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Private Medical Insurance Claims Surge in Last Two Years

As an insurance intermediary with over 1,000,000 policies issued, WeCovr has analysed the latest trends in the UK private medical insurance market. The data is clear: claims are surging as more people turn to private healthcare for prompt diagnosis and treatment, navigating a healthcare landscape under immense pressure.

Last updated Oct 7, 2026

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TL;DR

As an insurance intermediary with over 1,000,000 policies issued, WeCovr has analysed the latest trends in the UK private medical insurance market. The data is clear: claims are surging as more people turn to private healthcare for prompt diagnosis and treatment, navigating a healthcare landscape under immense pressure.

Key takeaways

  • Guided Pathways: Many insurers now offer "guided" or "expert-selected" consultant options. Instead of choosing any specialist, the insurer provides a shortlist of approved specialists known for high-quality, cost-effective care. This helps control costs and typically comes with a premium discount.
  • The Six-Week Wait Option: This is an increasingly popular cost-saving measure. With this clause, your policy will only pay for in-patient treatment if the NHS waiting list for that specific procedure is longer than six weeks. If the NHS can treat you within six weeks, you use the NHS. It's a pragmatic compromise that can significantly reduce your premium.
  • 24/7 Virtual GP services: Speak to a GP via phone or video call, often within hours.
  • Mental health support apps: Access to digital CBT, mindfulness resources, and counselling sessions.

As an insurance intermediary with over 1,000,000 policies issued, WeCovr has analysed the latest trends in the UK private medical insurance market. The data is clear: claims are surging as more people turn to private healthcare for prompt diagnosis and treatment, navigating a healthcare landscape under immense pressure.

Private Medical Insurance Claims Surge in Last Two Years

The last two years have marked a watershed moment for private medical insurance (PMI) in the United Kingdom. A combination of unprecedented strain on the NHS, growing health awareness post-pandemic, and a desire for faster access to care has fuelled a dramatic increase in the number of people both buying and using private health cover.

Analysis of claims data from across the industry reveals a clear and sustained trend: PMI utilisation is at an all-time high. According to the Association of British Insurers (ABI), health insurance providers paid out £7.7 million every day in 2023 to support the health of their members, funding vital treatments and diagnostics. This represents a significant uptick in claims volume compared to pre-pandemic levels, demonstrating that policyholders are not just holding policies for peace of mind—they are actively using them to bypass long waits and access the care they need, when they need it.

This surge has profound implications, not just for policyholders' wallets but also for the very design of the insurance products themselves.

What's Driving the Surge in PMI Claims?

Several powerful factors are converging to drive this unprecedented demand for private healthcare. Understanding these drivers is key to grasping the current state of the UK health insurance market.

1. Record NHS Waiting Lists

The single most significant driver is the immense pressure on the National Health Service. As of mid-2025, the number of treatments on the NHS waiting list in England remains stubbornly high, hovering around 7.5 million. This figure represents individual treatments, not unique patients, but it paints a stark picture of the delays people face.

  • Elective Surgery: Patients waiting for routine but life-impacting procedures like hip replacements, knee surgery, and hernia repairs face average waits that can stretch for many months, and in some cases, over a year.
  • Diagnostics: The wait for crucial diagnostic tests such as MRI scans, CT scans, and endoscopies—essential for a quick and accurate diagnosis—can also be extensive.

For many, waiting in pain or with uncertainty is not a viable option. Private medical insurance offers a direct route to bypass these queues, often reducing the wait for a consultation or scan from months to mere days or weeks.

2. Increased Health Awareness and Post-Pandemic Backlog

The COVID-19 pandemic fundamentally shifted our collective attitude towards health. There is a heightened awareness of vulnerability and a greater proactivity in seeking medical advice. This has led to:

  • Addressing Delayed Care: Many people postponed seeking help for non-urgent issues during the pandemic. Now, those issues have become more pressing, contributing to the backlog.
  • Mental Health Focus: The pandemic shone a harsh light on the importance of mental wellbeing. This has translated into a sharp rise in individuals seeking support for conditions like anxiety, depression, and stress, with many turning to the comprehensive mental health cover offered by PMI policies.

3. An Ageing and Evolving Population

UK demographics are shifting. The Office for National Statistics (ONS) projects that by 2030, roughly one in five people in the UK will be aged 65 or over. An older population naturally has more complex health needs, leading to greater demand for treatments like joint replacements, cataract surgery, and cardiac care—all areas where PMI excels.

