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Top PMI Providers for Virtual GP Appointments

Top PMI Providers for Virtual GP Appointments 2026

Finding a timely GP appointment in the UK can feel like a challenge. That's where WeCovr, an FCA-authorised expert broker with over 900,000 policies arranged, steps in. We've analysed the UK's private medical insurance market to reveal which providers offer the best virtual GP services, getting you seen faster.

WeCovr ranks insurers by the speed and availability of their digital doctor services

Waiting weeks for a 10-minute GP slot is a frustration many of us know too well. In a world where you can order groceries to your door in minutes, healthcare is catching up. The solution? Virtual GP services, a cornerstone of modern private medical insurance (PMI).

These digital doctor services allow you to have a video or phone consultation with a qualified GP, often within hours, from the comfort of your own home. But not all services are created equal. Some offer 24/7 access, while others have faster referral pathways.

At WeCovr, our experts have delved into the details of the top UK private health cover providers to see who truly delivers on the promise of fast, accessible digital healthcare. This guide ranks them for you.

Why Virtual GP Services are No Longer Just a ‘Nice-to-Have’

The demand for GP appointments in the UK is at an all-time high. According to the latest NHS Digital data, general practice in England delivered over 30 million appointments in a single recent month, a significant increase on pre-pandemic levels. Despite this incredible effort, many patients still face long waits.

A 2024 survey by The King's Fund highlighted that public satisfaction with GP services has fallen to its lowest level since records began. This isn't a reflection on the quality of our GPs, but the immense pressure the system is under.

This is where private virtual GP services, included with most PMI policies, offer a powerful alternative for non-urgent care.

Key Benefits of a Digital Doctor:

  • Speed: The number one benefit. Instead of waiting days or weeks, you can often speak to a doctor on the same day, sometimes within a couple of hours.
  • Convenience: Have your appointment from home, your office, or even while travelling. No need to take time off work or arrange childcare.
  • Peace of Mind: Quickly address a health concern that's worrying you, whether it’s a child's fever in the middle of the night or a persistent cough.
  • Prescriptions and Referrals: Virtual GPs can issue private prescriptions (which you pay for at the pharmacy) and, crucially, provide open referrals to see a specialist, kick-starting your private treatment journey.
  • Reduces NHS Burden: By using a private GP for routine issues, you free up an NHS appointment for someone who may not have another option.

How We Ranked the Top PMI Providers for Digital GP Services

To provide a clear and fair comparison, we assessed each insurer's virtual GP offering against a set of crucial criteria. Our ranking reflects a blend of speed, functionality, and how well the service integrates into the overall private medical insurance UK journey.

Our Ranking Criteria:

  1. Speed of Access: How quickly can you realistically book and have an appointment? We looked at average wait times for both video and phone consultations.
  2. 24/7 Availability: Is the service available around the clock, including on weekends and bank holidays? This is vital for out-of-hours concerns.
  3. Consultation Type: Do they offer video as standard? Video calls allow a GP to see visible symptoms, making for a more thorough consultation.
  4. In-App Features: We examined the user-friendliness of the app and additional features like prescription ordering, symptom checkers, and secure messaging.
  5. Referral Pathway: How easy is it to get a referral to a specialist? We favour providers that offer "open referrals," giving you more choice over who you see.
  6. Usage Limits: Are consultations unlimited? Most are, but it's a key factor to check.
  7. User Experience (UX): Is the app intuitive and reliable? We considered customer feedback and our own expert evaluation of the digital platforms.

The WeCovr 2025 Rankings: Best Private Health Cover for Virtual GPs

After a comprehensive review, here is our definitive ranking of the best PMI providers for virtual GP services in 2025.

ProviderDigital GP ServiceAvg. Appointment Wait Time24/7 Availability?Open Referrals?WeCovr's Score (out of 10)
VitalityVitality GPWithin 2 hours (video)YesYes9.5
AXA HealthDoctor at HandWithin 4 hoursYesYes9.0
BupaBabylon Digital GPWithin 24 hoursYesYes8.5
AvivaAviva Digital GPSame DayYesYes8.0
The ExeterHealth+ (GP24)Same DayYesYes7.5

Note: Service details are based on information available in late 2024 for the 2025 policy year and are subject to change. Always check the latest policy documents.

