brain tissue due to a cerebrovascular event, resulting in permanent neurological deficit lasting more than 28 days.
Multiple SclerosisA definitive diagnosis by a UK consultant neurologist, with symptoms having persisted for a continuous period of at least 6 months.

The Role of Medical Evidence

Your claim will stand or fall on the medical evidence provided. The Legal & General assessor will need a full report from your UK-based consultant or specialist. This report must confirm:

  • The exact diagnosis.
  • The date of diagnosis.
  • That the diagnosis meets the definition in the policy document.

It's essential to cooperate fully and ensure your medical team understands what is required. Any delays in getting this report will delay the claim decision.

The Survival Period

Most critical illness policies include a 'survival period'. This means the policyholder must survive for a set number of days (e.g., 14 or 28 days) after the date of diagnosis for the claim to be paid. This is a standard clause across the industry.

Filing an Income Protection Claim

Income Protection (IP) is your financial safety net if you are unable to work due to illness or injury. Unlike a lump-sum payment, it provides a regular, tax-free monthly income until you can return to work, retire, or the policy term ends.

The claims process for IP is unique because it is ongoing.

Understanding Your Deferred Period

Every IP policy has a 'deferred period' (sometimes called a 'waiting period'). This is the agreed amount of time you must be off work before the policy starts paying out. It can range from 4 weeks to 52 weeks or more. You choose this when you take out the policy; a longer deferred period means a lower premium.

You should start the claim process with Legal & General as soon as you know you will be off work for longer than your deferred period. Don't wait until the period is over, as the assessment process takes time.

The Definition of Incapacity

This is the key to a successful IP claim. It defines what "unable to work" actually means. There are three main definitions:

  1. Own Occupation (The Gold Standard): You will receive a payout if you are unable to perform the material and substantial duties of your own specific job. This is the most comprehensive and desirable definition, especially for professionals and skilled tradespeople.
  2. Suited Occupation: The policy pays out if you can't do your own job or any other job for which you are reasonably suited by education, training, or experience.
  3. Any Occupation (or Activities of Daily Living): The most basic definition. It only pays out if you are so incapacitated that you cannot perform any job or a number of basic physical tasks.

When we at WeCovr arrange Income Protection for our clients, we strongly advocate for 'Own Occupation' cover wherever possible, as it provides the most robust protection.

Example Scenario: An Income Protection Claim for a Freelancer

  • The Client: Chloe, a 38-year-old self-employed graphic designer, has an Income Protection policy with Legal & General. It's set to pay out £2,000 per month after a 13-week deferred period and has an 'Own Occupation' definition.
  • The Event: Chloe develops severe repetitive strain injury (RSI) in her hands and wrists, making it impossible for her to use a computer mouse and tablet for extended periods. Her GP signs her off work.
  • The Claim: After a few weeks, Chloe realises this will be a long-term issue. She calls Legal & General to start her claim, well before her 13-week deferred period is up.
  • The Process: The L&G assessor asks for details of her occupation and symptoms. With Chloe's consent, they request a report from her GP and a specialist physiotherapist. The reports confirm she cannot perform the core duties of her own occupation as a graphic designer.
  • The Outcome: The claim is approved. At the end of the 13th week of being off work, Chloe receives her first monthly payment of £2,000. Legal & General's team also provides access to rehabilitation services to help her manage her condition, with the goal of an eventual return to work. The payments continue for 18 months until she has recovered sufficiently to resume her career.

For Business Owners, Directors, and the Self-Employed

Protection insurance isn't just personal; it's a cornerstone of business resilience. Legal & General offers a suite of business protection products, and the claims process for these has some unique features.

Executive Income Protection

This is Income Protection owned and paid for by a limited company for one of its employees or directors. It's a highly tax-efficient way to provide sick pay benefits.

  • The Claim: The process is similar to a personal IP claim. The employee/director initiates it, but the payments are made to the company. The company then processes this payment through payroll and pays it to the employee as salary, deducting tax and National Insurance as normal. The business can claim Corporation Tax relief on the premiums it pays.

