As an FCA-authorised broker that has helped arrange over 800,000 policies, WeCovr provides this definitive guide to family private medical insurance in the UK. We’ll help you understand how to secure the peace of mind that comes with knowing your loved ones can access first-class medical care, precisely when they need it.
WeCovr explains how to protect your whole family with the right PMI policy
Navigating the world of health insurance can feel daunting, especially when the wellbeing of your family is at stake. With NHS waiting lists reaching record levels, more UK families than ever are exploring private medical insurance (PMI) as a way to bypass queues and gain control over their healthcare.
This guide will demystify family health insurance, breaking down the jargon, explaining the costs, and showing you how to find a policy that fits your family's unique needs and budget.
What Exactly is Family Health Insurance?
In simple terms, family health insurance is a single private medical insurance policy that covers you, your partner, and your dependent children. Instead of buying individual policies for each person, a family plan bundles everyone together, which is often more convenient and cost-effective.
The core purpose of PMI is to cover the costs of treatment for acute conditions.
- An acute condition is a disease, illness, or injury that is likely to respond quickly to treatment and lead to a full recovery. Think of things like joint replacements, cataract surgery, or hernia repairs.
Crucial Point: Standard UK private medical insurance is designed for these new, short-term conditions. It does not cover chronic or pre-existing conditions.
- A chronic condition is a long-term illness that cannot be cured, only managed. Examples include diabetes, asthma, and arthritis. These will continue to be managed by the NHS.
- A pre-existing condition is any illness, disease, or injury you had symptoms or treatment for before your policy started.
Understanding this distinction is the most important step in setting the right expectations for what a policy can do for your family.
Why Should You Consider Family PMI in the UK?
While the NHS provides exceptional care, it is currently under immense pressure. The latest figures from NHS England show the waiting list for routine hospital treatment stands at over 7.5 million. For families, this can mean long, anxious waits for children's procedures or for a parent needing surgery.
Here are the primary benefits of having a family private health cover plan:
- Speed of Access: This is the number one reason families opt for PMI. Instead of waiting months, or even over a year on the NHS, you can often see a specialist and begin treatment within weeks.
- Choice and Control: PMI gives you more control over your family's healthcare journey. You can choose the specialist who treats you and the hospital where you receive care. You can also schedule appointments at times that suit your family's busy life.
- Comfort and Privacy: A major benefit is the access to a private room during a hospital stay, rather than a shared ward. This offers a quiet, comfortable environment for recovery, with more flexible visiting hours for family members.
- Access to Specialist Treatments: Some cutting-edge drugs and treatments that are approved by the National Institute for Health and Care Excellence (NICE) may not yet be available on the NHS due to funding decisions. PMI can often provide access to these.
- Peace of Mind: Perhaps the most valuable benefit is the reassurance that comes from knowing you have a plan in place. If a member of your family falls ill, you can focus on their recovery, not on worrying about waiting lists or logistics.
How Does Family Health Insurance Work in Practice?
The process is refreshingly straightforward. Here’s a typical journey from seeing your GP to receiving private treatment:
- Visit Your NHS GP: Your journey always starts with your GP. If you or a family member has a health concern, you see them as usual. The NHS remains your first port of call.
- Get a Referral: If your GP believes you need to see a specialist, they will write you a referral letter. For PMI purposes, it’s best to ask for an 'open referral', which doesn't name a specific specialist. This gives your insurer the most flexibility to help.
- Contact Your Insurer: You call your health insurance provider's claims line. You’ll provide them with the details of your GP's referral.
- Claim Authorisation: The insurer will check that your policy covers the condition. Once approved, they will provide you with a list of approved specialists and hospitals from their network.
- Book Your Appointment: You choose the specialist and hospital that works best for you and book your consultation.
- Treatment and Billing: After your treatment, the hospital and specialists send their invoices directly to your insurance provider. You don’t have to handle any bills, apart from any excess you may have on your policy.
Understanding the Key Parts of a Family PMI Policy
To choose the right policy, you need to understand its building blocks. Insurers let you tailor your plan by mixing and matching different levels of cover.
Core Cover (In-patient and Day-patient)
This is the foundation of every PMI policy. It covers treatment where you are admitted to a hospital bed.
- In-patient: You are admitted to a hospital and stay overnight.
- Day-patient: You are admitted to a hospital for a procedure but do not stay overnight.
Core cover typically includes all hospital charges, specialist fees, and diagnostic tests (like MRI scans) related to your in-patient stay.
Out-patient Cover
This is the most significant optional extra you can add. It covers diagnostic tests and consultations that do not require a hospital admission. For example, seeing a specialist to find out what’s wrong, or follow-up appointments after surgery.
