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National Friendly My PMI Mutual Society Health Insurance Explained

As experienced insurance specialists who have arranged over 1,000,000 policies, WeCovr and, where appropriate, broker partners help UK residents find the right private medical insurance. This guide explores National Friendly, a unique mutual society offering a distinct alternative to mainstream insurers, focusing on member value over shareholder profit.

Last updated Oct 7, 2026

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TL;DR

As experienced insurance specialists who have arranged over 1,000,000 policies, WeCovr and, where appropriate, broker partners help UK residents find the right private medical insurance. This guide explores National Friendly, a unique mutual society offering a distinct alternative to mainstream insurers, focusing on member value over shareholder profit.

Key takeaways

  • Keeping Premiums Competitive: By reinvesting profits, National Friendly can help to stabilise premiums over the long term, protecting members from the sharp annual increases sometimes seen elsewhere in the market.
  • Enhancing Policy Benefits: Surplus funds can be used to add new benefits to policies or improve existing ones without necessarily passing the full cost on to members.
  • Discretionary Financial Grants: In some cases, mutuals may offer discretionary grants or support to members facing unexpected hardship, reinforcing the community-based ethos.
  • Investing in Better Service: Profits can be channelled into improving technology, customer service, and the efficiency of the claims process.
  • Hospital Charges: The costs for your room, nursing care, and other services as an in-patient or day-patient.

National Friendly decision check

Is National Friendly actually the right fit for your situation?

National Friendly may be a strong option, but the better question is whether the policy style, hospital access, underwriting approach and price are a good fit for how you would actually use cover.

Why this may help

This can help you weigh up whether National Friendly looks right for you, where it may fall short, and when Freedom, WPA, Bupa and AXA Health deserve a closer look.

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General guidance only.

As experienced insurance specialists who have arranged over 1,000,000 policies, WeCovr and, where appropriate, broker partners help UK residents find the right private medical insurance. This guide explores National Friendly, a unique mutual society offering a distinct alternative to mainstream insurers, focusing on member value over shareholder profit.

National Friendly at a glance

CategoryQuick view
Best forReaders who like the idea of a mutual society, simpler PMI structures, and a more member-focused proposition rather than a large-brand experience.
Watch out forHospital access, digital features, and breadth of extras may feel narrower than Bupa, AXA Health, Vitality, or Aviva depending on the policy structure you compare.
Could suitBuyers who value a traditional mutual model, want straightforward cover, and are open to a smaller provider if the overall fit and price make sense.
Alternatives worth checkingFreedom Health review, WPA review, Bupa review, and AXA Health review.

What National Friendly may do well

  • Mutual structure focused on member value rather than shareholder returns
  • Straightforward positioning that can appeal to buyers who want less product clutter
  • A more traditional, member-oriented feel than some larger insurers
  • Potentially appealing for readers comparing smaller or more specialist PMI options

Where National Friendly may be less attractive

  • Less mainstream brand recognition than Bupa, AXA Health, Aviva or Vitality
  • Fewer headline perks and a smaller “feature stack” than some of the largest providers
  • Buyers who prioritise broad hospital access or richer digital support may want to compare carefully
  • The real value depends heavily on the exact policy structure and the alternatives quoted at the same time

Is National Friendly likely to be right for you?

National Friendly may be a good fit if:

  • You prefer the mutual society model
  • You want a smaller-provider alternative to the biggest PMI brands
  • You care more about straightforward member value than reward schemes or heavy branding

You may want to compare alternatives first if:

  • You want the widest mainstream hospital access and feature set
  • You are comparing more digital-first or rewards-led PMI options
  • You want to pressure-test value against Freedom, WPA, Bupa, or AXA Health

If you are comparing smaller-provider routes first, continue with Choosing Between National Friendly and Freedom Health Insurance. If you want the wider market context, move next to Private Health Insurance Options UK 2026 or Top 10 PMI Providers by Market Share UK 2026.

National Friendly My PMI Mutual Society Health Insurance Explained

In the bustling UK private medical insurance market, most providers are large commercial companies. They are typically owned by shareholders and listed on the stock exchange. National Friendly, however, operates on a completely different model: it's a mutual society.

This fundamental difference in structure shapes everything from who benefits from profits to the overall ethos of the organisation. Instead of answering to external shareholders demanding dividends, a mutual society is owned by and run for its members—the policyholders. This guide will unpack what this means for you, exploring the unique benefits of their profit-sharing approach and the specifics of their 'My PMI' health insurance plans.

What is a Mutual Society? The National Friendly Difference

Founded in 1868, National Friendly has a long history of putting its members first. A mutual society is a financial organisation owned by its members, not by external investors or shareholders. Think of it like a club where the members are the owners, and the primary goal is to provide the best possible service and value to those members.

