As an FCA-authorised expert with over 900,000 policies arranged, WeCovr understands the unique challenges facing UK family businesses. This guide explores how private medical insurance (PMI) can protect your most valuable asset—your people—ensuring your company remains healthy, productive, and resilient for generations to come.
Tailored PMI options for family-run companies
Family businesses are the backbone of the UK economy. You operate with a unique blend of personal commitment and professional drive. However, this also means that the health of a single family member or key employee can have a profound impact on the entire operation. Private medical insurance is not just a 'big corporate' perk; it's a strategic tool for continuity, care, and competitiveness in a family-run company.
A Group PMI policy designed for a family business acknowledges this reality. It provides fast access to high-quality private healthcare, helping your team bypass long NHS waiting lists and get back on their feet sooner. This isn't just about providing care for relatives; it's about safeguarding the business itself.
Why Should a Family Business Consider Private Health Insurance?
The health of your team is the health of your business. In a small, close-knit company, the absence of even one person can disrupt workflows, delay projects, and place immense pressure on everyone else. Here are the core reasons why family businesses are increasingly turning to PMI.
- Reduce Sickness Absence: Long waits for NHS treatment can lead to extended periods of absence. According to recent NHS England data, the waiting list for routine treatments stands at over 7.5 million. PMI provides prompt access to diagnosis and treatment, significantly shortening recovery times. This means your key people are back at work faster, minimising disruption.
- Attract and Retain Top Talent: In a competitive job market, a strong benefits package helps you stand out. Offering private health cover shows you value your employees' wellbeing, making your family firm an attractive place to work for skilled professionals, whether they are family members or not.
- Boost Morale and Productivity: When employees feel cared for, they are more likely to be loyal, motivated, and productive. A health insurance plan is a tangible demonstration of your commitment to their health, fostering a positive and supportive workplace culture.
- Protect Key People: Every business has key individuals whose absence would be critical. For a family firm, this could be a founder, a director, or a specialist technician. PMI ensures they receive the fastest possible medical attention, protecting the business's leadership and operational stability.
- Duty of Care: As an employer, you have a duty of care towards your staff. While the NHS provides excellent emergency care, a PMI policy enhances this by offering choice, speed, and comfort for non-urgent conditions.
| Benefit of PMI for a Family Business | The Practical Impact |
|---|
| Speedy Medical Access | Reduces time off work waiting for diagnosis or treatment. |
| Enhanced Employee Benefits | Helps compete with larger corporations for skilled staff. |
| Improved Team Morale | Shows you value your team beyond their professional contribution. |
| Business Continuity | Minimises the operational risk of a key person's long-term illness. |
Understanding the Core of UK Private Medical Insurance (PMI)
Before diving into policy options, it's crucial to understand what private medical insurance is designed to do, and equally, what it is not.
PMI is for Acute Conditions
PMI is designed to cover acute conditions. An acute condition is a disease, illness, or injury that is likely to respond quickly to treatment and lead to a full recovery. Think of conditions like joint pain requiring a hip replacement, cataracts needing surgery, or hernias that can be surgically repaired.
A Critical Point: PMI Does Not Cover Chronic or Pre-existing Conditions
This is the most important rule to understand. Standard UK private health insurance does not cover chronic conditions. A chronic condition is one that is long-lasting and often has no known cure, such as diabetes, asthma, or high blood pressure. These conditions are managed over the long term, usually by your NHS GP.
Furthermore, PMI policies typically exclude pre-existing conditions—any illness or injury you had before the policy start date. We will explore how insurers handle this in the underwriting section below.
What's Typically Covered?
- Private consultations with specialists.
- Diagnostic tests like MRI scans, CT scans, and blood tests.
- In-patient and day-patient treatment in a private hospital.
- Surgery and theatre costs.
- A private room with en-suite facilities.
- Cancer care (often a core feature, but check the level of cover).
What's Typically Excluded?
- Pre-existing conditions.
- Chronic conditions.
- Emergency services (A&E visits are handled by the NHS).
- Normal pregnancy and childbirth.
- Cosmetic surgery (unless for reconstructive purposes after an accident).
- Self-inflicted injuries.
Key PMI Features for Family Businesses to Consider
When building a policy, you'll make several key choices that determine your level of cover and the final premium.
- Group Size: Policies for small businesses can start with as few as two employees. This makes it perfect for a husband-and-wife team, a pair of siblings running a company, or a small firm with a mix of family and non-family staff.
- Level of Cover: You can choose from basic, mid-range, or comprehensive plans.
- Basic: Might only cover in-patient treatment, meaning you'd need an NHS diagnosis first.
- Mid-range: Often includes out-patient consultations and diagnostics up to a certain financial limit.
- Comprehensive: Offers extensive in-patient and out-patient cover, often with higher limits and more therapies included.
- Excess: This is the amount an employee pays towards a claim, similar to car insurance. A higher excess (e.g., £250 or £500) will lower your monthly premiums. You can choose a 'per claim' or 'per policy year' excess.
- Hospital List: Insurers have different tiers of hospitals. A national list is standard, but you can reduce costs by choosing a more restricted local list or increase costs by adding prestigious central London hospitals.
