As an FCA-authorised expert broker that has arranged over 800,000 policies, WeCovr has a unique insight into the evolving UK healthcare landscape. This guide explores the growing role of private GPs within a robust private medical insurance strategy, offering a clear path to faster, more convenient healthcare access.
Complete guide to private GP services, typical consultation costs, same-day appointments, video consultations, and integration with PMI policies
The way we access primary healthcare in the UK is changing. While the NHS remains the bedrock of our nation's health, increasing numbers of people are exploring private General Practitioner (GP) services for speed, convenience, and control. This comprehensive guide breaks down everything you need to know about private GPs, from costs and appointment types to how they integrate with private medical insurance (PMI).
Understanding the UK Healthcare Landscape: NHS vs. Private GPs
For decades, the local NHS GP surgery has been the first port of call for any health concern. This system, free at the point of use, is a national treasure. However, it is facing unprecedented demand.
According to recent NHS England data, GP practices deliver over 30 million appointments every month. This incredible volume has inevitably led to challenges. Many patients report waiting two weeks or more for a routine appointment, making it difficult to get timely advice for non-urgent but worrying symptoms.
This is where the private sector comes in. It's not about replacing the NHS, but rather supplementing it. Think of it as a "hybrid" approach to your health. You remain registered with your NHS GP for ongoing care and emergencies, but you have the option to use a private GP when you need to be seen quickly.
The primary drivers for choosing a private GP are:
- Speed of Access: The ability to get a same-day or next-day appointment.
- Longer Consultations: More time to discuss your health concerns in detail.
- Convenience: Appointments that fit around your work and life, including evenings and weekends.
- Choice: The option to choose your doctor, perhaps based on gender or a particular interest area.
How Do Private GP Services Work in the UK?
The private GP market is flexible, offering several ways to access care. Understanding these models is the first step to deciding if it's right for you.
1. Pay-As-You-Go (PAYG) Appointments
This is the simplest model. You pay a one-off fee for each consultation, whether it's in-person or online. It's ideal for occasional use, such as getting a second opinion or for a specific concern you want addressed quickly. There are no ongoing commitments.
2. Subscription Models
A growing number of private providers offer monthly or annual subscriptions. These plans often include a set number of GP consultations per year, repeat prescription services, and sometimes even discounts on further tests or screenings. This can be cost-effective for families or individuals who anticipate needing to speak to a GP several times a year.
3. Video Consultations (Telemedicine)
Digital GP services have exploded in popularity. Using a smartphone app or website, you can have a video consultation with a qualified GP from anywhere – your home, the office, or even while travelling. They can provide diagnoses for many common conditions, issue private prescriptions, and write referral letters.
4. In-Person Consultations
For situations requiring a physical examination, in-person appointments remain essential. Private clinics are often modern, comfortable, and designed to provide a calm and unhurried experience. Appointment slots are typically longer than on the NHS, allowing for a more thorough discussion.
Cost Comparison: Private GP Fees vs. NHS (Free) Services
One of the biggest questions is, "How much does it actually cost?" While NHS GP services are funded through taxation and are free at the point of use, private services have clear, upfront costs. The only direct cost in the NHS system for many is the prescription charge in England, which stands at £9.90 per item (as of mid-2024).
Here is a breakdown of typical private GP costs you can expect in 2025. Please note that prices vary based on location (London is often more expensive) and the provider.
Typical Private GP Consultation Costs (2025 Estimates)
| Service | NHS Cost | Typical Private PAYG Cost | Typical Private Subscription Cost |
|---|
| Standard GP Consultation | Free at point of use | £80 – £150 (15-20 mins) | Included in monthly fee (e.g., £20-£50/month) |
| Video GP Consultation | Increasingly free via NHS App | £40 – £80 (10-15 mins) | Often unlimited & included in subscription/PMI |
| Extended Consultation | Rarely available | £200 – £300 (30-45 mins) | May require an extra fee or use multiple 'credits' |
| Home Visit | Available for housebound | £250 – £500+ | Not typically included in standard plans |
| Repeat Prescription Service | £9.90 per item (England) | Admin fee (£15-£30) + full cost of medicine | Often included in subscription + full cost of medicine |
| Referral Letter | Free | Usually included in consultation fee | Usually included in consultation fee |
| Basic Blood Test | Free (if deemed necessary) | £50 – £250+ (cost of test + consultation) | Often discounted or part of a health screen package |
Important Note on "Hidden" Costs: The consultation fee is just the first step. If the private GP recommends further action, you will need to pay for it. This includes:
- Private Prescriptions: You pay the full price of the medication, not the subsidised NHS rate. This can range from a few pounds to hundreds, depending on the drug.