4. The Rise of Employee Health Benefits

In a competitive job market, employers are increasingly using private medical insurance as a core part of their benefits package to attract and retain top talent. Offering health cover demonstrates a commitment to employee welfare and provides a tangible benefit that reduces absenteeism by ensuring staff get treated faster. The growth in these corporate schemes has significantly expanded the pool of insured individuals, naturally leading to a higher volume of claims.

Which Treatments Are Seeing the Highest Claims?

The claims data reveals specific areas of healthcare where PMI is having the most significant impact. These are typically specialties with long NHS waiting lists or where private care offers access to newer technologies and faster diagnostic pathways.

Treatment CategoryCommon ProceduresWhy People Claim
OrthopaedicsHip replacement, knee replacement, arthroscopy, spinal surgeryTo avoid long, painful waits for surgery that impacts mobility and quality of life.
Oncology (Cancer)Chemotherapy, radiotherapy, targeted therapies, surgeryFaster diagnosis, access to drugs not yet on the NHS, choice of specialist.
DiagnosticsMRI, CT, PET scans, ultrasound, endoscopy, colonoscopyTo get a swift and accurate diagnosis, often within days, to enable treatment to start.
Mental HealthCounselling, psychotherapy (CBT), psychiatric consultationsTo bypass long waits for NHS mental health services (IAPT/Talking Therapies).
GastroenterologyHernia repair, gallbladder removal, investigation of digestive issuesTo resolve painful and uncomfortable conditions without a protracted wait.
CardiologyAngiography, pacemaker insertion, consultations for heart conditionsFaster access, where available, to specialist assessment and intervention for peace of mind and health.

A real-life example: Imagine Sarah, a 45-year-old marketing manager, is suffering from severe knee pain. Her GP suspects a torn meniscus and refers her for an NHS MRI scan, with an estimated wait of 12 weeks, followed by a further wait of many months for surgery if needed. Unable to walk without pain, she uses her company PMI. She sees a specialist within a week, has an MRI two days later, and is booked for keyhole surgery the following week. This is the tangible benefit driving the claims surge.

The Crucial Distinction: Acute vs. Chronic Conditions

This is the most important concept to understand about private medical insurance in the UK. Failure to grasp this distinction is the source of most customer confusion.

Standard UK PMI is designed to cover acute conditions that arise after you take out your policy.

  • Acute Condition: A disease, illness, or injury that is likely to respond quickly to treatment and lead to a full recovery. Think of conditions like appendicitis, a broken leg, a cataract, or a hernia. The treatment has a clear beginning and end.
  • Chronic Condition: A disease, illness, or injury that has one or more of the following characteristics: it needs long-term monitoring, it has no known cure, it is likely to recur, or it requires ongoing management. Examples include diabetes, asthma, high blood pressure, and arthritis.

PMI does not cover the routine management of chronic conditions. It may cover the initial diagnosis of a chronic condition, but the day-to-day monitoring, check-ups, and medication would then fall back to the NHS.

Equally important are pre-existing conditions. These are any illnesses or injuries you had, or sought advice for, before your policy began. These are almost always excluded from cover. Insurers do this using two main methods:

  1. Full Medical Underwriting: You declare your full medical history upfront, and the insurer explicitly lists any conditions that will be excluded.
  2. Moratorium Underwriting: You don't declare your history, but the policy automatically excludes any condition you've had symptoms of, or sought treatment for, in the five years before joining. However, if you then go two full years on the policy without any symptoms, medication, or advice for that condition, it may become eligible for cover.

What Does This Mean for Your PMI Premiums?

The inescapable consequence of more people claiming more often for more expensive treatments is that premiums are rising. Just like in car insurance, a higher number of claims across the board puts upward pressure on prices for everyone.

This is compounded by medical inflation, which consistently outpaces general inflation (the Consumer Price Index). Medical inflation is driven by:

  • The high cost of new drugs and medical technologies.
  • Increased energy and staffing costs for private hospitals.
  • A growing demand for a finite number of specialists.

For 2025, many policyholders can expect to see their renewal premiums increase by a noticeable margin, reflecting these market-wide trends, in addition to any age-related increases or claims made on their policy.

Key Factors Influencing Your Premium

FactorImpact on PremiumHow to Manage It
AgeIncreases significantly as you get older.Cannot be changed, but locking in a policy when younger is cheaper.
LocationMore expensive in major cities like London.Cannot be changed, but be aware of the impact.
Level of CoverComprehensive plans are more expensive.Choose a modular plan and only pay for what you need.
ExcessA higher excess lowers your premium.Select an excess you are comfortable paying (£250-£500 is common).
Hospital ListA limited list of hospitals is cheaper.Check if your local private hospital is on the insurer's guided network.
Claims HistoryMaking a claim can reduce your No-Claims Discount.Consider if it's worth claiming for smaller expenses.