A Deeper Dive into Each Provider's Digital Health Offering

The table gives you a snapshot, but the devil is in the detail. Here’s our expert breakdown of what each of the top private health insurance providers offers.

1. Vitality: The Gold Standard for Integrated Health

Digital Service: Vitality GP WeCovr's Expert Take: Vitality wins our top spot for its seamless integration, speed, and comprehensive approach. It’s not just an add-on; it’s a core part of their wellness-focused ecosystem.

Vitality has built its brand around encouraging healthy living, and its virtual GP service is a perfect example of this in action. The service is designed to be your first port of call for any health concern.

Key Features:

  • Lightning-Fast Access: Book a video consultation with a GP, often with slots available within two hours.
  • Unlimited Consultations: You and your family (if on the policy) can use the service as much as you need.
  • Direct Referral and Booking: The integration is superb. A Vitality GP can not only provide an open referral but, in some cases, book you directly into an appointment with a consultant through their Premier Consultant Panel.
  • Prescriptions and More: Get private prescriptions sent to a local pharmacy and access other services like talking therapies without needing a GP referral first.
  • Part of the Wellness Journey: Access to the GP is just one part of the Vitality Programme, which rewards you for staying active with perks like cinema tickets and discounted gym memberships.

2. AXA Health: User-Friendly and Family-Focused

Digital Service: Doctor at Hand (provided by Teladoc Health) WeCovr's Expert Take: AXA Health offers an incredibly polished and reliable service through its partnership with Doctor at Hand. It’s particularly strong for families and those who value a clean, easy-to-use app.

AXA’s proposition is built on trust and quality, and their virtual GP service is no exception. Doctor at Hand is one of the most established platforms in the UK, known for its clinical excellence.

Key Features:

  • Reliable Same-Day Access: While they quote appointments within four hours, availability is generally excellent, and you can almost always be seen the same day.
  • Excellent User Experience: The app is clean, intuitive, and highly rated by users for its stability and ease of booking.
  • Strong for Families: AXA policies often allow you to add your children to the Doctor at Hand service, giving parents invaluable peace of mind.
  • Open Referrals as Standard: If you need to see a specialist, the GP will provide an open referral letter, which you then use to start a claim with AXA. The process is straightforward.
  • Global Reach: As Doctor at Hand is an international service, it's a great option if you travel frequently, as you can often access a UK-registered GP from abroad.

3. Bupa: A Tech-Forward Approach with AI

Digital Service: Babylon Digital GP WeCovr's Expert Take: Bupa’s partnership with digital health giant Babylon brings powerful AI tools to the forefront. It’s an excellent choice for those who are comfortable with technology and want a feature-rich experience.

Bupa's digital offering is more than just GP appointments. It starts with a sophisticated AI Symptom Checker that can help guide you to the right care, whether that's self-care, a GP, or a pharmacist.

Key Features:

  • AI-Powered Triage: Use the 'Symptom Checker' to get an initial assessment before you even book an appointment.
  • 24/7 Appointments: Guaranteed access to a GP around the clock, though you may need to book a day in advance for a convenient daytime slot.
  • Seamless Integration: The Babylon app is deeply integrated with Bupa. Referrals from the digital GP feed directly into your Bupa claims process, making it easy to get authorisation for specialist treatment.
  • Holistic Health Tools: The app often includes features for monitoring your health and mood, aligning with a more preventative approach to healthcare.
  • Trusted Brand: Bupa is one of the most recognised names in UK health insurance, and their digital service is backed by their extensive network of hospitals and consultants.

4. Aviva: Solid, Reliable, and Value-Packed

Digital Service: Aviva Digital GP (provided by Square Health) WeCovr's Expert Take: Aviva provides a robust and dependable virtual GP service that covers all the essential bases. It's a fantastic value-add that is included as standard on all their private health cover policies.

Aviva's focus is on delivering straightforward, high-quality cover, and their digital GP app reflects this. It’s easy to use and does exactly what you need it to: get you in front of a doctor quickly.

