As an FCA-authorised expert broker that has helped arrange over 800,000 policies of various kinds, WeCovr provides this complete guide to private medical insurance in the UK. We’ll explore what private healthcare is, how it functions alongside the NHS, and what you can expect to pay for cover.
What private healthcare is, how it works alongside the NHS, and its costs
Private healthcare in the UK offers an alternative and complementary route to the services provided by our cherished National Health Service (NHS). It operates as a separate system, funded either directly by patients (self-pay) or, more commonly, through Private Medical Insurance (PMI).
Think of it not as a replacement for the NHS, but as a way to supplement it. The NHS remains the cornerstone of UK healthcare, providing free care for all residents, and it is the only service for accident and emergency treatment. Private healthcare, in contrast, offers choice, speed, and comfort for planned, non-emergency treatments.
This comprehensive guide will walk you through every aspect of the UK private health market, empowering you to make an informed decision for yourself and your family.
Understanding the UK Healthcare System: NHS vs. Private
The UK is unique in having a universally acclaimed, comprehensive, and free-at-the-point-of-use healthcare system in the NHS. So, where does private healthcare fit in?
The NHS is brilliant but faces immense pressure. As of mid-2024, NHS England data shows waiting lists for routine treatments stand at over 7.5 million. The median waiting time can be many weeks or months, depending on the speciality and region. This is the primary reason many people consider private options.
Private health cover allows you to bypass these queues for eligible conditions. It works in partnership with the NHS. Your healthcare journey will almost always begin with your NHS GP, who can then refer you to a private specialist if you have a PMI policy.
Here’s a simple comparison:
| Feature | NHS | Private Healthcare (with PMI) |
|---|
| Cost to patient | Free at the point of use (funded by taxes) | Paid for by monthly insurance premiums and any excess |
| Waiting times | Can be long, subject to national targets | Typically much shorter, often a matter of days or weeks |
| Choice of specialist | Limited; you are usually assigned a consultant | You can choose your preferred specialist from an approved list |
| Choice of hospital | Limited; generally your local NHS hospital | Wide choice from an insurer's national network of private hospitals |
| Accommodation | Usually a shared ward with several other patients | A private, often en-suite, room with a TV and better food choices |
| Access | Universal, for all UK residents | Based on the terms of your insurance policy or ability to pay |
| Emergencies | The sole provider for all A&E, 999 calls, and life-threatening situations | Not designed for emergencies. You must use the NHS A&E. |
| Chronic Conditions | The primary manager for long-term conditions like diabetes or asthma | Not covered. PMI is for new, acute conditions. |
What is Private Medical Insurance (PMI)?
Private Medical Insurance (PMI), also known as private health cover, is an insurance policy that pays for the costs of private medical treatment for new, eligible health conditions. You pay a monthly or annual premium to an insurer, and in return, they cover the bills for your private care, up to the limits of your policy.
The most important concept to understand is the difference between acute and chronic conditions.
- Acute Condition: A disease, illness, or injury that is likely to respond quickly to treatment and lead to a full recovery. Examples include a hernia repair, cataract surgery, or a joint replacement. PMI is designed to cover acute conditions.
- Chronic Condition: A disease, illness, or injury that has one or more of the following characteristics: it needs ongoing or long-term monitoring, it has no known cure, it comes back or is likely to come back. Examples include diabetes, asthma, arthritis, and high blood pressure. Standard UK PMI policies do not cover the ongoing management of chronic conditions.
What Does PMI Typically Cover?
Cover varies by policy, but a comprehensive plan will usually include:
- In-patient treatment: When you are admitted to a hospital bed overnight. This includes surgery, accommodation, and nursing care.
- Day-patient treatment: When you are admitted to a hospital bed for a procedure but do not stay overnight.
- Out-patient treatment: Consultations, diagnostic tests (like MRI scans or X-rays), and therapies that do not require a hospital bed. This is often an optional add-on or has a financial limit.
- Cancer care: This is a core component of most policies, providing access to specialist treatments, chemotherapy, and new drugs that may not be available on the NHS.
- Mental health support: Many policies now offer cover for psychiatric treatment and therapy.
- Therapies: Physiotherapy, osteopathy, and chiropractic treatment.
What Does PMI Almost Never Cover?
It's just as important to know the standard exclusions:
- Pre-existing conditions: Any medical condition you had symptoms of, or received advice or treatment for, before your policy started.
- Chronic conditions: As explained above, long-term illnesses are managed by the NHS.
- Emergencies: All emergency care is handled by the NHS A&E.
- Cosmetic surgery: Procedures that are not medically necessary.
- Pregnancy and childbirth: Routine maternity care is provided by the NHS. Some policies may cover complications.
- Self-inflicted injuries or those resulting from dangerous sports (unless specifically covered).
How Does Private Health Insurance Work in Practice? A Step-by-Step Guide
The process can seem confusing, but it’s quite straightforward. Let’s follow a real-life example.