This is a stark contrast to a typical PLC (Public Limited Company), whose primary legal duty is to maximise profits for its shareholders.

Mutual vs. Commercial Insurer: A Tale of Two Structures

To understand the impact of this difference, let's compare the two business models side-by-side.

FeatureNational Friendly (Mutual Society)Typical Commercial Insurer (PLC)
OwnershipOwned by the policyholders (members).Owned by external shareholders.
Primary GoalTo provide value and benefits to members.To generate profit for shareholders.
ProfitsReinvested back into the society to benefit members.Distributed to shareholders as dividends or reinvested to grow the business for shareholder benefit.
AccountabilityAccountable to its members.Accountable to its board of directors and shareholders.
FocusLong-term member satisfaction and stability.Short-term financial performance and share price.

This member-centric approach means that every decision National Friendly makes is guided by a single question: "How will this benefit our members?"

The Power of Profits: How National Friendly Reinvests for Members

One of the most significant advantages of a mutual society is its approach to profits. Without the pressure to pay dividends to shareholders, National Friendly can use any surplus it generates to directly enhance the value it offers to you, the member.

This is often done through several key channels:

  1. Keeping Premiums Competitive: By reinvesting profits, National Friendly can help to stabilise premiums over the long term, protecting members from the sharp annual increases sometimes seen elsewhere in the market.
  2. Enhancing Policy Benefits: Surplus funds can be used to add new benefits to policies or improve existing ones without necessarily passing the full cost on to members.
  3. Discretionary Financial Grants: In some cases, mutuals may offer discretionary grants or support to members facing unexpected hardship, reinforcing the community-based ethos.
  4. Investing in Better Service: Profits can be channelled into improving technology, customer service, and the efficiency of the claims process.

For those looking for a private medical insurance UK provider with a conscience, this model is highly appealing. It fosters a sense of community and shared purpose that is often absent in a purely commercial transaction. A PMI specialist at WeCovr or one of our broker partners can help you compare the long-term value of a mutual provider against traditional insurers to see which best fits your financial and healthcare goals.

A Deep Dive into National Friendly's 'My PMI' Health Insurance

National Friendly's flagship health insurance product is 'My PMI'. It's designed to be flexible, allowing you to build a plan that suits your specific needs and budget. The core of the policy is focused on providing cover for in-patient and day-patient treatment for acute conditions.

Crucial Note: Like all standard UK private medical insurance, My PMI is designed to cover acute conditions—illnesses or injuries that are likely to respond quickly to treatment and return you to your previous state of health. It does not cover pre-existing conditions you had before your policy began, or chronic conditions which require long-term management (e.g., diabetes, asthma, hypertension).

Core Cover: The Foundation of Your Policy

The 'My PMI' plan starts with a robust foundation of core cover. This typically includes:

  • Hospital Charges: The costs for your room, nursing care, and other services as an in-patient or day-patient.
  • Specialist Fees: Fees for the surgeons, anaesthetists, and physicians who treat you in hospital.
  • Diagnostic Tests: Scans and tests like MRI, CT, and PET scans, whether in a hospital setting or on an outpatient basis.
  • Cancer Cover: Comprehensive cover for the diagnosis and treatment of cancer, including surgery, radiotherapy, and chemotherapy. This is a cornerstone of most high-quality PMI policies.
  • NHS Cash Benefit: A fixed cash payment for each night you choose to receive eligible in-patient treatment on the NHS instead of using your private cover.

Building Your Plan: Optional Extras

Where 'My PMI' truly becomes your own is in the selection of optional add-ons. This allows you to control your level of cover and the cost of your premium.

Optional BenefitWhat It CoversWho Is It For?
Outpatient CoverConsultations with specialists and diagnostic tests that don't require a hospital bed. You can often choose a financial limit (e.g., £500, £1,000, or unlimited).Anyone who wants faster access to specialists without needing to wait for an NHS referral for consultations.
Therapies CoverTreatment from physiotherapists, osteopaths, chiropractors, and other recognised therapists to aid recovery.Individuals with active lifestyles, those prone to sports injuries, or anyone wanting swift access to recovery support post-surgery.
Mental Health CoverAccess to consultations with psychiatrists and psychologists, and in-patient or day-patient psychiatric treatment.A vital option for those who want to prioritise their mental wellbeing and ensure fast access to professional support.

Choosing the right combination of options can be daunting. A specialist broker can provide tailored advice, helping you balance comprehensive cover with a premium that works for you.