Key Features:

  • Same-Day Appointments: You can book up to five video consultations per policy member per year, which is more than enough for most people.
  • NHS Repeat Prescriptions: A standout feature is the ability to order your regular NHS repeat prescriptions via the app for free home delivery, saving you trips to your local surgery.
  • Simple and Effective: The app is no-frills but highly effective. Booking is simple, and getting a referral is a pain-free process.
  • Included as Standard: Unlike some providers where it can be an optional extra, Aviva includes their Digital GP service with every policy, making it great value.

5. The Exeter: The Comprehensive Support Package

Digital Service: Health+ (includes GP24) WeCovr's Expert Take: The Exeter excels by bundling its virtual GP service into a wider support package called Health+. This makes it a brilliant option for those looking for holistic support, including mental and physical health services.

As a friendly society, The Exeter has a strong focus on member wellbeing. Their Health+ app, provided as standard, gives you a single point of access for a range of health needs, not just a GP.

Key Features:

  • 24/7 GP Access: Their GP24 service, provided by HealthHero, offers around-the-clock phone access to a GP, with video consultations available during standard hours.
  • Integrated Health Services: Health+ also includes remote physiotherapy assessments and mental health support, often allowing you to self-refer without seeing a GP first.
  • Second Medical Opinions: The service includes access to a second medical opinion from a UK-based specialist if you have a serious diagnosis and want further advice.
  • Focus on the Self-Employed: The Exeter is particularly popular with the self-employed and professionals, and this comprehensive support package is designed to help you get back on your feet quickly.

Critical Information: What UK Private Medical Insurance Does Not Cover

It is vital to understand that private medical insurance is designed for a specific purpose. It is not a replacement for the NHS but works alongside it. Standard PMI policies in the UK do not cover certain types of conditions.

Pre-existing and Chronic Conditions

This is the most important exclusion to understand.

  • Chronic Conditions: These are illnesses that are long-lasting and can be managed but not cured. Examples include diabetes, asthma, high blood pressure, and Crohn's disease. PMI will not cover the routine management, check-ups, or medication for these conditions.
  • Pre-existing Conditions: This refers to any disease, illness, or injury for which you have experienced symptoms, received medication, or sought advice from a medical professional before your policy start date. For example, if you had knee pain and saw a physio before taking out a policy, that knee would likely be excluded for a set period.

PMI is designed to diagnose and treat new, acute conditions that arise after you join. An acute condition is one that is short-lived and from which you are expected to make a full recovery (e.g., a cataract, a hernia, or joint pain that requires surgery).

Beyond the Virtual GP: Added-Value Services to Look For

Modern PMI is about more than just covering hospital bills. The best policies are evolving into comprehensive health and wellness packages. When comparing providers, look for these valuable extras:

  • Mental Health Support: Many policies now offer a set number of counselling or therapy sessions (both face-to-face and virtual) without needing a GP referral.
  • Digital Physiotherapy: Access to apps and services that provide remote assessments and tailored exercise plans for musculoskeletal issues.
  • Wellness Programmes: Look for rewards and discounts for staying healthy, like Vitality's programme or Aviva's "Get Active" partnerships.
  • Nutrition Advice: Some insurers offer consultations with registered dietitians to help you manage your diet and improve your health.

WeCovr's Exclusive Member Benefits

When you arrange your private medical insurance with WeCovr, you get more than just expert advice. We provide our PMI and Life Insurance clients with exclusive perks, including:

  • Complimentary access to CalorieHero: Our proprietary AI-powered calorie and nutrition tracking app to help you stay on top of your health goals.
  • Discounts on other insurance: Our clients receive preferential rates when they take out other policies with us, such as life or home insurance.

How WeCovr Can Help You Choose the Right PMI Policy

Navigating the private medical insurance UK market can be complex. Each provider has different strengths, weaknesses, and policy details. This is where an independent PMI broker like WeCovr becomes your most valuable asset.

