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Bupa vs AXA vs Aviva vs Vitality Complete Provider Comparison 2025

Bupa vs AXA vs Aviva vs Vitality Complete Provider...

Choosing the right private medical insurance in the UK can feel like a monumental task. As an FCA-authorised expert broker that has helped arrange over 800,000 policies, WeCovr understands the landscape. This guide cuts through the noise, comparing the UK's four largest providers to help you make a truly informed decision.

Side-by-side comparison of the UK's largest PMI providers covering costs, coverage breadth, hospital networks, claims processes, and customer satisfaction ratings

Navigating the world of private health cover can be complex. With so many options, how do you know which provider offers the best value for your specific needs? This comprehensive 2025 comparison breaks down the offerings of Bupa, AXA, Aviva, and Vitality, the titans of the UK PMI market. We'll delve into everything from the price on your premium to the experience you have when you need to make a claim.

Our goal is to give you the clarity and confidence to choose a policy that protects your health and your finances, whether you're a young professional, a growing family, or planning for a healthy retirement.

Understanding Private Medical Insurance (PMI)

Before we compare the providers, let's quickly clarify what Private Medical Insurance (PMI) is and what it isn't.

In simple terms, PMI is a type of insurance policy designed to cover the costs of private healthcare for acute conditions that arise after you take out the policy. An acute condition is a disease, illness, or injury that is likely to respond quickly to treatment and lead to a full recovery. Think of things like cataracts, joint replacements, or hernia repairs.

With NHS waiting lists for certain elective treatments remaining a significant concern – with the overall list in England standing at several million according to recent NHS England data – PMI offers a valuable alternative. It provides faster access to specialist consultations, diagnostic tests, and treatment in a comfortable, private setting.

The Critical Point: Acute vs. Chronic Conditions

It is absolutely vital to understand that standard UK private medical insurance does not cover chronic conditions. A chronic condition is one that is long-lasting and requires ongoing management, but for which there is no known cure. Examples include diabetes, asthma, high blood pressure, and arthritis.

Likewise, PMI generally excludes pre-existing conditions – any illness or injury you had before your policy began. Some policies may offer to cover them again after a set period (usually two years) provided you have had no symptoms, treatment, or advice for that condition.

Meet the Contenders: Bupa, AXA, Aviva, and Vitality at a Glance

The UK's private health cover market is dominated by four major players, each with a distinct identity and approach.

ProviderFoundedMarket Position & Philosophy
Bupa1947A household name with no shareholders, Bupa reinvests profits into healthcare. Known for comprehensive cover and a strong brand reputation.
AXA Health1940Part of a global insurance giant, AXA is known for its vast hospital network, strong digital tools, and flexible policy options.
Aviva1696 (ancestors)The UK's largest general insurer, Aviva brings a focus on value, clear policy language, and a structured approach to hospital networks.
Vitality1992 (as Discovery)The market disruptor, Vitality's unique model rewards members for healthy living with discounts on their premium and other lifestyle benefits.

Core Coverage Comparison: What's Included as Standard?

All four providers build their policies around a "core" module that covers the most significant medical costs. This is the foundation of your plan, covering treatment when you're admitted to hospital.

Here’s how their standard core cover generally compares:

FeatureBupa (Bupa By You)AXA (Personal Health)Aviva (Healthier Solutions)Vitality (Personal Healthcare)
In-patient & Day-patient TreatmentCovered in fullCovered in fullCovered in fullCovered in full
Basic Cancer CoverCovered in full (for eligible treatment after diagnosis)Covered in full (for eligible treatment after diagnosis)Covered in full (for eligible treatment after diagnosis)Covered in full (for eligible treatment after diagnosis)
Digital GP AccessYes (24/7 access)Yes (Doctor at Hand, 24/7)Yes (24/7 access via Aviva Digital GP app)Yes (24/7 video consultations)
Mental Health Support (basic)Yes (support for up to 28 days as in-patient)Yes (limited cover as standard, option to enhance)Yes (some support as standard, full cover is an add-on)Yes (talking therapies and some in-patient cover included)
NHS Cash BenefitYes (if you choose to use the NHS for eligible in-patient treatment)YesYesYes

Key Terms Explained:

  • In-patient: Treatment that requires you to be admitted to a hospital bed overnight.
  • Day-patient: Treatment that requires a hospital bed for the day, but you don't stay overnight (e.g., minor surgery).
  • NHS Cash Benefit: A fixed amount paid to you by the insurer for each night you spend in an NHS hospital for treatment that would have been covered by your policy.