Choosing Your Underwriting: Moratorium vs. Full Medical

When you apply for a 'My PMI' policy, you'll need to choose an underwriting method. This is how the insurer assesses your medical history to decide what they will and won't cover.

  1. Moratorium Underwriting (Most Common): With this option, you don't need to provide your full medical history upfront. Instead, the insurer will automatically exclude treatment for any condition you've had symptoms of, or received advice or treatment for, in the five years before your policy started. However, if you then go two continuous years on the policy without any symptoms, advice, or treatment for that condition, it may become eligible for cover. It's simpler and faster to set up.

  2. Full Medical Underwriting (FMU): This involves completing a detailed health questionnaire about your medical history. The insurer will review this information and tell you from the outset exactly what is and isn't covered. It takes longer to set up but provides complete clarity from day one.

Understanding Key Policy Details: Excess, Hospital Lists, and Claims

Getting to grips with the finer details of your policy is essential for a smooth experience when you need to use it.

Setting Your Excess: Balancing Premiums and Payouts

An excess is a fixed amount you agree to pay towards the cost of your treatment each policy year. For example, if you have a £250 excess and your first claim of the year is for a £2,000 procedure, you would pay the first £250 and National Friendly would pay the remaining £1,750.

  • Higher Excess = Lower Premium: By agreeing to pay more towards your own care, you reduce the insurer's risk, and they reward you with a lower monthly or annual premium.
  • Lower Excess = Higher Premium (illustrative): A lower excess (including a £0 option) means you'll pay less out-of-pocket when you claim, but your regular premiums will be higher.

National Friendly's 'My PMI' offers a range of excess options, typically from £0 up to £1,000 or more, giving you direct control over your costs.

The National Friendly Hospital List

Insurers have agreements with specific hospital groups across the UK. The list of hospitals you can use is determined by the option you choose when you take out your policy. A more restricted list (e.g., excluding central London hospitals) will usually result in a lower premium. It's vital to check that the list includes convenient, high-quality hospitals in your local area.

The Claims Process: A Step-by-Step Guide

Making a claim with National Friendly is designed to be straightforward:

  1. Visit Your GP: Your first port of call is always your NHS GP. If they believe you need to see a specialist, they will provide you with an open referral letter.
  2. Contact National Friendly: Before you book any appointments or treatment, you must call their claims team. They will check that your condition may be covered and pre-authorise the treatment.
  3. Find a Specialist: National Friendly can help you find a recognised specialist from their approved network.
  4. Receive Treatment: Attend your consultation and any subsequent treatment.
  5. Settle the Bill: In most cases, the hospital and specialist will bill National Friendly directly, so you don't have to worry about paperwork. You will only need to pay your chosen excess.

Beyond Insurance: Added Value for National Friendly Members

Being a member of National Friendly comes with perks that extend beyond the core insurance policy. These are designed to support your overall health and wellbeing.

  • Friendly GP: A virtual GP service providing 24/7 access to a doctor via phone or video call. This is incredibly useful for getting quick advice, prescriptions, or referrals with potentially shorter waits for an appointment at your local surgery.
  • Mental Health Support: Access to a dedicated helpline for immediate, confidential support from trained counsellors.
  • Member-focused Communication: As a member-owner, you'll receive regular updates on the society's performance and have a voice in how it is run, often through AGMs (Annual General Meetings).

These added-value services are a key part of the 'mutual difference', demonstrating a commitment to member welfare that goes beyond just paying claims.

Proactive Health: Small Changes, Big Impact

While having robust health insurance is a fantastic safety net, the best strategy is always to proactively manage your health. Small, consistent habits can dramatically reduce your risk of developing many acute and chronic conditions.

  • Balanced Diet: Aim for a diet rich in fruits, vegetables, lean proteins, and whole grains. According to NHS guidance, eating at least five portions of a variety of fruit and veg every day can lower your risk of serious health problems.
  • Regular Activity: The NHS recommends at least 150 minutes of moderate-intensity activity a week or 75 minutes of vigorous-intensity activity. This could be anything from a brisk walk or cycling to a gym class.
  • Prioritise Sleep: Most adults need 7-9 hours of quality sleep per night. Poor sleep is linked to a range of health issues, including a weakened immune system and higher stress levels.
  • Manage Stress: Find healthy ways to manage stress, such as mindfulness, yoga, spending time in nature, or engaging in hobbies you enjoy.

WeCovr believes in supporting our clients' holistic health. That's why customers who purchase private medical or life insurance through us receive complimentary access to our AI-powered calorie and nutrition tracking app, CalorieHero, to help them stay on top of their wellness goals.

Is National Friendly the Right Choice for You?