  • We're Independent: We are not tied to any single insurer. Our loyalty is to you, our client. We compare policies from across the market to find the one that truly fits your needs and budget.
  • Our Service is Free: You don't pay us a penny. We receive a commission from the insurer you choose, but this doesn't affect the price you pay.
  • Expert Advice: Our team are specialists in private medical insurance. We understand the jargon, the policy loopholes, and the market trends. We'll explain everything in plain English.
  • High Customer Satisfaction: We pride ourselves on our service, and our high ratings on independent review sites reflect our commitment to helping our clients.

We'll take the time to understand what's important to you—whether it's the fastest virtual GP, comprehensive cancer care, or a specific hospital list—and recommend the perfect private health cover.


Can a virtual GP make a specialist referral on a PMI policy?

Yes, absolutely. This is one of the primary benefits of using a virtual GP service included with your private medical insurance. If the GP believes you need to see a specialist (like a dermatologist, an orthopaedic surgeon, or a cardiologist), they will issue a private referral letter. You then use this letter to open a claim with your insurer, who will authorise the specialist consultation.

Is the virtual GP service included in the price of my private health insurance?

Generally, yes. For most major UK insurers, a virtual GP service is now a standard, value-added benefit included in the core price of your policy. It is designed to be your first point of contact for new health concerns and to act as a gateway to your wider PMI benefits. However, always check the policy details, as a few basic policies may offer it as an optional add-on.

Do I still need to be registered with an NHS GP if I have private medical insurance?

Yes, it is essential. Private medical insurance is designed to complement the NHS, not replace it. You must remain registered with an NHS GP for ongoing care, management of chronic conditions, routine screenings, and emergency services. Your PMI policy is for treating new, acute conditions quickly, while the NHS provides your day-to-day and emergency care.

What happens if I have a pre-existing condition? Can I still get private medical insurance?

Yes, you can still get private medical insurance, but it will not cover your pre-existing conditions, at least not initially. Insurers will apply 'underwriting' to your policy. This is usually done in one of two ways: 'moratorium', where any condition you've had in the last 5 years is automatically excluded for the first 2 years of the policy, or 'full medical underwriting', where you declare your medical history upfront and the insurer lists specific exclusions from the start. A broker can explain which option is best for you.

Ready to skip the queues and get fast access to healthcare for you and your family? The right private medical insurance policy can provide invaluable peace of mind.

Contact the friendly experts at WeCovr today for a free, no-obligation quote and let us find the perfect cover for your needs.


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Why private medical insurance and how does it work?

What is Private Medical Insurance?

Private medical insurance (PMI) is a type of health insurance that provides access to private healthcare services in the UK. It covers the cost of private medical treatment, allowing you to bypass NHS waiting lists and receive faster, more convenient care.

How does it work?

Private medical insurance works by paying for your private healthcare costs. When you need treatment, you can choose to go private and your insurance will cover the costs, subject to your policy terms and conditions. This can include:

• Private consultations with specialists
• Private hospital treatment and surgery
• Diagnostic tests and scans
• Physiotherapy and rehabilitation
• Mental health treatment

Your premium depends on factors like your age, health, occupation, and the level of cover you choose. Most policies offer different levels of cover, from basic to comprehensive, allowing you to tailor the policy to your needs and budget.

Questions to ask yourself regarding private medical insurance

Just ask yourself:
👉 Are you concerned about NHS waiting times for treatment?
👉 Would you prefer to choose your own consultant and hospital?
👉 Do you want faster access to diagnostic tests and scans?
👉 Would you like private hospital accommodation and better food?
👉 Do you want to avoid the stress of NHS waiting lists?

Many people don't realise that private medical insurance is more affordable than they think, especially when you consider the value of faster treatment and better facilities. A great insurance policy can provide peace of mind and ensure you receive the care you need when you need it.

Benefits offered by private medical insurance

Private medical insurance provides numerous benefits that can significantly improve your healthcare experience and outcomes:

Faster Access to Treatment
One of the biggest advantages is avoiding NHS waiting lists. While the NHS provides excellent care, waiting times can be lengthy. With private medical insurance, you can often receive treatment within days or weeks rather than months.

Choice of Consultant and Hospital
You can choose your preferred consultant and hospital, giving you more control over your healthcare journey. This is particularly important for complex treatments where you want a specific specialist.

