UK Car Repair Crisis

WeCovr Editorial Team · experienced insurance advisers
Last updated Feb 20, 2026



TL;DR

As experienced insurance specialists who have helped arrange over 900,000 policies, the team at WeCovr has seen first-hand the financial strain UK drivers are under. The current car repair crisis is a primary cause, directly fuelling a staggering rise in motor insurance premiums across the country.

Key takeaways

  • Inflationary Pressures: The Office for National Statistics (ONS) has consistently reported high inflation across the economy, and car parts are no exception. The raw materials needed—steel, aluminium, plastic, and the precious metals in catalytic converters and microchips—have all seen significant price increases.
  • Brexit & Import Delays: New customs checks and administrative hurdles since the UK left the European Union have added both time and cost to importing parts from the continent, a major source for many manufacturers.
  • Energy Costs: The manufacturing of car parts is an energy-intensive process. Global energy price volatility has forced parts manufacturers to pass on their higher operational costs. For example, the cost to produce and paint a single new bumper has risen substantially due to the energy required for moulding and curing.
  • Expertise and Access: WeCovr works with a wide panel of the UK's leading and specialist insurers. Instead of you filling out dozens of forms, we do the hard work for you, searching the market to find the policy that offers the right cover at the most competitive price.
  • Tailored for You: Whether you need private car insurance, van cover for your business, or a comprehensive fleet insurance policy, our experts understand the nuances and can find cover that fits your specific needs.

As experienced insurance specialists who have helped arrange over 900,000 policies, the team at WeCovr has seen first-hand the financial strain UK drivers are under. The current car repair crisis is a primary cause, directly fuelling a staggering rise in motor insurance premiums across the country.

UK Car Repair Crisis

If your recent motor insurance renewal quote made you wince, you are not alone. Across the UK, millions of drivers are facing eye-watering premium hikes, often by hundreds of pounds, even with a perfect driving record. According to the Association of British Insurers (ABI), the average price paid for comprehensive motor insurance has surged by over 25% in the last year alone, reaching record highs.

But this isn't simply insurers chasing profits. It's a direct consequence of a perfect storm brewing in the UK's vehicle repair sector. The cost of fixing a car after an accident has exploded. From the price of a single headlight to the hourly rate for a qualified technician, every element of a repair job has become dramatically more expensive.

This article breaks down the root causes of the UK's car repair crisis, explains exactly how it impacts your insurance premium, and provides a clear, actionable guide for every driver—from private car owners to fleet managers—on how to navigate this challenging landscape and secure the best possible value for your vehicle cover.

The Core of the Crisis: Why Are Garage Bills Skyrocketing?

The days of a simple, inexpensive fix are fading fast. A complex web of economic and logistical factors has pushed the cost of vehicle repairs to an all-time high, creating a ripple effect that ultimately lands on your insurance premium.

The Alarming Surge in Parts Costs

At the heart of the issue is the soaring price of replacement parts. A post-pandemic global supply chain, still fragile and inefficient, struggles to keep up with demand.

  • Inflationary Pressures: The Office for National Statistics (ONS) has consistently reported high inflation across the economy, and car parts are no exception. The raw materials needed—steel, aluminium, plastic, and the precious metals in catalytic converters and microchips—have all seen significant price increases.
  • Brexit & Import Delays: New customs checks and administrative hurdles since the UK left the European Union have added both time and cost to importing parts from the continent, a major source for many manufacturers.
  • Energy Costs: The manufacturing of car parts is an energy-intensive process. Global energy price volatility has forced parts manufacturers to pass on their higher operational costs. For example, the cost to produce and paint a single new bumper has risen substantially due to the energy required for moulding and curing.

The Technician Skills Shortage

You can have all the parts in the world, but they are useless without a skilled technician to fit them. The UK is facing a critical shortage of qualified mechanics, a problem acknowledged by the Institute of the Motor Industry (IMI).

  • An Ageing Workforce: A significant portion of the UK's most experienced mechanics are approaching retirement age, with not enough new apprentices entering the trade to replace them.
  • The EV & ADAS Gap: Modern vehicles, especially Electric Vehicles (EVs) and those with Advanced Driver-Assistance Systems (ADAS), require a completely different skillset. The IMI estimates a significant shortfall in technicians qualified to work safely on high-voltage EV systems. This specialisation means garages must invest heavily in training and equipment, and the technicians who possess these skills can command higher wages.
  • Increased Labour Rates: With demand for skilled labour far outstripping supply, garages have no choice but to increase their hourly labour rates. The ABI reports that garage labour costs have risen by as much as 40% in recent years, a cost that is passed directly to insurers and, subsequently, to policyholders.