You can usually choose from several levels of out-patient cover:
| Level of Out-patient Cover | What it Typically Includes | Impact on Premium |
|---|
| None | Only diagnosis/tests related to a hospital admission are covered. | Lowest Premium |
| Limited (e.g., £500-£1,500) | Covers consultations and tests up to a set annual limit. | Mid-range Premium |
| Full / Unlimited | No financial limit on out-patient consultations and diagnostics. | Highest Premium |
For families, having some level of out-patient cover is highly recommended as it speeds up the diagnostic process significantly.
Policy Excess
An excess is the amount you agree to pay towards a claim. You can choose the level of excess, typically ranging from £0 to £1,000.
- How it works: If you have a £250 excess and your treatment costs £3,000, you pay the first £250 and your insurer pays the remaining £2,750.
- Impact on cost: A higher excess will lower your monthly premium.
Some policies apply the excess per claim, while others apply it once per policy year. This is a key detail to check.
Hospital List
Insurers have different lists of hospitals where you can receive treatment. The list you choose directly affects your premium.
- Local/Regional List: Includes a good selection of private hospitals across the UK but may exclude expensive central London centres. This is the most affordable option.
- National List: A comprehensive list of hospitals across the UK, sometimes including a selection of London hospitals.
- Premium/London List: Includes all national hospitals plus the top private hospitals in central London (e.g., The Harley Street Clinic, The Cromwell). This is the most expensive option.
Unless you live or work in central London, a national or local list is often sufficient and more cost-effective.
Underwriting: The Health Questions Bit
Underwriting is how an insurer assesses your family's medical history to decide what they will and won't cover. There are two main types for new policies:
- Moratorium Underwriting (The "Wait and See" approach): This is the most popular option as it requires no medical forms. The rule is simple: the policy will automatically exclude any condition a family member has had symptoms of, or treatment for, in the 5 years before the policy start date. However, if that person then goes 2 full years on the policy without any symptoms, treatment, or advice for that condition, it may become eligible for cover.
- Full Medical Underwriting (FMU) (The "Upfront" approach): You will complete a detailed health questionnaire for every family member. The insurer assesses this and then offers you a policy with a clear list of permanent exclusions from day one. It takes more time upfront, but you have complete certainty about what is and isn't covered.
A specialist broker like WeCovr can help you decide which underwriting option is best for your family's circumstances.
How Much Does Family Health Insurance Cost in the UK?
The cost of a family PMI policy varies widely based on several factors. It's impossible to give a single price, but we can provide illustrative examples to give you a clear idea.
Key Factors Influencing Your Premium:
- Ages: The older the family members, the higher the premium.
- Number of Children: Most insurers offer a "child-friendly" pricing structure. Often, you pay for the first child, and any subsequent children are included for free.
- Location: Premiums are higher in London and the South East due to the higher cost of private treatment.
- Level of Cover: A comprehensive plan with full out-patient cover will cost more than a basic in-patient only plan.
- Excess: A higher excess significantly reduces the premium.
- Hospital List: A premium London list is more expensive than a local one.
Illustrative Monthly Premiums for Family Health Insurance (2025)
The following are examples for a non-smoking family living in Manchester. They assume a mid-range policy with a £1,000 out-patient limit and a £250 excess.
| Family Composition | Approximate Monthly Premium |
|---|
| Couple (both aged 35) | £70 – £110 |
| Single Parent (38) + Child (8) | £65 – £100 |
| Couple (both 40) + 1 Child (10) | £95 – £140 |
| Couple (both 42) + 2 Children (12, 8) | £105 – £160 |
Remember: These are guide prices only. The best way to get an accurate figure is to get a personalised quote.
A Look at Top UK Private Health Insurance Providers
The UK PMI market is served by several excellent, well-established insurers. Each has unique strengths and selling points.
| Provider | Key Feature / Unique Selling Point | WeCovr's Take |
|---|
| Aviva | Strong core product with a great reputation for claims service. Often highly competitive on price. | A solid, reliable all-rounder. Their 'Expert Select' hospital process guides you to the best specialists. |
| AXA Health | Excellent mental health pathways and extensive hospital network. Strong focus on comprehensive cover. | A premium provider known for excellent customer service and comprehensive support, especially for mental wellbeing. |
| Bupa | The UK's best-known health insurer. Offers direct access services (no GP referral needed for some conditions). | A trusted brand with a huge network. Their 'Bupa from Home' services and cancer care are market-leading. |
| The Exeter | A Friendly Society known for flexible underwriting and considering some pre-existing conditions. | A great choice for those with some medical history. Their community-rated pricing for older ages is also a plus. |
| Vitality | Unique approach that rewards healthy living with discounts on premiums, shopping, and travel. | The best PMI provider for active families who want to be rewarded for staying healthy. A very engaging and modern approach. |
An independent PMI broker can compare these providers side-by-side to find the perfect match for your family's priorities, whether that's price, rewards, or specific cover options.