Navigating these rising costs can be challenging. This is where a PMI specialist at WeCovr or one of our broker partners becomes invaluable. A WeCovr specialist or trusted broker partner can compare the available market to find a policy that provides the right cover without breaking the bank.

How Are Insurers Responding? Innovations in Product Design

Insurers are not just raising prices; they are also innovating to keep policies affordable and relevant. The modern PMI policy is far more flexible and customisable than its predecessors.

  • Guided Pathways: Many insurers now offer "guided" or "expert-selected" consultant options. Instead of choosing any specialist, the insurer provides a shortlist of approved specialists known for high-quality, cost-effective care. This helps control costs and typically comes with a premium discount.
  • The Six-Week Wait Option: This is an increasingly popular cost-saving measure. With this clause, your policy will only pay for in-patient treatment if the NHS waiting list for that specific procedure is longer than six weeks. If the NHS can treat you within six weeks, you use the NHS. It's a pragmatic compromise that can significantly reduce your premium.
  • Digital Health Integration: This is a major area of growth. Insurers are transforming from simple payers of claims into proactive health partners. Policies now routinely include:
    • 24/7 Virtual GP services: Speak to a GP via phone or video call, often within hours.
    • Mental health support apps: Access to digital CBT, mindfulness resources, and counselling sessions.
    • Wellness programmes and discounts: Incentives for gym memberships, fitness trackers, and healthy food to encourage a healthier lifestyle and prevent future claims.

WeCovr goes a step further by providing our PMI and Life Insurance clients with complimentary access to CalorieHero, our AI-powered calorie and nutrition tracking app, helping you stay on top of your health goals.

  • Modular "Build-Your-Own" Policies: The one-size-fits-all approach is gone. You can now start with a core policy covering essential in-patient care and then add modules like out-patient cover, mental health, or dental and optical benefits, tailoring the plan to your precise needs and budget.

Proactive Steps to Manage Your Health and Your Policy

In this changing landscape, being proactive is your best strategy. This applies to both your physical health and your financial planning.

Tips for Better Health

Preventing illness is always better than treating it. Small, consistent lifestyle changes can have a huge impact on your long-term health and reduce your reliance on medical services.

  1. A Balanced Diet: Focus on whole foods—fruits, vegetables, lean proteins, and whole grains. A healthy diet can lower your risk of heart disease, type 2 diabetes, and certain cancers.
  2. Regular Physical Activity: The NHS recommends at least 150 minutes of moderate-intensity activity a week. This could be brisk walking, cycling, swimming, or dancing. It's crucial for cardiovascular health, weight management, and mental wellbeing.
  3. Prioritise Sleep: Aim for 7-9 hours of quality sleep per night. Sleep is essential for physical repair, memory consolidation, and emotional regulation.
  4. Manage Stress: Chronic stress can wreak havoc on your body. Utilise the mental health resources in your PMI policy, practise mindfulness, or simply make time for hobbies you enjoy.

Tips for Managing Your PMI Policy

  1. Review Your Cover Annually: Don't just let your policy auto-renew. Your needs may have changed, and new, more competitive products may be available. A quick review could save you hundreds of pounds.
  2. Use a Regulated Broker: A WeCovr specialist or one of our broker partners works for you, not the insurer. We compare policies from all the UK providers on our panel to find good value. Our service has no separate broker fee for you, and we handle all the paperwork.
  3. Understand Your Policy Details: Before you need to claim, read your policy documents. Know your excess, your hospital list, and what is and isn't covered.
  4. Leverage Added Benefits: Make full use of the virtual GP, wellness apps, and health discounts included with your policy. They provide excellent value and can help you stay healthy.
  5. Bundle Your Insurance: When you purchase PMI or Life Insurance through WeCovr, you can often get discounts on other types of cover, such as home or travel insurance, providing even greater value.

WeCovr: Your Expert Guide in the UK PMI Market

The world of private medical insurance can seem complex, especially with the market evolving so rapidly. At WeCovr, our mission is to bring clarity and value to our clients. As FCA-authorised broker with extensive experience and high customer satisfaction ratings, WeCovr provides regulated guidance tailored to you.