While the core offerings look similar, the devil is in the detail, particularly concerning the limits and specific terms for cancer and mental health cover. Comprehensive cover for these is almost always an optional extra.

Optional Extras and Add-ons: Customising Your Policy

The real difference between policies often lies in the optional extras you choose. These allow you to tailor your cover to your personal needs and budget.

Here are the most common add-ons and how the providers approach them:

Add-onBupaAXAAvivaVitality
Out-patient CoverChoice of limits (e.g., £500, £1,000, or unlimited) for consultations and diagnostics.Various levels, from diagnostics-only to comprehensive consultations and tests.Standard or unlimited options for diagnostics, consultations, and therapies.Full cover or limited options. Diagnostics like MRI/CT scans are often included in core cover.
Therapies CoverOptional add-on. Includes physiotherapy, osteopathy, chiropractic treatment.Optional add-on, often bundled with out-patient cover.Optional add-on. Covers physiotherapy, osteopathy, and more.Included as standard up to a certain limit, promoting proactive health.
Comprehensive Cancer CoverYes, a highly-rated, extensive add-on covering more treatments and monitoring.Yes, a comprehensive option covering advanced therapies and ongoing care.Yes, the "Expert Cancer Cover" add-on is extensive and well-regarded.Yes, advanced cancer cover includes access to a wider range of drugs and treatments.
Mental Health CoverYes, comprehensive add-on for extensive out-patient and in-patient support.Yes, a key focus with a comprehensive upgrade for more therapy and psychiatrist visits.Yes, a dedicated mental health upgrade for broader access to treatment.Yes, a comprehensive mental health option is available.
Dental & Optical CoverYes, as a separate cashback benefit.Yes, an optional routine dental, optical, and hearing benefit.Yes, an optional add-on for routine dental and optical costs.Yes, an optional cashback plan for dental, optical, and hearing.
Travel CoverYes, an optional add-on for European or worldwide travel.Yes, a separate travel insurance policy can be added.Yes, travel cover can be added as an option.No, travel cover is not integrated into their PMI policies.

Choosing the right add-ons is where expert advice from a PMI broker like WeCovr becomes invaluable. We can help you understand which options offer the best value for money based on your personal health history and priorities.

The Cost of Cover: A 2025 Price Comparison

The price of private medical insurance varies significantly based on several key factors:

  1. Age: Premiums increase as you get older.
  2. Location: Treatment costs are higher in certain areas, particularly London and the South East, which affects your premium.
  3. Level of Cover: A basic core policy is much cheaper than a comprehensive one with multiple add-ons.
  4. Excess: This is the amount you agree to pay towards a claim. A higher excess (e.g., £500) will lower your monthly premium.
  5. Hospital List: Choosing a more limited hospital network will reduce your costs.
  6. Underwriting: The method used to assess your medical history. "Moratorium" is most common, while "Full Medical Underwriting" requires you to declare your history upfront.

To give you an idea of costs, here is an illustrative table of monthly premiums for 2025.

Important: These are example prices only. Your actual quote will depend on your unique circumstances.

ProfileBupaAXAAvivaVitality
30-year-old, Manchester, Mid-level cover, £250 excess£55£52£48£45 (before rewards)
45-year-old, Bristol, Comprehensive cover, £100 excess£110£105£98£95 (before rewards)
Family of 4 (40, 38, 10, 8), London, Core cover, £500 excess£180£175£165£155 (before rewards)

As you can see, Aviva often appears as a very competitive option on price, while Vitality's premiums can become even more attractive if you engage with their wellness programme. Bupa and AXA often position themselves as premium brands, with prices reflecting their comprehensive service and brand trust.

Hospital Networks: Where Can You Be Treated?

Your choice of hospital network has a direct impact on both your premium and your access to care. Providers tier their networks to manage costs.

ProviderKey Network OptionsDescription
BupaEssential Access: A curated list of partnership hospitals.
Extended Choice: A wider network, including some central London hospitals.
Bupa-recognised hospitals
Bupa has its own network of facilities and partnerships. Choosing the 'Essential Access' list significantly reduces your premium.
AXAHealth for You: A broad national network of private hospitals and clinics.
Directory of Hospitals: You can choose to include or exclude central London hospitals.
AXA's standard network is extensive. The main choice is whether to include the pricier London hospitals.
AvivaKey: A good value network of quality hospitals, excluding some high-cost city-centre locations.
Expert Select: A guided option where Aviva recommends a specialist from a select network.
Extended: Their most comprehensive list.
Aviva's "Key" network is a popular choice for balancing cost and access. Their "Expert Select" option is an interesting innovation to manage costs while ensuring quality.
VitalityCountrywide: A broad national network.
London Care: Adds a selection of top London hospitals.
Consultant Select: A guided option where Vitality helps you choose a consultant, often leading to premium discounts.
Similar to Aviva, Vitality offers a guided "Consultant Select" pathway that can reduce costs and is a core part of their value proposition.

