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AXA vs Aviva PMI Options Cover for UK Families in 2026

Choosing the right private medical insurance for your family is one of the most important financial decisions you'll make. With WeCovr, an insurance broker that has helped arrange over 1,000,000 policies, you get expert, regulated guidance.

Last updated Oct 29, 2026

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TL;DR

Choosing the right private medical insurance for your family is one of the most important financial decisions you'll make. With WeCovr, an insurance broker that has helped arrange over 1,000,000 policies, you get expert, regulated guidance. This guide cuts through the noise, comparing two of the insurers on our UK panel, AXA and Aviva, to help you find the best private health cover for your family's needs in 2026.

Key takeaways

  • Underwriting: How they assess your family's medical history and what it means for your cover.
  • Policy Customisation: The building blocks you can use to tailor your plan and control your budget.
  • Long-Term Value: The features that provide genuine benefit beyond the core policy, such as cancer care, mental health support, and digital tools.
  • In-patient and Day-patient care: This covers hospital stays, surgery fees, anaesthetist fees, and diagnostic tests while admitted to hospital.
  • Comprehensive Cancer Cover: This is a cornerstone of both policies (more on this below).

Choosing the right private medical insurance for your family is one of the most important financial decisions you'll make. With WeCovr, an insurance broker that has helped arrange over 1,000,000 policies, you get expert, regulated guidance. This guide cuts through the noise, comparing two of the insurers on our UK panel, AXA and Aviva, to help you find the best private health cover for your family's needs in 2026.

We compare AXA and Aviva on underwriting style, policy flexibility, and long-term value

When selecting a Private Medical Insurance (PMI) plan, families are often faced with a choice between titans of the industry. AXA and Aviva are both formidable providers, each with a long history of protecting UK families. However, they have distinct approaches to cover, flexibility, and pricing that can make one a better fit for your specific circumstances.

This comprehensive comparison will examine:

  • Underwriting: How they assess your family's medical history and what it means for your cover.
  • Policy Customisation: The building blocks you can use to tailor your plan and control your budget.
  • Long-Term Value: The features that provide genuine benefit beyond the core policy, such as cancer care, mental health support, and digital tools.

Here is a top-level summary of how AXA and Aviva stack up for a typical family policy.

FeatureAXA HealthAvivaWeCovr's Verdict
Core PhilosophyHighly modular "build-your-own" approach.Comprehensive, feature-rich core offering.AXA suits those wanting granular control; Aviva is excellent for a robust, all-in-one start.
Cancer CoverComprehensive pathway with access to the latest treatments.Recognised, extensive cancer support promise.Both are well-regarded. Aviva often has a slight edge in its all-encompassing support network.
Mental HealthStrong focus, with options to extend cover significantly.Integrated into core plans with good access pathways.Both are excellent. AXA's modularity allows for higher levels of cover if mental health is a top priority.
Digital GPDoctor at Hand (powered by Teladoc Health).Aviva Digital GP (powered by Aviva).Both offer 24/7 access and are highly rated. A near tie in functionality.
UnderwritingStandard Moratorium and Full Medical Underwriting.Standard Moratorium and Full Medical Underwriting.Both offer flexible switching options (CPME), but the process is best managed by a broker.

Ultimately, the best provider depends entirely on your family's priorities, medical history, and budget. Let's delve into the details.

The Golden Rule of UK PMI: Understanding Acute vs. Chronic Conditions

Before comparing any providers, it's crucial to understand the fundamental principle of private medical insurance in the UK.

UK private medical insurance is designed to cover acute conditions that arise after you take out your policy.

  • An acute condition is a disease, illness, or injury that is likely to respond quickly to treatment and lead to a full recovery. Examples include joint replacements, cataract surgery, hernia repairs, or diagnostic tests for new symptoms.
  • A chronic condition is an illness that cannot be cured but can be managed with medication and monitoring. Examples include diabetes, asthma, high blood pressure, and arthritis.

Standard PMI policies do not cover the routine management of chronic conditions. They also do not cover pre-existing conditions, which are any health issues you had before your policy began. This is the single most common point of confusion for new buyers. Your PMI is there to get you diagnosed and treated quickly for new, eligible medical problems, getting you back on your feet and reducing waiting times compared with NHS lists (subject to policy terms).

AXA vs. Aviva: At-a-Glance Comparison for 2026

To help you see the key differences quickly, here’s a more detailed breakdown of what each insurer offers.