We don't just sell policies; we build relationships. We take the time to understand your health needs, your budget, and your priorities. Then, we search the market—from major names like Bupa and AXA to specialist providers—to find the perfect match. Our service costs you nothing, but our expertise can save you time, money, and stress.


Does private health insurance cover pre-existing conditions?

Generally, no. Standard UK private medical insurance is designed to cover new, acute conditions that arise after your policy starts. Pre-existing conditions—any illness or injury you had symptoms of or treatment for before joining—are typically excluded. Some policies with 'moratorium' underwriting may cover a pre-existing condition if you remain symptom-free for a continuous two-year period after your policy begins.

How much does private medical insurance cost in the UK?

The cost of UK PMI varies widely based on several factors. A basic policy for a young, healthy individual might start from £30-£40 per month, while a comprehensive policy for an older person in London could be over £150 per month. Key factors influencing the price include your age, location, the level of cover chosen (e.g., out-patient limits), your policy excess, and the hospital list you choose.

Will making a claim increase my premium?

Making a claim will likely affect your premium at renewal. Most PMI policies feature a No-Claims Discount (NCD), similar to car insurance. When you make a claim, your NCD level is typically reduced, which leads to a higher premium the following year. Your premium can also increase due to age and general medical inflation across our panel.

Can I get a discount on my PMI premium?

Yes, there are several ways to lower your premium. You can opt for a higher excess (the amount you pay towards a claim), choose a 'six-week wait' option where the policy only pays if the NHS wait is over six weeks, or select a more restricted hospital list. Using a WeCovr specialist or one of our broker partners also ensures you are seeing the most competitive prices from across the available market.

The surge in PMI claims is a direct response to the pressures on our healthcare system. If you're considering how private health cover could benefit you, or if you want to ensure your current policy still offers good value, don't navigate the market alone.

Get your free, no-obligation private medical insurance quote from WeCovr today and let our experts find the right cover for you.

Sources

  • NHS England: Waiting times and referral-to-treatment statistics.
  • Office for National Statistics (ONS): Health, mortality, and workforce data.
  • NICE: Clinical guidance and technology appraisals.
  • Care Quality Commission (CQC): Provider quality and inspection reports.
  • UK Health Security Agency (UKHSA): Public health surveillance reports.
  • Association of British Insurers (ABI): Health and protection market publications.

Important Information and Risks

No advice: This article is for general information only. It is not financial, legal, insurance, or tax advice, and it is not a personal recommendation. WeCovr does not assess your individual circumstances or recommend a specific product through this article.

Policy exclusions and underwriting: Insurance policies, including life insurance, private medical insurance, critical illness cover, and income protection, are subject to insurer underwriting, eligibility, acceptance criteria, terms, conditions, limits, and exclusions. Pre-existing medical conditions may be excluded, restricted, or accepted on special terms unless an insurer confirms otherwise in writing.

Tax treatment: References to tax treatment, HMRC rules, or business reliefs are based on current UK legislation and guidance, which can change. Tax treatment depends on your personal or business circumstances and may differ from examples in this article.

Before you buy: Always read the Insurance Product Information Document (IPID), policy summary, and full policy terms before buying, renewing, changing, or keeping cover. If you are unsure whether a policy is suitable for you, speak to an insurance adviser.

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Why private medical insurance and how does it work?

What is Private Medical Insurance?

Private medical insurance (PMI) is a type of health insurance that provides access to private healthcare services in the UK. It covers the cost of private medical treatment, allowing you to bypass NHS waiting lists and receive faster, more convenient care.

How does it work?

Private medical insurance works by paying for your private healthcare costs. When you need treatment, you can choose to go private and your insurance will cover the costs, subject to your policy terms and conditions. This can include:

• Private consultations with specialists
• Private hospital treatment and surgery
• Diagnostic tests and scans
• Physiotherapy and rehabilitation
• Mental health treatment

Your premium depends on factors like your age, health, occupation, and the level of cover you choose. Most policies offer different levels of cover, from basic to comprehensive, allowing you to tailor the policy to your needs and budget.

Questions to ask yourself regarding private medical insurance

Just ask yourself:
👉 Are you concerned about NHS waiting times for treatment?
👉 Would you prefer to choose your own consultant and hospital?
👉 Do you want faster access to diagnostic tests and scans?
👉 Would you like private hospital accommodation and better food?
👉 Do you want to avoid the stress of NHS waiting lists?

Many people don't realise that private medical insurance is more affordable than they think, especially when you consider the value of faster treatment and better facilities. A great insurance policy can provide peace of mind and ensure you receive the care you need when you need it.