Scenario: David, a 45-year-old teacher, has been experiencing persistent knee pain that is affecting his ability to work and enjoy his hobbies. He has a mid-range PMI policy.
- Visit the GP: David’s first step is to book an appointment with his local NHS GP. The GP is the gatekeeper to all specialist care in the UK, both NHS and private.
- Initial Diagnosis: The GP examines David's knee and suspects a torn meniscus. They agree that a specialist opinion is needed.
- Get a Referral: David informs his GP that he has private medical insurance. The GP writes an 'open referral' letter, which recommends seeing an orthopaedic consultant but doesn't name a specific one.
- Contact the Insurer: David calls his PMI provider's claims line. He provides his policy number and the details from the GP's referral.
- Claim Authorisation: The insurer checks his policy. As knee pain is a new condition that started after his policy began, they confirm it is covered. They authorise an initial consultation with a specialist.
- Choose a Specialist and Hospital: The insurer provides David with a list of approved orthopaedic consultants and private hospitals in his area. David does some research online and chooses a highly-rated specialist whose clinic is conveniently located.
- Treatment: David has his consultation, followed by an MRI scan (covered as an out-patient diagnostic). The torn meniscus is confirmed. His consultant recommends keyhole surgery (an arthroscopy). David calls his insurer again, who authorises the surgery. The procedure is performed a week later in a private hospital. David recovers in his own en-suite room.
- Billing: The hospital and consultant send their invoices directly to the insurance company. David only has to pay the £250 'excess' on his policy. The rest of the bill, totalling over £5,000, is paid by the insurer.
Without his PMI, David would have faced a potential NHS waiting time of several months for the same procedure, delaying his return to a pain-free life.
The Costs of Private Health Insurance in the UK
The price of a PMI premium is not one-size-fits-all. It is highly personalised and depends on several key factors:
- Age: This is the single biggest factor. The older you are, the higher the statistical likelihood of needing treatment, so premiums increase.
- Location: Living in or near central London and other major cities often means higher premiums due to the higher cost of treatment in private hospitals there.
- Level of Cover: A basic policy covering only in-patient treatment will be much cheaper than a comprehensive policy with extensive out-patient cover, mental health support, and therapies.
- Excess: This is the amount you agree to pay towards any claim. A higher excess (e.g., £500 or £1,000) will significantly lower your monthly premium. A £0 excess policy will be more expensive.
- Hospital List: Insurers have different lists of hospitals you can use. A policy with a limited list of local hospitals will be cheaper than one with a nationwide list including premium central London hospitals.
- Lifestyle: Smokers will always pay more than non-smokers. Some insurers, like Vitality, also link premiums to your activity levels, rewarding healthy living.
- No-Claims Discount: Similar to car insurance, if you don't make a claim, you build up a discount on your premium, which can be substantial.
Estimated Monthly Premiums (2025)
The table below gives a rough idea of what you might expect to pay. These are illustrative estimates for a non-smoker living outside London with a £250 excess.
| Age Group | Basic In-Patient Cover (per month) | Comprehensive Cover (per month) |
|---|
| 20s | £30 - £50 | £60 - £90 |
| 30s | £40 - £65 | £75 - £110 |
| 40s | £55 - £80 | £90 - £150 |
| 50s | £70 - £110 | £120 - £200+ |
| 60s+ | £100 - £160+ | £180 - £300+ |
To get an accurate price, you need a personalised quote. An expert broker like WeCovr can compare the whole market for you in minutes, ensuring you find the best value for your specific needs at no cost to you.
Types of PMI Underwriting and Policies
When you apply for a policy, the insurer needs to understand your medical history to decide what they will and won't cover. This is called underwriting. There are two main types:
-
Moratorium Underwriting (Most Common):
- How it works: You don't declare your full medical history upfront. Instead, the policy automatically excludes any condition for which you've had symptoms, medication, or advice in the 5 years before the policy started.
- The '2-year rule': An exclusion on a pre-existing condition can be lifted if you go for 2 continuous years on the policy without seeking any treatment, advice, or having symptoms for that specific condition.
- Pros: Quick and easy application process.
- Cons: Less certainty. A claim may be delayed while the insurer investigates if the condition is new or pre-existing.
-
Full Medical Underwriting (FMU):
- How it works: You complete a detailed health questionnaire, disclosing your entire medical history. The insurer's underwriting team reviews it and issues policy terms that state exactly what is and isn't covered from day one.
- Pros: Complete clarity and peace of mind. You know exactly where you stand before you need to make a claim.
- Cons: A much longer application process. Pre-existing conditions will likely have a permanent exclusion.
Levels of Cover
PMI policies are generally structured in three tiers:
- Basic/Entry-Level: Covers the essentials, primarily in-patient and day-patient treatment. It may have limits on cancer care and no out-patient cover. This is the most affordable option, designed to protect against the cost of major surgery.