Aspect of CoverAXA Health (Personal Health Plan)Aviva (Healthier Solutions)
Core Cover (Standard)In-patient & day-patient treatment, extensive cancer cover, post-op therapies.In-patient & day-patient treatment, extensive cancer cover, some mental health cover.
Outpatient OptionsChoose from £0, £500, £1,000, or unlimited outpatient cover.Standard (£1,000) or Full outpatient cover options. Diagnostics are often separate.
Mental Health PathwayStrong pathway included, with options to upgrade to comprehensive mental health cover.Access to mental health support included as standard.
No Claims Discount (NCD)Up to 80% NCD available on a 16-level scale. NCD protection is an option.Up to 75% NCD available. A protected NCD is also an option.
Hospital AccessTiered lists: 'Directory of Hospitals' or options to add London hospitals.Tiered lists: 'Key', 'Signature', and 'Extended' hospital lists.
Family BenefitsDiscounts for adding family members, strong child-focused health support lines.Free cover for children under 1 if a parent has a policy.
Value-Added ServicesDoctor at Hand, Health at Hand support line, gym discounts, wellness incentives.Aviva Digital GP, Get Active programme, stress counselling helpline.

This table shows a key philosophical difference: AXA unbundles many features, allowing you to build a policy from the ground up. Aviva provides a more inclusive core product and then asks you to choose your level of outpatient cover and hospital access.

Deep Dive: Underwriting Options Explained

Underwriting is how an insurer assesses the risk of insuring your family. It determines what will and won't be covered from the outset. Both AXA and Aviva offer the two standard types.

1. Moratorium (Mori) Underwriting

This is the most common type for individuals and families as it's quick and doesn't require filling out lengthy medical forms.

  • How it works: The insurer will not cover you for any pre-existing conditions you (or your family members) have had symptoms, treatment, or advice for in the five years before the policy starts. However, if you go for a continuous two-year period after your policy begins without needing any treatment, advice, or medication for that condition, it may become eligible for cover.
  • Pros: Quick and easy to set up. You don't need to disclose your full medical history upfront.
  • Cons: Lack of certainty. You may not know if a condition may be covered until you try to make a claim. This can lead to disappointment if you misunderstand the rules.

Broker Insight: Moratorium underwriting is simple, but its "two-year rule" is often misconstrued. A broker can help clarify if a past condition is likely to be excluded permanently or could potentially be covered in the future, setting realistic expectations from day one.

2. Full Medical Underwriting (FMU)

This method provides complete clarity from the start but requires more initial administration.

  • How it works: You will complete a detailed health questionnaire for every family member being added to the policy. The insurer's underwriting team will review this information and may write to your GP. They will then issue your policy documents with a list of specific, named exclusions.
  • Pros: Total transparency. You know exactly what is and isn't covered before you start paying.
  • Cons: The application process is longer. Conditions are often excluded permanently, with no chance of being covered later.

Which is better? For a young, healthy family with no significant medical history, a Moratorium policy is often the quickest and most straightforward choice. For a family where members have had various past health issues, FMU can provide valuable peace of mind by clearly defining the boundaries of the cover.

Both AXA and Aviva are highly proficient in both underwriting styles. A specialist at WeCovr or one of our broker partners can advise on the best path for your family's unique history.

Policy Flexibility: Customising Your Family's Cover

Modern PMI is not a one-size-fits-all product. The premium you pay is directly influenced by the choices you make.

Core Cover

Both AXA and Aviva provide robust core cover that includes the most expensive treatments:

  • In-patient and Day-patient care: This covers hospital stays, surgery fees, anaesthetist fees, and diagnostic tests while admitted to hospital.
  • Comprehensive Cancer Cover: This is a cornerstone of both policies (more on this below).

Outpatient Cover

This is the most significant area of customisation and a key driver of your premium. It covers diagnostic tests and consultations that do not require a hospital bed.

ProviderOutpatient Options & Structure
AXAHighly flexible. You can choose a monetary limit (e.g., £500, £1,000) or unlimited cover. This limit applies to all outpatient services, including consultations, scans, and blood tests.
AvivaMore structured. Their 'Standard' outpatient option typically provides a limit (e.g., £1,000) but may have separate sub-limits for diagnostics and therapies. Their 'Full' option removes most of these limits.

Adviser Tip: If you want to keep costs down, consider a policy with limited or no outpatient cover. This creates a "major-medical" style plan. You would use the NHS for initial consultations and diagnostics, but if a serious condition requiring surgery is found, you can switch to the private sector for prompt treatment.

Excess Levels

An excess is the amount you agree to pay towards a claim each year. A higher excess leads to a lower premium.

  • AXA offers a wide range of excesses, from £100 up to £5,000.
  • Illustrative estimate: Aviva also provides a broad selection, typically from £100 to £3,000.

Choosing an excess of £250 or £500 is a popular way for families to make their premiums more affordable without exposing themselves to a huge initial cost. (illustrative estimate)

Hospital Lists

Insurers negotiate rates with hospital groups, creating tiered networks to manage costs.