Better Facilities and Accommodation
Private hospitals typically offer superior facilities, including private rooms, better food, and more comfortable surroundings. This can make your recovery more pleasant and potentially faster.

Advanced Treatments
Private medical insurance often covers treatments and medications not available on the NHS, giving you access to the latest medical advances and technologies.

Mental Health Support
Many policies include comprehensive mental health coverage, providing faster access to therapy and psychiatric care when needed.

Tax Benefits for Business Owners
If you're self-employed or a business owner, private medical insurance premiums can be tax-deductible, making it a cost-effective way to protect your health and your business.

Peace of Mind
Knowing you have access to private healthcare when you need it provides invaluable peace of mind, especially for those with ongoing health conditions or concerns about NHS capacity.

Private medical insurance is particularly valuable for those who want to take control of their healthcare journey and ensure they receive the best possible treatment when they need it most.

Important Fact!

There is no need to wait until the renewal of your current policy.
We can look at a more suitable option mid-term!

Why is it important to get private medical insurance early?

👉 Many people are very thankful that they had their private medical insurance cover in place before running into some serious health issues. Private medical insurance is as important as life insurance for protecting your family's finances.

👉 We insure our cars, houses, and even our phones! Yet our health is the most precious thing we have.

Easily one of the most important insurance purchases an individual or family can make in their lifetime, the decision to buy private medical insurance can be made much simpler with the help of FCA-authorised advisers. They are the specialists who do the searching and analysis helping people choose between various types of private medical insurance policies available in the market, including different levels of cover and policy types most suitable to the client's individual circumstances.

It certainly won't do any harm if you speak with one of our experienced insurance experts who are passionate about advising people on financial matters related to private medical insurance and are keen to provide you with a free consultation.

You can discuss with them in detail what affordable private medical insurance plan for the necessary peace of mind they would recommend! WeCovr works with some of the best advisers in the market.

By tapping the button below, you can book a free call with them in less than 30 seconds right now:

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Any questions?

Life Insurance and Private Medical Insurance cover you for two different purposes, so you will need to assess your needs but may wish to consider holding the two policies. Private Medical Insurance covers you if you get sick or need treatment and want or need to go privately. Life Insurance covers you in the case of death, giving a payout to family/those left behind.

Health insurance covers conditions that develop after your policy starts. Pre-existing conditions are typically not covered, and insurers may exclude related issues. Some policies may cover symptoms of pre-existing conditions under specific circumstances. Always review your policy's exclusions. Coverage for pre-existing medical conditions may be available if you currently hold a medical insurance policy or are transitioning from a company scheme. However, if you have never had medical insurance before or if your policy is not active at the moment, pre-existing conditions will not be covered. This limitation exists because health insurance is primarily intended to protect against unexpected health issues. To simplify, it's akin to getting into a car accident and then trying to obtain insurance coverage afterward to repair the vehicle — insurance companies typically do not cover such claims. Nevertheless, there is an option to gain coverage for pre-existing conditions after a two-year waiting period, subject to specific rules and conditions.

If you prefer to get straight into treatment in the private sector without the long waiting times with the NHS, or you just prefer the private sector anyway, without having to pay it all yourself, then you would need to have Private Medical Insurance to cover it. Sometimes treatments and drugs that are not covered by the NHS can be covered by Private Medical Insurance.

It's free to use WeCovr to find health insurance - we never charge you for quotes. Health or private medical insurance is an investment that can pay for itself the first time you might need medical treatment.

It depends on your personal choice and preferences. If you are prepared to limit yourself to NHS-covered treatments only and can or want to endure long waiting times to get into treatment, then yes, NHS might work for you. Your cover there is free. If you don't want to be exposed to long waiting times or if your treatment is not covered by the NHS, then you would benefit from Private Medical Insurance.

Private Medical Insurance is an important financial product that insurance companies take a lot of care and diligence so speaking to real human beings ensures that they understand your requirements fully so that you can get the right cover.

All of our partners are carefully vetted and authorised by the FCA, which means they are held to the highest standards that the FCA expects from them and treat all customers fairly!