When choosing a network, consider where you live and work. Is it important to have access to a specific hospital near you? Or are you happy to travel to a hospital from a more restricted list to save money?

The Claims Process: Getting Your Treatment Authorised

A policy is only as good as the claims service that backs it. When you're unwell, you need the process to be smooth, fast, and stress-free.

Here’s a simplified overview of the typical claims journey:

  1. See your GP: You get a referral to a specialist (unless your policy has a direct access feature).
  2. Contact your insurer: You call them or use their app to get the consultation and any subsequent tests or treatment pre-authorised.
  3. Get your authorisation number: The insurer confirms the treatment is covered and provides a number.
  4. Receive treatment: You attend your appointment or are admitted to hospital.
  5. Insurer pays the bill: The hospital bills your insurer directly (you only pay your chosen excess).

All four providers have invested heavily in digital claims, with slick mobile apps and online portals.

  • Bupa is known for its well-regarded telephone support and growing digital services, including direct access pathways for some conditions like cancer and mental health, which can bypass the need for a GP referral.
  • AXA's 'Health for You' app is a central hub for managing your policy, finding specialists, and making claims. Their large support team is also accessible by phone.
  • Aviva focuses on a clear, guided process. Their "Expert Select" hospital option simplifies the choice of specialist for the member, as Aviva provides a shortlist of pre-vetted experts.
  • Vitality integrates its claims process into its member app, making it easy to get authorisation. Their "Consultant Select" tool is also a key part of the journey for many members.

Customer Satisfaction and Service Ratings (2025 Data)

Independent ratings provide a valuable, unbiased view of how providers perform in the real world. We've compiled data from reputable sources like Defaqto and Fairer Finance to give you a snapshot of customer sentiment.

  • Defaqto rates the quality and comprehensiveness of a policy's features, with 5 Stars being the highest rating.
  • Fairer Finance surveys thousands of customers to rate providers on claims handling, complaints performance, and transparency.
  • Trustpilot provides a general customer service score based on user reviews.
ProviderDefaqto Star Rating (Comprehensive Policies)Fairer Finance Customer Experience Score (Health Insurance)Trustpilot Score (out of 5)
Bupa★★★★★Consistently high scores (often Gold Ribbon winner)4.2
AXA★★★★★Consistently high scores (often Gold Ribbon winner)4.3
Aviva★★★★★Good scores, noted for value and clarity4.5
Vitality★★★★★Good scores, with praise for rewards but some complexity noted4.1

(Note: Scores are illustrative based on recent trends and are subject to change. Always check the latest ratings when making a decision.)

These ratings show that all four providers offer high-quality products. Bupa and AXA often lead in overall customer experience metrics, while Aviva scores very highly on Trustpilot, suggesting strong general customer service. Vitality performs well, though some reviews mention the complexity of its rewards programme.

As a broker, WeCovr consistently receives high praise for our clear, impartial advice and dedicated support, helping clients navigate these providers with ease.

Unique Features and Wellness Benefits

Beyond core medical cover, providers compete by offering value-added benefits that can improve your overall health and well-being.

Vitality: The Rewards King

Vitality is in a league of its own here. Its entire philosophy is built around "shared value" – what's good for your health is good for their business.

  • Active Rewards: Earn points for tracking your steps, workouts, and sleep.
  • Big-name Partners: Points translate into real-world benefits like weekly coffees from Caffè Nero, cinema tickets from Vue or Odeon, and significant discounts on an Apple Watch, Waitrose shopping, and British Airways flights.
  • Premium Discounts: The more active you are, the lower your premium can be at renewal. This can lead to substantial long-term savings for engaged members.

Bupa: Brand Trust and Direct Access

Bupa leverages its deep healthcare expertise to offer a trusted and streamlined service.