Key Person Insurance

This policy protects a business from the financial fallout of losing a crucial employee (the 'key person') to death or critical illness. The payout is designed to cover the costs of lost profits, recruitment, or debt repayment.

  • The Claim: The claim is made by the business, not the individual's family. The business will need to provide the death certificate or evidence of the critical illness diagnosis. They may also need to demonstrate the financial loss incurred by the absence of the key person. The payout is made directly to the business to ensure continuity.

Gift Inter Vivos (IHT Insurance)

This is a specialist life insurance policy designed to cover a potential Inheritance Tax liability. If you gift a large sum of money or an asset, it may be subject to IHT if you pass away within seven years. A 'Gift Inter Vivos' policy provides a lump sum to cover that tax bill.

  • The Claim: This is essentially a life insurance claim. The executor of the estate would make the claim upon the death of the gift-giver. The payout is then used by the estate to pay the HMRC tax bill, ensuring the recipients of the original gift don't face an unexpected liability.

While Legal & General pays the vast majority of claims, a small percentage are declined. Understanding why can help you ensure your policy pays out when needed. Declines and delays are almost always preventable.

Reason for Delay / DeclineHow to Avoid It
Non-DisclosureBe 100% honest on your application form. Disclose everything about your medical history, lifestyle (smoking, alcohol), and hazardous hobbies. Even if it increases your premium slightly, it guarantees your policy is valid.
Claim Doesn't Meet DefinitionUnderstand your policy. This is especially vital for Critical Illness Cover. An expert adviser can help you compare definitions from different insurers to find the most comprehensive cover.
Policy Not in ForceKeep up with your premiums. Set up a Direct Debit and ensure there are always sufficient funds in the account. If you face financial difficulty, speak to the insurer – they may offer options.
Incomplete Claim FormDouble-check all forms before submission. Fill in every section and sign where required. Respond to any requests for information from the claims assessor as quickly as possible.
ExclusionsRead the policy terms and conditions. Most policies have standard exclusions, such as for self-inflicted injuries or involvement in criminal acts. Life insurance typically excludes suicide within the first 12 months.

The single most common reason for a claim being rejected is non-disclosure. This is when information provided at the application stage is found to be incomplete or inaccurate. It is never worth withholding information to try and get a cheaper premium, as it could invalidate the entire policy, leaving your loved ones with nothing.

Tips for a Smooth and Successful Claims Experience

  1. Keep Documents Safe: Store your policy schedule in a safe place where your next of kin can find it. Give a copy to the executor of your will or your trustees.
  2. Honesty is the Best Policy: Be completely transparent during the application. It's the foundation of a successful claim.
  3. Put Your Policy in Trust: For life insurance, this is the single best action you can take to ensure a fast, tax-efficient payout.
  4. Understand Your Cover: Take time to read your policy documents, especially the definitions for Critical Illness and Income Protection.
  5. Act Promptly: Whether you're starting a claim or responding to a request for information, do it as quickly as you can.
  6. Use an Expert Adviser: Working with a broker like WeCovr from the outset is invaluable. We help you choose the right product with the right definitions from the right insurer. If a claim arises, we can provide guidance and support, liaising with the insurer on your behalf to ease the burden.

The Value of Expert Advice and Ongoing Wellness

Navigating the world of protection insurance can be complex. The language can be technical, and the sheer number of options can be overwhelming. This is where expert, independent advice proves its worth. We help you compare policies from major providers like Legal & General, Aviva, and Zurich, ensuring you get the cover that truly meets your needs, at the best possible price.

Our commitment to you extends beyond the policy document. We believe in a holistic approach to your well-being. Good health is, after all, the best way to avoid having to claim in the first place. That's why we provide our clients with complimentary access to CalorieHero, our AI-powered calorie and nutrition tracking app. It’s a simple, effective tool to help you manage your diet and make healthier choices every day.