More Than Just Treatment: The Rise of Wellness Benefits
Modern private medical insurance is about more than just paying hospital bills. Insurers now include a wealth of benefits designed to keep your family healthy and support your wellbeing.
- 24/7 Digital GP: Most policies now include access to a virtual GP service, often via an app. You can get a video consultation with a doctor anytime, day or night, which is incredibly useful for parents with a sick child in the middle of the night.
- Mental Health Support: Recognising the importance of mental wellbeing, nearly all providers offer support pathways. This can range from telephone counselling lines to covering a set number of face-to-face therapy sessions without needing a GP referral.
- Wellness Programmes: Insurers like Vitality lead the way by actively rewarding you for healthy habits. By tracking your activity, you can earn points that reduce your next year's premium or unlock rewards like free cinema tickets and coffee.
- WeCovr's Exclusive Perks: When you arrange your family health insurance through WeCovr, we provide complimentary access to CalorieHero, our AI-powered diet and calorie tracking app, to support your family's health goals. Furthermore, our clients often receive discounts on other policies, such as life or home insurance.
Practical Tips for Keeping Your Family Healthy and Happy
While insurance provides a safety net, prevention is always the best medicine. Here are a few tips for promoting a healthy lifestyle for your whole family:
- Eat the Rainbow: Encourage a diet rich in a variety of fruits and vegetables. Make healthy food fun by cooking together or creating colourful plates.
- Move Together: Find physical activities the whole family enjoys. It doesn't have to be a formal sport – weekend bike rides, walks in the park, or even a kitchen disco can keep everyone active.
- Prioritise Sleep: Good sleep is vital for physical and mental health, for both children and adults. Establish consistent bedtime routines and create a screen-free wind-down period before bed.
- Stay Hydrated: Ensure everyone, especially active kids, drinks plenty of water throughout the day.
- Don't Skip Check-ups: Continue to use NHS services for routine health and dental check-ups, screenings, and vaccinations.
Why Use a Specialist Broker like WeCovr?
You could go directly to an insurer, but you would only see one set of prices and options. The private medical insurance UK market is complex, and policies are not always easy to compare.
This is where an independent broker adds huge value.
- Expert, Unbiased Advice: We work for you, not the insurer. We know the market inside-out and can explain the subtle but important differences between policies.
- Whole-of-Market Comparison: We compare plans from all the leading insurers to find the one that offers the best value for your specific needs.
- No Extra Cost: Our service is free. We are paid a commission by the insurer you choose, but this doesn't affect the price you pay. You get expert advice without any added cost.
- We Handle the Hassle: From application to claim time, we are here to help. Our high customer satisfaction ratings reflect our commitment to making insurance simple and transparent for our clients.
Protecting your family is the most important job in the world. Family health insurance offers a powerful way to ensure they get the best care possible, right when they need it.
Frequently Asked Questions (FAQs)
Can I add a newborn baby to my family health insurance policy?
Yes, absolutely. Most insurers allow you to add a newborn baby to your policy, often without any medical underwriting, provided you add them within a few months of their birth. Many insurers, as part of their family-friendly pricing, will include a newborn at no extra cost if you already have one child on the policy. It's important to contact your provider or broker as soon as possible after the birth to get them added.
Does family health insurance cover pre-existing or chronic conditions?
Generally, no. Standard private medical insurance in the UK is designed to cover new, acute conditions that arise after your policy begins. It does not cover pre-existing conditions (illnesses you had before joining) or chronic conditions (long-term illnesses like diabetes or asthma that require ongoing management). These will continue to be cared for by the NHS. It is vital to be clear on this point to have the right expectations of your cover.
What happens when my children on the policy become adults?
Dependent children can typically remain on a family policy until their early-to-mid 20s (e.g., up to 21, or 25 if they are in full-time education), though the exact age limit varies by insurer. Once they pass this age, they will need to take out their own individual policy. The good news is that they can usually do this on a 'continuation' basis, meaning they won't have to go through medical underwriting again and will keep the cover they had on the family plan.
How is a broker like WeCovr free for me to use?
Our service is completely free for our clients. We receive a commission from the insurance provider you choose to proceed with. This payment structure is standard across the insurance industry and does not affect the premium you pay. In fact, because we have access to the whole market and expert knowledge, we can often find you a better value policy than you might find going direct. You get impartial, expert advice and support at no extra cost.
Ready to find the right health protection for your family?
Contact the friendly experts at WeCovr today for a free, no-obligation quote. We'll compare the UK's leading insurers to find you the perfect cover at the best price.