  • Direct Access: For certain symptoms (e.g., cancer, mental health, muscular issues), you can call Bupa directly without a GP referral, speeding up your path to diagnosis.
  • Bupa Cromwell Hospital: Ownership of a world-class private hospital in London.
  • Anytime HealthLine: A 24/7 nurse advice line for any health concern, not just for making a claim.

AXA Health: Digital Innovation

AXA excels with its powerful suite of digital tools designed for convenience.

  • Doctor at Hand: A 24/7 digital GP service provided by Doctor Care Anywhere, offering video consultations and private prescriptions. This is one of the most established and well-integrated services on the market.
  • Strong Mental Health Pathway: A clear and well-supported process for accessing mental health treatment, from initial assessment to therapy.
  • Health for You App: An intuitive app for managing your policy, making claims, and accessing health information.

Aviva: Value and Simplicity

Aviva's strength lies in its combination of a trusted brand, competitive pricing, and clear, straightforward products.

  • Aviva Digital GP: Their app, powered by Square Health, provides 24/7 GP access.
  • Get Active: Offers discounts on gym memberships, fitness trackers and other health and wellbeing services at over 3,000 UK health and fitness clubs.
  • Focus on Value: Aviva's "Key" hospital network is a standout feature for those looking to manage costs without significantly compromising on quality.

The WeCovr Advantage: Extra Benefits for Our Clients

When you arrange your policy through WeCovr, you get more than just expert advice. Our clients receive:

  • Complimentary access to CalorieHero: Our proprietary AI-powered calorie and nutrition tracking app to support your health goals.
  • Exclusive Discounts: You'll be eligible for discounts on other insurance policies you take out with us, such as life or income protection insurance, providing even greater value.

Making the Right Choice: Which Provider is Best for You?

There's no single "best" provider. The right choice depends entirely on you. Here's a quick summary to guide your thinking:

  • Choose Bupa if: You value brand heritage, trust, and comprehensive cover, and the idea of direct access for certain conditions appeals to you.
  • Choose AXA if: You want a top-tier digital experience, a vast hospital network, and strong, well-structured mental health support.
  • Choose Aviva if: Your primary concern is getting great value for money from a major, trusted brand, and you're happy with a slightly more streamlined hospital network.
  • Choose Vitality if: You are an active individual or family who will be motivated by tangible rewards for staying healthy, and you're excited by the prospect of lowering your premium through your lifestyle.

The best way to find the perfect fit is to compare personalised quotes that reflect your age, location, and desired cover level. An independent broker can do this for you, saving you time and money.


Do I need to declare my pre-existing medical conditions?

Yes, you must be honest about your medical history. Standard UK private medical insurance is designed for new, acute conditions that arise after your policy starts. It does not cover pre-existing or chronic conditions. When you apply, you'll either complete a full medical questionnaire or be placed on a "moratorium" basis, where conditions from the last 5 years are automatically excluded for a set period (usually 2 years).

Can I add my family to my private health insurance policy?

Absolutely. All four major providers—Bupa, AXA, Aviva, and Vitality—make it easy to add your partner and children to your policy. Family policies can often be more cost-effective than taking out individual plans for everyone. Some providers, like Vitality, even offer benefits and rewards that the whole family can enjoy together.

Why should I use a PMI broker like WeCovr instead of going directly to an insurer?

Using an expert, independent broker like WeCovr costs you nothing, but offers significant advantages. We compare the entire market to find the policy that truly fits your needs and budget, not just the options from one provider. Our experts explain the complex jargon, help tailor your cover with the right add-ons, and can often find prices that aren't available to the public. We provide impartial advice and support you for the life of your policy.

Ready to find the right health cover for you and your family? The expert team at WeCovr is here to help. Get a free, no-obligation quote today and let us compare the UK's best PMI providers for you.


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Why private medical insurance and how does it work?

What is Private Medical Insurance?

Private medical insurance (PMI) is a type of health insurance that provides access to private healthcare services in the UK. It covers the cost of private medical treatment, allowing you to bypass NHS waiting lists and receive faster, more convenient care.

How does it work?

Private medical insurance works by paying for your private healthcare costs. When you need treatment, you can choose to go private and your insurance will cover the costs, subject to your policy terms and conditions. This can include:

• Private consultations with specialists
• Private hospital treatment and surgery
• Diagnostic tests and scans
• Physiotherapy and rehabilitation
• Mental health treatment

Your premium depends on factors like your age, health, occupation, and the level of cover you choose. Most policies offer different levels of cover, from basic to comprehensive, allowing you to tailor the policy to your needs and budget.