This focus on proactive wellness—through good nutrition, regular activity, and sufficient sleep—is part of our promise to support you throughout your life, not just at the point of claim.

Making a claim with Legal & General should be a straightforward process, especially when you're prepared. Their high payout rates reflect a genuine commitment to their customers. By following the steps in this guide and ensuring your policy is set up correctly from the start, you can be confident that the financial protection you've so prudently put in place will be there when it's needed most.

Frequently Asked Questions (FAQ)

The timescale can vary. A straightforward life insurance claim, where all the necessary documents like the death certificate are provided promptly, can often be assessed and approved within 5-10 working days. If the policy is in trust, payment can follow very quickly. More complex cases, or claims for critical illness and income protection which require medical evidence, will naturally take longer, often several weeks.

Do I need a solicitor to make a life insurance claim?

Generally, no. You do not need a solicitor to make a standard life insurance claim with Legal & General. The process is designed to be managed directly by the claimant (e.g., the executor or trustee). However, if the policy is not in trust and forms part of a complex estate, the executor may be using a solicitor for the overall process of probate, who would then handle the claim as part of their duties.

What happens if the death occurs abroad?

Legal & General policies provide worldwide cover. If the death occurs outside the UK, you can still make a claim. You will need to provide an original death certificate from the country where the death occurred, along with an English translation if necessary. The claims process may take slightly longer due to the need to verify overseas documentation.
Most life insurance policies, including those from Legal & General, have a 'suicide clause'. This typically states that if the person insured dies as a result of suicide within the first 12 months of the policy start date, the claim will be declined. After this initial 12-month period, a claim for death by suicide will generally be paid.
Yes, Legal & General has a very strong and consistent claims payment record. In 2023, they paid 96.5% of all individual protection claims, totalling over £798 million. For life insurance specifically, the payout rate was even higher at 96.9%. These figures demonstrate a very high likelihood of a valid claim being paid.
If your claim is declined, Legal & General must provide a full written explanation. Your first step should be to review this reason carefully. If you believe the decision is unfair or based on incorrect information, you have the right to appeal directly to Legal & General's internal appeals team. If you are still unsatisfied with the final decision, you can then take your case to the independent Financial Ombudsman Service (FOS) for a free and impartial review. An expert adviser can also provide valuable support during this process.

Why life insurance and how does it work?

What is Life Insurance?

Life insurance is an insurance policy that can provide financial support for your loved ones when you or your joint policy holder passes away. It can help clear any outstanding debts, such as a mortgage, and cover your family's living and other expenses such costs of education, so your family can continue to pay bills and living expenses. In addition to life insurance, insurance providers offer related products such as income protection and critical illness, which we will touch upon below.

How does it work?

Life insurance pays out if you die. The payout can be in the form of a lump sum payment or can be paid as a replacement for a regular income. It's your decision how much cover you'd like to take based on your financial resources and how much you'd like to leave to your family to help them deal with any outstanding debts and living expenses. Your premium depends on a number of factors, including your occupation, health and other criteria.

The payout amount can change over time or can be fixed. A level term or whole of life policy offers a fixed payout. A decreasing term policy offers a payout that decreases over the term of the cover.

With critical illness policies, a payout is made if you’re diagnosed with a terminal illness with a remaining life expectancy of less than 12 months. While income protection policies ensure you can continue to meet your financial commitments if you are forced to take an extended break from work. If you can’t work because you’ve had an accident, fallen sick, or lost your job through no fault of your own, income protection insurance pays you an agreed portion of your salary each month.

Income protection is particularly helpful for people in dangerous occupations who want to be sure their mortgage will always be covered. Income protection only covers events beyond your control: you’re much less likely to be covered if you’re fired from your job or if you injure yourself deliberately.

Questions to ask yourself regarding life insurance

Just ask yourself:
👉 Who would pay your mortgage or rent if you were to pass away or fall seriously ill?
👉 Who would pay for your family’s food, clothing, study fees or lifestyle?
👉 Who would provide for the costs of your funeral or clear your debts?
👉 Who would pay for your costs if you're unable to work due to serious illness or disability?