The Courtesy Car Conundrum

When your car is off the road for repairs, your insurer often provides a courtesy car. However, this lifeline has become another major cost driver.

  • Longer Repair Times: The parts and labour shortages mean that even straightforward repairs are taking weeks, or sometimes months, longer than they used to. A repair that once took five days might now take three weeks.
  • Higher Daily Hire Costs (illustrative): The cost of hiring a courtesy car has increased in line with the used car market. This means insurers are paying more per day, for a longer period, significantly inflating the total cost of a claim. A typical claim might now include over £1,000 in courtesy car costs alone, before any repair work has even been paid for.

The Tech Revolution: A Double-Edged Sword for Drivers

Modern cars are safer and more efficient than ever before, packed with incredible technology. But this sophistication comes at a steep price when things go wrong. What were once simple mechanical fixes now involve complex electronics and software.

ADAS Calibration: The £150 Windscreen Is a Thing of the Past

Advanced Driver-Assistance Systems (ADAS) are now standard on most new cars. These systems use a network of cameras, radar, and LiDAR sensors to provide features like Autonomous Emergency Braking (AEB), Lane Keep Assist, and Adaptive Cruise Control.

  • The Problem: Many of these crucial sensors are mounted on the windscreen or in bumpers. A minor front-end knock or a simple windscreen chip requiring a replacement is no longer a simple job.
  • The Process: After replacement, the entire ADAS suite must be recalibrated with millimetre precision to ensure it functions correctly. This requires a specialist bay, expensive diagnostic equipment, and a trained technician. Failure to calibrate correctly could be catastrophic, as the safety systems may not work when needed.
  • The Cost (illustrative): This calibration process can add hundreds of pounds to what was once a routine repair, turning a £150 windscreen replacement into a £1,000+ insurance claim.

The EV and Hybrid Challenge

The shift to electric vehicles is accelerating, but the repair infrastructure is struggling to keep pace. EVs present a unique set of challenges that make repairs more expensive and complex.

  • High-Voltage Systems: Technicians must have specialist training (such as IMI TechSafe certification) to work on EV batteries and powertrains, which carry lethal voltages. This limits the number of garages able to carry out repairs.
  • Battery Pack Costs: The battery is the single most expensive component of an EV. Even minor damage to the battery casing in a collision can lead to the entire multi-thousand-pound pack being written off, as repairing individual cells is often not feasible or safe.
  • Fire Risk & Storage: Damaged EV batteries pose a significant fire risk (thermal runaway). They require special handling and must be stored in quarantined areas, adding further logistical costs and complexity for the repairer.
FeatureTraditional Petrol/Diesel CarModern EV/ADAS-Equipped Car
Windscreen ReplacementSimple glass replacement.Glass replacement plus mandatory ADAS camera recalibration.
Bumper ScuffLocalised sanding, filling, and painting.Repair plus recalibration of parking sensors, radar, etc.
Minor CollisionMechanical and body panel repairs.Mechanical/body repairs plus electronic diagnostics and sensor resets.
Underbody DamageRepair to exhaust or chassis components.Potential for catastrophic damage to the high-value battery pack.
Average Repair CostLower, due to simpler parts and labour.Significantly higher, due to specialist skills and parts.

How This Translates to Soaring Motor Insurance Premiums

The business model of insurance is simple: the premiums collected from all policyholders are used to pay for the claims made by a few. When the cost of those claims skyrockets, premiums for everyone must rise to keep the pool of funds solvent.

The Vicious Cycle of Claims Inflation

Insurers are not immune to the cost pressures hitting garages. Every factor discussed above—parts, labour, courtesy cars, technology—contributes to "claims inflation."

  1. Driver has an accident.
  2. A claim is made on their motor insurance UK policy.
  3. The insurer assesses the damage and authorises the repair.
  4. The garage submits an invoice that is 40-50% higher than it would have been two years ago.
  5. The insurer pays this inflated bill.
  6. To cover these higher payouts, the insurer must increase premiums at the next renewal cycle for all its customers.

The ABI has stated that for every £1 collected in premiums, insurers are paying out more than £1 in claims and operating costs, highlighting the unsustainable nature of the current market.

The Rise of the "Total Loss" Write-Off

Insurers must always consider the economics of a repair. If the projected cost of repair approaches the car's current market value (typically around 60-70%), the insurer will declare the vehicle a "total loss" or "write-off."