Benefits offered by private medical insurance

Private medical insurance provides numerous benefits that can significantly improve your healthcare experience and outcomes:

Faster Access to Treatment
One of the biggest advantages is avoiding NHS waiting lists. While the NHS provides excellent care, waiting times can be lengthy. With private medical insurance, you can often receive treatment within days or weeks rather than months.

Choice of Consultant and Hospital
You can choose your preferred consultant and hospital, giving you more control over your healthcare journey. This is particularly important for complex treatments where you want a specific specialist.

Better Facilities and Accommodation
Private hospitals typically offer superior facilities, including private rooms, better food, and more comfortable surroundings. This can make your recovery more pleasant and potentially faster.

Advanced Treatments
Private medical insurance often covers treatments and medications not available on the NHS, giving you access to the latest medical advances and technologies.

Mental Health Support
Many policies include comprehensive mental health coverage, providing faster access to therapy and psychiatric care when needed.

Tax Benefits for Business Owners
If you're self-employed or a business owner, private medical insurance premiums can be tax-deductible, making it a cost-effective way to protect your health and your business.

Peace of Mind
Knowing you have access to private healthcare when you need it provides invaluable peace of mind, especially for those with ongoing health conditions or concerns about NHS capacity.

Private medical insurance is particularly valuable for those who want to take control of their healthcare journey and ensure they receive the best possible treatment when they need it most.

Important Fact!

There is no need to wait until the renewal of your current policy.
We can look at a more suitable option mid-term!

Why is it important to get private medical insurance early?

👉 Many people are very thankful that they had their private medical insurance cover in place before running into some serious health issues. Private medical insurance is as important as life insurance for protecting your family's finances.

👉 We insure our cars, houses, and even our phones! Yet our health is the most precious thing we have.

Easily one of the most important insurance purchases an individual or family can make in their lifetime, the decision to buy private medical insurance can be made much simpler with the help of experienced advisers. They are the specialists who do the searching and analysis helping people choose between various types of private medical insurance policies available in the market, including different levels of cover and policy types most suitable to the client's individual circumstances.

It certainly won't do any harm if you speak with one of our experienced insurance experts who are passionate about advising people on financial matters related to private medical insurance and are keen to provide you with a free consultation.

You can discuss with them in detail what affordable private medical insurance plan for the necessary peace of mind they would recommend! WeCovr works with some of the best advisers in the market.

By tapping the button below, you can book a free call with them in less than 30 seconds right now:

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Life Insurance and Private Medical Insurance cover you for two different purposes, so you will need to assess your needs but may wish to consider holding the two policies. Private Medical Insurance covers you if you get sick or need treatment and want or need to go privately. Life Insurance covers you in the case of death, giving a payout to family/those left behind.

Private medical insurance is designed for conditions that start after your policy begins, so pre-existing conditions are usually excluded, at least at first. With moratorium underwriting, a pre-existing condition may become eligible for cover once you have gone two continuous years on the policy without symptoms, treatment or advice for it. With full medical underwriting, the insurer tells you upfront which conditions are excluded. If you are switching from another policy or leaving a company scheme, you may be able to keep your existing underwriting terms, and some larger company schemes use Medical History Disregarded underwriting, where pre-existing conditions aren't excluded. Chronic conditions that need long-term management aren't covered by standard policies.

If you prefer to get straight into treatment in the private sector without the long waiting times with the NHS, or you just prefer the private sector anyway, without having to pay it all yourself, then you would need to have Private Medical Insurance to cover it. Some policies can also cover treatments and drugs that aren't routinely available on the NHS.

There's no fee to get quotes through WeCovr. WeCovr and its broker partners are typically paid a commission by the insurer when you take out a policy. The cost of the policy itself depends on your age, where you live, the cover you choose and your excess.

It depends on your personal choice and preferences. If you are prepared to limit yourself to NHS-covered treatments only and can or want to endure long waiting times to get into treatment, then yes, NHS might work for you. Your cover there is free. If you don't want to be exposed to long waiting times or if your treatment is not covered by the NHS, then you may benefit from Private Medical Insurance.

Private Medical Insurance is an important financial product, and policies differ in ways that matter. Speaking to a specialist at WeCovr or one of its broker partners helps make sure your requirements are understood so you can choose the right cover.

WeCovr's broker partners are firms authorised and regulated by the Financial Conduct Authority (FCA), which requires them to treat customers fairly. You can check any firm on the FCA Register.