Many families don’t realise that life, income protection and critical illness insurance is one of the most effective ways to protect their finances. A great insurance policy can cover costs, protect a family from inheriting debts and even pay off a mortgage.

Many would think that the costs for all the benefits provided by life insurance, income protection insurance or critical illness insurance are too high, but the great news is in the current market policies are actually very inexpensive.

Benefits offered by income protection, life and critical illness insurance

Life insurance, income protection and critical illness insurance are indispensable for every family because a child loses a parent every 22 minutes in the UK, while every single day tragically 60 people suffer major injuries on the UK roads. Some people become unable to work because of sickness or disability.

Life insurance cover pays out a lump sum to your family, loved ones or whomever you choose to get the money. This can be used to secure the financial future of your loved ones meaning they would not have to struggle financially in the event of your death.

If it's a critical illness cover, the payout happens sooner - upon diagnosis of a serious illness, disability or medical condition, easing the financial hardship such an event inevitably brings.

Income protection insurance can be very important for anyone who relies on a pay check to cover their living costs, but it's especially important if you’re self-employed or own a small business, where your employment and income is a bit less stable. It pays a regular income if you can't work because of sickness or disability and continues until you return to paid work or you retire.

In a world where 1 in 4 of us would struggle financially after just four weeks without work, the stark reality hits hard – a mere 7% of UK adults possess the vital shield of income protection. The urgency of safeguarding our financial well-being has never been more palpable.

Let's face it – relying on savings isn't a solution for everyone. Almost 25% of people have no savings at all, and a whopping 50% have £1,000 or less tucked away. Even more concerning, 51% of Brits – that's a huge 27 million people – wouldn't last more than one month living off their savings. That's a 10% increase from 2022.

And don't even think about state benefits being a safety net. The maximum you can expect from statutory sick pay is a mere £109.40 per week for up to 28 weeks. Not exactly a financial lifeline, right?

Now, let's tackle a common objection: "But I have critical illness insurance. I don't need income protection too." Here's the deal – the two policies apply to very different situations. In a nutshell:

  • Critical illness insurance pays a single lump sum if you're diagnosed with or undergo surgery for a specified potentially life-threatening illness. It's great for handling big one-off expenses or debts.
  • Income protection, on the other hand, pays a percentage of your salary as a regular payment if you can't work due to illness or injury. It's the superhero that tackles those relentless monthly bills.

Types of life insurance policies

Common reasons for getting a life insurance policy are to:
✅ Leave behind an amount of money to keep your family comfortable
✅ Protect the family home and pay off the mortgage in full or in part
✅ Pay for funeral costs

Starting from as little as a couple of pounds per week, you can do all that with a Life Policy.

Level Term Life Insurance
One of the simplest forms of life insurance, level term life insurance works by selecting a length of time for which you would want to be covered and then deciding how much you would like your loved ones to receive should the worst happen. Should your life insurance policy pay out to your family, it would be in a lump sum amount that can be used in whatever way the beneficiary may wish.

Decreasing Term Life Insurance
Decreasing term life insurance works in the same way as level term, except the lump sum payment amount upon death decreases with time. The common use for decreasing term life cover is to protect against mortgage repayment as the lump sum decreases along with the principal of the mortgage itself.

Increasing Term Life Insurance
Increasing term life insurance aims to pay out a cash sum growing each year if the worst happens while covered by the policy. With increasing term life cover amount insured increases annually by a fixed amount for the length of the policy. This can protect your policy's value against inflation, which could be advantageous if you’re looking to maintain your loved ones’ living standards, continue paying off your mortgage in line with its repayment schedule and cover your children’s education fees.

Whole of Life Insurance
Whereas term life insurance policies only pay out if you pass away during their term, whole of life insurance pays out to your beneficiaries whenever this should happen. The most common uses for whole life insurance are to cover the costs of a funeral or as a vehicle for your family's inheritance tax planning.