Because repair costs are now so high, cars with relatively moderate damage are being written off. A three-year-old family hatchback might sustain damage that would have been easily repairable a few years ago. Today, the cost of ADAS calibration, complex headlights (£1,000+ each), and long courtesy car hire can quickly make the repair uneconomical. (illustrative estimate)

When this happens, the insurer must pay the policyholder the car's full pre-accident market value. This is often a larger single payout than a repair would have been in the past, further contributing to overall claims costs.

Navigating the complexities of motor insurance is crucial, especially in the current climate. Understanding the law and your policy's terms can save you from legal trouble and financial loss.

In the United Kingdom, it is a criminal offence to own or drive a vehicle on a public road or in a public place without at least a basic level of motor insurance. This is mandated by the Road Traffic Act 1988. The police have extensive powers to check for uninsured vehicles via the Motor Insurance Database (MID), and penalties include:

  • A fixed penalty of £300 and 6 penalty points on your licence.
  • If the case goes to court, you could face an unlimited fine and be disqualified from driving.
  • The police also have the power to seize, and in some cases, destroy the uninsured vehicle.

Levels of Cover Explained

When you buy car insurance, you typically choose from three main levels.

Level of CoverWhat It CoversWho It's For
Third Party Only (TPO)Covers injury to third parties (e.g., pedestrians, other drivers) and damage to their property. It does not cover any damage to your own vehicle or injuries to you.The absolute legal minimum. Rarely the cheapest option anymore as it's often associated with higher-risk drivers.
Third Party, Fire & Theft (TPFT)Includes everything in TPO, plus it covers your vehicle if it is stolen or damaged by fire.A mid-level option for those with lower-value cars who are concerned about theft or fire but can afford to cover their own accident repair costs.
ComprehensiveIncludes everything in TPFT, and also covers damage to your own vehicle, regardless of who was at fault. It often includes windscreen cover as standard.The highest level of protection. This is the most common type of policy and is often the cheapest, as insurers view drivers who select it as more responsible.

Business and Fleet Insurance Obligations

If you use your vehicle for work purposes beyond commuting to a single, permanent place of work, you need business car insurance. Standard private policies will not cover you. For businesses running multiple vehicles, fleet insurance is the most efficient and cost-effective solution. A specialist broker like WeCovr can arrange bespoke fleet policies that cover a mix of cars, vans, and specialist vehicles under a single policy, simplifying administration and often reducing costs.

Decoding Your Policy: Key Terms You Must Know

To get the best value, you need to speak the language of insurance. Understanding these key terms is vital when comparing quotes.

Your No-Claims Bonus (NCB) or Discount (NCD)

This is a discount you earn for every consecutive year you hold a policy without making a claim. It's one of the most powerful tools for reducing your premium.

  • How it works: Each year without a claim adds to your discount, often up to a maximum of 60-75% after 5-9 years.
  • Making a claim: A single at-fault claim will typically reduce your NCB by two years (e.g., from 5 years down to 3).
  • Protecting your NCB: For an extra fee, you can "protect" your bonus. This allows you to make one or two claims within a set period without your NCB level being reduced, though your overall premium may still increase due to the claim.

Understanding Your Excess

The excess is the amount of money you must contribute towards any claim you make.

  • Compulsory Excess: This is a fixed amount set by the insurer. It is non-negotiable and is often higher for young or inexperienced drivers.
  • Voluntary Excess: This is an amount you agree to pay on top of the compulsory excess. Choosing a higher voluntary excess will usually lower your premium, but you must be certain you can afford to pay the total excess amount if you need to make a claim.

Example:

  • Illustrative estimate: Compulsory Excess: £250
  • Illustrative estimate: Voluntary Excess: £300
  • Illustrative estimate: Total Excess to Pay on a Claim: £550

Optional Extras: Are They Worth It?

Insurers offer a range of add-ons to enhance a comprehensive policy.

  • Motor Legal Protection: Covers legal costs (up to a limit, e.g., £100,000) to help you recover uninsured losses after a non-fault accident, such as your excess, loss of earnings, or personal injury compensation.
  • Guaranteed Courtesy Car: A standard comprehensive policy often provides a small "Class A" courtesy car (e.g., a Fiat 500) only if your car is being repaired at an approved garage and subject to availability. This add-on guarantees you a car, and often a vehicle of a similar size to your own, for the duration of the repair. Given current repair delays, this can be invaluable.
  • Breakdown Cover: Provides roadside assistance if your vehicle breaks down. This is often cheaper to buy as an add-on than as a standalone policy from providers like the AA or RAC.

How Smart Drivers Can Fight Back and Protect Their Wallets

While the market is challenging, you are not powerless. By being proactive and strategic, you can significantly mitigate the impact of rising premiums.

Step 1: Choose Your Next Car Wisely

The car you drive is one of the biggest factors in your insurance premium. Before you buy, do your research.