WeCovr and its broker partners are typically paid a commission by the insurer when a policy is taken out. The premium is set by the insurer, and you don't pay a separate fee for using the service. You can ask about the commission at any time.

The cost of private health insurance depends on several factors, including your age, location, smoking status, and the type of policy you choose. Your health insurance policy is tailored to your needs, and the cost can vary based on the level of cover you require, such as the amount of excess and specific treatment allowances.

Private health insurance covers eligible conditions that arise after your policy begins. You pay a monthly or annual premium and can claim for private healthcare covered by your policy. Benefits can include quicker access to treatment than on the NHS and, on some policies, access to drugs or treatments that aren't routinely available on the NHS.

Most health insurance covers private hospital stays and may include outpatient treatments like scans, tests, or appointments. Policies vary in coverage, and exclusions often include emergency treatment, maternity care, cosmetic surgery, chronic conditions and conditions present before the policy started.

Usually not on a new personal policy: pre-existing conditions are generally excluded, whatever the premium. Depending on your underwriting, a condition may become eligible later, and if you are switching policies or leaving a company scheme you may be able to keep existing terms. If you have questions about what is covered, contact WeCovr and a specialist at WeCovr or one of its broker partners can explain the options.

Your health insurance policy begins once you've selected your policy and set up your payment. After setup, you'll receive your cover documents detailing what is and isn't covered. It's important to review these details carefully as policies differ.

An excess is the amount you contribute towards treatment when you make a claim. Choosing a higher excess can reduce your policy's monthly cost but requires a larger contribution when claiming. Depending on the insurer, it applies once per policy year or once per claim. A specialist at WeCovr or one of its broker partners can explain the excess options available.

To reduce health insurance costs, consider choosing a higher excess, which lowers the monthly premium. However, ensure the plan still meets your needs. Other factors affecting cost include lifestyle choices like smoking and potential savings for couples or family plans.

Some insurers have an upper age limit for new customers, while others don't, and age affects the price. Many insurers will renew an existing policy regardless of age. A specialist at WeCovr or one of its broker partners can help you find insurers that accept your age.

A specialist at WeCovr or one of its broker partners can compare health insurance plans from a range of insurers for you, with no fee to you. Consider individual, couple, or family plans and review coverage details thoroughly before choosing.

Usually, yes. Many insurers let you add a partner or dependent children, either at any time or at renewal, depending on the insurer. The cost depends on factors like their age, where you live and the cover you choose. Contact WeCovr or your insurer for help adding someone to your policy.

UK private medical insurance is designed for treatment in the UK, although some policies include limited cover abroad. If you live or work abroad, international health insurance may be more suitable, and WeCovr or one of its broker partners can help you compare options. For holidays, travel insurance is recommended.

Comprehensive cover usually includes more extensive benefits, such as fuller outpatient cover for consultations, diagnostic tests, physiotherapy and mental health therapies, within the policy limits. A specialist at WeCovr or one of its broker partners can explain the different levels of cover.

Private health insurance typically does not cover routine dental treatment, although some insurers offer a dental option and there are standalone dental policies. A specialist at WeCovr or one of its broker partners can help you compare policies with dental options.

Most private medical insurance policies include cover for cancer diagnosed after the policy starts, but the level of cover varies: some policies limit drugs, treatment time or cost. A specialist at WeCovr or one of its broker partners can help you compare cancer cover between policies.

You can usually change your cover at renewal, and some insurers allow changes during the year. You also have a 14-day cooling-off period after receiving your policy documents, during which you can cancel. A specialist at WeCovr or one of its broker partners can help with changes.

Many policies include a digital GP service provided by the insurer, often with same-day or next-day appointments. Check what your policy includes.

Yes, family members on the same policy can potentially have different levels of cover tailored to their individual needs.

Yes. Insurers offer a range of cover levels to suit different budgets and needs, and a specialist at WeCovr or one of its broker partners can talk you through the options.

Your insurer can tell you which hospitals and specialists are included in your policy. For help comparing policies' hospital lists, tap one of the buttons above or below and fill in a few details, and a specialist at WeCovr or one of its broker partners will be in touch.

A fee-assured (or fee-approved) consultant has agreed to charge within your insurer's fee limits, so for eligible, authorised treatment you shouldn't have to pay a shortfall for their fees.

Many policies include some mental health cover, either as standard or as an option, usually with limits on therapy sessions or costs. Cover varies between insurers, so check the details.

Yes, children up to a certain age can usually be included on your policy, and some insurers offer discounts for children.