Questions to ask yourself regarding private medical insurance

Just ask yourself:
👉 Are you concerned about NHS waiting times for treatment?
👉 Would you prefer to choose your own consultant and hospital?
👉 Do you want faster access to diagnostic tests and scans?
👉 Would you like private hospital accommodation and better food?
👉 Do you want to avoid the stress of NHS waiting lists?

Many people don't realise that private medical insurance is more affordable than they think, especially when you consider the value of faster treatment and better facilities. A great insurance policy can provide peace of mind and ensure you receive the care you need when you need it.

Benefits offered by private medical insurance

Private medical insurance provides numerous benefits that can significantly improve your healthcare experience and outcomes:

Faster Access to Treatment
One of the biggest advantages is avoiding NHS waiting lists. While the NHS provides excellent care, waiting times can be lengthy. With private medical insurance, you can often receive treatment within days or weeks rather than months.

Choice of Consultant and Hospital
You can choose your preferred consultant and hospital, giving you more control over your healthcare journey. This is particularly important for complex treatments where you want a specific specialist.

Better Facilities and Accommodation
Private hospitals typically offer superior facilities, including private rooms, better food, and more comfortable surroundings. This can make your recovery more pleasant and potentially faster.

Advanced Treatments
Private medical insurance often covers treatments and medications not available on the NHS, giving you access to the latest medical advances and technologies.

Mental Health Support
Many policies include comprehensive mental health coverage, providing faster access to therapy and psychiatric care when needed.

Tax Benefits for Business Owners
If you're self-employed or a business owner, private medical insurance premiums can be tax-deductible, making it a cost-effective way to protect your health and your business.

Peace of Mind
Knowing you have access to private healthcare when you need it provides invaluable peace of mind, especially for those with ongoing health conditions or concerns about NHS capacity.

Private medical insurance is particularly valuable for those who want to take control of their healthcare journey and ensure they receive the best possible treatment when they need it most.

Important Fact!

There is no need to wait until the renewal of your current policy.
We can look at a more suitable option mid-term!

Why is it important to get private medical insurance early?

👉 Many people are very thankful that they had their private medical insurance cover in place before running into some serious health issues. Private medical insurance is as important as life insurance for protecting your family's finances.

👉 We insure our cars, houses, and even our phones! Yet our health is the most precious thing we have.

Easily one of the most important insurance purchases an individual or family can make in their lifetime, the decision to buy private medical insurance can be made much simpler with the help of FCA-authorised advisers. They are the specialists who do the searching and analysis helping people choose between various types of private medical insurance policies available in the market, including different levels of cover and policy types most suitable to the client's individual circumstances.

It certainly won't do any harm if you speak with one of our experienced insurance experts who are passionate about advising people on financial matters related to private medical insurance and are keen to provide you with a free consultation.

You can discuss with them in detail what affordable private medical insurance plan for the necessary peace of mind they would recommend! WeCovr works with some of the best advisers in the market.

By tapping the button below, you can book a free call with them in less than 30 seconds right now:

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Any questions?

Life Insurance and Private Medical Insurance cover you for two different purposes, so you will need to assess your needs but may wish to consider holding the two policies. Private Medical Insurance covers you if you get sick or need treatment and want or need to go privately. Life Insurance covers you in the case of death, giving a payout to family/those left behind.

Health insurance covers conditions that develop after your policy starts. Pre-existing conditions are typically not covered, and insurers may exclude related issues. Some policies may cover symptoms of pre-existing conditions under specific circumstances. Always review your policy's exclusions. Coverage for pre-existing medical conditions may be available if you currently hold a medical insurance policy or are transitioning from a company scheme. However, if you have never had medical insurance before or if your policy is not active at the moment, pre-existing conditions will not be covered. This limitation exists because health insurance is primarily intended to protect against unexpected health issues. To simplify, it's akin to getting into a car accident and then trying to obtain insurance coverage afterward to repair the vehicle — insurance companies typically do not cover such claims. Nevertheless, there is an option to gain coverage for pre-existing conditions after a two-year waiting period, subject to specific rules and conditions.

If you prefer to get straight into treatment in the private sector without the long waiting times with the NHS, or you just prefer the private sector anyway, without having to pay it all yourself, then you would need to have Private Medical Insurance to cover it. Sometimes treatments and drugs that are not covered by the NHS can be covered by Private Medical Insurance.

It's free to use WeCovr to find health insurance - we never charge you for quotes. Health or private medical insurance is an investment that can pay for itself the first time you might need medical treatment.