National Friendly's 'My PMI' is an excellent option for individuals, couples, and families who:

  • Value the ethical and member-focused approach of a mutual society.
  • Want a flexible policy that they can tailor to their exact needs.
  • Appreciate added-value benefits like a virtual GP service.
  • Are looking for a long-term relationship with an insurer that prioritises stability and member value over short-term profits.

However, the UK private health cover market is diverse. Providers like Aviva, AXA Health, Bupa, and Vitality all offer compelling products with different strengths. The only way to be certain you're getting a strong fit for your unique circumstances and budget is to compare them.

Working with a WeCovr specialist or one of our broker partners gives you a comprehensive overview of the market. We take the time to understand your needs and provide regulated advice, ensuring you find the right fit. Plus, if you decide to purchase PMI or life insurance with us, you could be eligible for discounts on other types of cover, like home or travel insurance. Our high customer satisfaction ratings reflect our commitment to finding the right solution for every client, with no separate broker fee.

Does National Friendly cover conditions I already have?

No. Like all standard UK private medical insurance, National Friendly's My PMI policy does not cover pre-existing conditions. A pre-existing condition is any disease, illness, or injury for which you have experienced symptoms, received medication, advice, or treatment in the five years before your policy start date. PMI is designed for new, acute conditions that arise after you join.

What is the difference between an acute and a chronic condition?

An acute condition is a disease or injury that is sudden in onset, short in duration, and is expected to respond fully to treatment, returning you to your previous state of health (e.g., a joint replacement, cataract surgery, or removing an appendix). A chronic condition is one that is long-lasting and requires ongoing management rather than a cure (e.g., diabetes, asthma, high blood pressure, or arthritis). Private medical insurance is designed to cover acute conditions only.

Can I add my family to my National Friendly My PMI policy?

Yes, National Friendly allows you to add your partner and dependent children to your 'My PMI' policy, creating a single plan for the whole family. This can often be more convenient and cost-effective than taking out separate policies for each individual.

How does the National Friendly 'Mutual Benefits' programme work?

As National Friendly has no shareholders to pay, any profits generated are used for the benefit of its members. This can take several forms, such as keeping premiums competitive, enhancing policy benefits over time, or offering discretionary financial support to members in times of need. It's a core part of their ethos of putting members first.

Ready to explore your private medical insurance options and see how National Friendly compares to other UK providers on our panel?

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Sources

  • NHS England: Waiting times and referral-to-treatment statistics.
  • Office for National Statistics (ONS): Health, mortality, and workforce data.
  • NICE: Clinical guidance and technology appraisals.
  • Care Quality Commission (CQC): Provider quality and inspection reports.
  • UK Health Security Agency (UKHSA): Public health surveillance reports.
  • Association of British Insurers (ABI): Health and protection market publications.

Important Information and Risks

No advice: This article is for general information only. It is not financial, legal, insurance, or tax advice, and it is not a personal recommendation. WeCovr does not assess your individual circumstances or recommend a specific product through this article.

Policy exclusions and underwriting: Insurance policies, including life insurance, private medical insurance, critical illness cover, and income protection, are subject to insurer underwriting, eligibility, acceptance criteria, terms, conditions, limits, and exclusions. Pre-existing medical conditions may be excluded, restricted, or accepted on special terms unless an insurer confirms otherwise in writing.

Tax treatment: References to tax treatment, HMRC rules, or business reliefs are based on current UK legislation and guidance, which can change. Tax treatment depends on your personal or business circumstances and may differ from examples in this article.

Before you buy: Always read the Insurance Product Information Document (IPID), policy summary, and full policy terms before buying, renewing, changing, or keeping cover. If you are unsure whether a policy is suitable for you, speak to an insurance adviser.

Before you choose

Most people choose more confidently when they compare National Friendly in context, not in isolation.

If you are still unsure after this review, the next useful step is checking whether National Friendly looks like the right fit for your needs or whether Freedom, WPA, Bupa and AXA Health deserve a closer look.

A practical next step

A quick review can help you decide whether there is a real gap worth acting on, rather than leaving you with more unanswered questions.

Useful if you want a clearer answer, not just more information.

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Why private medical insurance and how does it work?

What is Private Medical Insurance?

Private medical insurance (PMI) is a type of health insurance that provides access to private healthcare services in the UK. It covers the cost of private medical treatment, allowing you to bypass NHS waiting lists and receive faster, more convenient care.

How does it work?

Private medical insurance works by paying for your private healthcare costs. When you need treatment, you can choose to go private and your insurance will cover the costs, subject to your policy terms and conditions. This can include:

• Private consultations with specialists
• Private hospital treatment and surgery
• Diagnostic tests and scans
• Physiotherapy and rehabilitation
• Mental health treatment

Your premium depends on factors like your age, health, occupation, and the level of cover you choose. Most policies offer different levels of cover, from basic to comprehensive, allowing you to tailor the policy to your needs and budget.