  • AXA's 'Directory of Hospitals' is their standard, comprehensive UK-wide list. You can opt for a reduced list to lower premiums or pay more to add exclusive central London hospitals.
  • Aviva's 'Key' list is their value option, excluding some premium hospital groups. Their 'Signature' and 'Extended' lists provide broader access, including more London options.

Unless you live in central London or have a strong preference for a specific hospital (like The London Clinic), most families find the standard hospital lists from both providers to be more than adequate.

Long-Term Value for Families: Beyond the Premium

A good family policy is more than just the sum of its parts. It's about the ongoing support and value-added services that help you stay healthy and provide peace of mind.

Cancer Care

This is arguably the most critical component of any PMI policy. Both AXA and Aviva offer exceptional, well-regarded cancer cover.

  • AXA: Their cancer care includes cover for surgery, radiotherapy, and chemotherapy. A key strength is access to their 'Expert Help' service, providing second opinions and guidance. They cover licensed cancer drugs, and their advanced cancer cover option can include drugs not routinely available on the NHS.
  • Aviva: Aviva's 'Cancer Care with Aviva' is renowned. It promises to cover all eligible cancer treatment costs in full, including advanced therapies and experimental drugs, provided there is a good clinical evidence base. Their support includes end-of-life care and donations to a charity of your choice.

Verdict: You cannot go wrong with either. Both provide outstanding clinical care. Aviva's cancer promise is slightly more expansive in its marketing, which can provide extra reassurance, but in practice, both deliver top-tier treatment pathways.

Mental Health Pathways

With growing awareness of mental health challenges in both adults and children, this is a vital area.

  • AXA: Provides good mental health support as standard, covering initial consultations and some treatment. Their standout feature is the ability to add an extensive upgraded mental health option, which significantly increases cover for psychiatric treatment, therapy sessions, and in-patient care.
  • Aviva: Integrates mental health well into its core 'Healthier Solutions' policy, providing cover for diagnosis and initial treatment without needing a specific add-on.

Verdict: For families where mental wellbeing is a top priority, AXA's optional upgrade offers one of the more comprehensive mental health packages on the market. For good, integrated cover as standard, Aviva is very strong.

Digital GP Services & Wellness

24/7 access to a GP can be a lifeline for parents with sick children.

  • AXA's Doctor at Hand: A well-regarded app giving you and your family 24/7 video consultations with a registered GP. They can issue private prescriptions and referral letters.
  • Aviva's Digital GP: Aviva's own branded service offering the same core functionality: 24/7 GP access via phone or video, with prescriptions and referrals.

Both services are excellent and dramatically improve a family's access to primary care. Furthermore, both providers offer gym discounts and wellness incentives. As a WeCovr client, you also get complimentary access to CalorieHero, our AI-powered nutrition and calorie tracking app, to further support your family's health goals.

Get a quote through WeCovr, and a specialist from WeCovr or one of its broker partners will help you compare policies from a range of UK insurers.

Common Scenarios: How Would AXA and Aviva Compare?

Let's bring this to life with some practical examples.

Scenario 1: Your 10-year-old son has recurring earaches and potential hearing loss.

  1. GP Visit: You use the Aviva Digital GP or AXA Doctor at Hand for an instant consultation. The GP agrees a specialist is needed and provides an open referral.
  2. Claim: You call your insurer to pre-authorise the consultation.
  3. Specialist & Tests: You see an ENT specialist privately within a week. They recommend a hearing test and a tympanometry test.
  4. Comparison (illustrative): If you have an outpatient limit of £1,000 on either policy, the costs of the consultation and tests (approx. £250 + £350) would be covered. If your son then needs grommet surgery (a day-patient procedure), this would be covered under the core hospital part of either policy. The process is virtually identical and highly efficient with both.

Scenario 2: A parent needs a knee replacement.

  1. Diagnosis: You have knee pain, see your NHS GP, and are told the waiting list for an MRI is 12 weeks, and surgery could be over a year away.
  2. Using PMI: You call your insurer, who authorises a private consultation with an orthopaedic surgeon. The surgeon confirms the need for an MRI, which you have done privately the same week.
  3. Treatment: The results confirm a knee replacement is required.
  4. Comparison: Both AXA and Aviva would fully cover the surgery, hospital stay, and a set number of post-operative physiotherapy sessions as part of their core in-patient cover. The key difference might be your choice of hospital, depending on the hospital list you selected.

Switching to AXA or Aviva with Existing Medical History

If you already have a family PMI policy with another insurer, you don't have to start from scratch. You can switch to AXA or Aviva on a Continued Personal Medical Exclusions (CPME) basis.

This special type of underwriting allows you to carry over the terms of your existing policy without new medical exclusions being added. Any conditions you are already covered for will remain covered, and any existing exclusions will also carry over.