It depends on your personal choice and preferences. If you are prepared to limit yourself to NHS-covered treatments only and can or want to endure long waiting times to get into treatment, then yes, NHS might work for you. Your cover there is free. If you don't want to be exposed to long waiting times or if your treatment is not covered by the NHS, then you would benefit from Private Medical Insurance.

Private Medical Insurance is an important financial product that insurance companies take a lot of care and diligence so speaking to real human beings ensures that they understand your requirements fully so that you can get the right cover.

All of our partners are carefully vetted and authorised by the FCA, which means they are held to the highest standards that the FCA expects from them and treat all customers fairly!

Our revenue comes from commissions paid by the insurance providers when a policy is taken out through us. Essentially, when you choose to secure a policy from one of the providers we work with, they compensate us for facilitating the transaction. It's important to note that this commission does not impact the premium you pay. We remain committed to providing transparent and unbiased quotes to help you find the best insurance options tailored to your needs.

The cost of private health insurance depends on several factors, including your age, location, smoking status, and the type of policy you choose. Your health insurance policy is tailored to your needs, and the cost can vary based on the level of cover you require, such as the amount of excess and specific treatment allowances.

Private health insurance covers you for conditions that arise after your policy begins. You pay a monthly fee and can make claims for private healthcare covered by your policy. One of the main benefits of private healthcare is quicker access to treatment compared to the NHS, along with access to new drugs or specialist treatments.

Most health insurance covers private hospital stays and may include outpatient treatments like scans, tests, or appointments. Policies vary in coverage, and exclusions often include emergency treatment, maternity care, cosmetic surgery, and ongoing conditions present before the policy started.

Unfortunately, you cannot pay extra to have a pre-existing condition covered as part of your health insurance policy. However, you have access to support from a nurse or digital GP. If you have questions about what is covered under your policy, please contact us for clarification.

Your health insurance policy begins once you've selected your policy and set up your payment. After setup, you'll receive your cover documents detailing what is and isn't covered. It's important to review these details carefully as policies differ.

An excess is the amount you contribute towards treatment when you make a claim. Choosing a higher excess can reduce your policy's monthly cost but requires a larger contribution when claiming. WeCovr's experts will offer you flexible excess options depending on your preferences.

To reduce health insurance costs, consider choosing a higher excess, which lowers the monthly premium. However, ensure the plan still meets your needs. Other factors affecting cost include lifestyle choices like smoking and potential savings for couples or family plans.

There is no age limit for taking out health insurance, but age influences the policy's cost. The benefits of health insurance are consistent regardless of age. If you're considering health insurance, you can get a quote from WeCovr's experts regardless of your age.

Let WeCovr's experts do the legwork for you and compare health insurance plans at no cost to you to find the best fit for your needs. Consider individual, couple, or family plans and review coverage details thoroughly before choosing. WeCovr provides transparent information on coverage options for easy comparison.

Yes, you can add your partner (if you live at the same address) or dependents to your policy at any time. The cost of couple's or family health insurance depends on factors like location, age, health, and chosen excess. Contact WeCovr or your insurer for assistance in adding someone to your policy.

While WeCovr's private health insurance plans are tailored for the UK, we offer global health insurance options for those living or working abroad. For holiday coverage, travel insurance is recommended.

Comprehensive cover provides extensive benefits, including full outpatient services such as consultations, diagnostic tests, physiotherapy, and mental health therapies. Our team at WeCovr can assist in understanding the various coverage levels available.

Private health insurance typically does not cover dental treatment. However, WeCovr's experts can guide you to dental insurance policies offered by our partner insurers. Reach out to us to explore these options.

Yes, private health insurance covers cancer treatment from diagnosis through treatment. At WeCovr, we can help you navigate the cancer cover options that suit your needs.

At WeCovr, you have flexibility in adjusting your cover. Speak to our experts within 21 days of receiving your paperwork or at policy renewal to make changes.

Accessing a private GP appointment is fast and convenient with WeCovr's services, available through your digital platform provided under your chosen insurance plan.

Yes, family members on the same policy can potentially have different levels of cover tailored to their individual needs.

WeCovr works with insurers offering a range of cover levels to accommodate different budgets and needs. Our experts can discuss these options with you.

Discovering healthcare facilities and specialists is easy with WeCovr's resources. Contact us for personalised assistance by tapping one of the buttons above or below and filling in a few details for personalised assistance.

Fee-assured consultants provides transparency and no hidden costs for clients.

