Vitality Health Insurance Overview
VitalityHealth, a UK-based company specialising in private medical insurance, boasts over 1 million customers in the UK. It operates as a subsidiary of Discovery Limited, alongside VitalityLife and Vitality Corporate Services. VitalityHealth is renowned for its innovative incentive-based model, encouraging healthy living by offering rewards.
Key Benefits
Vitality Health Insurance offers a range of key benefits to policyholders:
Private GP Services: Access to private GP consultations either in person or through digital platforms, ensuring convenient healthcare access.
Healthy Living Discounts and Rewards: Encourages healthy lifestyle choices by offering discounts and rewards for staying active and maintaining good health.
Mental Health Cover: Comprehensive coverage for mental health services, including counseling and cognitive behavioral therapy (CBT).
experienced: Recognised with a 5-star rating by Defaqto from 2012 to 2024, and multiple Moneyfacts awards for Best Private Medical Insurance Provider.
Core Cover
Vitality Health's core cover includes:
In-patient and Day Patient Treatment: Comprehensive coverage for hospital fees, consultants' fees, and diagnostic tests including MRI, CT, PET scans.
Vitality GP Services: Access to video consultations with a Vitality GP and 24-hour telephone access through the Vitality GP helpline.
NHS Hospital Cash Benefit: Cash benefits for in-patient and day-patient treatments received under NHS care.
Out-patient Surgery: Full coverage for out-patient surgical procedures.
Additional Benefits: Coverage extends to childbirth cash benefits, home nursing, private ambulance services, oral surgery, and more.
Optional Extras
Policyholders can enhance coverage with optional extras such as:
Out-patient Cover: Expanded coverage for consultations, physiotherapy, and diagnostic tests.
Therapies Cover: Includes chiropractic treatment, osteopathy, acupuncture, and consultations with a dietician.
Psychiatric Cover: In-patient, day-patient, and out-patient psychiatric treatment options.
Cancer Cover Options: Advanced Cancer Cover providing comprehensive cancer treatment benefits.
Dental Cover: Coverage for dental check-ups, treatment, and emergency dental care.
Worldwide Travel Cover: Emergency medical expense coverage abroad, including benefits for lost luggage and delayed flights.
What Isn't Covered?
Vitality Health Insurance is designed to cover acute conditions rather than chronic ones. Common exclusions include chronic conditions, alcoholism or substance abuse treatment, pregnancy, infertility treatment, organ transplants, pre-existing conditions, gender reassignment, and cosmetic treatments.
Underwriting & Excess Options
Vitality offers flexible underwriting options:
Moratorium Underwriting: No medical history disclosure required until a claim is made.
Full Medical Underwriting: Policyholders disclose medical history for coverage assessment.
Continued Personal Medical Exclusions (Switch): Current exclusions can be carried over to a new policy.
Excess options range from £0 to £1,000 annually, impacting premium costs.
Hospital Lists
Vitality Health offers various hospital list options, including Consultant Select, Local, Countrywide, and London Care.
How to Make a Claim
The claims process involves obtaining an open referral from a GP, choosing a specialist from the selected lists, and contacting Vitality through Care Hub or by phone for assistance.
FAQs
Vitality Health addresses common questions:
Can I still use the NHS with Vitality insurance?
Yes, the NHS remains accessible regardless of insurance coverage. Vitality provides cash benefits for NHS treatments eligible for coverage.
Does Vitality cover cancer care?
Vitality plans include comprehensive cancer cover, encompassing both in-patient and out-patient treatments.
What are Vitality's excess options?
Excess options range from £0 to £1,000 annually, with flexible payment frequencies.
Does Vitality offer Mental Health support?
Core cover includes therapy sessions and 24/7 support services. Additional Mental Health Cover is available for extended benefits.
Do I need health insurance?
Health insurance provides peace of mind for accessing private healthcare services and avoiding NHS waiting times, although not mandatory in the UK.
This comprehensive review highlights the key features and benefits of Vitality Health Insurance, emphasising its incentive-based approach to promoting healthy living and flexible coverage options. Adjustments can be made to suit individual preferences or specific insurance needs.