Like most health insurance plans, premiums may increase annually due to factors such as age and medical cost inflation.

The cost of health insurance varies based on several factors. Tap a button below to get your own personalised quote through WeCovr.

Private health insurance can offer quicker access to consultations and treatment for eligible conditions, and more choice over when and where you are treated.

Many policies include physiotherapy, sometimes with limits on sessions or cost. A specialist at WeCovr or one of its broker partners can help you find plans that include it.

Services such as the insurer's digital GP app are usually available as soon as your policy starts.

You can obtain a range of suitable quotes easily by tapping one of the buttons above or below and filling in a few details for personalised assistance.

Health insurance covers eligible new conditions that arise after the policy starts. Pre-existing conditions are usually excluded, chronic conditions aren't covered, and other exclusions apply.

Health insurance pays for eligible private healthcare, such as consultations and treatment, up to your policy limits. A specialist at WeCovr or one of its broker partners can help you arrange cover.

Outpatient cover includes consultations, physiotherapy, and mental health therapies outside hospital admissions.

Usually, yes: cover for eligible new conditions starts when your policy starts, and services like a nurse helpline or digital GP app are usually available straight away. If you make a claim soon after starting, the insurer may ask for a report from your GP. Health insurance is designed to cover new conditions that arise after the policy has started.

No, health insurance does not cover A&E (Accident and Emergency) visits. Private hospitals do not typically have the facilities for handling A&E cases. In case of an emergency, please dial 999 or use the NHS emergency services. However, if you require follow-up treatment after an emergency situation, your private medical insurance may be able to assist.

Yes, many insurers offer rewards in leisure, wellbeing, and health. Visit your insurer's website, or ask a specialist at WeCovr or one of its broker partners, for details of member rewards.

You may be able to continue your cover with the same insurer on a personal policy, or take out a new policy. Continuing with the same insurer can mean keeping your existing underwriting, so conditions covered under the company scheme may stay covered. A specialist at WeCovr or one of its broker partners can talk you through your options.

You can tap one of the buttons above or below and fill in a quick form to arrange a call to discuss your options.

Your cover may be similar but not identical, and ongoing medical conditions may be covered, depending on the terms. A specialist at WeCovr or one of its broker partners can help you find the right level of cover.

Usually not, because employers often pay for or contribute to staff cover and group schemes are priced differently. Your cover level and age also affect the price. A specialist at WeCovr or one of its broker partners can give you more detail.

There is usually a limited window after leaving, set by the insurer, so check as early as possible. Your personal policy can often start the day after your work cover ends, and a specialist at WeCovr or one of its broker partners can explain other options.

Have your leaving date and your current policy details ready, then contact WeCovr to discuss your options with a specialist at WeCovr or one of its broker partners.

Ongoing treatment may be covered if you continue with the same insurer on a personal policy, although it could affect the price. A specialist at WeCovr or one of its broker partners can explain your options.

Your insurer will explain how to pay your excess when you contact them for treatment authorisation. Usually you pay it to the hospital or consultant.

Usually not: with most insurers, there's no excess for services such as a digital GP. Check your policy.

Excess changes are usually made at renewal, although some insurers allow changes at other times.

No claims discounts can impact renewal costs based on claims history.

Pre-existing conditions usually aren't covered on a new personal policy. A specialist at WeCovr or one of its broker partners can explain the underwriting options.

This involves health-related questions before policy enrolment to determine coverage.

Moratorium underwriting simplifies enrolment but may require health disclosures during claims.

Claims may require additional information if under moratorium underwriting.

Pre-existing conditions are medical issues that existed before your policy started. Many insurers treat any condition you've had symptoms of, treatment for or advice about in the five years before the policy started as pre-existing. A specialist at WeCovr or one of its broker partners can help you understand how pre-existing conditions affect your options.

While some insurance providers automatically renew your private healthcare cover, it's worth comparing policies when yours is due for renewal to check it still offers good value for the cover you need. A specialist at WeCovr or one of its broker partners can help you compare.

Typically, you must be over 18 to take out your own policy, but children can usually be included on a family policy. Some insurers have an upper age limit for new customers, and premiums typically increase with age. A specialist at WeCovr or one of its broker partners can explain the age rules of different insurers.

Some insurers charge less if you pay annually, but this depends on the insurer. A specialist at WeCovr or one of its broker partners can tell you whether paying annually would save you money.