This is the single most important reason to use an expert broker when switching. Managing a CPME switch is a complex administrative process. A mistake could lead to a loss of cover for a pre-existing condition. WeCovr manages this entire process for you, ensuring a seamless transition with no loss of protection.

Why Use a WeCovr Specialist or Trusted Broker Partner?

Navigating the complexities of AXA and Aviva's offerings can be overwhelming. A WeCovr specialist or one of our broker partners provides a vital service with no separate broker fee.

  1. Panel-based Advice: We aren't tied to any single insurer. We compare policies from our panel to find the optimal solution for your family's needs and budget.
  2. Expert Guidance: We translate the jargon and explain the fine print, so you understand exactly what you're buying. We help you choose the right underwriting, excess, and policy options.
  3. Hassle-Free Process: We handle all the paperwork, from application to switching, saving you time and stress.
  4. Long-Term Support: A WeCovr specialist or trusted broker partner can help you at renewal or if you need to make a claim.
  5. Extra Value: On top of finding you a competitive price, we offer our clients discounts on other insurance products like life or income protection, plus complimentary access to our CalorieHero app.

Frequently Asked Questions (FAQs)

Does UK private medical insurance cover pre-existing conditions?

No, standard UK private medical insurance does not cover pre-existing conditions, which are any illnesses or injuries you had before your policy started. It is designed to cover new, acute conditions that arise after your cover begins. If you are switching from another insurer, it may be possible to continue covering conditions under special 'CPME' underwriting terms.

Is AXA or Aviva cheaper for families?

There is no definitive answer, as the cost depends entirely on how you customise your policy. A basic AXA policy with a high excess and no outpatient cover may be cheaper than a comprehensive Aviva plan. Conversely, an all-inclusive AXA plan could be more expensive. The lower-cost option for your family depends on your age, location, and the level of cover you choose. A broker can run a detailed comparison to find good value for you.

How does the NHS and private healthcare work together?

They work as a partnership. You will always have access to the NHS for accidents, emergencies, and management of chronic conditions. Private medical insurance gives you a choice to reduce waiting times compared with NHS lists (subject to policy terms) for eligible acute conditions. Many people use the NHS for an initial diagnosis and then use their PMI for subsequent specialist consultations, diagnostic scans, and treatment.

Can I add a newborn baby to my family policy?

Yes, you can typically add a newborn to your policy at any time, often without any new medical underwriting. Some insurers, like Aviva, may even offer free cover for the baby's first year if one of the parents already has a policy. It's important to contact your insurer or broker as soon as possible after the birth to add them to the plan.

The Final Verdict: AXA or Aviva for Your Family?

Both AXA and Aviva are outstanding A-list insurers that you can trust to protect your family. The "best" choice is not about which company is better overall, but which is the better fit for you.

  • Choose AXA Health if you value granular control and want to build a bespoke policy, potentially adding enhanced mental health cover or carefully managing your budget by tweaking different modules.
  • Choose Aviva if you prefer a strong, comprehensive core product from the start and value an all-encompassing cancer care promise and integrated benefits.

The most effective way to make this decision is to see personalised quotes for both. Let an expert do the hard work for you.

Contact WeCovr today for a free, no-obligation comparison. Our specialist advisers will compare AXA, Aviva, and other well-known providers to find the perfect private medical insurance for your family's protection and peace of mind.

Sources

  • NHS England: Waiting times and referral-to-treatment statistics.
  • Office for National Statistics (ONS): Health, mortality, and workforce data.
  • NICE: Clinical guidance and technology appraisals.
  • Care Quality Commission (CQC): Provider quality and inspection reports.
  • UK Health Security Agency (UKHSA): Public health surveillance reports.
  • Association of British Insurers (ABI): Health and protection market publications.

Important Information and Risks

No advice: This article is for general information only. It is not financial, legal, insurance, or tax advice, and it is not a personal recommendation. WeCovr does not assess your individual circumstances or recommend a specific product through this article.

Policy exclusions and underwriting: Insurance policies, including life insurance, private medical insurance, critical illness cover, and income protection, are subject to insurer underwriting, eligibility, acceptance criteria, terms, conditions, limits, and exclusions. Pre-existing medical conditions may be excluded, restricted, or accepted on special terms unless an insurer confirms otherwise in writing.

Tax treatment: References to tax treatment, HMRC rules, or business reliefs are based on current UK legislation and guidance, which can change. Tax treatment depends on your personal or business circumstances and may differ from examples in this article.

Before you buy: Always read the Insurance Product Information Document (IPID), policy summary, and full policy terms before buying, renewing, changing, or keeping cover. If you are unsure whether a policy is suitable for you, speak to an insurance adviser.

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Why private medical insurance and how does it work?

What is Private Medical Insurance?