Questions to ask yourself regarding private medical insurance

Just ask yourself:
👉 Are you concerned about NHS waiting times for treatment?
👉 Would you prefer to choose your own consultant and hospital?
👉 Do you want faster access to diagnostic tests and scans?
👉 Would you like private hospital accommodation and better food?
👉 Do you want to avoid the stress of NHS waiting lists?

Many people don't realise that private medical insurance is more affordable than they think, especially when you consider the value of faster treatment and better facilities. A great insurance policy can provide peace of mind and ensure you receive the care you need when you need it.

Benefits offered by private medical insurance

Private medical insurance provides numerous benefits that can significantly improve your healthcare experience and outcomes:

Faster Access to Treatment
One of the biggest advantages is avoiding NHS waiting lists. While the NHS provides excellent care, waiting times can be lengthy. With private medical insurance, you can often receive treatment within days or weeks rather than months.

Choice of Consultant and Hospital
You can choose your preferred consultant and hospital, giving you more control over your healthcare journey. This is particularly important for complex treatments where you want a specific specialist.

Better Facilities and Accommodation
Private hospitals typically offer superior facilities, including private rooms, better food, and more comfortable surroundings. This can make your recovery more pleasant and potentially faster.

Advanced Treatments
Private medical insurance often covers treatments and medications not available on the NHS, giving you access to the latest medical advances and technologies.

Mental Health Support
Many policies include comprehensive mental health coverage, providing faster access to therapy and psychiatric care when needed.

Tax Benefits for Business Owners
If you're self-employed or a business owner, private medical insurance premiums can be tax-deductible, making it a cost-effective way to protect your health and your business.

Peace of Mind
Knowing you have access to private healthcare when you need it provides invaluable peace of mind, especially for those with ongoing health conditions or concerns about NHS capacity.

Private medical insurance is particularly valuable for those who want to take control of their healthcare journey and ensure they receive the best possible treatment when they need it most.

Important Fact!

There is no need to wait until the renewal of your current policy.
We can look at a more suitable option mid-term!

Why is it important to get private medical insurance early?

👉 Many people are very thankful that they had their private medical insurance cover in place before running into some serious health issues. Private medical insurance is as important as life insurance for protecting your family's finances.

👉 We insure our cars, houses, and even our phones! Yet our health is the most precious thing we have.

Easily one of the most important insurance purchases an individual or family can make in their lifetime, the decision to buy private medical insurance can be made much simpler with the help of experienced advisers. They are the specialists who do the searching and analysis helping people choose between various types of private medical insurance policies available in the market, including different levels of cover and policy types most suitable to the client's individual circumstances.

It certainly won't do any harm if you speak with one of our experienced insurance experts who are passionate about advising people on financial matters related to private medical insurance and are keen to provide you with a free consultation.

You can discuss with them in detail what affordable private medical insurance plan for the necessary peace of mind they would recommend! WeCovr works with some of the best advisers in the market.

By tapping the button below, you can book a free call with them in less than 30 seconds right now:

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Life Insurance and Private Medical Insurance cover you for two different purposes, so you will need to assess your needs but may wish to consider holding the two policies. Private Medical Insurance covers you if you get sick or need treatment and want or need to go privately. Life Insurance covers you in the case of death, giving a payout to family/those left behind.

Private medical insurance is designed for conditions that start after your policy begins, so pre-existing conditions are usually excluded, at least at first. With moratorium underwriting, a pre-existing condition may become eligible for cover once you have gone two continuous years on the policy without symptoms, treatment or advice for it. With full medical underwriting, the insurer tells you upfront which conditions are excluded. If you are switching from another policy or leaving a company scheme, you may be able to keep your existing underwriting terms, and some larger company schemes use Medical History Disregarded underwriting, where pre-existing conditions aren't excluded. Chronic conditions that need long-term management aren't covered by standard policies.

If you prefer to get straight into treatment in the private sector without the long waiting times with the NHS, or you just prefer the private sector anyway, without having to pay it all yourself, then you would need to have Private Medical Insurance to cover it. Some policies can also cover treatments and drugs that aren't routinely available on the NHS.

There's no fee to get quotes through WeCovr. WeCovr and its broker partners are typically paid a commission by the insurer when you take out a policy. The cost of the policy itself depends on your age, where you live, the cover you choose and your excess.

It depends on your personal choice and preferences. If you are prepared to limit yourself to NHS-covered treatments only and can or want to endure long waiting times to get into treatment, then yes, NHS might work for you. Your cover there is free. If you don't want to be exposed to long waiting times or if your treatment is not covered by the NHS, then you may benefit from Private Medical Insurance.

