
Navigating the world of private medical insurance (PMI) in the UK can feel daunting, especially when you have a health history. As FCA-authorised experts who have helped arrange over 900,000 policies, our team at WeCovr is here to bring you clarity. This guide demystifies how insurers view pre-existing conditions.
Finding the right private health cover is about understanding the rules of the game. The single most important rule is this: standard UK private medical insurance is designed to cover new, unforeseen, acute medical conditions that arise after your policy begins. It is not designed to cover pre-existing conditions or the ongoing management of chronic illnesses.
However, the way insurers define and handle these conditions varies. Understanding this is the key to finding the best possible policy for your unique circumstances. This guide will walk you through everything you need to know, from the types of underwriting to how the top providers approach your medical history.
In the simplest terms, a pre-existing condition is any disease, illness, or injury for which you have experienced symptoms, received medication, advice, or treatment before the start of your PMI policy.
This definition is broad and includes:
Example: You experienced occasional back pain a year before taking out a policy but never sought treatment. If that back pain flares up after your policy starts, the insurer will almost certainly classify it as a pre-existing condition and exclude cover for its investigation and treatment.
Insurers make a crucial distinction between 'acute' and 'chronic' conditions. This distinction determines what PMI will and will not cover.
| Condition Type | Description | Is it Covered by PMI? | Examples |
|---|---|---|---|
| Acute | A condition that comes on suddenly, has a limited duration, and is expected to be cured with treatment. | Yes. This is what PMI is for. | Appendicitis, a broken bone, a cataract, a hernia, most infections. |
| Chronic | A condition that is long-lasting, has no known cure, and requires ongoing management or monitoring. | No. The long-term management is not covered. | Diabetes, asthma, arthritis, high blood pressure, Crohn's disease, eczema. |
The Grey Area: What about an acute flare-up of a chronic condition? For example, a severe asthma attack that requires hospitalisation. Some policies may cover the cost of stabilising you in a private hospital. However, they will not cover the ongoing management of your asthma, such as inhalers, routine check-ups, or consultant appointments to monitor the condition. The specifics depend entirely on your policy's terms and conditions.
'Underwriting' is the process an insurer uses to evaluate your health and medical history to decide if they can offer you cover and on what terms. For individual private medical insurance in the UK, there are two main types of underwriting. Your choice between them will have a huge impact on how your pre-existing conditions are treated.
This is the most common type of underwriting for new individual PMI policies. It's often quicker to set up because you don't need to complete a full medical questionnaire.
| Pros of Moratorium | Cons of Moratorium |
|---|---|
| ✅ Quick and simple application – no lengthy forms. | ❌ Lack of certainty – you don't know for sure what's covered until you claim. |
| ✅ Possibility of cover – old conditions can become eligible for cover over time. | ❌ Slower claims process – the insurer needs to check your history at the point of claim. |
| ✅ Less intrusive – no need to recall your entire medical history at the start. | ❌ The "rolling" nature – if a condition reoccurs, the two-year clock resets. |
Real-life Example: Sarah had physiotherapy for a sore shoulder 3 years before buying a moratorium policy. For the first two years of her policy, she is symptom-free. In year three, she develops a new, unrelated shoulder pain. Because she has passed the two-year clear period for the original issue, her new shoulder problem will likely be covered (subject to a claims assessment).
With FMU, you provide your full medical history upfront by completing a detailed health questionnaire.
| Pros of Full Medical Underwriting | Cons of Full Medical Underwriting |
|---|---|
| ✅ Total clarity – you know exactly what is and isn't covered from the outset. | ❌ More paperwork – requires filling in a detailed health declaration. |
| ✅ Faster claims process – as exclusions are pre-agreed, there's less investigation needed. | ❌ Exclusions are often permanent – it's rare for an insurer to review an exclusion later. |
| ✅ Potential for negotiation – sometimes a broker can discuss a specific exclusion with the insurer on your behalf. | ❌ Can be a slower application process – the insurer may need to request more medical information. |
| Feature | Moratorium Underwriting | Full Medical Underwriting (FMU) |
|---|---|---|
| Application Process | Fast, no medical questionnaire. | Slower, requires a detailed health questionnaire. |
| Clarity on Cover | Uncertain until a claim is made. | Clear from day one. Exclusions are listed on your certificate. |
| Claims Process | Can be slower as insurer investigates medical history. | Generally faster as cover is pre-defined. |
| Cover for Pre-existing Conditions | Can be covered after a 2-year symptom-free period. | Usually excluded permanently. |
| Best for... | People with minor or no recent medical history who want a quick start. | People who want absolute certainty about their cover, especially if they have a complex medical history. |
While the general rule is "no," there are specific situations where cover for pre-existing conditions might be possible.
Passing the Moratorium Period: As explained above, this is the most common way a pre-existing condition can become eligible for cover on an individual policy. You must complete a continuous 24-month period without symptoms, treatment, or advice for that condition.
