Navigating private medical insurance for global teams can be complex. As an FCA-authorised UK broker that has arranged over 900,000 policies, WeCovr helps SMEs find the right cover for their distributed workforce, whether they need UK-only or international plans. This guide breaks down everything you need to know.
Comparison of UK and global policies for startups and global staff
The rise of remote work has transformed the business landscape. UK-based startups and SMEs are no longer confined by geography, hiring the best talent wherever they may be. While this offers incredible flexibility, it presents a significant challenge: how do you provide consistent, high-quality healthcare benefits to a team spread across different countries?
This is where the distinction between domestic UK Private Medical Insurance (PMI) and International Private Medical Insurance (IPMI) becomes critical. They are designed for different needs, and choosing the wrong one can lead to gaps in cover, administrative headaches, and unhappy employees.
For an SME, the decision hinges on the composition of your team:
- UK-Centric Team: If your entire workforce is based in the UK, a standard UK group PMI policy is the most straightforward and cost-effective solution.
- Globally Distributed Team: If you employ staff in multiple countries, you will need a more sophisticated approach, likely involving international health insurance.
Let's explore the fundamental differences.
Key Differences: UK Domestic PMI vs. International PMI (IPMI)
Understanding the core purpose of each policy type is the first step to making an informed decision for your business.
| Feature | UK Domestic PMI | International Private Medical Insurance (IPMI) |
|---|
| Geographical Coverage | Primarily provides access to private healthcare within the UK. Some policies offer limited emergency cover for short overseas trips. | Designed for global cover. Policies can be tailored to cover specific regions (e.g., Europe) or the entire world (often with or without the USA due to high costs). |
| Portability | Policy is tied to the UK. If an employee moves abroad permanently, their cover will cease. | Fully portable. An employee can move between countries within their covered region and retain their insurance, subject to policy terms. |
| Target User | UK residents who want faster access to medical treatment, bypassing potential NHS waiting lists for acute conditions. | Expatriates, digital nomads, and employees of multinational companies living and working outside their home country. |
| Cost | Generally more affordable than IPMI as it covers a single, well-defined healthcare system. | Typically more expensive due to covering multiple healthcare systems, currency fluctuations, and higher-cost medical environments. |
| Regulation | Regulated by UK bodies like the Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA). | Regulation is more complex. The policy may be regulated in the country where it is 'written' (e.g., Malta, Guernsey), and may also be subject to local laws in the employee's country of residence. |
| Scope of Cover | Focused on covering acute conditions. Often includes options for mental health, therapies, and cancer care within the UK's private hospital network. | Often more comprehensive, covering routine care (like check-ups), dental, maternity, and evacuation/repatriation services in addition to inpatient and outpatient treatment. |
Real-Life Example:
Consider 'Innovate Ltd.', a London-based tech startup with 20 employees.
- Scenario A: 18 employees are in the UK, and 2 are on short-term assignments (under 3 months) in Germany. A robust UK PMI plan with a good travel cover extension might suffice.
- Scenario B: 10 employees are in the UK, 5 are permanent hires in Spain, 3 in the USA, and 2 in Singapore. Innovate Ltd. would need an International PMI policy to provide equitable cover for its entire team. A standard UK plan would leave their international staff uninsured.
Understanding the Private Medical Insurance Landscape for Remote Teams
The demand for flexible health cover has surged. Post-pandemic, remote and hybrid working models are no longer a niche perk but a standard expectation. Data from the Office for National Statistics (ONS) shows that in early 2024, a significant portion of the UK's working population reported some form of remote work, a trend that businesses must adapt to.
For SMEs, offering a competitive benefits package is crucial for attracting and retaining top talent. Health insurance consistently ranks as one of the most valued employee benefits. When your team is distributed, a one-size-fits-all approach doesn't work. You need a strategy that respects different local healthcare systems, employee expectations, and regulatory environments.
A well-structured health insurance plan for a distributed team can:
- Enhance Recruitment: Showcases your company as a modern, caring employer.