- Out-patient Cover: This is a crucial option. Without it, your employees would need to use the NHS for specialist consultations and diagnostic scans before being approved for private treatment. Adding out-patient cover speeds up the entire process but will increase the premium.
How is a Family Business PMI Policy Different?
While the core product is the same, the decision-making process and priorities for a family business are unique.
- Interpersonal Dynamics: Choosing who to cover can be sensitive. Do you cover only directors? All employees? Just family members? Most insurers require you to define a clear group (e.g., "All Directors," "All Employees") to avoid unfairly selecting individuals. Covering everyone is the simplest and fairest approach.
- Budget Sensitivity: Family firms often run on tighter margins. A PMI broker like WeCovr is invaluable here, as we can scour the market to find a plan that balances comprehensive cover with an affordable premium, often at no extra cost to you.
- Legacy and Long-Term View: You're not just thinking about next quarter; you're thinking about the next generation. A health insurance plan is an investment in the long-term health and stability of the business and the family behind it.
Real-Life Example:
Consider a family-run engineering firm with a father as Managing Director, his daughter as Operations Manager, and ten other employees. The father, a key figure, needs a hip replacement and faces an 18-month NHS wait. With a company PMI policy, he could have the surgery in a private hospital within weeks, ensuring a swift return to leading the business. This same benefit would extend to the other ten employees, making them feel valued and secure.
Navigating the Costs of a Family Business Health Plan
The cost of a group health insurance policy depends on several factors. Understanding them helps you tailor a plan that fits your budget.
Key Factors Influencing Your Premium:
- Average Age of Employees: Younger employees generally mean lower premiums.
- Location: Premiums can be higher in areas with more expensive private hospitals, such as London and the South East.
- Level of Cover: Comprehensive plans with full out-patient cover cost more than basic in-patient-only plans.
- Excess Level: A higher excess reduces the premium.
- Industry: Some manual-labour industries might have slightly higher premiums due to perceived risk, but this is less of a factor for small groups.
Here is a table with illustrative monthly costs for a small business. These are estimates only; your actual quote will depend on your specific circumstances.
| Company Profile | Average Employee Age | Policy Type | Estimated Monthly Premium Per Employee |
|---|
| Tech Start-up (5 employees) | 32 | Mid-Range with £250 Excess | £45 - £60 |
| Local Accountancy Firm (8 employees) | 45 | Comprehensive with £100 Excess | £70 - £95 |
| Family-run Construction Co. (15 employees) | 48 | Mid-Range with £500 Excess | £65 - £80 |
Is Business Health Insurance a Taxable Benefit?
Yes. When a company pays for an employee's private health insurance, it is considered a 'benefit in kind'. This means the employee will have to pay income tax on the value of the premium, and the company will have to pay Class 1A National Insurance contributions. However, the premium itself is usually considered an allowable business expense, so the company can deduct it from its pre-tax profits. Always consult your accountant for advice specific to your business.
Choosing the Right Underwriting Option
Underwriting is how an insurer assesses risk and decides how to handle pre-existing conditions. For small groups, there are two main options.
- Moratorium (MORI) Underwriting: This is the most common type for small businesses. There are no medical questionnaires to fill out. Instead, the insurer applies a blanket exclusion for any condition an employee has had symptoms, treatment, or advice for in the past five years. However, if that employee then goes two full years on the policy without any issues relating to that condition, it may become eligible for cover. It's simple and quick to set up.
- Full Medical Underwriting (FMU): Each employee completes a detailed health questionnaire. The insurer then reviews their medical history and may place specific, permanent exclusions on the policy for any pre-existing conditions. The advantage is clarity from day one—you know exactly what is and isn't covered. It requires more admin upfront but can sometimes result in a lower premium.
Comparison of Underwriting Methods
| Feature | Moratorium (MORI) | Full Medical Underwriting (FMU) |
|---|
| Upfront Process | Quick and easy. No medical forms. | Longer. Requires detailed health questionnaires. |
| Handling of Pre-existing Conditions | Automatically excluded for a set period (usually 5 years). | Assessed individually and may be permanently excluded. |
| Clarity of Cover | Can be ambiguous. Cover depends on a 2-year symptom-free period. | Clear from the start. Exclusions are written on the policy certificate. |
| Best For | Businesses wanting a fast, simple setup. | Businesses wanting absolute clarity and potentially lower premiums. |
For groups of 20+ employees, other options like 'Medical History Disregarded' (MHD) can become available, which offers cover for pre-existing conditions. This is a highly attractive benefit but comes at a significantly higher cost.
The Best PMI Providers in the UK for Small Businesses
The UK market is dominated by a few major providers, each with its own strengths. An independent broker can help you navigate these options to find the best fit.
| Provider | Key Strengths & Focus Areas |
|---|
| Bupa | One of the UK's most recognised health brands. Strong hospital network and a focus on comprehensive cancer care. |
| AXA Health | Known for its flexible policies and strong emphasis on mental health support through its 'Stronger Minds' pathway. |
| Aviva | Offers a wide range of options and a 'BacktoBetter' programme for musculoskeletal issues without needing a GP referral. |
| Vitality | Unique in its focus on wellness and prevention. Rewards employees with discounts and perks for healthy living (e.g., tracking steps, gym visits). |
Choosing the "best" provider depends entirely on your priorities. Do you want the strongest brand? The best mental health support? Or a plan that actively encourages a healthy lifestyle? This is where expert advice is crucial.