Private Medical Insurance is an important financial product, and policies differ in ways that matter. Speaking to a specialist at WeCovr or one of its broker partners helps make sure your requirements are understood so you can choose the right cover.

WeCovr's broker partners are firms authorised and regulated by the Financial Conduct Authority (FCA), which requires them to treat customers fairly. You can check any firm on the FCA Register.

WeCovr and its broker partners are typically paid a commission by the insurer when a policy is taken out. The premium is set by the insurer, and you don't pay a separate fee for using the service. You can ask about the commission at any time.

The cost of private health insurance depends on several factors, including your age, location, smoking status, and the type of policy you choose. Your health insurance policy is tailored to your needs, and the cost can vary based on the level of cover you require, such as the amount of excess and specific treatment allowances.

Private health insurance covers eligible conditions that arise after your policy begins. You pay a monthly or annual premium and can claim for private healthcare covered by your policy. Benefits can include quicker access to treatment than on the NHS and, on some policies, access to drugs or treatments that aren't routinely available on the NHS.

Most health insurance covers private hospital stays and may include outpatient treatments like scans, tests, or appointments. Policies vary in coverage, and exclusions often include emergency treatment, maternity care, cosmetic surgery, chronic conditions and conditions present before the policy started.

Usually not on a new personal policy: pre-existing conditions are generally excluded, whatever the premium. Depending on your underwriting, a condition may become eligible later, and if you are switching policies or leaving a company scheme you may be able to keep existing terms. If you have questions about what is covered, contact WeCovr and a specialist at WeCovr or one of its broker partners can explain the options.

Your health insurance policy begins once you've selected your policy and set up your payment. After setup, you'll receive your cover documents detailing what is and isn't covered. It's important to review these details carefully as policies differ.

An excess is the amount you contribute towards treatment when you make a claim. Choosing a higher excess can reduce your policy's monthly cost but requires a larger contribution when claiming. Depending on the insurer, it applies once per policy year or once per claim. A specialist at WeCovr or one of its broker partners can explain the excess options available.

To reduce health insurance costs, consider choosing a higher excess, which lowers the monthly premium. However, ensure the plan still meets your needs. Other factors affecting cost include lifestyle choices like smoking and potential savings for couples or family plans.

Some insurers have an upper age limit for new customers, while others don't, and age affects the price. Many insurers will renew an existing policy regardless of age. A specialist at WeCovr or one of its broker partners can help you find insurers that accept your age.

A specialist at WeCovr or one of its broker partners can compare health insurance plans from a range of insurers for you, with no fee to you. Consider individual, couple, or family plans and review coverage details thoroughly before choosing.

Usually, yes. Many insurers let you add a partner or dependent children, either at any time or at renewal, depending on the insurer. The cost depends on factors like their age, where you live and the cover you choose. Contact WeCovr or your insurer for help adding someone to your policy.

UK private medical insurance is designed for treatment in the UK, although some policies include limited cover abroad. If you live or work abroad, international health insurance may be more suitable, and WeCovr or one of its broker partners can help you compare options. For holidays, travel insurance is recommended.

Comprehensive cover usually includes more extensive benefits, such as fuller outpatient cover for consultations, diagnostic tests, physiotherapy and mental health therapies, within the policy limits. A specialist at WeCovr or one of its broker partners can explain the different levels of cover.

Private health insurance typically does not cover routine dental treatment, although some insurers offer a dental option and there are standalone dental policies. A specialist at WeCovr or one of its broker partners can help you compare policies with dental options.

Most private medical insurance policies include cover for cancer diagnosed after the policy starts, but the level of cover varies: some policies limit drugs, treatment time or cost. A specialist at WeCovr or one of its broker partners can help you compare cancer cover between policies.

You can usually change your cover at renewal, and some insurers allow changes during the year. You also have a 14-day cooling-off period after receiving your policy documents, during which you can cancel. A specialist at WeCovr or one of its broker partners can help with changes.

Many policies include a digital GP service provided by the insurer, often with same-day or next-day appointments. Check what your policy includes.

Yes, family members on the same policy can potentially have different levels of cover tailored to their individual needs.

Yes. Insurers offer a range of cover levels to suit different budgets and needs, and a specialist at WeCovr or one of its broker partners can talk you through the options.

Your insurer can tell you which hospitals and specialists are included in your policy. For help comparing policies' hospital lists, tap one of the buttons above or below and fill in a few details, and a specialist at WeCovr or one of its broker partners will be in touch.