Our revenue comes from commissions paid by the insurance providers when a policy is taken out through us. Essentially, when you choose to secure a policy from one of the providers we work with, they compensate us for facilitating the transaction. It's important to note that this commission does not impact the premium you pay. We remain committed to providing transparent and unbiased quotes to help you find the best insurance options tailored to your needs.

The cost of private health insurance depends on several factors, including your age, location, smoking status, and the type of policy you choose. Your health insurance policy is tailored to your needs, and the cost can vary based on the level of cover you require, such as the amount of excess and specific treatment allowances.

Private health insurance covers you for conditions that arise after your policy begins. You pay a monthly fee and can make claims for private healthcare covered by your policy. One of the main benefits of private healthcare is quicker access to treatment compared to the NHS, along with access to new drugs or specialist treatments.

Most health insurance covers private hospital stays and may include outpatient treatments like scans, tests, or appointments. Policies vary in coverage, and exclusions often include emergency treatment, maternity care, cosmetic surgery, and ongoing conditions present before the policy started.

Unfortunately, you cannot pay extra to have a pre-existing condition covered as part of your health insurance policy. However, you have access to support from a nurse or digital GP. If you have questions about what is covered under your policy, please contact us for clarification.

Your health insurance policy begins once you've selected your policy and set up your payment. After setup, you'll receive your cover documents detailing what is and isn't covered. It's important to review these details carefully as policies differ.

An excess is the amount you contribute towards treatment when you make a claim. Choosing a higher excess can reduce your policy's monthly cost but requires a larger contribution when claiming. WeCovr's experts will offer you flexible excess options depending on your preferences.

To reduce health insurance costs, consider choosing a higher excess, which lowers the monthly premium. However, ensure the plan still meets your needs. Other factors affecting cost include lifestyle choices like smoking and potential savings for couples or family plans.

There is no age limit for taking out health insurance, but age influences the policy's cost. The benefits of health insurance are consistent regardless of age. If you're considering health insurance, you can get a quote from WeCovr's experts regardless of your age.

Let WeCovr's experts do the legwork for you and compare health insurance plans at no cost to you to find the best fit for your needs. Consider individual, couple, or family plans and review coverage details thoroughly before choosing. WeCovr provides transparent information on coverage options for easy comparison.

Yes, you can add your partner (if you live at the same address) or dependents to your policy at any time. The cost of couple's or family health insurance depends on factors like location, age, health, and chosen excess. Contact WeCovr or your insurer for assistance in adding someone to your policy.

While WeCovr's private health insurance plans are tailored for the UK, we offer global health insurance options for those living or working abroad. For holiday coverage, travel insurance is recommended.

Comprehensive cover provides extensive benefits, including full outpatient services such as consultations, diagnostic tests, physiotherapy, and mental health therapies. Our team at WeCovr can assist in understanding the various coverage levels available.

Private health insurance typically does not cover dental treatment. However, WeCovr's experts can guide you to dental insurance policies offered by our partner insurers. Reach out to us to explore these options.

Yes, private health insurance covers cancer treatment from diagnosis through treatment. At WeCovr, we can help you navigate the cancer cover options that suit your needs.

At WeCovr, you have flexibility in adjusting your cover. Speak to our experts within 21 days of receiving your paperwork or at policy renewal to make changes.

Accessing a private GP appointment is fast and convenient with WeCovr's services, available through your digital platform provided under your chosen insurance plan.

Yes, family members on the same policy can potentially have different levels of cover tailored to their individual needs.

WeCovr works with insurers offering a range of cover levels to accommodate different budgets and needs. Our experts can discuss these options with you.

Discovering healthcare facilities and specialists is easy with WeCovr's resources. Contact us for personalised assistance by tapping one of the buttons above or below and filling in a few details for personalised assistance.

Fee-assured consultants provides transparency and no hidden costs for clients.

WeCovr prioritises mental health support with comprehensive coverage and access to specialist advice and services.

Children up to a certain age can be included in your policy, and we offer discounts for family coverage.

Like most health insurance plans, premiums may increase annually due to factors such as age and medical cost inflation.

The cost of health insurance varies based on several factors. Connect with our experts by tapping a button below and get your own personalised quote.

Private health insurance offers quicker access to consultations, treatments, and personalised care compared to the NHS.