Family Income Benefit
Family income benefit is a somewhat lesser-known product in the family of life insurance products. Paying out a set amount every month of year to your beneficiaries, it is the most cost-effective way of maintaining your family's living standards to an age where you'd expect them to be able to support themselves financially. The most common use would be for a family with children who are not working yet so are unable to take care of themselves financially.

Relevant Life Insurance
Relevant Life Insurance is a tax-efficient policy for a director or single employee. A simple level term life insurance product, it is placed in a specific trust to ensure its tax efficiency. The premiums are tax deductible and any benefit payable should a claim arise is also paid out tax free, which makes it an attractive product for entrepreneurs and their businesses.

Important Fact!

There is no need to wait until the renewal of your current policy.
We can look at a more suitable option mid-term!

Why is it important to get life insurance early?

👉 Many people are very thankful that they had their life, income protection, and critical illness insurance cover in place before running into some serious issues. Critical illness and income protection insurance is as important as life insurance for protecting your family's finances.

👉 We insure our cars, houses, bicycles and even bags! Yet our life and health are the most precious things we have.

Easily one of the most important insurance purchases an individual or family can make in their lifetime, the decision to buy life, income protection, critical illness and private medical health insurance can be made much simpler with the help of FCA-authorised advisers. They are the specialists who do the searching and analysis helping people choose between various types of life insurance policies available in the market, including income protection, critical illness and other types of policies most suitable to the client's individual circumstances.

It certainly won't do any harm if you speak with one of our experienced FCA-authorised insurance partner experts who are passionate about advising people on financial matters related to life insurance and are keen to provide you with a free consultation.

You can discuss with them in detail what affordable life, income protection, critical illness or private medical health insurance plan for the necessary peace of mind they would recommend! WeCovr works with some of the best advisers in the market.

By tapping the button below, you can book a free call with them in less than 30 seconds right now:

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Any questions?

Life, income protection, and/or critical illness insurance are safety nets, very important at a difficult time. If anything happened to you before your cover ends, your life or critical illness insurance would pay a lump sum to your family and/or you (if you took a critical illness or income protection cover) to help cover the losses. Being diagnosed with a critical illness can be devastating, and it won't help matters to be also worrying about how you would cope financially. With a life, income protection, or critical illness policy, you can choose how much cover you need, how you want the policy to pay out, and whether you want cover for both you and your partner. Income protection insurance pays you a regular income if you can't work because of sickness or disability and continues until you return to paid work or you retire. Also known as permanent health insurance, it is quite important for anyone who relies on a paycheck to cover their living costs, but it's particularly important if you're self-employed or own a small business, where your income might be a bit less stable.

Life, income protection, and critical illness insurance pay out millions to families every day. Your expert will explain to you that you need to be honest and open when applying for your insurance.

If you're single with no dependants then it may be that you don't need life assurance. However, if you were to become seriously ill and unable to work, you may benefit from a critical illness or income protection policy. They can help you keep up to date with your rent, bills, food, and other expenses.

It's free to use WeCovr to find life, income protection, and critical illness insurance - we never charge you for quotes. Critical illness, income protection, and life insurance is an investment that pays many times over for you and/or your loved ones.

Life, income protection, and critical illness insurance are important financial products that insurance companies take a lot of care and diligence, so speaking to real human beings ensures that they understand your requirements fully so that you can get the right cover.

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The cost of life insurance depends on several factors, including your age, occupation, health status, and the level of coverage you choose. Your life insurance policy is tailored to your needs, and the cost can vary based on the sum assured, policy term, and other factors.

Some life insurance policies offer an option to add critical illness cover as a rider or as a separate policy. This provides a lump sum payment if you are diagnosed with a critical illness covered by your policy, offering financial support during a difficult time.

Yes, life insurance is available to self-employed individuals to provide financial protection for their loved ones in the event of their death. It ensures that your family can maintain their standard of living and cover expenses such as mortgage payments, bills, and education costs.

