For over 180 years, Liverpool Victoria, or LV= as it’s more commonly known, has been a cornerstone of the UK’s financial services landscape. As a mutual, owned by its members rather than shareholders, LV= has built a formidable reputation for trust, customer focus, and providing robust protection policies. But in the fast-paced and competitive insurance market of 2025, does LV= still hold its own as a leading provider of life insurance, critical illness cover, and income protection?
The short answer is a resounding yes. LV= continues to offer some of the most comprehensive and highly-rated protection products in the UK. However, the 'best' insurer is never a one-size-fits-all solution. Your personal circumstances, health, budget, and what you need the cover to achieve are all critical factors.
This is where we come in. This guide provides an in-depth, expert look at what LV= has to offer in 2025, from its core life cover to its specialist business protection. We'll break down the key features, explore the valuable member benefits, and see how LV= stacks up against other major players in the market.
WeCovr looks at LV=’s life cover options and how they compare with other UK insurers
Navigating the world of life insurance can feel daunting. With a myriad of products, providers, and jargon, it's easy to feel overwhelmed. LV='s strength lies in its clarity and the comprehensive nature of its policies. As a mutual, its profits are reinvested into the business to benefit its members, which often translates into better products, service, and more competitive claims handling.
Let's dissect the primary protection policies offered by LV= to understand who they are for and the problems they solve.
LV='s Core Protection Portfolio:
- Life Protection: The foundational life insurance product, available as term insurance.
- Life and Critical Illness Cover: A combined policy offering a financial cushion against death or serious illness.
- Income Protection: A crucial policy designed to replace a portion of your salary if you're unable to work.
- Family Income Benefit: An alternative to a lump sum policy, providing a regular, tax-free income stream for your loved ones.
- Business Protection: Specialist cover for company directors and business owners, including Key Person and Executive Income Protection.
Each of these products serves a distinct purpose. The right choice for you will depend entirely on your personal and financial situation. A young family might prioritise Family Income Benefit, while a self-employed professional will likely see Income Protection as non-negotiable.
A Closer Look at LV= Life Insurance Products in 2025
Let's dive deeper into the specifics of LV='s personal protection offerings. Understanding the mechanics of each policy is the first step toward making an informed decision.
Life Protection (Term Insurance)
This is the most straightforward type of life insurance. It’s designed to pay out a fixed, tax-free lump sum if you pass away during the policy term. The primary purpose is to clear debts, such as a mortgage, and provide a financial legacy for your family.
LV= offers three main types of Life Protection:
- Level Term Assurance: The payout amount (sum assured) remains the same throughout the policy term. This is ideal for covering an interest-only mortgage or providing a specific lump sum for your family's future, regardless of when a claim is made.
- Decreasing Term Assurance: The sum assured reduces over time, broadly in line with a repayment mortgage or other long-term loan. Because the potential payout decreases, the premiums are typically lower than for level cover, making it a cost-effective way to protect a specific large debt.
- Increasing Term Assurance: The sum assured increases each year to help protect its value against inflation. This ensures that the payout your family receives in 15 years has the same real-terms purchasing power as it does today. Premiums for this type of cover also increase over the term.
Key Features of LV= Life Protection:
- Terminal Illness Cover: Included as standard. This allows for an early payout of the full sum assured if you are diagnosed with a terminal illness and have a life expectancy of 12 months or less. This can provide vital funds for care, getting financial affairs in order, or fulfilling final wishes.
- Joint Life Policies: You can cover two people on one policy, which typically pays out on the first death. This is common for couples looking to cover a joint mortgage. However, it's worth noting that once a claim is made, the policy ends, leaving the surviving partner without cover. Two single policies can sometimes offer more comprehensive, long-term protection.
- Flexibility: LV= policies often include options to increase your cover without further medical questions at key life events, such as getting married, having a child, or taking out a larger mortgage.
Life and Critical Illness Cover
While life insurance protects your family financially after you're gone, what happens if you suffer a life-altering illness but survive? This is where Critical Illness Cover (CIC) comes in.
An LV= Life and Critical Illness policy pays out a lump sum on either death or the diagnosis of a specified critical illness, whichever comes first. This money can be a lifeline, helping to:
- Cover lost income during treatment and recovery.
- Pay for private medical treatments or specialist care.
- Adapt your home (e.g., install a ramp or stairlift).
- Clear a mortgage or other debts, reducing financial pressure.