- Improve Retention: Employees with good health cover feel valued and secure.
- Reduce Sickness Absence: Quick access to diagnostics and treatment gets employees back to health and productivity faster.
- Provide Peace of Mind: Especially for staff living abroad, knowing they have comprehensive medical cover is invaluable.
What Does a Typical UK SME Health Insurance Policy Cover?
If a core part of your team is in the UK, a group PMI policy is the foundation of your benefits package. These policies are designed to work alongside the NHS, giving your employees faster access to treatment for acute conditions.
Key point: An acute condition is a disease, illness, or injury that is likely to respond quickly to treatment and lead to a full recovery.
Here’s a breakdown of what’s typically included:
Core Cover (Usually non-negotiable)
- In-patient and Day-patient Treatment: This covers costs when an employee is admitted to a hospital for a procedure or surgery and requires a bed (even if just for the day). This includes hospital fees, specialist surgeon and anaesthetist fees, and diagnostic tests like MRI and CT scans during their hospital stay.
Optional Add-ons (To enhance the policy)
- Out-patient Cover: This is one of the most popular additions. It covers diagnostic tests and consultations with a specialist that don't require a hospital bed. A comprehensive out-patient limit (e.g., £1,000 or 'unlimited') allows employees to get diagnosed quickly, which is often the biggest hurdle on the NHS.
- Mental Health Cover: With a growing focus on employee wellbeing, this is a vital benefit. It can provide access to counselling, therapy sessions, and psychiatric treatment. NHS waiting lists for mental health services can be extensive, making private cover particularly valuable.
- Therapies Cover: This includes treatments like physiotherapy, osteopathy, and chiropractic care, often with a set limit on the number of sessions. It’s perfect for helping staff recover from sports injuries or musculoskeletal issues, which are common among desk-based workers.
- Dental and Optical Cover: Less common, but can be added to create a fully comprehensive benefits package. This usually contributes towards routine check-ups, treatments, and eyewear.
By working with an expert PMI broker like WeCovr, you can mix and match these options to build a policy that fits your budget and your team's needs perfectly.
Crucial Exclusions: Pre-existing and Chronic Conditions
This is the most important concept to understand about private medical insurance in the UK. Misunderstanding this can lead to rejected claims and frustration.
Standard UK PMI is designed to cover new, unforeseen, acute medical conditions that arise after your policy begins.
It is not designed to cover:
- Chronic Conditions: These are long-term illnesses that cannot be cured but can be managed. Examples include diabetes, asthma, arthritis, and high blood pressure. The NHS provides ongoing management for these conditions. PMI will not cover the routine management of chronic illnesses. However, if a new, acute condition arises as a complication, it may be covered.
- Pre-existing Conditions: These are any medical conditions an employee had before joining the policy. Most SME policies are underwritten on a 'Moratorium' basis.
Understanding Underwriting
Underwriting is how an insurer assesses risk. For SMEs, there are two main types:
- Moratorium (Mori) Underwriting: This is the most common for small groups. Insurers won't ask for any medical history upfront. Instead, they apply a waiting period (usually two years). If an employee needs treatment, the insurer will look at their medical history for the past five years. If they haven't had any symptoms, treatment, or advice for that condition in the two years since joining the policy, it may become eligible for cover. It’s simpler to set up but can create uncertainty at the point of a claim.
- Full Medical Underwriting (FMU): Each employee completes a detailed health questionnaire. The insurer then reviews their medical history and explicitly states what will and will not be covered from the outset. It requires more administration to set up but provides complete clarity for everyone.
For international policies (IPMI), underwriting is almost always on a Full Medical Underwriting basis, and some may offer to cover certain pre-existing conditions, often for a higher premium.
How to Structure a Health Insurance Plan for a Distributed Team
For an SME with staff in the UK and abroad, there are three main strategic approaches.
1. The Single Global Provider Model
You purchase a single group IPMI policy that covers all employees, regardless of location.
- Pros:
- Simplicity: One provider, one renewal date, one point of contact.