- Mid-Range: The most popular choice. It includes everything in a basic policy plus a specified level of out-patient cover (e.g., up to £1,000 for consultations and tests). It often has more comprehensive cancer cover.
- Comprehensive/Premium: The highest level of cover. It typically offers full in-patient and out-patient cover, extensive cancer care, mental health support, therapies, and other benefits with minimal financial limits.
The Role of an Expert PMI Broker
The UK private medical insurance market is complex, with dozens of providers and hundreds of policy variations. Trying to compare them yourself can be overwhelming and lead to choosing the wrong cover.
This is where an independent PMI broker is essential.
An expert broker like WeCovr works for you, not the insurance companies. Our role is to:
- Understand Your Needs: We take the time to learn about your health, budget, and what's most important to you.
- Compare the Market: Using our specialist knowledge and software, we compare policies from all the UK's leading insurers, including Aviva, Bupa, AXA Health, Vitality, and The Exeter.
- Provide Impartial Advice: We explain the pros and cons of each option in plain English, helping you understand the key differences in underwriting, hospital lists, and cancer cover.
- Save You Money: We find the most suitable cover at the best possible price. Our service is completely free to you, as we are paid a commission by the insurer you choose.
- Assist with Claims: Should you need to make a claim, we can offer guidance and support to make the process smoother.
Using a broker gives you peace of mind that you have the right protection, without the hard work of researching it all yourself.
Beyond Treatment: Wellness and Extra Benefits
Modern private health cover is evolving. It's no longer just about paying for treatment when you're ill; it's about helping you stay healthy in the first place. Many policies now include a fantastic range of wellness benefits:
- Virtual GP Services: 24/7 access to a GP via phone or video call, often with the ability to get prescriptions delivered.
- Mental Health Support: Access to telephone counselling lines or a set number of therapy sessions without needing a GP referral.
- Gym Discounts: Significant savings on memberships at major UK gym chains.
- Wearable Tech Deals: Discounts on Apple Watches or Fitbits to encourage activity.
- Health and Wellness Apps: Access to apps for mindfulness, nutrition, and fitness.
At WeCovr, we believe in promoting a healthy lifestyle. That’s why, when you arrange a policy with us, we provide complimentary lifetime access to our AI-powered calorie and nutrition tracker app, CalorieHero. This tool makes it easy to monitor your diet and make healthier choices every day. Furthermore, clients who purchase PMI or Life Insurance through us are often eligible for discounts on other types of cover, providing even greater value.
Is Private Health Insurance Worth It for You?
This is a deeply personal question. For many, the peace of mind that comes from knowing you can bypass long NHS waits for eligible conditions is priceless. It’s about regaining control over your health and getting back to your life, work, and family as quickly as possible.
Consider these questions:
- Could your finances or job be affected if you had to wait many months for an operation?
- Do you value the comfort of a private room and the flexibility to choose your own specialist?
- Do you want access to the latest cancer drugs and treatments without delay?
If the answer to any of these is 'yes', then exploring private medical insurance in the UK is a sensible step.
Do I still need to use the NHS if I have private health insurance?
Yes, absolutely. Private medical insurance is not a replacement for the NHS. You will still rely on the NHS for all accident and emergency services, routine GP appointments, management of chronic conditions like diabetes or asthma, and routine maternity care. PMI works alongside the NHS to give you faster access and more choice for planned, non-emergency treatments for new, acute conditions.
What is the difference between an 'acute' and a 'chronic' condition?
This is the most critical distinction in private health insurance. An **acute** condition is a disease or injury that is short-lived and expected to be cured with treatment, such as a broken bone, a hernia, or the need for a joint replacement. PMI is designed to cover these. A **chronic** condition is a long-term illness that cannot be cured but can be managed, such as diabetes, arthritis, or high blood pressure. Standard UK PMI policies do not cover the ongoing management of chronic conditions, which remains the responsibility of the NHS.
Can I add my family to my private health insurance policy?
Yes, most insurers make it easy to cover your loved ones. You can typically set up a policy for yourself, for you and a partner, for a single-parent family, or for a whole family. Adding more people will increase the premium, but insurers often provide a small discount for family policies compared to buying individual plans for everyone.
Will my premiums go up every year?
It is very likely that your premium will increase at each annual renewal. This is due to two main factors. Firstly, you will be a year older, which increases your risk profile. Secondly, medical inflation (the rising cost of healthcare technology, drugs, and hospital fees) typically runs much higher than general inflation. Making a claim can also affect your no-claims discount, which may increase your renewal price. A broker can help you review your cover at renewal to ensure it still offers the best value.
Ready to take the next step? Get a free, no-obligation quote from WeCovr today. Our friendly experts will compare the market for you, answer all your questions, and help you find the perfect private health cover for your needs and budget.