LV='s Critical Illness Proposition:
LV= is widely regarded for the quality of its critical illness cover. They offer both a standard and an enhanced version of their policy.
| Feature | LV= Standard CIC | LV= Enhanced CIC |
|---|
| Total Conditions | Covers around 50 conditions | Covers over 85 conditions |
| Focus | Core conditions like heart attack, stroke, cancer | Broader coverage including additional and less severe conditions |
| Partial Payments | Included for less severe illnesses | More extensive list of partial payment conditions |
| Children's Cover | Included as standard | Enhanced children's cover with higher payout amounts |
A key strength of LV= is the clarity and fairness of its definitions. In 2023, the Association of British Insurers reported that 91.3% of all critical illness claims were paid, with the main reasons for decline being that the definition of the illness in the policy wasn't met. LV='s robust definitions and high payout rates provide significant peace of mind.
Children's Critical Illness Cover: This is automatically included and is a major selling point. If your child is diagnosed with one of the specified conditions, LV= will provide a payout (typically up to £25,000 or 50% of the adult's sum assured) to help you take time off work and manage the associated costs.
Family Income Benefit
Instead of a single large lump sum, Family Income Benefit (FIB) is designed to pay out a regular, tax-free monthly or annual income to your family. This income is paid from the point of claim until the end of the policy term.
Why choose FIB?
- Budgeting: It replaces a lost salary in a manageable way, making it easier for your family to handle day-to-day bills and outgoings.
- Cost-Effective: Because the total potential payout decreases as the policy term progresses, FIB is often significantly cheaper than a level term policy with a large lump sum.
- Peace of Mind: It removes the pressure on your loved ones to manage and invest a large sum of money during a difficult time.
Example:
Mark, 35, has a young family and wants to ensure their lifestyle is protected until his youngest child is 21. He takes out a 20-year Family Income Benefit policy for £2,500 per month. If Mark were to pass away 5 years into the policy, his family would receive £2,500 every month for the remaining 15 years.
LV= Income Protection: A Safety Net for Your Salary
For most working adults, their income is their most valuable asset. Income Protection (IP) is designed to protect it. If you are unable to work due to illness or injury, an IP policy will pay you a regular, tax-free income until you can return to work, the policy term ends, or you retire.
It is arguably one of the most important forms of insurance, yet it is one of the least purchased. Statistics from the Office for National Statistics show that over 2.8 million people were economically inactive due to long-term sickness in early 2024, a significant increase over recent years. With Statutory Sick Pay (SSP) at just £116.75 per week (2024/25), it's clear that a significant income gap would exist for most households.
Key Features of LV= Income Protection:
- Definition of Incapacity: This is the most critical part of any IP policy. LV= predominantly offers the 'Own Occupation' definition. This means the policy will pay out if you are unable to perform your specific job role. This is the most comprehensive definition and the gold standard in the industry. Cheaper policies may use 'Suited Occupation' or 'Any Occupation' definitions, which are much harder to claim on.
- Deferred Period: This is the waiting period between when you stop working and when the policy starts paying out. Options typically range from 4 weeks to 52 weeks. The longer the deferred period, the lower your premium. You should align this with any sick pay you receive from your employer.
- Benefit Period: This dictates how long the policy will pay out for. LV= offers short-term options (e.g., 1, 2, or 5 years per claim) or a full-term option that pays out right up to your chosen retirement age (e.g., 65 or 68).
- Added Value: LV='s IP policies come with significant added benefits, such as their Fracture Cover, Hospitalisation Benefit, and access to their LV= Doctor Services.
Illustrative Premiums for Income Protection
The following are for illustrative purposes only. Your actual premium will depend on your age, health, occupation, and chosen options.
| Deferred Period | Monthly Premium (Approx.) |
|---|
| 4 Weeks | £45 |
| 8 Weeks | £38 |
| 13 Weeks | £32 |
| 26 Weeks | £25 |
| 52 Weeks | £18 |
As you can see, aligning your deferred period with your employer's sick pay scheme can result in significant premium savings.
Specialist Cover for Business Owners and the Self-Employed
LV= has a particularly strong proposition for freelancers, contractors, and company directors who don't have the safety net of employee benefits.
For the Self-Employed and Freelancers
Income Protection is not a luxury; it's a necessity. Without employer sick pay, your income stops the moment you are unable to work. An LV= Income Protection policy with an 'Own Occupation' definition provides a robust and reliable safety net, ensuring your personal and business bills can still be paid.
Critical Illness Cover is also vital. A lump sum payout can give you the breathing space to recover without worrying about the immediate financial health of your business.
Executive Income Protection
This is a specific type of income protection policy designed for limited company directors and their employees.
How does it work?
The company owns and pays for the policy. If the insured director or employee is unable to work, the benefit is paid to the company, which then typically pays it to the individual via PAYE.