If you outlive your life insurance policy and it expires without a claim, you will not receive any payout. Term life insurance policies are designed to provide coverage for a specific period, and once that period ends, the policy terminates without any residual value. However, you can typically renew or purchase a new policy if you still need coverage.

Critical illness insurance provides a lump sum payment if you're diagnosed with a serious illness covered by your policy, offering financial support during a difficult time. It can help cover medical expenses, mortgage payments, and other financial obligations while you focus on recovery.

Critical illness insurance covers a range of serious illnesses and medical conditions specified in your policy, such as cancer, heart attack, stroke, and organ failure. The lump sum payment can be used to cover medical treatment, ongoing care, and living expenses during your recovery.

The cost of critical illness insurance varies depending on factors such as your age, health status, lifestyle, and the level of coverage you choose. Our experts can provide personalised quotes to help you find affordable coverage.

Yes, you can have critical illness insurance alongside your health insurance coverage. Critical illness insurance provides additional financial protection specifically for serious illnesses, complementing your health insurance benefits.

Critical illness insurance policies typically have exclusions for pre-existing conditions and certain medical conditions not covered by the policy. It's essential to review the terms and conditions of your policy to understand what is and isn't covered.

Some critical illness insurance policies may provide coverage for recurring illnesses, while others may not. It's crucial to review the policy terms and understand the specific conditions under which you can make additional claims for recurring illnesses. Your insurer can provide more details on their coverage for recurring critical illnesses.

Yes, you can customise your life insurance policy to suit your individual needs and circumstances. Options may include choosing the sum assured, policy term, premium payment frequency, and additional riders for enhanced coverage.

If you miss a premium payment for your life insurance policy, your coverage may lapse, and your policy could be terminated. However, many insurers offer a grace period during which you can make the payment to keep your policy active. It's essential to contact your insurer to discuss your options if you're unable to make a payment.

Yes, you can typically change the beneficiary of your life insurance policy at any time by completing a beneficiary change form provided by your insurer. It's essential to keep your beneficiary designation up to date to ensure that the proceeds are distributed according to your wishes.

Term life insurance provides cover for a fixed period, such as 10, 20 or 30 years, and pays out a lump sum if you die during that time. It’s often chosen to protect a mortgage or to provide financial support while dependants still rely on your income. Whole-of-life insurance is designed to last for the rest of your life and guarantees a payout whenever you die, as long as premiums are maintained. It’s usually more expensive than term insurance and is sometimes used to help with inheritance tax planning or to leave a guaranteed legacy.

Some term life insurance policies offer the option to convert to a whole life insurance policy without the need for a medical exam or new underwriting. This conversion feature allows you to maintain coverage beyond the term of your policy and provides lifelong protection.

Some life insurance policies offer accelerated death benefits or living benefits that allow you to access a portion of the death benefit if you are diagnosed with a terminal illness. This feature provides financial assistance to help cover medical expenses and other costs during your final months.

While having savings can provide a financial cushion during tough times, income protection insurance offers additional security by replacing a portion of your income if you're unable to work due to illness or disability. It ensures that you can maintain your standard of living and cover essential expenses even if your savings are depleted.

Yes, self-employed individuals can claim income protection insurance if they're unable to work due to illness or disability. Income protection provides a regular income stream to replace lost earnings, helping self-employed individuals cover their living expenses and business costs during periods of incapacity.

The waiting period, also known as the elimination period, is the length of time you must wait after becoming unable to work due to illness or disability before you can start receiving benefits from your income protection insurance policy. Waiting periods typically range from 30 to 90 days, but longer waiting periods may result in lower premiums.

Income protection insurance is designed to provide financial support if you're unable to work due to illness or disability, not for redundancy. However, some policies may offer optional redundancy cover or unemployment cover as an additional benefit, providing a lump sum or monthly payments if you're made redundant.