- Equity: All employees receive a comparable level of high-quality cover.
- Portability: Ideal for staff who move between company offices in different countries.
- Cons:
- Cost: This is often the most expensive option, as the policy is priced to cover the most expensive potential location (e.g., the USA).
- Potential Overkill: The comprehensive nature of IPMI might be excessive for UK staff who already have the NHS as a safety net.
2. The Multiple Local Policies Model
You arrange separate local health insurance policies in each country where you have staff. A UK PMI policy for UK staff, a Spanish seguro de salud for Spanish staff, and so on.
- Pros:
- Cost-Effective: Policies are tailored to local market rates and healthcare systems.
- Compliance: Ensures each policy is fully compliant with local regulations.
- Cons:
- Administrative Burden: Hugely complex to manage. You'll deal with multiple providers, languages, currencies, and renewal dates.
- Inequity: The quality and level of cover can vary wildly between countries, leading to a 'postcode lottery' for benefits.
3. The Hybrid Model (Core Global + Local Top-ups)
This is often the best-of-both-worlds solution. You implement a foundational IPMI plan for all international staff and a separate, robust UK PMI plan for your UK-based team.
- Pros:
- Balanced Cost: More affordable than a single global plan.
- Tailored Cover: Ensures each group of employees gets the most appropriate type of insurance.
- Reduced Admin (vs. multiple local): You are only dealing with two providers (one for UK, one for international).
- Cons:
- Slightly more complex than a single global plan.
- Requires careful coordination to ensure there are no gaps.
An independent broker is invaluable here. At WeCovr, we specialise in helping SMEs analyse their team's distribution and budget to recommend the most effective structure, whether it's a single plan or a hybrid solution.
Top Considerations for Startups and SMEs When Choosing a Policy
- Scalability: Your startup is going to grow. Choose a provider and a plan that can easily add new employees, both in the UK and internationally, without excessive administration.
- Budget: Be realistic about what you can afford. While comprehensive cover is ideal, a basic plan is better than no plan. You can always enhance it as the company grows. Focus on core in-patient cover first, then add out-patient benefits.
- Administrative Simplicity: As a small business, you don't have a large HR department. Look for insurers with user-friendly online portals for managing membership and claims. This is a key benefit of using a broker—they handle much of the administration for you.
- Employee Experience: How easy is it for your staff to use the insurance? Do they have access to a 24/7 medical helpline? Is there a simple app for making claims? A smooth process is key to the benefit being perceived as valuable.
- Network Access: In the UK, this means which hospital lists are included (some policies restrict you to a local network to save costs). Internationally, it means ensuring the provider has a strong network of clinics and hospitals in the countries where your staff reside.
Beyond Insurance: Integrating Wellness Programmes for Global Teams
Modern health cover is about more than just reacting to illness; it's about proactively supporting employee wellbeing. The best PMI providers now include a wealth of value-added benefits at no extra cost, which are perfect for a remote workforce.
Look for policies that include:
- Digital GP Services: Allows employees to have a video consultation with a GP 24/7, from anywhere in the world. This is a game-changer for remote teams, providing fast access to medical advice.
- Mental Health Support: Beyond formal treatment, this can include access to mindfulness apps, online cognitive behavioural therapy (CBT) courses, and employee assistance programmes (EAPs) offering confidential advice on a range of life issues.
- Wellness and Fitness Discounts: Many insurers partner with gym chains or offer discounts on fitness trackers and wellness apps to encourage a healthy lifestyle.
- Nutritional Support: Access to dietitians and nutrition plans can help employees manage their health proactively.
This is an area where WeCovr adds unique value. In addition to finding the right policy, all our clients receive complimentary access to CalorieHero, our AI-powered calorie and nutrition tracking app. It’s a simple, effective tool to help your team build healthy eating habits, no matter where they are based.
Furthermore, clients who purchase PMI or life insurance through WeCovr can often benefit from exclusive discounts on other essential business and personal insurance policies, helping you consolidate and save.