- Diagnostic Tests: Blood tests, urine analysis, swabs, and especially imaging like MRI or CT scans, are all charged separately. An MRI scan, for example, can cost between £400 and £1,500.
- Specialist Fees: The referral letter from the GP is included, but the subsequent consultation with a private specialist is a separate, significant cost.
This is precisely where private medical insurance UK becomes invaluable, as it is designed to cover these expensive downstream costs.
Access and Appointments: The Convenience Factor
The single biggest advantage of private GP services is immediate access. While the NHS aims to provide care based on clinical need, the private sector provides it based on demand.
- NHS Waiting Times: Recent figures from NHS England show that while millions are seen on the same day, a significant portion of patients—often several million each month—wait more than two weeks for an appointment. For a health issue causing anxiety or discomfort, this wait can feel endless.
- Private Same-Day Access: Most private GP providers, especially digital ones, offer appointments within hours, if not minutes. You can often book a slot for your lunch break or after work, minimising disruption to your day.
- Appointment Length: The standard NHS GP appointment is around 10 minutes. This is often just enough time to discuss one issue. Private appointments typically start at 15-20 minutes and can be extended to 30 or even 60 minutes. This extra time allows for a holistic conversation about your health, lifestyle, and any underlying concerns, fostering a more collaborative relationship with your doctor.
Integrating Private GP Services with Your Private Medical Insurance (PMI)
This is a game-changer for many policyholders. Historically, PMI was designed to cover specialist treatment after you received a referral from your NHS GP. The process involved waiting for an NHS GP appointment simply to get the letter that would unlock your private benefits.
Today, the market has evolved. The best PMI providers have adapted by integrating virtual GP services directly into their policies as a core benefit.
How a PMI-Included Virtual GP Service Works
- You Feel Unwell: You develop a new symptom, like persistent back pain or a concerning skin lesion.
- Book a Virtual GP: Instead of calling your NHS surgery, you open your insurer's app (e.g., from Vitality, Bupa, Aviva) and book a video consultation, often available 24/7.
- Consultation & Referral: The virtual GP assesses you. If they believe you need to see a specialist (like a dermatologist or orthopaedic surgeon), they will issue an 'open referral'.
- Authorise and Book Treatment: You send this referral letter to your insurer. They authorise the claim, and you can then book an appointment with a specialist in their network, often within days.
This seamless process bypasses the NHS waiting list entirely, taking you from initial symptom to specialist consultation in a fraction of the time. It is one of the most valuable features of a modern private health cover policy. An expert PMI broker like WeCovr can identify policies with the best-in-class virtual GP services, ensuring you get this powerful benefit.
The Critical Rule: Acute vs. Chronic Conditions
It is vital to understand what PMI is for. Private medical insurance does not cover pre-existing or chronic conditions.
- A Pre-existing Condition is any disease, illness, or injury for which you have had symptoms, medication, or advice before your policy start date.
- A Chronic Condition is one that is long-lasting and cannot be fully cured, such as diabetes, asthma, or high blood pressure. These are managed by the NHS.
PMI is designed to cover new, acute conditions that arise after your policy begins – for example, a hernia requiring surgery, joint pain needing investigation, or cancer requiring treatment.
When Does It Make Sense to Use a Private GP?
A private GP isn't necessary for every sniffle, but it can be incredibly valuable in certain situations.
- When You Need Speed and Reassurance: For a symptom that is causing you anxiety and you can't get an NHS appointment quickly enough. Peace of mind has real value.