If your employer offers private health insurance as part of your benefits package, you likely don't need additional cover. However, there may be limits on the cover you receive, and it may not extend to your entire family. Remember, any insurance you get through work only covers you while you're employed there.

Usually not. With full medical underwriting you complete a medical questionnaire, and the insurer may occasionally ask your GP for a report. With moratorium underwriting there's no medical questionnaire upfront. A specialist at WeCovr or one of its broker partners can explain the requirements of different policies.

Many private health insurance providers now offer GP services, either digitally or face-to-face. This means you can often get a private GP appointment quickly, sometimes even on the same day. A specialist at WeCovr or one of its broker partners can help you find policies that offer GP services.

With private health insurance, you can often get a GP appointment much more quickly, sometimes even on the same day, through the insurer's GP service. A specialist at WeCovr or one of its broker partners can help you find policies that include it.

Inpatient care refers to any treatment requiring a stay in a hospital or clinic for at least one night. Outpatient care refers to treatments or tests that don't require hospital admission, such as minor diagnostic tests or physiotherapy sessions. A specialist at WeCovr or one of its broker partners can help you understand the different types of care and find a policy that suits your needs.

Private health insurance pays for eligible medical treatment if you fall ill, while critical illness cover pays a lump sum if you are diagnosed with one of the illnesses listed in the policy, which you can use however you choose, for example to replace lost income. A specialist at WeCovr or one of its broker partners can help you understand the differences.

Health insurance policies are designed for cover in the UK. For cover abroad, consider travel insurance for short trips or international health insurance for longer stays or if you have a holiday home overseas. A specialist at WeCovr or one of its broker partners can help you find appropriate cover.

If your employer pays for your health insurance, it's usually a taxable 'benefit in kind': you pay income tax on its value, normally through your tax code or payroll, and your employer pays Class 1A National Insurance. For the employer, the premiums are usually an allowable business expense. If you buy a personal policy, you pay for it from taxed income. For advice on your situation, speak to an accountant.

When you purchase a policy, you choose how much excess you pay, which is your contribution to the cost of treatment if you make a claim. The higher your excess, the lower your premium is likely to be. A specialist at WeCovr or one of its broker partners can help you understand how excess works and choose the right level for you.

These are two methods of underwriting a health insurance policy, relating to how insurance providers consider your pre-existing medical conditions when you take out cover. A specialist at WeCovr or one of its broker partners can help you understand the differences and choose the right option for you.

Some private health insurance providers offer a no-claims discount, similar to car insurance. Each year you don't claim typically adds to your no-claims discount, which can reduce your premium at renewal. A specialist at WeCovr or one of its broker partners can help you find policies that offer no-claims discounts.

To find the right health insurance for you, compare policies to find one that offers the features you need at a price you can afford. Consider your personal circumstances and what you want from your policy. A specialist at WeCovr or one of its broker partners can help you evaluate your options.

If you need treatment, a GP referral is not always necessary. However, this depends on how you plan to pay for your treatment. Most hospitals will allow you to book appointments with a consultant without a GP referral if you are paying out-of-pocket. If you have private medical insurance, check your policy terms to see whether your insurer requires a GP referral first (many do). Some policies offer direct access without a referral for certain conditions, such as muscle and joint problems or counselling for mental health issues.

Yes, you can obtain financing for a loan to cover the cost of surgery. Many private healthcare companies have partnerships with finance companies to allow you to spread the cost of private treatment over time. You could also explore getting an ordinary loan from your bank if this option proves to be more cost-effective for you.

WeCovr has published research into the cost of private health insurance in the UK. Click the link to find out more detailed information.

Yes, you can continue to receive treatment through the NHS even if you have private health insurance and have received private treatment in the past. This could be for rehabilitation after private surgery or for treatment that is not covered by your health insurance policy. For example, some cosmetic surgeries may be available through the NHS but are generally not covered by private medical insurance.

This is a difficult question to answer definitively. There are certain services that cannot be obtained privately, such as emergency treatment at an Accident and Emergency (A&E) department. Many NHS consultants also practise privately, so you could potentially see the same consultant either way. However, private healthcare typically offers shorter waiting times, usually a private room, and more flexible visiting. Some policies also give access to treatments and drugs that are not routinely available through the NHS.

Yes, you can self-refer to a private specialist without the need for a GP referral. However, the British Medical Association believes that in most cases, it is best practice to start with your GP, as they are familiar with your medical history.

Usually, yes. If you have private tests or scans but then want NHS treatment, your GP or private consultant can refer you to the NHS and share your results, although the NHS team may want to repeat some tests.



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