Key Advantages:
- Tax Efficiency: The premiums are usually considered an allowable business expense, making it more tax-efficient than a personal policy.
- Higher Cover Limits: It often allows for a higher level of cover than personal policies, covering not just salary but also dividends and P11D benefits.
- Attraction & Retention: It's a highly valuable employee benefit that can help attract and retain key talent.
Key Person Insurance
What would happen to your business if your top salesperson, technical expert, or you yourself were suddenly unable to work due to death or critical illness? Key Person Insurance is designed to protect the business itself from this financial fallout.
The policy pays a lump sum to the business, which can be used to:
- Recruit and train a replacement.
- Cover lost profits during the disruption.
- Reassure lenders and investors.
- Clear business loans or debts.
LV= is a major provider in the business protection market, offering flexible and comprehensive solutions tailored to the needs of UK businesses.
LV= Added Value Benefits: More Than Just an Insurance Policy
In 2025, the best insurance policies offer more than just a financial payout. They provide practical, day-to-day support to help you and your family stay healthy. LV='s member benefits are a prime example of this and are available to most policyholders from day one.
LV= Doctor Services typically include:
- Remote GP 24/7: Access to a UK-based GP via video or phone call at any time, from anywhere in the world. This helps you get medical advice quickly without waiting for a local appointment.
- Second Medical Opinion: If you receive a diagnosis, you can get a second opinion from a world-leading specialist to confirm the diagnosis and explore treatment options.
- Prescription Services: Get private prescriptions delivered directly to your door.
- Mental Health Support: Access to a set number of counselling or therapy sessions to support your mental wellbeing.
- Physiotherapy Support: Digital access to physiotherapy assessments and tailored exercise programmes.
These benefits can be invaluable, providing tangible support that helps prevent minor health issues from becoming major ones.
At WeCovr, we echo this commitment to holistic wellbeing. We understand that prevention is just as important as protection. That's why, in addition to finding you the best policy from providers like LV=, we provide our customers with complimentary access to our very own AI-powered calorie tracking app, CalorieHero. It’s our way of going the extra mile, helping you stay on top of your health and nutrition goals.
How Does LV= Compare to Other Major UK Insurers?
While LV= is a top-tier provider, it's crucial to see how they stand against competitors like Aviva, Legal & General, and Zurich. The "best" provider depends on what you value most—be it price, the breadth of critical illness definitions, or added benefits.
Here’s a simplified comparison based on typical market positions in 2025.
| Feature | LV= | Aviva | Legal & General | Zurich |
|---|
| Defaqto Rating (CIC) | ★★★★★ | ★★★★★ | ★★★★★ | ★★★★★ |
| Own Occupation IP | Yes (standard) | Yes (standard) | Yes (standard) | Yes (standard) |
| Core CI Conditions | ~35 | ~35 | ~30 | ~35 |
| Enhanced CI Conditions | ~87 | ~90+ | ~80 | ~85 |
| Claims Payout (Life) | ~97% | ~98% | ~97% | ~98% |
| Claims Payout (CIC) | ~92% | ~93% | ~92% | ~91% |
| Included GP Service | Yes | Yes | Yes | Yes |
| Standout Feature | Member benefits, strong IP | Broadest CI definitions | Price competitive, flexible | High cover limits |
Analysis:
- Quality of Cover: All four are top-tier providers with 5-Star Defaqto ratings for their comprehensive products. LV= and Aviva often compete for the most extensive critical illness lists, but the real difference lies in the fine print of the definitions.
- Price: Legal & General is often one of the most price-competitive insurers for straightforward life cover. However, for more complex needs like high-level income protection or critical illness, LV= often provides superior value for a marginal difference in price. Price is highly individual, which is why comparing quotes is essential.
- Customer Service & Claims: All major insurers have very high claims payout rates for life insurance (typically 97%+). LV='s mutual status and consistent high scores in customer satisfaction surveys give it a strong edge. They are known for their empathetic and efficient claims process.
- Innovation: LV= has been a leader in income protection and adding tangible value through its Doctor Services.
The key takeaway is that you have excellent choices. The role of an expert broker like WeCovr is to analyse your specific needs and run a comprehensive market comparison to find the policy that offers the best combination of price, quality, and features for you.
Wellness & Lifestyle: Proactive Steps to Protect Your Health
An insurance policy is a reactive safety net. Proactive lifestyle choices can reduce your risk of needing it and may even lower your premiums. Here are some simple, evidence-based tips to protect your health.
- A Balanced Diet: Focus on whole foods. The Mediterranean diet, rich in fruits, vegetables, whole grains, and healthy fats, is consistently linked to better cardiovascular health. The NHS recommends at least five portions of fruit and veg a day. Reducing your intake of ultra-processed foods, sugar, and saturated fat can have a profound impact.