Yes, WeCovr's experts can guide you which health insurance plans include coverage for physiotherapy treatments.

Immediate access to certain services like our digital GP app is available upon enrolment.

You can obtain a range of suitable quotes easily by tapping one of the buttons above or below and filling in a few details for personalised assistance.

Health insurance covers new conditions that arise after the policy starts. Pre-existing conditions and certain exclusions may apply.

WeCovr's experts help you arrange health insurance that simplifies access to private healthcare services, including consultations and treatments.

Outpatient cover includes consultations, physiotherapy, and mental health therapies outside hospital admissions.

Yes, you can use your health insurance cover immediately. You have access to a nurse through your helpline and can consult with a GP using the digital GP app. If you need to make a claim right away, we may require a medical report from your GP. Health insurance is designed to cover new conditions that arise after the policy has started.

No, health insurance does not cover A&E (Accident and Emergency) visits. Private hospitals do not typically have the facilities for handling A&E cases. In case of an emergency, please dial 999 or use the NHS emergency services. However, if you require follow-up treatment after an emergency situation, your private medical insurance may be able to assist.

Yes, many insurers offer rewards in leisure, wellbeing, and health. Speak to WeCovr's experts or visit your insurer's website for more details on member rewards.

You may continue your cover or get another own personal policy. If you continue your cover, existing or ongoing medical conditions might be covered depending on the level of cover you choose. Contact our friendly experts to discuss your options and find the right option for you.

You can tap one of the buttons above or below and fill in a quick form to arrange a call with us to discuss your options.

Your cover may be similar but not identical. We will help you find the right level of cover that suits your needs, and ongoing medical conditions may be covered. Contact our friendly advisers to explore all available options.

No, the price won't be the same as before since employers often contribute to the cost of employee cover. Additionally, different cover levels and medical histories may affect the price. Contact WeCovr's experts for detailed information.

You have a few weeks or months from leaving your job to decide to continue with your insurer or change to another one. Your policy may start the day after you left your work policy, and our experts can guide you through other available options.

After leaving your job, contact WeCovr's experts with your leave date to discuss available options.

Yes, ongoing treatment may be covered on your new personal policy, although it could affect the price. Contact our experts for personalised advice on your options.

Details on paying excess fees will be provided when you contact your insurer for treatment authorisation.

No, there is no excess fee for utilising these services.

Excess adjustments can be made at specific intervals during your policy term.

No claims discounts can impact renewal costs based on claims history.

Pre-existing conditions typically aren't covered but can be discussed with our healthcare specialists.

This involves health-related questions before policy enrolment to determine coverage.

Moratorium underwriting simplifies enrolment but may require health disclosures during claims.

Claims may require additional information if under moratorium underwriting.

Pre-existing conditions refer to medical issues existing before policy inception. A pre-existing condition is anything you've previously had medical treatment for, such as diabetes, heart disease, or asthma. Most insurance providers consider any condition you've had symptoms or treatment for in the past five years as pre-existing. Our experts at WeCovr can help you understand how pre-existing conditions affect your policy options.

While some insurance providers automatically renew your private healthcare cover, it's beneficial to compare policies when yours is about to end. This ensures you're still getting the best deal for the coverage you need. Our experts at WeCovr can assist you in finding the right policy for you.

Typically, you must be over 18 to take out your own policy, but minors can usually be included in a family policy. There may also be an upper age limit for private health insurance, and premiums typically increase with age. Our experts at WeCovr can provide guidance on age-related policy aspects.

Paying for health insurance annually often results in savings compared to monthly payments. However, this depends on your insurance provider. For help determining the most cost-effective option, consider consulting our experts at WeCovr.

If your employer offers private health insurance as part of your benefits package, you likely don't need additional cover. However, there may be limits on the cover you receive, and it may not extend to your entire family. Remember, any insurance you get through work only covers you while you're employed there.

If you don't have pre-existing conditions, a medical exam is usually not required. You'll just need to complete a medical history form and select your level of cover. However, if you're older, have a pre-existing condition, or lead an unhealthy lifestyle, a medical exam may be necessary. Our experts at WeCovr can clarify the requirements of different policies.