WeCovr prioritises mental health support with comprehensive coverage and access to specialist advice and services.

Children up to a certain age can be included in your policy, and we offer discounts for family coverage.

Like most health insurance plans, premiums may increase annually due to factors such as age and medical cost inflation.

The cost of health insurance varies based on several factors. Connect with our experts by tapping a button below and get your own personalised quote.

Private health insurance offers quicker access to consultations, treatments, and personalised care compared to the NHS.

Yes, WeCovr's experts can guide you which health insurance plans include coverage for physiotherapy treatments.

Immediate access to certain services like our digital GP app is available upon enrolment.

You can obtain a range of suitable quotes easily by tapping one of the buttons above or below and filling in a few details for personalised assistance.

Health insurance covers new conditions that arise after the policy starts. Pre-existing conditions and certain exclusions may apply.

WeCovr's experts help you arrange health insurance that simplifies access to private healthcare services, including consultations and treatments.

Outpatient cover includes consultations, physiotherapy, and mental health therapies outside hospital admissions.

Yes, you can use your health insurance cover immediately. You have access to a nurse through your helpline and can consult with a GP using the digital GP app. If you need to make a claim right away, we may require a medical report from your GP. Health insurance is designed to cover new conditions that arise after the policy has started.

No, health insurance does not cover A&E (Accident and Emergency) visits. Private hospitals do not typically have the facilities for handling A&E cases. In case of an emergency, please dial 999 or use the NHS emergency services. However, if you require follow-up treatment after an emergency situation, your private medical insurance may be able to assist.

Yes, many insurers offer rewards in leisure, wellbeing, and health. Speak to WeCovr's experts or visit your insurer's website for more details on member rewards.

You may continue your cover or get another own personal policy. If you continue your cover, existing or ongoing medical conditions might be covered depending on the level of cover you choose. Contact our friendly experts to discuss your options and find the right option for you.

You can tap one of the buttons above or below and fill in a quick form to arrange a call with us to discuss your options.

Your cover may be similar but not identical. We will help you find the right level of cover that suits your needs, and ongoing medical conditions may be covered. Contact our friendly advisers to explore all available options.

No, the price won't be the same as before since employers often contribute to the cost of employee cover. Additionally, different cover levels and medical histories may affect the price. Contact WeCovr's experts for detailed information.

You have a few weeks or months from leaving your job to decide to continue with your insurer or change to another one. Your policy may start the day after you left your work policy, and our experts can guide you through other available options.

After leaving your job, contact WeCovr's experts with your leave date to discuss available options.

Yes, ongoing treatment may be covered on your new personal policy, although it could affect the price. Contact our experts for personalised advice on your options.

Details on paying excess fees will be provided when you contact your insurer for treatment authorisation.

No, there is no excess fee for utilising these services.

Excess adjustments can be made at specific intervals during your policy term.

No claims discounts can impact renewal costs based on claims history.

Pre-existing conditions typically aren't covered but can be discussed with our healthcare specialists.

This involves health-related questions before policy enrolment to determine coverage.

Moratorium underwriting simplifies enrolment but may require health disclosures during claims.

Claims may require additional information if under moratorium underwriting.

Pre-existing conditions refer to medical issues existing before policy inception. A pre-existing condition is anything you've previously had medical treatment for, such as diabetes, heart disease, or asthma. Most insurance providers consider any condition you've had symptoms or treatment for in the past five years as pre-existing. Our experts at WeCovr can help you understand how pre-existing conditions affect your policy options.

While some insurance providers automatically renew your private healthcare cover, it's beneficial to compare policies when yours is about to end. This ensures you're still getting the best deal for the coverage you need. Our experts at WeCovr can assist you in finding the right policy for you.

Typically, you must be over 18 to take out your own policy, but minors can usually be included in a family policy. There may also be an upper age limit for private health insurance, and premiums typically increase with age. Our experts at WeCovr can provide guidance on age-related policy aspects.

Paying for health insurance annually often results in savings compared to monthly payments. However, this depends on your insurance provider. For help determining the most cost-effective option, consider consulting our experts at WeCovr.

If your employer offers private health insurance as part of your benefits package, you likely don't need additional cover. However, there may be limits on the cover you receive, and it may not extend to your entire family. Remember, any insurance you get through work only covers you while you're employed there.

If you don't have pre-existing conditions, a medical exam is usually not required. You'll just need to complete a medical history form and select your level of cover. However, if you're older, have a pre-existing condition, or lead an unhealthy lifestyle, a medical exam may be necessary. Our experts at WeCovr can clarify the requirements of different policies.