- Regular Physical Activity: Aim for at least 150 minutes of moderate-intensity activity (like a brisk walk or cycling) or 75 minutes of vigorous-intensity activity (like running or HIIT) a week, plus strength exercises on two or more days. Regular movement is proven to reduce the risk of heart disease, stroke, type 2 diabetes, and some cancers.
- Prioritise Sleep: Most adults need 7-9 hours of quality sleep per night. Poor sleep is linked to a host of health problems, including a weakened immune system and an increased risk of chronic disease. Create a relaxing bedtime routine and a dark, quiet, cool sleeping environment.
- Manage Stress: Chronic stress can negatively affect your physical and mental health. Incorporate stress-management techniques into your day, such as mindfulness, meditation, spending time in nature, or connecting with friends and family.
Taking small, consistent steps to improve your health is the best long-term investment you can make.
The WeCovr Verdict: Is LV= Life Insurance Right for You in 2025?
After a thorough review, LV= undoubtedly remains a strong choice for life insurance, critical illness cover, and income protection in 2025. Its blend of comprehensive cover, market-leading features, and a member-first ethos makes it a provider we confidently recommend to many of our clients.
Key Strengths of LV=:
- Comprehensive Cover: A robust range of products with excellent, clear definitions, particularly for Critical Illness and Income Protection.
- Gold-Standard Income Protection: Their 'Own Occupation' definition provides a reliable and fair safety net.
- Exceptional Added Value: The LV= Doctor Services offer genuine, practical support from day one.
- Trusted Brand: As a mutual with a history spanning over 180 years and consistently high claims payout rates, they are a name you can trust.
- Business Protection Experts: Strong, tax-efficient solutions for company directors and the self-employed.
Potential Considerations:
- While competitive, LV= may not always be the absolute cheapest option for basic term life insurance. Their focus is on providing high-quality cover that represents excellent value, rather than simply being the lowest price.
Ultimately, the 'right' insurer is the one that best matches your unique needs, health profile, and budget. For many people, especially those seeking high-quality critical illness or income protection cover, LV= will be an outstanding choice.
The insurance market is complex, but you don't have to navigate it alone. Our role at WeCovr is to provide expert, independent advice. We compare policies from LV= alongside all other leading UK insurers to ensure you get the protection you need at the best possible price.
Is LV= a good company for life insurance?
Yes, LV= is widely regarded as one of the best life insurance providers in the UK. It consistently receives 5-Star ratings from independent bodies like Defaqto for its comprehensive products. Its status as a mutual, high customer satisfaction scores, and excellent claims payout rates make it a very reliable and trusted choice for life insurance, critical illness cover, and income protection.
What is the claims payout rate for LV=?
LV= has a consistently high claims payout rate. In 2023 (the most recent full-year data), they paid out 97% of all life insurance claims. For critical illness claims, the rate was 92%, and for income protection, it was 95%. These high figures demonstrate their commitment to paying valid claims and supporting their members during difficult times.
Do I need a medical exam to get LV= life insurance?
Not always. For many people, especially if you are young and in good health, LV= can offer cover based solely on the answers you provide in your application form. However, a medical exam, a GP report, or a nurse screening may be required if you are applying for a very high amount of cover, are older, or have pre-existing medical conditions. Full and honest disclosure is always essential.
Can I put my LV= life insurance policy in trust?
Yes, absolutely. Placing your LV= life insurance policy in trust is something we highly recommend for most clients. It is a simple legal arrangement that ensures the policy payout goes directly to your chosen beneficiaries quickly and without needing to go through probate. It can also help to protect the payout from being considered part of your estate for Inheritance Tax purposes. LV= provides standard trust forms to make this process straightforward.
How much does LV= life insurance cost?
The cost of LV= life insurance is highly individual. It depends on several factors, including your age, your health and lifestyle (e.g., whether you smoke), your occupation, the type of cover you choose (e.g., level or decreasing), the amount of cover (sum assured), and the length of the policy term. The best way to get an accurate price is to get a personalised quote. A broker like WeCovr can compare LV='s price against the rest of the market for you.
What's the difference between LV='s standard and enhanced critical illness cover?
The main difference is the number and breadth of conditions covered. LV='s standard Critical Illness Cover protects against major conditions like cancer, heart attack, and stroke (around 50 conditions in total). Their Enhanced cover is more comprehensive, covering over 85 conditions, including many less severe illnesses that may still have a significant impact on your life. The Enhanced policy also typically offers higher payout amounts for children's cover.