Private medical insurance (PMI) is a type of health insurance that provides access to private healthcare services in the UK. It covers the cost of private medical treatment, allowing you to bypass NHS waiting lists and receive faster, more convenient care.

How does it work?

Private medical insurance works by paying for your private healthcare costs. When you need treatment, you can choose to go private and your insurance will cover the costs, subject to your policy terms and conditions. This can include:

• Private consultations with specialists
• Private hospital treatment and surgery
• Diagnostic tests and scans
• Physiotherapy and rehabilitation
• Mental health treatment

Your premium depends on factors like your age, health, occupation, and the level of cover you choose. Most policies offer different levels of cover, from basic to comprehensive, allowing you to tailor the policy to your needs and budget.

Questions to ask yourself regarding private medical insurance

Just ask yourself:
👉 Are you concerned about NHS waiting times for treatment?
👉 Would you prefer to choose your own consultant and hospital?
👉 Do you want faster access to diagnostic tests and scans?
👉 Would you like private hospital accommodation and better food?
👉 Do you want to avoid the stress of NHS waiting lists?

Many people don't realise that private medical insurance is more affordable than they think, especially when you consider the value of faster treatment and better facilities. A great insurance policy can provide peace of mind and ensure you receive the care you need when you need it.

Benefits offered by private medical insurance

Private medical insurance provides numerous benefits that can significantly improve your healthcare experience and outcomes:

Faster Access to Treatment
One of the biggest advantages is avoiding NHS waiting lists. While the NHS provides excellent care, waiting times can be lengthy. With private medical insurance, you can often receive treatment within days or weeks rather than months.

Choice of Consultant and Hospital
You can choose your preferred consultant and hospital, giving you more control over your healthcare journey. This is particularly important for complex treatments where you want a specific specialist.

Better Facilities and Accommodation
Private hospitals typically offer superior facilities, including private rooms, better food, and more comfortable surroundings. This can make your recovery more pleasant and potentially faster.

Advanced Treatments
Private medical insurance often covers treatments and medications not available on the NHS, giving you access to the latest medical advances and technologies.

Mental Health Support
Many policies include comprehensive mental health coverage, providing faster access to therapy and psychiatric care when needed.

Tax Benefits for Business Owners
If you're self-employed or a business owner, private medical insurance premiums can be tax-deductible, making it a cost-effective way to protect your health and your business.

Peace of Mind
Knowing you have access to private healthcare when you need it provides invaluable peace of mind, especially for those with ongoing health conditions or concerns about NHS capacity.

Private medical insurance is particularly valuable for those who want to take control of their healthcare journey and ensure they receive the best possible treatment when they need it most.

Important Fact!

There is no need to wait until the renewal of your current policy.
We can look at a more suitable option mid-term!

Why is it important to get private medical insurance early?

👉 Many people are very thankful that they had their private medical insurance cover in place before running into some serious health issues. Private medical insurance is as important as life insurance for protecting your family's finances.

👉 We insure our cars, houses, and even our phones! Yet our health is the most precious thing we have.

Easily one of the most important insurance purchases an individual or family can make in their lifetime, the decision to buy private medical insurance can be made much simpler with the help of experienced advisers. They are the specialists who do the searching and analysis helping people choose between various types of private medical insurance policies available in the market, including different levels of cover and policy types most suitable to the client's individual circumstances.

It certainly won't do any harm if you speak with one of our experienced insurance experts who are passionate about advising people on financial matters related to private medical insurance and are keen to provide you with a free consultation.

You can discuss with them in detail what affordable private medical insurance plan for the necessary peace of mind they would recommend! WeCovr works with some of the best advisers in the market.

By tapping the button below, you can book a free call with them in less than 30 seconds right now:

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Life Insurance and Private Medical Insurance cover you for two different purposes, so you will need to assess your needs but may wish to consider holding the two policies. Private Medical Insurance covers you if you get sick or need treatment and want or need to go privately. Life Insurance covers you in the case of death, giving a payout to family/those left behind.

Private medical insurance is designed for conditions that start after your policy begins, so pre-existing conditions are usually excluded, at least at first. With moratorium underwriting, a pre-existing condition may become eligible for cover once you have gone two continuous years on the policy without symptoms, treatment or advice for it. With full medical underwriting, the insurer tells you upfront which conditions are excluded. If you are switching from another policy or leaving a company scheme, you may be able to keep your existing underwriting terms, and some larger company schemes use Medical History Disregarded underwriting, where pre-existing conditions aren't excluded. Chronic conditions that need long-term management aren't covered by standard policies.

If you prefer to get straight into treatment in the private sector without the long waiting times with the NHS, or you just prefer the private sector anyway, without having to pay it all yourself, then you would need to have Private Medical Insurance to cover it. Some policies can also cover treatments and drugs that aren't routinely available on the NHS.