A fee-assured (or fee-approved) consultant has agreed to charge within your insurer's fee limits, so for eligible, authorised treatment you shouldn't have to pay a shortfall for their fees.

Many policies include some mental health cover, either as standard or as an option, usually with limits on therapy sessions or costs. Cover varies between insurers, so check the details.

Yes, children up to a certain age can usually be included on your policy, and some insurers offer discounts for children.

Like most health insurance plans, premiums may increase annually due to factors such as age and medical cost inflation.

The cost of health insurance varies based on several factors. Tap a button below to get your own personalised quote through WeCovr.

Private health insurance can offer quicker access to consultations and treatment for eligible conditions, and more choice over when and where you are treated.

Many policies include physiotherapy, sometimes with limits on sessions or cost. A specialist at WeCovr or one of its broker partners can help you find plans that include it.

Services such as the insurer's digital GP app are usually available as soon as your policy starts.

You can obtain a range of suitable quotes easily by tapping one of the buttons above or below and filling in a few details for personalised assistance.

Health insurance covers eligible new conditions that arise after the policy starts. Pre-existing conditions are usually excluded, chronic conditions aren't covered, and other exclusions apply.

Health insurance pays for eligible private healthcare, such as consultations and treatment, up to your policy limits. A specialist at WeCovr or one of its broker partners can help you arrange cover.

Outpatient cover includes consultations, physiotherapy, and mental health therapies outside hospital admissions.

Usually, yes: cover for eligible new conditions starts when your policy starts, and services like a nurse helpline or digital GP app are usually available straight away. If you make a claim soon after starting, the insurer may ask for a report from your GP. Health insurance is designed to cover new conditions that arise after the policy has started.

No, health insurance does not cover A&E (Accident and Emergency) visits. Private hospitals do not typically have the facilities for handling A&E cases. In case of an emergency, please dial 999 or use the NHS emergency services. However, if you require follow-up treatment after an emergency situation, your private medical insurance may be able to assist.

Yes, many insurers offer rewards in leisure, wellbeing, and health. Visit your insurer's website, or ask a specialist at WeCovr or one of its broker partners, for details of member rewards.

You may be able to continue your cover with the same insurer on a personal policy, or take out a new policy. Continuing with the same insurer can mean keeping your existing underwriting, so conditions covered under the company scheme may stay covered. A specialist at WeCovr or one of its broker partners can talk you through your options.

You can tap one of the buttons above or below and fill in a quick form to arrange a call to discuss your options.

Your cover may be similar but not identical, and ongoing medical conditions may be covered, depending on the terms. A specialist at WeCovr or one of its broker partners can help you find the right level of cover.

Usually not, because employers often pay for or contribute to staff cover and group schemes are priced differently. Your cover level and age also affect the price. A specialist at WeCovr or one of its broker partners can give you more detail.

There is usually a limited window after leaving, set by the insurer, so check as early as possible. Your personal policy can often start the day after your work cover ends, and a specialist at WeCovr or one of its broker partners can explain other options.

Have your leaving date and your current policy details ready, then contact WeCovr to discuss your options with a specialist at WeCovr or one of its broker partners.

Ongoing treatment may be covered if you continue with the same insurer on a personal policy, although it could affect the price. A specialist at WeCovr or one of its broker partners can explain your options.

Your insurer will explain how to pay your excess when you contact them for treatment authorisation. Usually you pay it to the hospital or consultant.

Usually not: with most insurers, there's no excess for services such as a digital GP. Check your policy.

Excess changes are usually made at renewal, although some insurers allow changes at other times.

No claims discounts can impact renewal costs based on claims history.

Pre-existing conditions usually aren't covered on a new personal policy. A specialist at WeCovr or one of its broker partners can explain the underwriting options.

This involves health-related questions before policy enrolment to determine coverage.

Moratorium underwriting simplifies enrolment but may require health disclosures during claims.

Claims may require additional information if under moratorium underwriting.

Pre-existing conditions are medical issues that existed before your policy started. Many insurers treat any condition you've had symptoms of, treatment for or advice about in the five years before the policy started as pre-existing. A specialist at WeCovr or one of its broker partners can help you understand how pre-existing conditions affect your options.

While some insurance providers automatically renew your private healthcare cover, it's worth comparing policies when yours is due for renewal to check it still offers good value for the cover you need. A specialist at WeCovr or one of its broker partners can help you compare.

Typically, you must be over 18 to take out your own policy, but children can usually be included on a family policy. Some insurers have an upper age limit for new customers, and premiums typically increase with age. A specialist at WeCovr or one of its broker partners can explain the age rules of different insurers.

Some insurers charge less if you pay annually, but this depends on the insurer. A specialist at WeCovr or one of its broker partners can tell you whether paying annually would save you money.