Beyond the Basics: Added-Value PMI Benefits
Modern PMI policies offer much more than just hospital treatment. These built-in benefits can provide incredible day-to-day value for your team.
- Digital/Virtual GP Services: 24/7 access to a GP via phone or video call. This is hugely popular, allowing employees to get medical advice, prescriptions, and referrals without taking time off work to visit a surgery.
- Mental Health Support: Most policies now include access to telephone counselling lines or a set number of therapy sessions. This is vital for addressing stress, anxiety, and burnout, which are common in high-pressure business environments.
- Wellness Programmes and Apps: Many insurers provide access to health portals, fitness tracking apps, and discounts on gym memberships. This proactive approach helps your team stay healthy.
- Second Medical Opinion Services: If an employee receives a serious diagnosis, these services allow them to have their case reviewed by a world-leading expert to confirm the diagnosis and treatment plan.
As a WeCovr client, you also get complimentary access to CalorieHero, our AI-powered calorie and nutrition tracking app. This tool empowers your team to make healthier food choices, aligning perfectly with a proactive approach to wellbeing.
A Focus on Wellbeing: More Than Just Insurance
Creating a healthy business culture goes beyond an insurance policy. As a family business leader, you can champion wellbeing in simple, effective ways.
- Encourage Breaks: Promote regular screen breaks and a proper lunch break away from desks. A short walk can boost creativity and reduce stress.
- Healthy Snacks: If you provide office snacks, consider swapping biscuits for fruit and nuts. It's a small change with a big impact.
- Flexible Working: Where possible, offering some flexibility can help your team manage work-life balance, reducing stress and improving focus.
- Lead by Example: Prioritise your own health. When your team sees you taking time for a walk, leaving on time, and openly discussing mental wellbeing, it sets a powerful precedent.
Investing in your team's health pays dividends. A healthy, happy team is a productive and loyal team, which is the ultimate foundation for a successful family business.
How WeCovr Makes Choosing PMI Simple for Your Family Business
Navigating the world of private medical insurance can feel complex, but it doesn't have to be. As an independent, FCA-authorised PMI broker, WeCovr acts as your expert guide.
- We Listen: We start by understanding your business, your budget, and your priorities. Are you focused on mental health? Speedy diagnostics? Keeping costs down?
- We Compare: We use our expertise and market knowledge to compare policies from the UK's leading insurers, finding the plan that offers the best value and cover for your specific needs.
- We Explain: We present the options in a clear, jargon-free way, explaining the pros and cons of each choice so you can make an informed decision with confidence.
- We Support: Our service doesn't end when you buy a policy. We're here to help with renewals, answer questions, and support you if you need to make a claim.
Our advice is provided at no cost to you. We are paid a commission by the insurer you choose, which is already built into the premium. This means you get impartial, expert guidance without any extra fees. Furthermore, clients who purchase PMI or Life Insurance through us may also receive discounts on other types of cover, adding even more value. Our high customer satisfaction ratings reflect our commitment to putting our clients' needs first.
Is private health insurance for my business a taxable benefit?
Yes, in the UK, when a company pays for an employee's private medical insurance, it is treated as a 'benefit in kind'. The employee is liable for income tax on the value of the premium, and the business must pay Class 1A National Insurance contributions on it. However, the premium cost is typically an allowable business expense that can be offset against corporation tax. You should always seek advice from your accountant.
Can I just cover family members in my family business?
Insurers generally require you to define a clear and objective group of employees to be covered, such as 'All Directors' or 'All Full-Time Employees'. This is to prevent 'adverse selection', where you only insure individuals you believe are likely to claim. While you can create a group that only includes family members (e.g., if they are the only directors), you cannot arbitrarily exclude non-family employees who fall into the same defined group. The fairest and simplest method is often to cover all employees.
What is the difference between an acute and a chronic condition for PMI?
This is a critical distinction for private medical insurance in the UK. An acute condition is an illness or injury that is short-term and expected to respond fully to treatment, like a hernia, cataracts, or a joint injury needing surgery. PMI is designed to cover these. A chronic condition is a long-term illness that requires ongoing management rather than a cure, such as diabetes, asthma, or Crohn's disease. Standard PMI policies do not cover the long-term management of chronic conditions.
What happens to the health cover if an employee leaves the business?
When an employee leaves your company, their cover under the group scheme will cease. However, most insurers offer them the option to continue their cover on a personal policy without needing to go through medical underwriting again. This is a valuable benefit, as it allows them to maintain their cover for any new conditions that arose while they were on the company plan.
Ready to protect the health of your family and your business?
Contact WeCovr today for a free, no-obligation quote and discover how affordable a tailored private medical insurance plan can be. Our expert advisors are ready to help you secure the future of your company.