There's no fee to get quotes through WeCovr. WeCovr and its broker partners are typically paid a commission by the insurer when you take out a policy. The cost of the policy itself depends on your age, where you live, the cover you choose and your excess.

It depends on your personal choice and preferences. If you are prepared to limit yourself to NHS-covered treatments only and can or want to endure long waiting times to get into treatment, then yes, NHS might work for you. Your cover there is free. If you don't want to be exposed to long waiting times or if your treatment is not covered by the NHS, then you may benefit from Private Medical Insurance.

Private Medical Insurance is an important financial product, and policies differ in ways that matter. Speaking to a specialist at WeCovr or one of its broker partners helps make sure your requirements are understood so you can choose the right cover.

WeCovr's broker partners are firms authorised and regulated by the Financial Conduct Authority (FCA), which requires them to treat customers fairly. You can check any firm on the FCA Register.

WeCovr and its broker partners are typically paid a commission by the insurer when a policy is taken out. The premium is set by the insurer, and you don't pay a separate fee for using the service. You can ask about the commission at any time.

The cost of private health insurance depends on several factors, including your age, location, smoking status, and the type of policy you choose. Your health insurance policy is tailored to your needs, and the cost can vary based on the level of cover you require, such as the amount of excess and specific treatment allowances.

Private health insurance covers eligible conditions that arise after your policy begins. You pay a monthly or annual premium and can claim for private healthcare covered by your policy. Benefits can include quicker access to treatment than on the NHS and, on some policies, access to drugs or treatments that aren't routinely available on the NHS.

Most health insurance covers private hospital stays and may include outpatient treatments like scans, tests, or appointments. Policies vary in coverage, and exclusions often include emergency treatment, maternity care, cosmetic surgery, chronic conditions and conditions present before the policy started.

Usually not on a new personal policy: pre-existing conditions are generally excluded, whatever the premium. Depending on your underwriting, a condition may become eligible later, and if you are switching policies or leaving a company scheme you may be able to keep existing terms. If you have questions about what is covered, contact WeCovr and a specialist at WeCovr or one of its broker partners can explain the options.

Your health insurance policy begins once you've selected your policy and set up your payment. After setup, you'll receive your cover documents detailing what is and isn't covered. It's important to review these details carefully as policies differ.

An excess is the amount you contribute towards treatment when you make a claim. Choosing a higher excess can reduce your policy's monthly cost but requires a larger contribution when claiming. Depending on the insurer, it applies once per policy year or once per claim. A specialist at WeCovr or one of its broker partners can explain the excess options available.

To reduce health insurance costs, consider choosing a higher excess, which lowers the monthly premium. However, ensure the plan still meets your needs. Other factors affecting cost include lifestyle choices like smoking and potential savings for couples or family plans.

Some insurers have an upper age limit for new customers, while others don't, and age affects the price. Many insurers will renew an existing policy regardless of age. A specialist at WeCovr or one of its broker partners can help you find insurers that accept your age.

A specialist at WeCovr or one of its broker partners can compare health insurance plans from a range of insurers for you, with no fee to you. Consider individual, couple, or family plans and review coverage details thoroughly before choosing.

Usually, yes. Many insurers let you add a partner or dependent children, either at any time or at renewal, depending on the insurer. The cost depends on factors like their age, where you live and the cover you choose. Contact WeCovr or your insurer for help adding someone to your policy.

UK private medical insurance is designed for treatment in the UK, although some policies include limited cover abroad. If you live or work abroad, international health insurance may be more suitable, and WeCovr or one of its broker partners can help you compare options. For holidays, travel insurance is recommended.

Comprehensive cover usually includes more extensive benefits, such as fuller outpatient cover for consultations, diagnostic tests, physiotherapy and mental health therapies, within the policy limits. A specialist at WeCovr or one of its broker partners can explain the different levels of cover.

Private health insurance typically does not cover routine dental treatment, although some insurers offer a dental option and there are standalone dental policies. A specialist at WeCovr or one of its broker partners can help you compare policies with dental options.

Most private medical insurance policies include cover for cancer diagnosed after the policy starts, but the level of cover varies: some policies limit drugs, treatment time or cost. A specialist at WeCovr or one of its broker partners can help you compare cancer cover between policies.

You can usually change your cover at renewal, and some insurers allow changes during the year. You also have a 14-day cooling-off period after receiving your policy documents, during which you can cancel. A specialist at WeCovr or one of its broker partners can help with changes.

Many policies include a digital GP service provided by the insurer, often with same-day or next-day appointments. Check what your policy includes.

Yes, family members on the same policy can potentially have different levels of cover tailored to their individual needs.

Yes. Insurers offer a range of cover levels to suit different budgets and needs, and a specialist at WeCovr or one of its broker partners can talk you through the options.