  • Check the Insurance Group: All cars in the UK are assigned an insurance group from 1 (cheapest) to 50 (most expensive). This is based on factors like performance, security, and the price and availability of parts. A car in group 15 will be substantially cheaper to insure than one in group 35.
  • Consider Repair Costs: Favour cars from manufacturers known for having readily available and reasonably priced parts. A performance German saloon may have higher repair costs than a Japanese or Korean family SUV.
  • Evaluate the Tech: While ADAS is great for safety, be aware that models laden with complex sensors will inevitably be more expensive to insure and repair.

Step 2: Master Your Policy Details for Maximum Savings

Don't just accept the defaults. Tailor your policy to your exact needs.

  • Be Accurate with Mileage: Don't overestimate your annual mileage. If you've switched to hybrid working and now drive 6,000 miles a year instead of 12,000, ensure your policy reflects this. Lower mileage equals lower risk and a lower premium.
  • Review Your Voluntary Excess: If you are a safe driver with a good history and could comfortably afford a higher excess, increasing it from £150 to £400 could save you a meaningful amount on your annual premium.
  • List Drivers Correctly: Only add drivers who use the car regularly. Adding a young, inexperienced driver to your policy will increase the cost significantly. Ensure the main driver is listed as such; falsely claiming someone else is the main user (known as 'fronting') is a form of insurance fraud.

Step 3: Enhance Your Driving Skills and Vehicle Security

Insurers reward lower-risk clients. Prove that you are one.

  • Advanced Driving Courses: Completing a course with an organisation like IAM RoadSmart or the Royal Society for the Prevention of Accidents (RoSPA) can sometimes earn you a discount from certain insurers.
  • Improve Security: For desirable or high-performance cars, fitting an approved Thatcham-category alarm, immobiliser, or tracker can lead to a lower premium. Always check with your insurer which devices they recognise.
  • Park Securely: If you have access to a garage or a private driveway, declare it. A car parked securely overnight is at a much lower risk of theft or damage than one left on the street.

Step 4: The Ultimate Cost-Saving Tool – Compare, Compare, Compare

The single most effective way to combat rising premiums is to shop around every single year. Loyalty rarely pays in the motor insurance market; your renewal price is almost never the best price available.

This is where an independent, FCA-authorised broker like WeCovr becomes your most valuable asset.

  • Expertise and Access: WeCovr works with a wide panel of the UK's leading and specialist insurers. Instead of you filling out dozens of forms, we do the hard work for you, searching the market to find the policy that offers the right cover at the most competitive price.
  • Tailored for You: Whether you need private car insurance, van cover for your business, or a comprehensive fleet insurance policy, our experts understand the nuances and can find cover that fits your specific needs.
  • No Cost to You: Our service is free for our clients. We receive a commission from the insurer you choose, so you get expert, unbiased advice and market access without any extra fees. Plus, clients who purchase motor or life insurance through WeCovr can often benefit from discounts on other insurance products. Our high customer satisfaction ratings reflect our commitment to finding the best car insurance provider for your situation.

The Future Outlook: What's Next for UK Drivers?

The pressures on the motor insurance market are unlikely to disappear overnight. We can expect to see several key trends developing:

  • Growth of Telematics: "Black box" or usage-based insurance, which bases premiums on your actual driving style, speed, and mileage, will become more mainstream, especially for younger drivers.
  • Insurer-Approved Repair Networks: Insurers will increasingly direct claimants towards their own approved network of garages, where they have pre-agreed labour rates and parts arrangements to control costs.
  • Focus on Skills: The motor industry and government will need to collaborate on initiatives to close the technician skills gap, particularly for EVs, to bring long-term stability to repair costs.

Frequently Asked Questions (FAQ)

1. Is motor insurance a legal requirement in the UK? Yes, absolutely. Under the Road Traffic Act 1988, it is a criminal offence to own or use a vehicle on a public road or in a public place without at least Third Party Only insurance. The penalties for being caught without insurance are severe, including heavy fines, penalty points, and potential disqualification from driving.

2. Why has my car insurance gone up so much even though I have not made a claim? Your premium is based on the overall risk across the entire market, not just your individual driving record. The current massive increase in the cost of vehicle repairs—due to expensive parts, a shortage of skilled mechanics, and complex technology like ADAS sensors—means that the average cost of every claim has risen sharply. Insurers have to increase premiums for everyone to cover these higher industry-wide costs.

3. What is the easiest and most effective way to lower my motor insurance premium? The single most effective action you can take is to compare quotes from a wide range of insurers every year before you renew. Never simply accept your current provider's renewal offer. Using an independent, FCA-authorised broker like WeCovr allows you to compare the market quickly and easily, ensuring you find the best value policy for your specific needs at no extra cost.