- For Ultimate Convenience: If you have a demanding job or family commitments, booking an appointment at 8 PM on a Wednesday via video link is far more practical than taking a morning off work.
- To Get a Second Opinion: If you feel uncertain about an NHS diagnosis or treatment plan, a private GP can offer a fresh perspective without a long wait.
- When You Have Multiple or Complex Issues: A longer private consultation allows you to discuss several health concerns in one go, helping the doctor see the bigger picture.
- For Administrative Tasks: For things not always prioritised by the NHS, like signing private medical forms, fit-to-fly letters, or specific travel vaccinations.
- As a Fast-Track to Your PMI: As explained above, using your insurer's integrated GP service is the quickest way to get a specialist referral and start the private treatment process.
Beyond the Consultation: A Proactive Approach to Wellness
Private healthcare isn't just about reacting to illness; it's also about proactively managing your health. Many private providers and PMI policies actively encourage this.
- Health Screenings: Comprehensive 'MOT' health checks can screen for early signs of common diseases like heart disease, diabetes, and certain cancers.
- Wellness & Lifestyle Support: Leading insurers now reward healthy living. They may offer discounts on gym memberships, fitness trackers, and healthy food. At WeCovr, we support our clients' wellness journey by providing complimentary access to our AI-powered calorie and nutrition tracking app, CalorieHero, helping you make informed decisions about your diet.
- Holistic Health: Good health is built on pillars of good nutrition, regular activity, and sufficient sleep. A longer private GP consultation gives you the space to discuss these lifestyle factors, which are fundamental to preventing illness.
Choosing the Right Private GP or PMI Policy
With so many options, making a choice can feel daunting.
If choosing a standalone private GP service:
- Check they are regulated by the Care Quality Commission (CQC) in England.
- Read online reviews from other patients.
- Ensure their pricing structure is transparent, with no hidden fees.
If choosing a Private Medical Insurance policy:
The complexity is much greater. The level of cover, hospital lists, excess amounts, and underwriting type all have a major impact on the price and quality of your policy.
This is where seeking independent advice is crucial. WeCovr is an FCA-authorised broker with extensive experience in the UK PMI market. Our service is completely free to you. We take the time to understand your needs and budget, then compare policies from the UK's leading insurers to find the perfect fit.
Furthermore, clients who purchase PMI or Life Insurance through WeCovr often receive discounts on other types of insurance, providing even greater value. Our high customer satisfaction ratings reflect our commitment to clear, impartial, and supportive guidance.
Do I need to de-register from my NHS GP to use a private one?
Absolutely not. It is highly recommended that you remain registered with your NHS GP. Using a private GP does not affect your right to use the NHS. Most people use private services as a complement to the NHS, not a replacement. Your NHS GP remains crucial for ongoing care, managing chronic conditions, and emergency situations.
Can a private GP access my NHS medical records?
Generally, a private GP cannot automatically access your full NHS record due to data protection rules. However, with your explicit consent, you can request a copy of your records from your NHS surgery to share with your private doctor. This provides the private GP with a complete medical history, leading to safer and more effective care. Many private GPs will ask you to do this before your first consultation.
Does private medical insurance cover pre-existing conditions?
No, standard UK private medical insurance is specifically designed to cover new, acute conditions that occur after your policy begins. It does not cover pre-existing conditions (illnesses you had before taking out the policy) or chronic conditions (long-term illnesses like asthma or diabetes that require ongoing management). This is the single most important exclusion to understand when buying PMI.
What is an 'open referral' from a private GP?
An open referral is when a GP recommends that you see a type of specialist (e.g., a cardiologist or a gastroenterologist) but does not name a specific consultant. This is common when using a virtual GP included with a private medical insurance policy. It gives you and your insurer the flexibility to choose from any specialist within the insurer's approved hospital network, ensuring you can be seen quickly by a highly-rated expert.
Ready to take control of your healthcare and explore how private medical insurance can provide you with faster access to diagnosis and treatment?
Get your free, no-obligation PMI quote from WeCovr today and let our friendly experts find the perfect policy for your needs.