Your insurer can tell you which hospitals and specialists are included in your policy. For help comparing policies' hospital lists, tap one of the buttons above or below and fill in a few details, and a specialist at WeCovr or one of its broker partners will be in touch.

A fee-assured (or fee-approved) consultant has agreed to charge within your insurer's fee limits, so for eligible, authorised treatment you shouldn't have to pay a shortfall for their fees.

Many policies include some mental health cover, either as standard or as an option, usually with limits on therapy sessions or costs. Cover varies between insurers, so check the details.

Yes, children up to a certain age can usually be included on your policy, and some insurers offer discounts for children.

Like most health insurance plans, premiums may increase annually due to factors such as age and medical cost inflation.

The cost of health insurance varies based on several factors. Tap a button below to get your own personalised quote through WeCovr.

Private health insurance can offer quicker access to consultations and treatment for eligible conditions, and more choice over when and where you are treated.

Many policies include physiotherapy, sometimes with limits on sessions or cost. A specialist at WeCovr or one of its broker partners can help you find plans that include it.

Services such as the insurer's digital GP app are usually available as soon as your policy starts.

You can obtain a range of suitable quotes easily by tapping one of the buttons above or below and filling in a few details for personalised assistance.

Health insurance covers eligible new conditions that arise after the policy starts. Pre-existing conditions are usually excluded, chronic conditions aren't covered, and other exclusions apply.

Health insurance pays for eligible private healthcare, such as consultations and treatment, up to your policy limits. A specialist at WeCovr or one of its broker partners can help you arrange cover.

Outpatient cover includes consultations, physiotherapy, and mental health therapies outside hospital admissions.

Usually, yes: cover for eligible new conditions starts when your policy starts, and services like a nurse helpline or digital GP app are usually available straight away. If you make a claim soon after starting, the insurer may ask for a report from your GP. Health insurance is designed to cover new conditions that arise after the policy has started.

No, health insurance does not cover A&E (Accident and Emergency) visits. Private hospitals do not typically have the facilities for handling A&E cases. In case of an emergency, please dial 999 or use the NHS emergency services. However, if you require follow-up treatment after an emergency situation, your private medical insurance may be able to assist.

Yes, many insurers offer rewards in leisure, wellbeing, and health. Visit your insurer's website, or ask a specialist at WeCovr or one of its broker partners, for details of member rewards.

You may be able to continue your cover with the same insurer on a personal policy, or take out a new policy. Continuing with the same insurer can mean keeping your existing underwriting, so conditions covered under the company scheme may stay covered. A specialist at WeCovr or one of its broker partners can talk you through your options.

You can tap one of the buttons above or below and fill in a quick form to arrange a call to discuss your options.

Your cover may be similar but not identical, and ongoing medical conditions may be covered, depending on the terms. A specialist at WeCovr or one of its broker partners can help you find the right level of cover.

Usually not, because employers often pay for or contribute to staff cover and group schemes are priced differently. Your cover level and age also affect the price. A specialist at WeCovr or one of its broker partners can give you more detail.

There is usually a limited window after leaving, set by the insurer, so check as early as possible. Your personal policy can often start the day after your work cover ends, and a specialist at WeCovr or one of its broker partners can explain other options.

Have your leaving date and your current policy details ready, then contact WeCovr to discuss your options with a specialist at WeCovr or one of its broker partners.

Ongoing treatment may be covered if you continue with the same insurer on a personal policy, although it could affect the price. A specialist at WeCovr or one of its broker partners can explain your options.

Your insurer will explain how to pay your excess when you contact them for treatment authorisation. Usually you pay it to the hospital or consultant.

Usually not: with most insurers, there's no excess for services such as a digital GP. Check your policy.

Excess changes are usually made at renewal, although some insurers allow changes at other times.

No claims discounts can impact renewal costs based on claims history.

Pre-existing conditions usually aren't covered on a new personal policy. A specialist at WeCovr or one of its broker partners can explain the underwriting options.

This involves health-related questions before policy enrolment to determine coverage.

Moratorium underwriting simplifies enrolment but may require health disclosures during claims.

Claims may require additional information if under moratorium underwriting.

Pre-existing conditions are medical issues that existed before your policy started. Many insurers treat any condition you've had symptoms of, treatment for or advice about in the five years before the policy started as pre-existing. A specialist at WeCovr or one of its broker partners can help you understand how pre-existing conditions affect your options.

While some insurance providers automatically renew your private healthcare cover, it's worth comparing policies when yours is due for renewal to check it still offers good value for the cover you need. A specialist at WeCovr or one of its broker partners can help you compare.

Typically, you must be over 18 to take out your own policy, but children can usually be included on a family policy. Some insurers have an upper age limit for new customers, and premiums typically increase with age. A specialist at WeCovr or one of its broker partners can explain the age rules of different insurers.