If your employer offers private health insurance as part of your benefits package, you likely don't need additional cover. However, there may be limits on the cover you receive, and it may not extend to your entire family. Remember, any insurance you get through work only covers you while you're employed there.

Usually not. With full medical underwriting you complete a medical questionnaire, and the insurer may occasionally ask your GP for a report. With moratorium underwriting there's no medical questionnaire upfront. A specialist at WeCovr or one of its broker partners can explain the requirements of different policies.

Many private health insurance providers now offer GP services, either digitally or face-to-face. This means you can often get a private GP appointment quickly, sometimes even on the same day. A specialist at WeCovr or one of its broker partners can help you find policies that offer GP services.

With private health insurance, you can often get a GP appointment much more quickly, sometimes even on the same day, through the insurer's GP service. A specialist at WeCovr or one of its broker partners can help you find policies that include it.

Inpatient care refers to any treatment requiring a stay in a hospital or clinic for at least one night. Outpatient care refers to treatments or tests that don't require hospital admission, such as minor diagnostic tests or physiotherapy sessions. A specialist at WeCovr or one of its broker partners can help you understand the different types of care and find a policy that suits your needs.

Private health insurance pays for eligible medical treatment if you fall ill, while critical illness cover pays a lump sum if you are diagnosed with one of the illnesses listed in the policy, which you can use however you choose, for example to replace lost income. A specialist at WeCovr or one of its broker partners can help you understand the differences.

Health insurance policies are designed for cover in the UK. For cover abroad, consider travel insurance for short trips or international health insurance for longer stays or if you have a holiday home overseas. A specialist at WeCovr or one of its broker partners can help you find appropriate cover.

If your employer pays for your health insurance, it's usually a taxable 'benefit in kind': you pay income tax on its value, normally through your tax code or payroll, and your employer pays Class 1A National Insurance. For the employer, the premiums are usually an allowable business expense. If you buy a personal policy, you pay for it from taxed income. For advice on your situation, speak to an accountant.

When you purchase a policy, you choose how much excess you pay, which is your contribution to the cost of treatment if you make a claim. The higher your excess, the lower your premium is likely to be. A specialist at WeCovr or one of its broker partners can help you understand how excess works and choose the right level for you.

These are two methods of underwriting a health insurance policy, relating to how insurance providers consider your pre-existing medical conditions when you take out cover. A specialist at WeCovr or one of its broker partners can help you understand the differences and choose the right option for you.

Some private health insurance providers offer a no-claims discount, similar to car insurance. Each year you don't claim typically adds to your no-claims discount, which can reduce your premium at renewal. A specialist at WeCovr or one of its broker partners can help you find policies that offer no-claims discounts.

To find the right health insurance for you, compare policies to find one that offers the features you need at a price you can afford. Consider your personal circumstances and what you want from your policy. A specialist at WeCovr or one of its broker partners can help you evaluate your options.

If you need treatment, a GP referral is not always necessary. However, this depends on how you plan to pay for your treatment. Most hospitals will allow you to book appointments with a consultant without a GP referral if you are paying out-of-pocket. If you have private medical insurance, check your policy terms to see whether your insurer requires a GP referral first (many do). Some policies offer direct access without a referral for certain conditions, such as muscle and joint problems or counselling for mental health issues.

Yes, you can obtain financing for a loan to cover the cost of surgery. Many private healthcare companies have partnerships with finance companies to allow you to spread the cost of private treatment over time. You could also explore getting an ordinary loan from your bank if this option proves to be more cost-effective for you.

WeCovr has published research into the cost of private health insurance in the UK. Click the link to find out more detailed information.

Yes, you can continue to receive treatment through the NHS even if you have private health insurance and have received private treatment in the past. This could be for rehabilitation after private surgery or for treatment that is not covered by your health insurance policy. For example, some cosmetic surgeries may be available through the NHS but are generally not covered by private medical insurance.

This is a difficult question to answer definitively. There are certain services that cannot be obtained privately, such as emergency treatment at an Accident and Emergency (A&E) department. Many NHS consultants also practise privately, so you could potentially see the same consultant either way. However, private healthcare typically offers shorter waiting times, usually a private room, and more flexible visiting. Some policies also give access to treatments and drugs that are not routinely available through the NHS.

Yes, you can self-refer to a private specialist without the need for a GP referral. However, the British Medical Association believes that in most cases, it is best practice to start with your GP, as they are familiar with your medical history.

Usually, yes. If you have private tests or scans but then want NHS treatment, your GP or private consultant can refer you to the NHS and share your results, although the NHS team may want to repeat some tests.



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