Switching Insurers with CPME Underwriting: If you already have a PMI policy, you might be able to switch to a new insurer on a 'Continued Personal Medical Exclusions' (CPME) or 'Switch' basis. This means you carry your original underwriting terms across to the new provider. If your old policy was set to cover a condition after a moratorium, a new insurer may honour that. This is a complex area where advice from a specialist PMI broker like WeCovr is invaluable.
Medical History Disregarded (MHD) Underwriting: This is the 'gold standard' of underwriting, as it ignores your past medical history and covers pre-existing conditions (excluding chronic ones). However, MHD is almost exclusively available only to members of large corporate group schemes. It is extremely rare to find it offered on an individual or small business policy.
All major UK insurers operate on the same principle: they cover new, acute conditions and exclude pre-existing and chronic ones. The key differences lie in their underwriting flexibility, customer service, and the additional benefits they offer.
Here’s how the leading providers compare:
| Provider | Underwriting Options Offered | Typical Approach to Pre-existing Conditions | Key Features & Wellness Benefits |
|---|---|---|---|
| Bupa | Moratorium, Full Medical Underwriting (FMU), Switch (CPME). | Standard moratorium and FMU rules apply. Exclusions are clearly stated on FMU policies. | Strong hospital network, Bupa from Home (remote access to specialists), comprehensive cancer cover. |
| AXA Health | Moratorium, Full Medical Underwriting (FMU), Switch (CPME). | Follows industry-standard practices. Known for clear communication on what is and is not covered. | Doctor@Hand (24/7 online GP), strong mental health support pathway, access to their 'Health Gateway'. |
| Aviva | Moratorium, Full Medical Underwriting (FMU), Switch (CPME). | Standard underwriting. They have a reputation for a straightforward claims process and clear policy documents. | Aviva Digital GP, good cancer cover with options for enhanced treatment, access to the Aviva Line support service. |
| Vitality | Moratorium, Full Medical Underwriting (FMU), Switch (CPME). | Standard underwriting rules, but their model is unique. They focus heavily on rewarding healthy behaviour. | Rewards programme (Apple Watch, cinema tickets, coffee) for staying active. This proactive approach can help members manage their overall health. |
Bupa: As one of the most established names in UK health insurance, Bupa offers robust and comprehensive policies. Their approach to pre-existing conditions is standard, but their extensive network of hospitals and consultants is a major draw. They are a reliable choice for those seeking traditional, high-quality cover.
AXA Health: AXA is a global insurance giant with a strong UK presence. They are known for their customer-centric approach and excellent digital tools, like their Doctor@Hand virtual GP service. Their underwriting is clear and fair, making them a popular choice for families and individuals who value both cover and service.
Aviva: Another household name, Aviva provides dependable and well-structured PMI policies. Their 'Expert Select' hospital option can help manage premiums. For pre-existing conditions, their FMU process is thorough, providing clients with the certainty they need before committing.
Vitality: Vitality has disrupted the market by linking insurance with wellness. While their underwriting on pre-existing conditions is the same as others, their philosophy is different. They actively encourage and reward you for healthy living—tracking activity, eating well, and having regular health checks. For someone with a manageable pre-existing condition, this proactive model can be highly appealing, as it supports your overall wellbeing even if the condition itself isn't covered.
If you have a pre-existing condition, don't be discouraged. A PMI policy can still provide enormous peace of mind and fast access to treatment for any new health concerns you may face. Here’s how to approach it:
Be Honest and Thorough: When applying for a policy with Full Medical Underwriting, disclose everything. Failing to declare a condition, however minor you think it is, can be classed as 'non-disclosure'. In a worst-case scenario, this could lead to your policy being cancelled and your claims denied.
Understand Your NHS Care Pathway: Your PMI policy is designed to work alongside the NHS, not replace it. Your GP remains your first point of contact, and the NHS will continue to provide management for any chronic conditions. PMI gives you a choice for new, eligible conditions.
Focus on Wellness and Prevention: Take control of your health. Many insurers now offer fantastic wellness benefits. Vitality leads the way, but others also provide access to digital GPs, mental health support, and discounts on gym memberships. At WeCovr, we support this by giving our PMI and Life Insurance clients complimentary access to CalorieHero, our AI-powered calorie and nutrition tracking app, to help them achieve their health goals.
Embrace Healthy Habits:
Speak to an Independent Broker: This is the single most effective step you can take. An expert broker, like the team at WeCovr, works for you, not the insurer. We can:
Choosing a PMI policy with a pre-existing condition requires specialist knowledge. At WeCovr, we provide that expertise, simplifying the process and empowering you to make the best choice.
Finding the right health cover is about protecting yourself against the unexpected. While pre-existing conditions are a key consideration, they shouldn't stop you from securing the peace of mind that PMI offers for future health concerns.
Ready to find the right private medical insurance for your needs? Get a free, no-obligation quote from our WeCovr experts today and let us help you navigate your options with confidence.