Some insurers charge less if you pay annually, but this depends on the insurer. A specialist at WeCovr or one of its broker partners can tell you whether paying annually would save you money.

If your employer offers private health insurance as part of your benefits package, you likely don't need additional cover. However, there may be limits on the cover you receive, and it may not extend to your entire family. Remember, any insurance you get through work only covers you while you're employed there.

Usually not. With full medical underwriting you complete a medical questionnaire, and the insurer may occasionally ask your GP for a report. With moratorium underwriting there's no medical questionnaire upfront. A specialist at WeCovr or one of its broker partners can explain the requirements of different policies.

Many private health insurance providers now offer GP services, either digitally or face-to-face. This means you can often get a private GP appointment quickly, sometimes even on the same day. A specialist at WeCovr or one of its broker partners can help you find policies that offer GP services.

With private health insurance, you can often get a GP appointment much more quickly, sometimes even on the same day, through the insurer's GP service. A specialist at WeCovr or one of its broker partners can help you find policies that include it.

Inpatient care refers to any treatment requiring a stay in a hospital or clinic for at least one night. Outpatient care refers to treatments or tests that don't require hospital admission, such as minor diagnostic tests or physiotherapy sessions. A specialist at WeCovr or one of its broker partners can help you understand the different types of care and find a policy that suits your needs.

Private health insurance pays for eligible medical treatment if you fall ill, while critical illness cover pays a lump sum if you are diagnosed with one of the illnesses listed in the policy, which you can use however you choose, for example to replace lost income. A specialist at WeCovr or one of its broker partners can help you understand the differences.

Health insurance policies are designed for cover in the UK. For cover abroad, consider travel insurance for short trips or international health insurance for longer stays or if you have a holiday home overseas. A specialist at WeCovr or one of its broker partners can help you find appropriate cover.

If your employer pays for your health insurance, it's usually a taxable 'benefit in kind': you pay income tax on its value, normally through your tax code or payroll, and your employer pays Class 1A National Insurance. For the employer, the premiums are usually an allowable business expense. If you buy a personal policy, you pay for it from taxed income. For advice on your situation, speak to an accountant.

When you purchase a policy, you choose how much excess you pay, which is your contribution to the cost of treatment if you make a claim. The higher your excess, the lower your premium is likely to be. A specialist at WeCovr or one of its broker partners can help you understand how excess works and choose the right level for you.

These are two methods of underwriting a health insurance policy, relating to how insurance providers consider your pre-existing medical conditions when you take out cover. A specialist at WeCovr or one of its broker partners can help you understand the differences and choose the right option for you.

Some private health insurance providers offer a no-claims discount, similar to car insurance. Each year you don't claim typically adds to your no-claims discount, which can reduce your premium at renewal. A specialist at WeCovr or one of its broker partners can help you find policies that offer no-claims discounts.

To find the right health insurance for you, compare policies to find one that offers the features you need at a price you can afford. Consider your personal circumstances and what you want from your policy. A specialist at WeCovr or one of its broker partners can help you evaluate your options.

If you need treatment, a GP referral is not always necessary. However, this depends on how you plan to pay for your treatment. Most hospitals will allow you to book appointments with a consultant without a GP referral if you are paying out-of-pocket. If you have private medical insurance, check your policy terms to see whether your insurer requires a GP referral first (many do). Some policies offer direct access without a referral for certain conditions, such as muscle and joint problems or counselling for mental health issues.

Yes, you can obtain financing for a loan to cover the cost of surgery. Many private healthcare companies have partnerships with finance companies to allow you to spread the cost of private treatment over time. You could also explore getting an ordinary loan from your bank if this option proves to be more cost-effective for you.

WeCovr has published research into the cost of private health insurance in the UK. Click the link to find out more detailed information.

Yes, you can continue to receive treatment through the NHS even if you have private health insurance and have received private treatment in the past. This could be for rehabilitation after private surgery or for treatment that is not covered by your health insurance policy. For example, some cosmetic surgeries may be available through the NHS but are generally not covered by private medical insurance.

This is a difficult question to answer definitively. There are certain services that cannot be obtained privately, such as emergency treatment at an Accident and Emergency (A&E) department. Many NHS consultants also practise privately, so you could potentially see the same consultant either way. However, private healthcare typically offers shorter waiting times, usually a private room, and more flexible visiting. Some policies also give access to treatments and drugs that are not routinely available through the NHS.

Yes, you can self-refer to a private specialist without the need for a GP referral. However, the British Medical Association believes that in most cases, it is best practice to start with your GP, as they are familiar with your medical history.

Usually, yes. If you have private tests or scans but then want NHS treatment, your GP or private consultant can refer you to the NHS and share your results, although the NHS team may want to repeat some tests.



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