The tax treatment of income protection insurance benefits depends on whether the premiums were paid with pre-tax or after-tax dollars. Benefits from policies funded with after-tax dollars are typically tax-free, while benefits from policies funded with pre-tax dollars may be subject to income tax. It's essential to consult with a tax advisor to understand the tax implications of your income protection insurance benefits.

Income protection insurance provides a regular income stream if you're unable to work due to illness or disability, while critical illness insurance provides a lump sum payment if you're diagnosed with a covered critical illness, such as cancer, heart attack, or stroke. Critical illness insurance offers financial support to cover medical expenses, living costs, or other obligations during your recovery.

Income protection insurance policies typically have a waiting period (also known as an elimination period) during which you do not receive benefits. If you become unable to work before this waiting period ends, you will not receive any income protection benefits until the waiting period has elapsed. It's important to have sufficient savings or other financial resources to cover your expenses during this initial period.

Many income protection insurance policies allow you to increase your coverage amount if your income rises, without the need for additional underwriting or medical examinations. This feature, sometimes called a 'guaranteed insurability option,' ensures that your coverage keeps pace with your increasing income and financial obligations.

The maximum age to purchase critical illness insurance varies depending on the insurer and the specific policy. While some insurers may offer critical illness insurance up to age 70 or beyond, others may have lower age limits. It's essential to check with insurers to determine their age eligibility criteria for purchasing critical illness insurance.

Whether you can get critical illness insurance if you have pre-existing conditions depends on the insurer's underwriting guidelines and the specific medical conditions. Some insurers may offer coverage with exclusions for pre-existing conditions, while others may decline coverage altogether. It's essential to disclose any pre-existing conditions when applying for critical illness insurance and discuss your options with insurers.

While health insurance provides coverage for medical expenses, critical illness insurance offers financial protection for broader expenses associated with a serious illness, such as lost income, household bills, and lifestyle changes. Critical illness insurance complements health insurance by providing additional financial support during a challenging time, ensuring that you can focus on recovery without worrying about financial burdens.

If you don't make a claim on your critical illness insurance during the policy term, you won't receive a benefit payout. However, having critical illness insurance provides peace of mind knowing that you're financially protected if you're diagnosed with a covered critical illness during the policy term. It's a form of financial preparation for unexpected events and offers valuable protection for you and your family.

If you outlive your critical illness insurance policy and don't make a claim for a covered critical illness during the policy term, the coverage will expire, and you won't receive a benefit payout. Critical illness insurance provides financial protection for a specific period, typically until a specified age or policy term, and offers peace of mind knowing that you're prepared for the unexpected.

Yes, many insurers offer optional riders or add-ons that you can add to your critical illness insurance policy for enhanced coverage. Common riders may include waiver of premium, which waives future premium payments if you become disabled, or return of premium, which refunds a portion of your premiums if you don't make a claim during the policy term. It's essential to review available riders with insurers to customise your coverage to meet your specific needs.

To make a claim on your critical illness insurance policy, you'll need to notify your insurer of your diagnosis and submit a claim form along with any required medical documentation, such as medical reports, test results, and physician statements. Once your claim is reviewed and approved by the insurer, you'll receive the lump sum benefit payment, which you can use to cover medical expenses, living costs, or other financial needs during your recovery.

As we age, the likelihood of encountering health complications increases for us all. In the event that you develop a severe medical condition, critical illness protection can assist with the expenses of crucial bills – enabling you to concentrate on recuperation or adjusting to your new health circumstance.

The typical expense of a Critical Illness protection policy will fluctuate based on aspects such as your age and medical background. As per our investigation, you can secure a policy starting from as low as £8 (for a non-smoking 21-year-old individual).

The most prevalent critical illnesses in the UK are cancer, cardiac arrest, and cerebrovascular accident (stroke).

Cancer is one of the primary causes for critical illness insurance claims in the UK. Cancer constitutes over 80% of critical illness cover claims for females and about 45% of critical illness claims for males.


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