Many private health insurance providers now offer GP services, either digitally or face-to-face. This means you can often get a private GP appointment quickly, sometimes even on the same day. Our experts at WeCovr can help you find policies that offer GP services.

With private health insurance, you can often secure a GP appointment much quicker than with traditional methods, sometimes even on the same day. Our experts at WeCovr can help you find policies that offer quick GP appointment services.

Inpatient care refers to any treatment requiring a stay in a hospital or clinic for at least one night. Outpatient care refers to treatments or tests that don't require hospital admission, such as minor diagnostic tests or physiotherapy sessions. Our experts at WeCovr can help you understand the different types of care and find a policy that suits your needs.

Private health insurance covers your medical treatment if you fall ill, while critical illness cover provides additional financial help if you develop one of the critical illnesses listed in the policy, such as covering loss of income if you're unable to work. For assistance in understanding the differences and finding the right coverage, consult our experts at WeCovr.

Health insurance policies are designed for cover in the UK. For cover abroad, consider travel insurance for short trips or international health insurance for longer stays or if you have a holiday home overseas. Our experts at WeCovr can guide you in finding the appropriate coverage for your travel needs.

If your employer provides health insurance, it's considered a 'benefit in kind' and is not tax deductible. Your employer should calculate the tax you owe for your health insurance premiums and deduct it from your pay. There are some exceptions for small companies. For more information on tax implications, consider reaching out to our experts at WeCovr.

When you purchase a policy, you choose how much excess you pay, which is your contribution to the cost of treatment if you make a claim. The higher your excess, the lower your premium is likely to be. Our experts at WeCovr can help you understand how excess works and choose the right level for you.

These are two methods of underwriting a health insurance policy, relating to how insurance providers consider your pre-existing medical conditions when you take out cover. For help understanding the differences and choosing the right option for you, consult our experts at WeCovr.

Some private health insurance providers offer a no-claims discount, similar to car insurance. Every year you don't make a claim gives you an extra year of no-claims discount, potentially reducing your premium when you renew. Our experts at WeCovr can help you find policies that offer no-claims discounts.

To find the best health insurance for you, compare various policies to find one that offers the features you need at a price you can afford. Consider your personal circumstances and what you want from your policy. Our experts at WeCovr can assist you in evaluating your options and selecting the right coverage for you.

If you need treatment, a GP referral is not always necessary. However, this depends on how you plan to pay for your treatment. Most hospitals will allow you to book appointments with a consultant without a GP referral if you are paying out-of-pocket. If you have private medical insurance, you'll need to check the terms of your policy to see whether your insurer requires you to consult with a GP first (most insurers do). Some policies offer a direct booking system without a referral for certain conditions, such as counseling for mental health issues.

Yes, you can obtain financing for a loan to cover the cost of surgery. Many private healthcare companies have partnerships with finance companies to allow you to spread the cost of private treatment over time. You could also explore getting an ordinary loan from your bank if this option proves to be more cost-effective for you.

WeCovr has conducted extensive research into the cost of private health insurance in the UK. Click the link to find out more detailed information.

Yes, you can continue to receive treatment through the NHS even if you have private health insurance and have received private treatment in the past. This could be for rehabilitation after private surgery or for treatment that is not covered by your health insurance policy. For example, some cosmetic surgeries may be available through the NHS but are generally not covered by private medical insurance.

This is a difficult question to answer definitively. There are certain services that cannot be obtained privately, such as emergency treatment at an Accident and Emergency (A&E) department. Many NHS consultants also practice privately, so you could potentially see the same consultant regardless of whether you choose private or public healthcare. However, private healthcare typically offers shorter waiting times, guaranteed private rooms, and more relaxed visiting hours. Additionally, you may have access to treatments and drugs that are not routinely available through the NHS.

Yes, you can self-refer to a private specialist without the need for a GP referral. However, the British Medical Association believes that in most cases, it is best practice to start with your GP, as they are familiar with your medical history.

Yes, if you have a health concern and pay for private tests and scans but cannot afford to have private surgery, you should be able to have your test results transferred to an NHS provider for treatment.


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Since 2011, WeCovr has helped thousands of individuals, families, and businesses protect what matters most. We make it easy to get quotes for life insurance, critical illness cover, private medical insurance, and a wide range of other insurance types. We also provide embedded insurance solutions tailored for business partners and platforms.

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