4. Can WeCovr help with insurance for my business van or a whole fleet of vehicles? Yes. WeCovr is a specialist broker not just for private cars, but also for commercial vehicles. We can arrange competitive standalone van insurance or create a bespoke fleet insurance policy to cover all of your company's cars, vans, and specialist vehicles under one simple, cost-effective plan.


Don't let the car repair crisis dictate what you pay. Take control of your costs today.

[Get your free, no-obligation motor insurance quote from WeCovr now and see how much you could save.]

Sources

  • Department for Transport (DfT): Road safety and transport statistics.
  • DVLA / DVSA: UK vehicle and driving regulatory guidance.
  • Association of British Insurers (ABI): Motor insurance market and claims publications.
  • Financial Conduct Authority (FCA): Insurance conduct and consumer information guidance.
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Any questions?

Yes, car insurance is a legal requirement in the UK if you wish to drive on public roads. At minimum, you need third-party insurance to cover damage or injury you may cause to others. Driving without insurance can result in fines, penalty points, and even disqualification.

There are three main types of car insurance: Third-Party Only (TPO), which covers damage or injury to others; Third-Party, Fire and Theft (TPFT), which adds cover if your car is stolen or damaged by fire; and Comprehensive, which includes cover for damage to your own vehicle as well as others.

A No Claims Discount (NCD), also known as a No Claims Bonus, is a reward for claim-free driving. Each year you don’t make a claim, you build up more discount, which reduces your premium. Some insurers offer the option to protect your NCD for an extra cost.

Car insurance premiums vary depending on your age, driving history, vehicle type, postcode, and level of cover chosen. Adding voluntary excess or fitting security devices may reduce the cost. Speak to WeCovr’s experts for a tailored quote.

The excess is the amount you pay towards a claim. For example, if your excess is £200 and the repair costs £1,000, your insurer pays £800. You can often choose a higher voluntary excess to reduce your premium, but make sure it’s an amount you can afford if you need to claim.

Many comprehensive policies include windscreen cover, which pays for repairs or replacement of your car’s windscreen and windows. Some insurers offer it as an optional extra. Check your policy documents for details.

Some fully comprehensive policies include a 'driving other cars' extension, but this is not always the case. It usually only provides third-party cover. Always check your policy documents or speak to your insurer before driving another vehicle.

Yes, modifications can affect your premium as they may change the risk of theft or accident. You must declare any modifications, from alloy wheels to engine tuning. Failure to do so could invalidate your policy.

If your car is declared a write-off after an accident, your insurer will usually pay the market value of the vehicle at the time of the claim. Some policies may offer new car replacement if your car is under a certain age.

If your car is kept off the road and not being driven, you must make a Statutory Off Road Notification (SORN) to the DVLA. In that case, you don’t need insurance. Without a SORN, your car must still be insured even if not driven.

Telematics or black box insurance involves fitting a device in your car or using an app that tracks your driving behaviour. Safe driving can lead to lower premiums, making it a popular choice for young or new drivers.

Yes, you can usually add additional drivers, such as family members, to your policy. Premiums may increase or decrease depending on the added driver’s age, experience, and driving history.

Most insurers charge interest or admin fees if you choose to pay monthly. Paying annually is typically cheaper overall, but monthly payments can help spread the cost.

Most policies include minimum third-party cover in the EU, but this may change post-Brexit depending on your insurer. Comprehensive cover abroad may require an optional extension or 'green card'. Always check before travelling.

Ways to reduce your premium include: building up a no claims bonus, opting for a higher excess, improving your car’s security, limiting your mileage, and shopping around for the best deal. Our experts at WeCovr can help compare options for you.

Many comprehensive policies include a courtesy car while yours is being repaired by an approved garage. However, this isn’t guaranteed and may not apply if your car is written off or stolen. Check your policy details.

Some policies provide limited cover for personal belongings stolen from or damaged in your car, but exclusions and limits usually apply. High-value items may not be covered. Always check your policy wording.

Guaranteed Asset Protection (GAP) insurance covers the difference between your car’s current market value and the amount you originally paid or owe on finance, in the event of a write-off or theft. It’s particularly useful for new or financed cars.

Car insurance can usually be arranged the same day. Once your payment and details are confirmed, you’ll receive your policy documents and be covered to drive immediately or from your chosen start date.

Yes, all of our insurance partners are FCA-authorised and carefully vetted. WeCovr only works with providers who meet strict standards of fairness, transparency, and customer service.



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