Many private health insurance providers now offer GP services, either digitally or face-to-face. This means you can often get a private GP appointment quickly, sometimes even on the same day. Our experts at WeCovr can help you find policies that offer GP services.

With private health insurance, you can often secure a GP appointment much quicker than with traditional methods, sometimes even on the same day. Our experts at WeCovr can help you find policies that offer quick GP appointment services.

Inpatient care refers to any treatment requiring a stay in a hospital or clinic for at least one night. Outpatient care refers to treatments or tests that don't require hospital admission, such as minor diagnostic tests or physiotherapy sessions. Our experts at WeCovr can help you understand the different types of care and find a policy that suits your needs.

Private health insurance covers your medical treatment if you fall ill, while critical illness cover provides additional financial help if you develop one of the critical illnesses listed in the policy, such as covering loss of income if you're unable to work. For assistance in understanding the differences and finding the right coverage, consult our experts at WeCovr.

Health insurance policies are designed for cover in the UK. For cover abroad, consider travel insurance for short trips or international health insurance for longer stays or if you have a holiday home overseas. Our experts at WeCovr can guide you in finding the appropriate coverage for your travel needs.

If your employer provides health insurance, it's considered a 'benefit in kind' and is not tax deductible. Your employer should calculate the tax you owe for your health insurance premiums and deduct it from your pay. There are some exceptions for small companies. For more information on tax implications, consider reaching out to our experts at WeCovr.

When you purchase a policy, you choose how much excess you pay, which is your contribution to the cost of treatment if you make a claim. The higher your excess, the lower your premium is likely to be. Our experts at WeCovr can help you understand how excess works and choose the right level for you.

These are two methods of underwriting a health insurance policy, relating to how insurance providers consider your pre-existing medical conditions when you take out cover. For help understanding the differences and choosing the right option for you, consult our experts at WeCovr.

Some private health insurance providers offer a no-claims discount, similar to car insurance. Every year you don't make a claim gives you an extra year of no-claims discount, potentially reducing your premium when you renew. Our experts at WeCovr can help you find policies that offer no-claims discounts.

To find the best health insurance for you, compare various policies to find one that offers the features you need at a price you can afford. Consider your personal circumstances and what you want from your policy. Our experts at WeCovr can assist you in evaluating your options and selecting the right coverage for you.

If you need treatment, a GP referral is not always necessary. However, this depends on how you plan to pay for your treatment. Most hospitals will allow you to book appointments with a consultant without a GP referral if you are paying out-of-pocket. If you have private medical insurance, you'll need to check the terms of your policy to see whether your insurer requires you to consult with a GP first (most insurers do). Some policies offer a direct booking system without a referral for certain conditions, such as counseling for mental health issues.

Yes, you can obtain financing for a loan to cover the cost of surgery. Many private healthcare companies have partnerships with finance companies to allow you to spread the cost of private treatment over time. You could also explore getting an ordinary loan from your bank if this option proves to be more cost-effective for you.

WeCovr has conducted extensive research into the cost of private health insurance in the UK. Click the link to find out more detailed information.

Yes, you can continue to receive treatment through the NHS even if you have private health insurance and have received private treatment in the past. This could be for rehabilitation after private surgery or for treatment that is not covered by your health insurance policy. For example, some cosmetic surgeries may be available through the NHS but are generally not covered by private medical insurance.

This is a difficult question to answer definitively. There are certain services that cannot be obtained privately, such as emergency treatment at an Accident and Emergency (A&E) department. Many NHS consultants also practice privately, so you could potentially see the same consultant regardless of whether you choose private or public healthcare. However, private healthcare typically offers shorter waiting times, guaranteed private rooms, and more relaxed visiting hours. Additionally, you may have access to treatments and drugs that are not routinely available through the NHS.

Yes, you can self-refer to a private specialist without the need for a GP referral. However, the British Medical Association believes that in most cases, it is best practice to start with your GP, as they are familiar with your medical history.

Yes, if you have a health concern and pay for private tests and scans but cannot afford to have private surgery, you should be able to have your test results transferred to an NHS provider for treatment.


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