Cost Factors: What Influences the Price of PMI for Distributed Teams?
The premium for your group scheme will depend on several factors:
- Average Age of Employees: Younger teams are cheaper to insure.
- Location: For UK staff, premiums are higher in central London due to the cost of private hospitals there. For international staff, premiums are dictated by the cost of healthcare in their country of residence (e.g., the USA, Hong Kong, and Switzerland are very expensive).
- Level of Cover: The more comprehensive the plan (e.g., with unlimited out-patient, mental health, and dental), the higher the cost.
- Underwriting Type: Moratorium is standard for SMEs. On larger schemes, different underwriting options can influence price.
- Excess: This is the amount an employee pays towards their claim. A higher excess (e.g., £250) will lower the overall premium for the business.
Example Cost Breakdown
Let's imagine a small tech company with 10 UK-based employees, average age 34.
- A basic plan (in-patient cover only, £250 excess) might start from £35-£50 per employee per month.
- A mid-range plan (adding £1,000 out-patient cover) could be £55-£75 per employee per month.
- A comprehensive plan (unlimited out-patient, therapies, mental health) could be £80-£120+ per employee per month.
For international employees, the costs vary dramatically. Cover for an employee in Spain might be 1.5x the UK cost, while for an employee in the USA, it could be 4-5x the cost or even more. This is why a hybrid approach is often the most sensible financial strategy.
Final Thoughts: Your Partner in Global Health
Arranging private medical insurance for a distributed team may seem daunting, but it is a critical investment in your company's most valuable asset: its people. By understanding the key differences between UK PMI and IPMI, considering the structure of your team, and focusing on a scalable, employee-centric solution, you can build a benefits package that truly stands out.
The complexity of the market—with its myriad of providers, policy options, and underwriting nuances—is precisely why partnering with an independent, expert broker is so effective. We do the heavy lifting, comparing the market to find a solution that is not only cost-effective but perfectly aligned with your company's global ambitions.
Ready to find the perfect health insurance solution for your global team? Our expert advisors at WeCovr are here to help. Get a free, no-obligation quote today and see how we can simplify your search for the best private medical insurance UK.
Does UK PMI cover employees when they travel abroad for work?
Most UK private medical insurance policies offer some level of emergency medical cover for short trips abroad, but this is not their primary purpose. This 'travel cover' is typically limited to emergencies and will not cover routine or planned treatment overseas. For employees who live and work abroad, or who travel extensively, a dedicated International Private Medical Insurance (IPMI) policy is essential to ensure they have adequate cover.
What is the difference between moratorium and full medical underwriting for an SME policy?
Moratorium underwriting is the most common and simplest method for SMEs. No health questions are asked upfront. Instead, the policy automatically excludes treatment for any conditions the employee has experienced in the five years before joining. However, if they go two continuous years on the policy without symptoms, treatment, or advice for that condition, it may become eligible for cover. Full Medical Underwriting (FMU) requires each employee to complete a health declaration. The insurer then provides a definitive list of what is and isn't covered from day one, offering complete clarity but requiring more initial administration.
Is mental health treatment typically included in business PMI?
Basic business PMI policies may not include mental health cover as standard, but it is one of the most popular and important optional add-ons. Most insurers offer different levels of mental health cover, ranging from access to a set number of therapy or counselling sessions to comprehensive cover for psychiatric in-patient treatment. Given the increased focus on employee wellbeing, including robust mental health support is highly recommended and is a key feature that makes a benefits package attractive.
As an employer, do I have to get cover for my staff's pre-existing conditions?
No, standard UK private medical insurance is specifically designed to cover new, acute conditions that arise after the policy starts. It does not cover pre-existing or chronic conditions like diabetes or asthma. This is a fundamental principle of how PMI works in the UK, operating alongside the NHS which provides care for these long-term conditions. For larger corporate schemes (typically 20+ employees), it is sometimes possible to negotiate 'Medical History Disregarded' underwriting, which does cover pre-existing conditions, but this is a specialist option and comes at a significantly higher cost.