Bupa Health Insurance
Bupa is a leading healthcare and health insurance provider, with over 38 million customers and a global presence. They are committed to reinvesting profits back into healthcare for the benefit of their customers. Bupa operates primarily in health insurance but also runs clinics, dental centers, and hospitals, with origins and headquarters in London, UK.
Bupa Health Insurance Overview
Bupa offers two main types of health insurance:
- Comprehensive Health Insurance: Covers private diagnosis and treatment.
- Treatment and Care Cover: For those who prefer NHS diagnosis but private treatment.
Key Benefits
- Mental Health Coverage: Bupa claims to cover more mental health conditions than any other leading UK insurer.
- Cancer Cover: Access to breakthrough cancer drugs and treatment.
- 24/7 Health Advice Line: Anytime Healthline with unlimited phone calls.
- 24/7 Digital GP: Access to Bupa Blua for virtual GP consultations.
Awards and Recognition
- 5-star rating from independent rating firm Defaqto (Bupa By You Comprehensive).
- Winner of Best Customer Service and Best Wellbeing Provider - Health Insurance & Protection Awards 2023.
- Best Individual Health Insurance Provider - Health Insurance & Protection Awards 2023.
Core Cover Benefits
- In-patient Treatment: Covers hospital charges, surgeons' fees, and specialist consultants' fees in full. Mental health treatment up to 28 days per year for Comprehensive.
- Out-patient Treatment: Comprehensive cover pays for all eligible outpatient treatment up to your chosen limit.
- Home Treatment: Certain treatments like chemotherapy can be administered at home.
- Private Ambulance: Provided if medically necessary for eligible private treatment.
- Parent Accommodation: Covers parent accommodation when a child under 17 is hospitalised.
Optional Extras
- Complementary Therapies: Includes osteopathy, chiropractic, and acupuncture.
- Dental Cover: Routine check-ups, fillings, and emergency treatment.
What Isn't Covered
Bupa excludes standard items such as accident and emergency treatment, chronic conditions, cosmetic treatment, pregnancy, infertility treatment, and more.
Underwriting & Excess Options
- Moratorium Underwriting: No need to disclose medical history until making a claim.
- Full Medical Underwriting: Disclose medical history to Bupa.
- Excess Options: Ranges from £0 to £2000. Higher excess lowers premium.
How to Make a Claim
- Check if direct access is available.
- Visit a GP and get a referral letter.
- Call Bupa to check treatment coverage.
Frequently Asked Questions
- Cancer Care: Bupa offers different levels of cancer cover on their Bupa By You policies.
- Digital GP: Bupa offers a 24/7 virtual GP app accessible to all policyholders.
- Mental Health Coverage: Bupa covers a wide range of mental health conditions.
- Excess Options: Ranges from £0 to £2,000, impacting premium costs.
- Outpatient Cover: Comprehensive cover includes outpatient consultations, tests, and scans.
For specific details and personalised advice, it's recommended to consult with a WeCovr advisor to tailor the policy to individual needs and preferences.